DoubleTree by Hilton Manchester Downtown

Hotels
•
Doubletree by Hilton
8.2 (848 reviews)
700 Elm Street , Manchester , US
+1 603-625-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding and attentive staff (named employees praised)
Excellent downtown location near restaurants and arena
Clean, modern and well-organized property (many guests)
Strong brunch/restaurant and well-regarded chefs
Accommodating service for special needs (e.g., room with fireworks view)
Cons:
Inconsistent cleanliness (sock in sheets, mice reported, poor linens)
Uncomfortable or worn mattresses reported by multiple guests
Paid parking and breakfast fees; parking access can be inconvenient
Breakfast quality/value complaints (expensive buffet, limited coffee options)
Some guests felt price did not match experience

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness and organized rooms, but there are notable negative incidents (found a sock in sheets, mice reported in lobby/floor, reports of not thoroughly cleaned rooms and poor linens), so cleanliness is below average.
Service
9.6
Consistently strong service: multiple guests name staff who were outstanding, helpful and attentive (front desk, brunch staff, chefs), including accommodation for a child with medical needs and attentive anniversary service.
Location
9.6
Very positive: repeatedly noted as downtown, walking distance to restaurants, bookstore, cafes and the arena — guests found the location excellent.
Room Quality
7.8
Mixed room quality: some guests loved the bed and shower and called rooms comfortable and quiet, while others complained about uncomfortable/awful mattresses and disappointment when requests (corner room) weren't met.
Amenities
8.1
Mixed amenities: property is modern and organized with a good restaurant/bar and brunch, but parking logistics (distance to elevators, paid parking) and limited coffee options were recurring negatives.
Value for Money
6
Perceived as poor value by several guests: complaints about room rates vs. quality, unexpected fees for parking and breakfast, and costly but low-quality breakfast experiences.
Food and Beverage
9
Generally positive: specific praise for chefs, brunch and some items (cookies); however, some guests criticized the buffet breakfast quality and price — overall still strong due to exceptional staff/chef mentions.
Overall Experience
9
Overall stays skew positive: many guests reported excellent stays that exceeded expectations thanks to staff and location, though a minority reported significant issues that tempered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
This downtown hotel is located across from the SNHU Arena and just 5 miles to the Manchester Boston Regional Airport.

Luxurious Amenities
Begin the morning at the DoubleTree by Hilton Manchester Downtown with a cup of coffee from in-room coffeemakers or enjoy an energizing workout in the state-of-the-art fitness center. Relax by the indoor swimming pool or take advantage of on-site dining at The Current Kitchen & Bar or The Daily Brew.

Nearby Attractions
Easily discover the numerous shops at the Mall of New Hampshire, spend the day at the Currier Museum of Art, or visit the SEE Science Center, all only a short distance from DoubleTree by Hilton Manchester Downtown.

Book now to experience the perfect blend of comfort and convenience at DoubleTree by Hilton Manchester Downtown.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests must be 21 years or older to check in and must provide a valid form of identification.

Executive Lounge available based on member status.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Guest Reviews

8.2
Based on 848 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.6
Room Quality: 7.8
Amenities: 8.1
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9
Y
Yinger • couple • us
1
2026-10-18 • via Nuitee
J
Jessica • couple • ca
2
2026-09-14 • via Nuitee
M
Michelle • solo_traveller • us
9
2026-09-14 • via Nuitee
I
Ingrid • family_with_children • us
10
2026-09-11 • via Nuitee
B
Bryant • extended_group • us
10
2026-09-08 • via Nuitee
F
Fritz Gerald • solo_traveller • us
10
Pros:

Everything

Cons:

Everything

2026-09-04 • via Nuitee
D
Daniel • couple • ec
10
Excellent
Pros:

Muy buena atención, y todo muy bien. Excellent cookies!

2026-08-31 • via Nuitee
P
Peter • solo_traveller • us
10
2026-08-30 • via Nuitee
L
Lynn • couple • us
9
Loved the restaurant and bar
Pros:

Very modern

Cons:

Parking

2026-08-23 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-08-22 • via Nuitee
R
Richard • solo_traveller • us
10
2026-08-17 • via Nuitee
S
Shannin • couple • us
10
2026-08-15 • via Nuitee
T
Tayshawn • solo_traveller • us
10
2026-08-04 • via Nuitee
T
Tiffany • solo_traveller • us
6
Not satisfied
Pros:

Honestly, there was nothing that we liked about it

Cons:

Pretty much everything. Starting with having to walk forever to get from the parking garage to the elevators by the front desk, especially for someone who has a very difficult time standing or walking long. The beds were uncomfortable, the room wasn't thoroughly cleaned. Then it was a huge disappointment to have to pay $57 for breakfast for 2 with a crappy buffet where you get milky watery eggs. For paying over $300 for one night, was definitely not worth it.

2026-08-02 • via Nuitee
S
SERUs • Couples
10
Great staff and location
Pros:

The staff was outstanding - and juggling a huge NE Region youth soccer tournament. Jose and Frima were outstanding at the Penstock Brunch. Emerson, Michael, Juls and (Diana?) at the front desk were fantastic. Location downtown is great, walking distance to restaurants, bookstore, cafes. We stayed in several hotels over a couple week trip. This had the best bed and by far the best shower.

2026-07-22 • via Tripadvisor
M
miguelm8 • Family
10
Thank You for Making Our Anniversary So Special
Pros:

Sharazad Khalifa and Chef Rony Rivera. Their dedication, kindness, and attention to detail were evident in everything they prepared for us. It's clear they genuinely care about creating memorable experiences for guests, and they exceeded every expectation. Thank you again for helping create such a beautiful memory that my wife and I will cherish forever.

2026-07-20 • via Tripadvisor
G
Giovanni • family_with_children • ca
10
Facile et agréable
Pros:

Tout

2026-07-19 • via Nuitee
P
Paul • solo_traveller • us
10
2026-07-13 • via Nuitee
M
Michael • couple • us
7
2026-07-13 • via Nuitee
M
Michelle • extended_group • us
10
Awesome
Pros:

Everything was clean and organized.

2026-07-12 • via Nuitee