Holiday Inn Miami International Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (3249 reviews)
1111 South Royal Poinciana Boulevard , Miami , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Helpful staff
Good food options
Cons:
Cleanliness issues
Small bathrooms
Noise from air conditioning
Carpet odor

Categories

Cleanliness
6.9
Several reviews mention issues with cleanliness, including smells and hair in the shower.
Service
8.4
Guests appreciated the courteous and accommodating service, especially regarding late check-ins.
Location
8.4
Proximity to the airport and city attractions was frequently praised.
Room Quality
7.9
Rooms were noted as clean and comfortable, though some had issues like odors.
Amenities
7.9
Good amenities mentioned include a 24-hour shuttle service and food options.
Value for Money
7.9
Generally considered good value given the location and amenities.
Food and Beverage
7.9
Food quality was positively highlighted, although a few reviews suggested more variety.
Overall Experience
7.9
Most reviews indicated a satisfactory experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:30

Property Description

Convenient Amenities
Providing a range of complimentary services, such as a 24-hour shuttle to Miami International Airport, this hotel ensures a stress-free stay for all guests.

Dining Options
Indulge in delicious meals at the El Mirador Restaurant and Vista Lounge, or grab a quick snack from the on-site convenience store. The hotel caters to all taste buds with its diverse dining options.

Leisure and Fitness
Unwind by the outdoor pool or stay active at the 24-hour fitness center. Whether you prefer relaxation or exercise, the Holiday Inn Miami-International Airport has something for everyone.

Book your stay at the Holiday Inn Miami-International Airport now to experience comfort, convenience, and exceptional service.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes 2 vouchers redeemable for breakfast in the hotel restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 67.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 3249 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 7.9
M
Myers • family_with_children • us
7
2026-03-21 • via Nuitee
A
Andrea • extended_group • us
8
2026-03-21 • via Nuitee
A
Ashley • couple • us
10
2026-03-20 • via Nuitee
N
nick • family_with_children • us
7
2026-03-20 • via Nuitee
L
Lynette • solo_traveller • us
9
Convenient and comfortable
Pros:

I did not know the hotel offered breakfast

Cons:

N/a

2026-03-20 • via Nuitee
M
marcelonis • solo_traveller • us
10
Was stranded becsuse of weather. Stay was a needed rxperience. Would stay again.
Pros:

Shuttle to airport.

Cons:

N/A

2026-03-19 • via Nuitee
A
Abdou • family_with_children • ne
7
Pros:

N/A

Cons:

N/A

2026-03-18 • via Nuitee
L
lazaroc737 • Solo travel
2
Disappointing Experience with Management and Reservations at Treetop
Pros:

I have been a loyal customer of the Treetop venue inside the Holiday Inn for more than seven years, attending almost every Saturday. Unfortunately, over the past year my experience has significantly deteriorated due to repeated issues with reservations not being honored and unprofessional behavior from some members of the staff.

On several occasions I made advance table reservations that were later given to other guests when I arrived. I also experienced a serious billing issue where four transactions of $107 were processed to my credit card in error. Although two charges were refunded and one was issued as a credit, the situation was handled in an unprofessional manner and I was confronted loudly in front of other customers instead of the matter being addressed privately.

What was most disappointing was that once the billing error was confirmed, no apology was offered. When I attempted to discuss the situation with the manager, I was told that I should simply stop coming to the venue and that security could be instructed not to allow me back.

After supporting this venue for more than seven years, this experience has been very disappointing. I hope hotel management reviews this situation and ensures that long-standing customers are treated with professionalism and respect.

Lazaro C

2026-03-17 • via Tripadvisor
G
Gregory • couple • us
5
Discombobulated
Pros:

It was fairly close to the Amtrak Station. Reasonably new.

Cons:

The front desk woman could not answer any questions about the property when we arrived, do you have a washer and dryer, do you have an exercise room, do you have soap for laundry and question had an I don’t know answer! The laundry facility was coin operated but the hotel has no coins for you?!? The on line operation of the washing machines was very complicated and we needed assistance. The halls and public areas were in need of a vacuum and dusting. My coffee machine in my room did not work. There was a free shuttle to downtown but we were not informed of it until we were leaving after paying for rides for 3 days. 😵‍💫

2026-03-17 • via Nuitee
T
Thompson • family_with_children • us
4
The stay was bare minimum for 1 night
Pros:

It was close to the airport and cruise port

Cons:

The room fire alarm went off randomly and had to wait along time for staff to turn it off and rooms outdated

2026-03-17 • via Nuitee
E
Erhan • couple • tr
1
2026-03-17 • via Nuitee
S
Sofia • family_with_children • ar
8
Cons:

Considero que el desayuno debería estar incluido para todos los huespedes de la habitación

2026-03-17 • via Nuitee
J
Junaid • solo_traveller • pk
8
Pros:

Location and room were good. Ample parking space.

Cons:

The corridors with carpets gives a very old and untidy look.

2026-03-16 • via Nuitee
S
SUSAN • couple • us
10
2026-03-15 • via Nuitee
K
Kelly • couple • us
2
2026-03-15 • via Nuitee
G
Gene • couple • us
10
Great location, staff and restaurant. Shuttle from airport was a big plus.
Pros:

Great location to the airport and Port Miami. Enjoyed the upstairs restaurant for breakfast and the bar downstairs for a quick drink. Especially good cappuccino. Front desk staff stored our luggage and got us an early check-in since we arrived hours earlier than expected due to flight changes. It's unmistakably an older property and shows such, but impressed with the amenities, staff and cleanliness.

2026-03-14 • via Nuitee
M
Maier • couple • us
9
2026-03-14 • via Nuitee
V
Vineyard • family_with_children • us
5
2026-03-13 • via Nuitee
A
Adolfo • couple • gt
7
Ok. It was an overnight stay to catch a flight the next day.
Pros:

Good location. Friendly staff.

Cons:

Not comparable with other Holiday Inns I have stayed in the past. Room was very humid so they changed us. The new room was much better but it still smelled a little bit of humidity.

2026-03-11 • via Nuitee
D
Douglas • family_with_children • us
8
It met our needs very well
Pros:

The shuttle to the airport. The food was good and the room was nice.

Cons:

The rooms need an upgrade.

2026-03-10 • via Nuitee