Holiday Inn & Suites - Fayetteville W-Fort Bragg Area by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.8 (521 reviews)
2501 Two Bale Lane , Fayetteville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Inconsistent room cleaning
Food quality issues

Categories

Cleanliness
8.41
Several reviews compliment cleanliness, but some noted issues with room cleaning frequency.
Service
9.38
Most reviews praised the staff's helpfulness and friendliness.
Location
9.42
Reviews highlighted the great location close to attractions.
Room Quality
8.87
General satisfaction with room cleanliness and comfort.
Amenities
8.4
Amenities met expectations, though some guests noted complaints about lacking breakfast.
Value for Money
8.86
Perception of good value, but minor complaints about unfulfilled included breakfast.
Food and Beverage
7.91
Mixed reviews on food quality, with comments on slow service and poor experience at restaurant.
Overall Experience
9.18
Overall positive experience with noted areas of strength in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:20

Property Description

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in our outdoor pool or keep up with your workout routine in our fitness centre.

Comfortable Accommodation: Relax in our air-conditioned rooms featuring a flat-screen TV, seating area, and private bathroom with complimentary bed linen and towels.

Convenient Amenities: Take advantage of our ironing facilities, business centre, and 24-hour front desk for all your needs during your stay.

Book your stay at Holiday Inn & Suites - Fayetteville W-Fort Bragg Area, an IHG Hotel for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 521 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.18
R
Roy • family_with_children • us
10
2026-02-15 • via Nuitee
M
Marlena • couple • us
4
You get a little less than what you pay for.
Pros:

The hotel looks nice and clean from the outside and the lobby is well maintained.

Cons:

My room didn't meet my expectation, I got a king suite that had no bathtub, the bathroom ceiling (specifically over the shower) was chipping, the lighting was mismatched and not very good in the entire room, and the decor shows greatly where corners were cut among other things, the temperature also wasn't consistent despite trying to set it on the thermostat. I didn't get the experience I thought I paid for but maybe I set my expectations too high.

2026-02-13 • via Nuitee
A
Angel Gustavo • family_with_children • pr
10
2026-01-28 • via Nuitee
C
Carmen • couple • us
10
2026-01-24 • via Nuitee
K
Kim • family_with_children • us
10
2026-01-24 • via Nuitee
D
Darlene • solo_traveller • us
8
Pros:

The breakfast and dinner was very good. Very nice selection on both menus

2026-01-21 • via Nuitee
S
Stephenie • family_with_children • us
8
2026-01-21 • via Nuitee
K
Karen • couple • us
8
Overall rating would be a C+
Pros:

PROS: The bed was comfortable. The facility clean. Food was great at restaurant. Grest location.. CONS: Lighting in bathroom not.bright enough. Water filled up in the bathtub while showering. Wifi did not.work - per.staff on duty.

Cons:

The water filling up in tub while showering, along with low water pressure from bathroom sink extremely low. Wifi Not working. I feel like the issue with bathtub filling up while showering was a known issue that was never addressed or fixed!

2026-01-20 • via Nuitee
T
Tina • couple • us
10
2026-01-19 • via Nuitee
C
Crystal • solo_traveller • us
10
Love my stay always do!
Pros:

Everything always clean

Cons:

N\A

2026-01-19 • via Nuitee
S
Shannon • solo_traveller • us
8
Pros:

Location was close to many places

2026-01-19 • via Nuitee
A
Arion • family_with_children • us
10
2026-01-19 • via Nuitee
D
Daniel • solo_traveller • us
8
Pros:

Aka carte….took a pass
Clean room clean bathroom comfortable newer mattress

Cons:

Restaurant/bar atrocious…. Hamburger disgusting
Very slow service

2026-01-19 • via Nuitee
B
Belinda • couple • us
9
Pros:

Very comfortable bed & pillows.

Cons:

Having to wait until 3 o'clock on the dot to check in!

2026-01-19 • via Nuitee
L
Lloyd • family_with_children • us
5
Pros:

Pool

Cons:

Not enough luggage carrier,(1)! I waited over 20 minutes and the guy at the desk could care less. My husband uses a cane, and we made 3 trips.

2026-01-19 • via Nuitee
R
Robert • family_with_children • us
9
2026-01-19 • via Nuitee
J
Joy • extended_group • us
7
Cons:

The hotel did not see the breakfast included in the price due to the third-party booking, and were unpleasant to resolve with.

2026-01-19 • via Nuitee
B
Barbara • family_with_children • us
10
Pros:

Excellent rooms.

Cons:

The fact that I couldn't get a printout of my bill. Everyone is not computer savvy.

2026-01-15 • via Nuitee
L
Laura • solo_traveller • us
10
Incredibly enjoyable and lovely from start to finish.
Pros:

Mike in the breakfast area was the absolute HIGHLIGHT of my stay! This man legitimately deserves a raise or some kind of significant recognition for what he does! The weekday/daytime desk team was also SPECTACULAR! This was the most pleasant hotel stay I have ever experienced.

Cons:

Nothing that I encountered needed improvement.

2026-01-14 • via Nuitee
P
Penn • family_with_children • us
10
Pros:

I liked the Staff. They were very friendly and helpful. The hotel location is perfect for dining and has easy access to several other stores. The hotel is always clean.

Cons:

All was great.

2026-01-13 • via Nuitee