Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (3476 reviews)
13351 State Road 535 , Orlando , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Good location
Nice amenities
Cons:
Musty rooms
Extra charges
Plumbing issues

Categories

Cleanliness
7.03
Some reviews mentioned cleanliness but there were concerns about room odors and mustiness.
Service
9
Most reviews highlighted exceptional service from staff members, particularly in the restaurant.
Location
9.04
The location was frequently praised for convenience to attractions and cleanliness.
Room Quality
7.49
Some reviews indicated rooms needed updating and there were issues with plumbing.
Amenities
8.02
Amenities such as pools and bar areas received positive remarks, though some wished for more.
Value for Money
7.98
Value is considered fair for the price but extra charges were a concern.
Food and Beverage
8.53
Food was praised, particularly breakfast, contributing to a positive dining experience.
Overall Experience
8.5
Despite some drawbacks, many reviews reflected an overall positive hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 14:02

Property Description

Spacious Family-Friendly Accommodations: Our hotel offers generously sized rooms equipped with all the essentials for a comfortable stay, including flat-screen TVs, microwaves, and refrigerators.

Convenient Location: Situated just minutes away from Walt Disney World, with free transfers to nearby theme parks, and easy access to popular attractions like Universal Studios and SeaWorld, our hotel is the perfect choice for your Orlando adventure.

Abundance of Amenities: From 24-hour fitness facilities and a large outdoor pool to three dining options and an on-site cinema playing family-friendly movies, we ensure that our guests have everything they need for a memorable stay.

Ready to experience the magic of Orlando? Book your stay at Orlando Lake Buena Vista Resort Holiday Inn today!

Important information:

This property only accepts credit cards with EMV chip technology.

Breakfast is only for two guest per room, all addition adults fee will be charged at the breakfast cost of $16.99Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3476 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
K
Katina • family_with_children • us
9
Pleasantly surprised
Pros:

Very clean..excellent customer service…exceptional quality for the price.

Cons:

The gated doors outside

2026-05-30 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-05-30 • via Nuitee
E
Elad • family_with_children • il
10
נהנינו מאד
Pros:

מקום מעולה, מלון נקי ומעולה למשפחות

2026-05-28 • via Nuitee
J
juliannemsanchez86 • solo_traveller • us
5
Cons:

The fact that they woke us up at 8:30.in the morning banging on the door to clean the room when check out was 11. We didn't get checked in until 11 pm because of a sports tournament and house keeping was in more than a hurry to try and get us out of our room. Then the front desk couldn't offer more than an oh our bad ...

2026-05-28 • via Nuitee
J
Johnetta • solo_traveller • us
10
2026-05-28 • via Nuitee
C
Christian • couple • us
10
Loved it
2026-05-28 • via Nuitee
B
Bruna • solo_traveller • br
10
2026-05-28 • via Nuitee
雪莹 • couple • ca
7
2026-05-27 • via Nuitee
B
brian • solo_traveller • ca
7
2026-05-26 • via Nuitee
L
Loryn • extended_group • us
7
2026-05-25 • via Nuitee
R
Rosa • extended_group • us
8
Buena
Cons:

No deberian de cobrar parqueo si para eso estas pagando demasiado dinero

2026-05-25 • via Nuitee
V
VG • family_with_children • ru
9
Pros:

До отеля мы добирались на арендованной машине. Отель понравился - все быстро заселили, чуть раньше положенного, парковку предоставили - как уже написали - за доп.плату, но мы были готовы к этому. Бассейн есть на территории номера - пользовались им, понравился. Завтрак по ваучеру в ресторане при отеле. Трансфером до парков не пользовались - ездили на машине, все сравнительно рядом. Персонал помогал, спасибо

2026-05-24 • via Nuitee
J
Jeffrey • couple • us
10
Clean
Pros:

Clean

Cons:

Clean

2026-05-24 • via Nuitee
G
Grisel • family_with_children • us
10
Pros:

Many options for kids and the Applebees downstairs.

Cons:

Toilet hadn’t been cleaned in week and the tub could have used cleaning as well.

2026-05-24 • via Nuitee
R
Regina • family_with_children • us
9
2026-05-24 • via Nuitee
S
Sam • extended_group • gb
10
Pros:

Ideal location for all the entertainment Orlando offers. Staff were all very friendly. Rooms are spacious and comfortable

2026-05-22 • via Nuitee
C
Chris • family_with_children • us
9
2026-05-20 • via Nuitee
R
Rafael Leonardo • couple • us
10
Excelente
Pros:

Si

Cons:

Nada

2026-05-19 • via Nuitee
M
Mccarthy • family_with_children • us
10
2026-05-19 • via Nuitee
M
Maidman • solo_traveller • us
9
Pros:

Comfortable and clean, staff very friendly

Cons:

Room location was rough, we were near the loading dock and were woken up each morning, but I believe it wouldn't be as much of an issue in other room locations. The walls were also a little thin, but it's a hotel, we might have just had louder than normal neighbors.

2026-05-19 • via Nuitee