Holiday Inn Chicago – Midway Airport S by IHG

Hotels
•
IHG
8.2 (100 reviews)
7353 S Cicero Avenue, Chicago, Illinois, 60629 , Chicago , US
1-773-581-5300

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Facilities

Meeting rooms
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
See all facilities

Review Highlights

Pros:
Close to airport
Clean rooms
Free shuttle
Friendly staff
Good breakfast
Spacious rooms
Cons:
Extra costs for parking and breakfast
Slow check-in process
Cleanliness issues in some areas
Closed restaurant
No daily room cleaning
Additional charges

Categories

Cleanliness
7.8
Many guests appreciated the clean rooms, although some noted cleanliness issues such as hairs in the shower and areas in the room that smelled like urine.
Service
6.2
The proficiency of the service varied, with some guests praising specific staff members while others had negative experiences with slow check-in processes and unmet requests for towels.
Location
7.7
The proximity to the airport was frequently mentioned as a positive aspect, though some guests found the hotel to be a bit far from other desired locations.
Room Quality
7
Guests enjoyed spacious and quiet rooms, but some encountered issues with smells of smoke, strange bathroom layouts, and a lack of expected amenities like microwaves.
Amenities
6
Shuttle services and good breakfast were highlighted, but the lack of daily room cleaning, closed restaurant, and absence of complimentary water detracted from the experience.
Value for Money
5.5
Many guests felt that the additional charges for parking, breakfast, and the cost of the room did not provide good value, with some feeling the pricing was too high for what was offered.
Food and Beverage
7.1
Breakfast was generally appreciated for its quality, but some guests were dissatisfied with having to pay for it, and the temporary closure of the restaurant limited options.
Overall Experience
6.8
Guests had mixed overall experiences, with the majority commending the staff and room cleanliness, but many expressed frustration over service and additional costs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 18:35

Property Description

Fitness Center and Bicycles
Enjoy staying active during your trip with our fitness center and bicycle rental services.

Complimentary Amenities
Stay connected with free Wi-Fi, indulge in a buffet breakfast, and utilize our 24-hour business center and shuttle service.

Spacious Event Facilities
Host successful events in our 3184 square feet of conference space with 3 meeting rooms and easy access to the airport.

Experience convenience and comfort at Holiday Inn Chicago – Midway Airport S. Book now for a memorable stay!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 8.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 100 reviews
Cleanliness: 7.8
Service: 6.2
Location: 7.7
Room Quality: 7
Amenities: 6
Value for Money: 5.5
Food and Beverage: 7.1
Overall Experience: 6.8
B
Brad
8
Great hotel
Pros:

Tbh I was surprised the hotel was clean and as safe as it was! I highly recommend this hotel considering the area.

2024-07-28 • via Nuitee
J
Jennifer • family
10
Pros:

Beautiful location. Lots of wildlife. Pool was perfect for the kids. Staff extremely helpful and nice. We will return again.

2024-07-16 • via Nuitee
M
Maude • family
6
Pros:

The rooms are outdated, older carpet, bath not draining properly. Our floor smelled of cigarettes. It was noisy when we were there.

2024-06-28 • via Nuitee
R
ROTHELL
10
Pros:

The staff herd are friendly and helpful. The hotel is nicely situated for visiting the entire city.

2024-06-21 • via Nuitee
L
Lee • family
10
Pros:

The outside of the hotel is plain but once inside it is very nice. The people were professional and friendly. MJ Rose helped us in so many ways to make our stay great. She suggested restaurants and attractions for us. Our room on the fifth floor was recently renovated with nice fixtures and was clean and fresh.

2024-06-18 • via Nuitee
K
Kimberly • family
8
Pros:

The distance to the airport was great, bed was comfortable. Curtain shades and walls had stains. I wish breakfast was included since we had to pay for parking.

2024-06-18 • via Nuitee
A
Aleksandar
10
Pros:

Excellent

2024-06-18 • via Nuitee
J
Jessica • partner
8
Pros:

The bed sheets had black marks on them but everything else was fine.

2024-06-17 • via Nuitee
J
Jacob
10
Pros:

Very helpful staff

2024-06-17 • via Nuitee
E
Enas M
8
Pros:

Clean and new property. Will come again

2024-06-14 • via Nuitee
W
Wendy • family
10
Pros:

It doesn't look like much from the outside, but the inside is nicely renovated worth super comfy beds.

I. Will stay here again

2024-06-13 • via Nuitee
P
Perla
10
Pros:

This property was the cleanest out of 3 hotels we stayed at In Chicago when we visited

2024-06-11 • via Nuitee
A
Allisan
10
Pros:

Staff was great! Friendly and attentive, super professional!!

2024-06-09 • via Nuitee
J
Jason • family
6
Pros:

Room was fine. Location was convenient from Midway Airport. Had to pay for parking through separate app which was frustrating.

2024-06-09 • via Nuitee
V
Verified traveler
10
Pros:

Muy limpio y bonito

2024-06-05 • via Nuitee
J
John Nicolas
8
Pros:

It was fine

2024-06-03 • via Nuitee
M
M D
8
Pros:

Acceptable

2024-06-02 • via Nuitee
F
Frederick • family
10
Pros:

The staff was incredible! Very kind. The airport driver went above and beyond. We had an unexpected stay with our cancelled flight. We ended up ordering Giardanos pizza and only wished we had offered the staff some before we started to eat as well had too much!!

2024-06-01 • via Nuitee
T
Toni • family
8
Pros:

I love staying here. I gave it four stars because why do we have to pay for parking.

2024-05-30 • via Nuitee
L
Laura
10
Pros:

Good

2024-05-27 • via Nuitee