Sonesta Columbus Downtown

Hotels
•
Sonesta Hotels
8.4 (240 reviews)
33 E Nationwide Blvd, Columbus, Ohio, 43215 , Columbus , US
1-614-461-4100

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Pets allowed

Facilities

Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Firepit
Fireplace in lobby
24-hour front desk
Luggage storage
Express check-in/check-out
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent food
Cons:
Concerns about cleanliness on first room
No microwaves available
Coffee situation inconvenient

Categories

Cleanliness
7.7
Some concerns about cleanliness with mention of bed bugs, but overall clean experience in second room.
Service
9
Staff is consistently described as friendly, accommodating, and helpful.
Location
9
Multiple reviews highlight the convenience of location, especially for events.
Room Quality
8.5
Rooms described as comfortable and quiet, with positive remarks on the lofts.
Amenities
8
General amenities were good, but lack of microwaves and coffee station noted.
Value for Money
8
Prices considered reasonable by several guests despite some parking challenges.
Food and Beverage
8.5
Dining experiences received positive feedback, with specific mention of excellent drinks.
Overall Experience
8.5
Generally positive experiences with a few minor drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:20

Property Description

Experience the vibrant energy of Columbus at Sonesta Columbus Downtown, perfectly situated just steps away from the Greater Columbus Convention Center and Nationwide Arena.

Unmatched Amenities
Enjoy our 24-hour fitness center and unwind with delicious meals at our on-site restaurant or snack bar. For special occasions, our elegant ballroom and comprehensive wedding services will make your dreams come true.

Comfort and Convenience
Each of our 421 guest rooms is designed for relaxation, featuring flat-screen TVs, premium bedding, and a refrigerator. Stay connected with available wireless internet and indulge in complimentary toiletries in your private bathroom.

Perfect for Business Events
With 17,000 square feet of flexible meeting space, including 7 dedicated meeting rooms, our hotel is ideal for conferences and corporate gatherings. We also offer a 24-hour business center for your convenience.

Don’t miss the chance to elevate your stay in Columbus; book your room at Sonesta Columbus Downtown today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 240 reviews
Cleanliness: 7.7
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
J
Jennifer
8
Pros:

The restraunt was phenomenal. The thermostat in our room was not adjustable so we were a bit cold with no extra blankets in the closet and only a thin one on the bed. All off the pillows were extremely thick and firm which doesnt leave you many options. Sleeping wasnt great.

2025-10-12 • via Nuitee
C
Craig • family
4
Pros:

Housekeeping didn't clean room during my stay. Unfortunately, left items behind in room. When reported to the lost/found system, never heard anything back.

2025-10-11 • via Nuitee
V
Valerie
8
Pros:

I was in town for Homecoming. I’ve stayed before and I like the location and quality of the gym. The rooms are very comfortable.

2025-10-11 • via Nuitee
M
Megan
8
Clean, comfortable, and convenient, but pricey.
Pros:

The hotel itself was very nice. Clean, comfortable, and conveniently located. The restaurant was a bit pricey, but the food was amazing. Unfortunately the issues we experienced with our room resevations during our stay caused much confusion with the staff. We booked through Hotels.com and had multiple reservations in the system due to the inability to modify our original reservation to extend our stay. Although we did not have to physically move rooms, we had to return to the front desk each day to "check out and back in" to our rooms and have our key cards reset during our three night stay. Additionally, the housekeeping staff was not aware of how long we were staying and continuously entered our room despite the fact we were not scheduled to check out until Sunday. They even entered prior to checkout time and even came in to clean after being told we were not checking out until the following day and to stop entering the room. It was a hassle and not worth it for the price of the hotel, additional daily fees, and pricey parking fees.

2025-10-09 • via Nuitee
J
Joseph
8
Pros:

Love the hotel but the lighting in the lobby and restaurant is terrible at night. Wow. Get some warm lighting, possibly? Or those warm battery powered candlelights on the tables? Would make a world of difference.

2025-10-07 • via Nuitee
Y
Young • family
10
Pros:

Dirty under the beds

2025-10-06 • via Nuitee
T
Thomas • family
6
Pros:

This was a very average hotel. There was nothing that impressed, nor anything that dissapointed. Things were generally clean, the room had a bit of a mildew smell, they do add on a $40+ 'destination' fee, and the location is not downtown and not in the campus area.

2025-10-06 • via Nuitee
J
Jonathan • family
10
Pros:

Room clean. Bathroom nice.

2025-10-06 • via Nuitee
J
Joshua
8
Pros:

Room was spacious, very nice industrial look, comfortable bed. Awesome restaurant and bar. Only thing I will say negative is that the room could be completely dusted and cleaned throughout that is all. Very nice hotel.

2025-10-06 • via Nuitee
J
Jeanne
10
Pros:

Front desk staff was superb. Even on 12 th floor it was noisy at night with cars going past with bass blasting. Construction going on so hard for Ubers to find me.

2025-10-05 • via Nuitee
A
Alison • family
10
Pros:

Hotel was nice and very comfortable. The room was spacious and the staff are really friendly and helpful.

2025-10-05 • via Nuitee
K
Kimberly • family
10
Pros:

clean rooms,nice staff,convient

2025-10-05 • via Nuitee
Y
Yoav
10
Pros:

I

2025-10-05 • via Nuitee
S
Suzette • family
10
Pros:

Convenient and very very clean.

2025-10-05 • via Nuitee
P
Peter
10
Pros:

Malak and Vince at the front desk made the whole experience that much better

2025-10-05 • via Nuitee
S
Susan • family
10
Pros:

location

2025-10-05 • via Nuitee
T
Timothy
8
Pros:

Toilet would run every 5 minutes. Had to close bathroom door and leave tv on to block out the noise. Room listing showed additional seating other than just the bed. No coach or chars. Parking is outrageous and they never offered me my vip $19 credit or food vouchers. Staff was friendly and the bar area was nice.

2025-10-05 • via Nuitee
H
Haluk
10
Pros:

Nice and convenient location for the events at the Convention Center. Clean room, nice staff

2025-10-03 • via Nuitee
B
Brian
10
Pros:

Excellent

2025-10-02 • via Nuitee
W
Wenli
6
Pros:

Overall the room was clean and people at front desk are friendly at checkin. However, they did not offer house keeping during my 3-day stay, which I was ok with. However, the next morning when I asked for more coffee pods, I was told they would be sent to the room right away. But the coffee pods never showed up even on the 3rd day. I hope they could be more helpful.

2025-10-02 • via Nuitee