Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (3239 reviews)
13351 State Road 535 , Orlando , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Good location
Nice amenities
Cons:
Musty rooms
Extra charges
Plumbing issues

Categories

Cleanliness
7.03
Some reviews mentioned cleanliness but there were concerns about room odors and mustiness.
Service
9
Most reviews highlighted exceptional service from staff members, particularly in the restaurant.
Location
9.04
The location was frequently praised for convenience to attractions and cleanliness.
Room Quality
7.49
Some reviews indicated rooms needed updating and there were issues with plumbing.
Amenities
8.02
Amenities such as pools and bar areas received positive remarks, though some wished for more.
Value for Money
7.98
Value is considered fair for the price but extra charges were a concern.
Food and Beverage
8.53
Food was praised, particularly breakfast, contributing to a positive dining experience.
Overall Experience
8.5
Despite some drawbacks, many reviews reflected an overall positive hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 14:02

Property Description

Spacious Family-Friendly Accommodations: Our hotel offers generously sized rooms equipped with all the essentials for a comfortable stay, including flat-screen TVs, microwaves, and refrigerators.

Convenient Location: Situated just minutes away from Walt Disney World, with free transfers to nearby theme parks, and easy access to popular attractions like Universal Studios and SeaWorld, our hotel is the perfect choice for your Orlando adventure.

Abundance of Amenities: From 24-hour fitness facilities and a large outdoor pool to three dining options and an on-site cinema playing family-friendly movies, we ensure that our guests have everything they need for a memorable stay.

Ready to experience the magic of Orlando? Book your stay at Orlando Lake Buena Vista Resort Holiday Inn today!

Important information:

This property only accepts credit cards with EMV chip technology.

Breakfast is only for two guest per room, all addition adults fee will be charged at the breakfast cost of $16.99Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3239 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
J
John couple us
10
Excellent
Pros:

Pool and hot tub

2026-03-28 via Nuitee
N
nicole couple us
10
Pros:

The pool area and attached restaurant

Cons:

Nothing

2026-03-28 via Nuitee
F
Freed family_with_children us
9
Pros:

Loved the pool area!

2026-03-26 via Nuitee
S
Shenika extended_group us
8
2026-03-26 via Nuitee
B
Brown couple us
10
Fun stay really enjoyable
Pros:

Many things to do

Cons:

Need microwaves in room and cooler refridgerator

2026-03-24 via Nuitee
L
Lindsey family_with_children us
10
2026-03-24 via Nuitee
B
Benitza family_with_children pr
7
Pros:

Luego del desayuno lo demás bien camas comodas.

Cons:

El acuerdo de desayuno incluido debe ser mas detallado es un buffet y el mesero te exige propina, este detalle es incómodo es un buffet donde se sirve uno mismo.

2026-03-23 via Nuitee
P
Payne family_with_children us
10
Fantastic
2026-03-23 via Nuitee
C
Celeste family_with_children us
9
Pros:

Close to a lot of places to eat and highway

Cons:

Exiting out the hotel

2026-03-23 via Nuitee
A
Ada couple us
10
2026-03-22 via Nuitee
A
Ashley family_with_children us
10
2026-03-22 via Nuitee
S
Susana Lissette solo_traveller sv
8
Pros:

La ubicación

Cons:

El cuadro que me dieron…nada de vista

2026-03-22 via Nuitee
L
Luis family_with_children mx
7
Pros:

Ubicación buena y precio aceptable

Cons:

Sucio, pésima atención del personal.

2026-03-21 via Nuitee
J
Julianna family_with_children pe
4
Nada comodo.
Pros:

el desayuno

Cons:

Pésima la atención, cierran la puerta a las 11pm y no pude ingresar.. dar la vuelta. Tremendo problema yo iba con mi madre- tercera edad- y dos niños menores.

2026-03-21 via Nuitee
A
Aracelys extended_group us
10
Pros:

Close to everything, secure parking

Cons:

Everything

2026-03-21 via Nuitee
H
Harrison Charles couple ca
8
2026-03-21 via Nuitee
G
Gisela solo_traveller us
8
Cons:

I didn't like how it didnt have lights at the entrance door. I also don't like that we have to pay for parking. Another thing I didn't like was the thin walls because I could hear the people with pets next door.

2026-03-20 via Nuitee
G
Georgina family_with_children us
10
2026-03-20 via Nuitee
G
Glenda solo_traveller us
5
Pros:

The staff

Cons:

The landscaping needs a renovation. The back entrance door was not working well.needs a better landscaped entrance..parking lot needs to be regraded

2026-03-20 via Nuitee
M
Mark couple us
9
Pros:

Everything...

2026-03-20 via Nuitee