Holiday Inn Chicago North Shore by IHG

Hotels
Holiday Inn Hotels & Resorts
7 (1215 reviews)
5300 West Touhy Avenue , Skokie , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Nice pool and hot tub
Good location
Cons:
Cleanliness issues
Room not as booked
Poor value for breakfast

Categories

Cleanliness
5.21
Several mentions of cleanliness issues and dirty rooms.
Service
8.18
The staff was friendly but lacked warmth, still a generally positive sentiment.
Location
8.72
Positive sentiment about the hotel's location, convenient to venues.
Room Quality
6.17
Mixed feelings about room size and issues with bedding arrangements.
Amenities
7.7
Amenities like the pool and hot tub received positive feedback.
Value for Money
6.16
The breakfast buffet was not considered good value.
Food and Beverage
6.71
The breakfast was adequate, but not special.
Overall Experience
7.18
Overall experience was mixed; some good aspects but notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:40

Property Description

Luxurious Amenities and Services

The Holiday Inn Chicago North Shore boasts an expansive indoor pool and hot tub, a modern fitness center, and a state-of-the-art business center. Guests can also enjoy in-room dining services and free WiFi throughout the property.

Dining Experience at Bar Louie’s

Indulge in signature martinis or enjoy a delicious meal at Bar Louie’s, conveniently located in the hotel lobby. With offerings for breakfast, lunch, and dinner, including free meals for kids, there's something for every palate.

Convenient Location and Access

Situated in the heart of Skokie, IL, the hotel is home to the Skokie Conference and Banquet Center. With the Skokie Swift train station nearby and easy access to downtown Chicago and O’Hare International Airport, the hotel offers convenience for both leisure and business travelers.

Book your stay at Holiday Inn Chicago North Shore today for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

7
Based on 1215 reviews
Cleanliness: 5.21
Service: 8.18
Location: 8.72
Room Quality: 6.17
Amenities: 7.7
Value for Money: 6.16
Food and Beverage: 6.71
Overall Experience: 7.18
S
Sierra couple us
10
2026-09-02 via Nuitee
W
wahaj unnisa family_with_children sa
10
Very satisfying.
Pros:

We were upgraded. And that was a bonus, the pool was well maintained. There are loads of options for dining and take away as the hotel is located fabulously.

2026-09-02 via Nuitee
H
Humod family_with_children us
4
The price wasn’t worth the room it should be cheaper then that
Pros:

Nothing

2026-09-01 via Nuitee
M
Matias Federico extended_group ar
9
Viaje con amigos
Pros:

Todo

2026-08-28 via Nuitee
A
Anne solo_traveller us
4
Frustrating that I had to carry my bags around everywhere and up and down steps.
Pros:

Parking was easy but I dragged my bags inside to check in and then was given a piece of paper to put on my car. So I dragged all my luggage back outside to put it in the window.

Cons:

The elevator was not working and the only room
Was on the 4th floor. No one offered assistance. I traveled alone and had three bags. The door was very hard to open. I thought it was actually locked and called down to the front desk. They told me to push really hard. I had to literally body slam the door to open it. The elevator wasn’t working still not working this morning either so I carted three bags down the 4 flights of stairs.

2026-08-24 via Nuitee
J
Joyce couple us
7
Nice hotel not so nice room location.
Pros:

Location

Cons:

Room had no window and was near an exit door that was supposed to stay locked but it was always ajar. Room door had 1” gap on bottom so could hear noise in hallway.

2026-08-24 via Nuitee
K
Karina Retavisca solo_traveller co
6
Pros:

La ubicación

Cons:

La habitación estaba sucia, la cafetera de la habitación estaba sucia y en mal estado, el aire acondicionado con un ruido terrible apesar de estar apagado es muy incomodo porque no puedes descansar bien.

2026-08-24 via Nuitee
L
Linda couple us
7
2026-08-22 via Nuitee
J
John solo_traveller us
4
2026-08-22 via Nuitee
B
Brian couple us
7
Pros:

Good location with lots of stores and restaurants nearby. Easy transit access to downtown. Suite lay-out was very roomy and great for a longer stay. Breakfast was okay, but for a longer stay would be nice if they mixed it up. Restaurant staff was outstanding.

Cons:

Front desk staff bored, not mean, just not welcoming or helpful. Did the bare minimum of check-in. Minor elevator fire during stay made room access more difficult. Lots of minor rules posted around the property, like they don't expect good guest behavior any more.

2026-08-21 via Nuitee
J
Jeffrey solo_traveller us
7
Cons:

The elevator was broke the whole time we were there

2026-08-21 via Nuitee
D
Derek family_with_children us
6
Pros:

Gladys was amazing, vrry friendly & helpful. Staff at the resturant was very nice.

Cons:

No comp for fire alarm leaving us out of our room at 11 at night & 0 notifocation when/it was okay to come back in. We made the decision after 45 mins & had to ask the front desk if it was safe. We got mixed messages.

2026-08-19 via Nuitee
A
Amanda couple us
2
Wont every stay again - thanks for pushing me to the Hyatt
Pros:

We had somewhere to sleep.

Cons:

We checked in and the hotel is so hot and humid like they dont have AC in the building at all. We got to our first room and its swarming with mosquitos. Moved rooms and wet dirty carpets, beyond rude staff. Wished I never would have stayed here absolute waste of money.

2026-08-17 via Nuitee
L
Lilah couple us
1
inconvenient, gross
Pros:

located near a starbucks, good food

Cons:

mold in the shower, EVERY shower, the smell… the building is very large and confusing

2026-08-15 via Nuitee
D
dong couple us
8
2026-08-11 via Nuitee
N
Nino solo_traveller is
10
2026-08-07 via Nuitee
R
Rene extended_group us
5
Spend the extra money and stay somewhere closer to the city.
Pros:

The check-in process was straightforward, and the staff was accommodating. Regrettably, we were unable to check in early, but the staff was able to hold our baggage until the check-in time.

Cons:

Two adjacent rooms were initially booked. However, due to an AC malfunction, one room was relocated to a room situated across the entire building. On our second night of a five-night stay, the hot water supply ceased functioning due to a water pump malfunction. This issue persisted throughout the day and was only resolved on the fourth day of our stay.
On one occasion, an individual was observed walking through the hallways and forcefully striking doors. The sound of the impact suggested an intention to breach the rooms. The banging persisted throughout the entire hallway, occurring approximately at 2:00 AM. If I were traveling with my family or children, I would have canceled the remaining nights and sought alternative accommodations.
Finally, the pool is located indoors. While this may not be a significant concern since my room was not situated near the pool, the persistent odor of chlorine permeates the hallways.

2026-08-07 via Nuitee
Z
zhiqun extended_group ca
7
Pros:

good breakfast

2026-08-05 via Nuitee
R
Reese couple us
4
Terrible room. The sheets and floor were damp. Was put in a room with broken AC which made everything super damp.
Pros:

Nice area

Cons:

Traffic

2026-07-25 via Nuitee
R
Rafael couple us
10
2026-07-24 via Nuitee