Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (3239 reviews)
13351 State Road 535 , Orlando , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Good location
Nice amenities
Cons:
Musty rooms
Extra charges
Plumbing issues

Categories

Cleanliness
7.03
Some reviews mentioned cleanliness but there were concerns about room odors and mustiness.
Service
9
Most reviews highlighted exceptional service from staff members, particularly in the restaurant.
Location
9.04
The location was frequently praised for convenience to attractions and cleanliness.
Room Quality
7.49
Some reviews indicated rooms needed updating and there were issues with plumbing.
Amenities
8.02
Amenities such as pools and bar areas received positive remarks, though some wished for more.
Value for Money
7.98
Value is considered fair for the price but extra charges were a concern.
Food and Beverage
8.53
Food was praised, particularly breakfast, contributing to a positive dining experience.
Overall Experience
8.5
Despite some drawbacks, many reviews reflected an overall positive hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 14:02

Property Description

Spacious Family-Friendly Accommodations: Our hotel offers generously sized rooms equipped with all the essentials for a comfortable stay, including flat-screen TVs, microwaves, and refrigerators.

Convenient Location: Situated just minutes away from Walt Disney World, with free transfers to nearby theme parks, and easy access to popular attractions like Universal Studios and SeaWorld, our hotel is the perfect choice for your Orlando adventure.

Abundance of Amenities: From 24-hour fitness facilities and a large outdoor pool to three dining options and an on-site cinema playing family-friendly movies, we ensure that our guests have everything they need for a memorable stay.

Ready to experience the magic of Orlando? Book your stay at Orlando Lake Buena Vista Resort Holiday Inn today!

Important information:

This property only accepts credit cards with EMV chip technology.

Breakfast is only for two guest per room, all addition adults fee will be charged at the breakfast cost of $16.99Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3239 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
L
Lawrence solo_traveller us
10
2026-03-06 via Nuitee
M
Meagan family_with_children us
10
Great price, great rooms, great location, FAB staff!
Pros:

This is my family’s second time staying at this location. We primarily stay here just one night between our arrival to Orlando and the start of our Disney resort reservation, but the property has such great offerings and wonderful staff that I’d like to spend a couple more days here! The property is very clean and updated and it’s in a great location. Everyone is friendly and knowledgeable.

Cons:

Nothing negative to note!

2026-03-05 via Nuitee
B
Bridget solo_traveller us
10
2026-03-05 via Nuitee
K
Kimberly couple us
7
Unfortunately because of the toilet issue we won’t be back.
Pros:

location

Cons:

Toilets were way too low. I am a person who has a bad back and am a larger person. I had a hard time getting up from the toilet when I was done.

2026-03-05 via Nuitee
H
Heron family_with_children br
9
2026-03-05 via Nuitee
R
Rhashida couple us
7
Great location, great pricing, close to parks.
Pros:

The location was great and all the amenities. The beds were so comfortable I could stay forever just for the beds.

Cons:

The outlets in our room were not all working properly.

2026-03-04 via Nuitee
M
Maritzabel family_with_children us
10
2026-03-04 via Nuitee
S
Shala extended_group us
8
It was outdated, but a nice facility! I would stay again
Pros:

Location! The pool was nice, but did not use. The arcade is small but perfect, and Applebees is onsite! Everyone was nice.

Cons:

We were put in a older room. Could hear everyone that walked by. It was outdated. The parking rate of $20 a day.

2026-03-03 via Nuitee
D
Danielle solo_traveller us
10
2026-03-03 via Nuitee
S
Sigaran family_with_children do
5
Mi estancia en el hotel fue regular. Al salir me hicieron un cargo de US144.00 que no sé de donde salió.
Pros:

No puedo describirlo porque tuve solo cuatro noches y salía temprano después del desayuno para los parques. Fue incómodo los buses retornaban muy temprano de los parques. No pude aprovechar ninguno.

Cons:

El baño estaba sucio y descuidado. Encontramos ropa interior debajo del mueble del baño de un huésped anterior

2026-03-03 via Nuitee
T
Tiffany couple us
10
2026-03-02 via Nuitee
C
Chris family_with_children us
10
2026-03-02 via Nuitee
G
Grzegorz solo_traveller us
5
2026-03-01 via Nuitee
T
Timothy family_with_children us
9
2026-03-01 via Nuitee
S
Stacy family_with_children us
10
2026-03-01 via Nuitee
M
Mightly family_with_children us
3
2026-03-01 via Nuitee
H
Hector David family_with_children ec
8
Buen lugar para quedarse con familia y niños
Pros:

Muy bien ubicado para las actividades de parques y compras

Cons:

Poca variedad en el desayuno

2026-02-28 via Nuitee
M
Marissa family_with_children pa
9
2026-02-28 via Nuitee
M
McGovern family_with_children us
2
Pros:

I liked that they had transportation to disney thru a 3rd party company. I liked that Applebee's was attached to the hotel. I like that they had food to purchase after hours.

Cons:

I was charged for a 4 day parking fee when I only needed 2 nights which held $100 on my credit card. I requested 2 queen's and was forced to use a king and bunk beds. There was hair from a previous guest in the shower and on the towels. I booked this hotel thinking I was getting early entry and this one was not included in that.

2026-02-28 via Nuitee
K
Karin extended_group de
8
Ich würde es wieder buchen
Pros:

Preis Leistung Lage top

Cons:

Klima zu laut
Handtücher alt und kaputt

2026-02-28 via Nuitee