Nashville Airport Marriott

Hotels
Marriott Hotels & Resorts
8 (292 reviews)
2200 Elm Hill Pike, Nashville, Tennessee, 37214 , Nashville , US

Pets allowed

Facilities

Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Great location
Excellent service
Cons:
Expensive parking
Noise from the highway
Issues with room comfort

Categories

Cleanliness
7.64
Mixed sentiments mention cleanliness but also point out issues like dirty plates and a musty smell.
Service
8.61
Numerous reviews highlight friendly and professional staff.
Location
8.15
Close to the airport, which is appreciated, although noise is a concern.
Room Quality
7.6
Mention of comfortable beds but issues with pillows and A/C units being loud.
Amenities
7.63
Some complaints about missing items like microwaves, but generally adequate.
Value for Money
7.59
High parking charges and overpriced breakfast buffet noted.
Food and Beverage
8.14
Food described as delicious, but buffet restrictions impacted experience.
Overall Experience
8.61
Many guests had an enjoyable stay with positive remarks overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 11:46

Property Description

Experience the vibrant energy of Nashville at the Nashville Airport Marriott, where comfort meets convenience.

Recreational Oasis
Dive into relaxation at our outdoor and indoor pools, or maintain your fitness routine in our 24-hour fitness center. With ample recreational opportunities, your stay will be invigorating and restful.

Dining Delights
Savor delicious meals at the Two Rivers Café or indulge in snacks from our coffee shop. Elevate your experience with our room service, while our bar/lounge offers the perfect setting to unwind with your favorite beverage.

Business Ready
With extensive conference facilities spanning over 11 meeting rooms, we are fully equipped for your events. Complimentary 24-hour shuttle service to the airport ensures a seamless experience from start to finish.

Don't wait—book your stay at Nashville Airport Marriott and immerse yourself in the heart of Music City!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in kg is 11

See all policies

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 292 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.61
C
Cynthia friends
4
Pros:

The toilet seat was broken in the room, and we waited 45 minutes and 3 calls for it to be fixed. It took almost 20 minutes to get hot water, no matter when we tried. Breakfast menu was good, just so overpriced. Ordered hashbrowns $6, single egg $3 off the menu and was served 2 eggs $6. When I asked about it the server stated that they can only ring up 2 eggs. I will never stay at a Mariot again.

2025-10-12 via Nuitee
M
Majdolene Adel family
10
Pros:

Clean and helpful staff. Close to airport and off the highway easy access to get to the city

2025-10-12 via Nuitee
C
Christian family
10
Pros:

Front staff was beyond excellent !! Good people up front for sure !

2025-10-10 via Nuitee
D
Drury family
10
Pros:

Nice clean room; bar was very friendly.

2025-10-06 via Nuitee
J
jesgled partner
6
Pros:

Rooms dirty bathroom floor dirty, sticky, bed spread supposed to be white but it was more black of so much dirt, like never washed before

2025-10-05 via Nuitee
S
Stephen
10
Pros:

.

2025-10-04 via Nuitee
L
Lucrecia friends
10
Pros:

Reception staff at the front desk were nice and professional

2025-10-04 via Nuitee
K
Keri friends
6
Pros:

Overall the hotel was ok for a one night stay prior to an early morning flight. Lobby and bar area were nice, but the hallways and rooms need a refresh. Carpets and hallways were smelly and the corners in the bathroom had dirt and dust. The cubby where towels were kept in bathroom were very dusty as well. The air conditioning vents were quite dusty. Seems as though these rooms just get a quick cleaning but fixtures and heavy cleaning are never done. I understand there is high turnover with an airport hotel, but the managers have a brand standard to uphold in all areas not just guest facing employees. All of the staff were friendly except for one, the shuttle driver she seemed to have an attitude when she saw our party of four come out with full size suitcases. We all had to put our own bags in the back, which was fine but I didn’t need all the attitude at 3:45 am.

2025-10-02 via Nuitee
A
Ashley
10
Pros:

Staff was super nice, overall property was kept clean and

2025-10-02 via Nuitee
M
Marvin
10
Pros:

Thoroughly enjoyed the stay

2025-10-01 via Nuitee
D
DaShayla
10
Pros:

My small bottle of alcohol was stolen out the refrigerator in my room. Nothing was ever said. I’ll never book with Marriot ever again!!

2025-09-29 via Nuitee
C
Cristian
10
Pros:

Fantastic place but in our room 812, the AC wasn’t cooling enough, also have to mention about the service at the bar, specifically Cameron very nice guy n the food amazing

2025-09-28 via Nuitee
R
Richard John Krstyen family
10
Pros:

Conveniently located near the airport and the Grand Ole Opry

2025-09-27 via Nuitee
R
Raquel
10
Pros:

Quiet, efficient and friendly

2025-09-27 via Nuitee
J
Jane family
6
Pros:

The shower door did not close causing water to spread into the bathroom. The air conditioning sounded like heavy equipment in the room and came on every five minutes blowing cold air onto the bed! It was impossible to sleep with the racket. We stay almost exclusively at Marriott, so this was really not as good an experience as we have had before

2025-09-24 via Nuitee
H
Heather IRENELYNN partner
4
Pros:

I tried two nights in a row to order room service and no one answered me ever. I called the restaurant and no one answered the keys to our room suddenly stoped working and I had to go to the front desk with no shoes and the whole stay was just not pleasant. Everyone but a few were very rude and the room was very dirty as soon as we arrived

2025-09-23 via Nuitee
E
Ethel
10
Pros:

It was awesome. Everything was clean and they accommodated me with a fan.

2025-09-22 via Nuitee
S
Sajad Troy friends
10
Pros:

Nice people. Nice rooms

2025-09-22 via Nuitee
C
Candy Kay
10
Pros:

Clean friendly staff and service

2025-09-22 via Nuitee
C
Chris
10
Pros:

Clean room and great staff

2025-09-22 via Nuitee