The Hotel Chalet at The Choo Choo

Hotels
•
Life House
9.2 (2316 reviews)
92 Choo Choo Avenue , Chattanooga , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and nice accommodations
Great location
Beautiful decor
Friendly and helpful staff
Cons:
Rude front desk staff
Extra parking fees
Dated appearance
Lack of microwave in rooms

Categories

Cleanliness
9.03
Guests noted it was clean and very nice, but some found the overall appearance dated.
Service
8.5
Some reviews indicated issues with staff being lazy or rude, but others praised attentive service.
Location
10
Multiple reviews highlighted a great location with easy access to restaurants and attractions.
Room Quality
9.54
Rooms were described as beautiful and comfortable, though soundproofing was mentioned as a concern.
Amenities
8.99
Amenities received positive mentions, although some specific requests were not fulfilled.
Value for Money
9.02
Overall value was considered good, but some guests were unhappy about extra parking fees.
Food and Beverage
8.98
Food service received praise but detailed experiences were sparse.
Overall Experience
9.53
Many guests enjoyed their stay, expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Iconic Location
The Hotel Chalet is nestled between the Tennessee River and the foothills of Appalachia, offering a unique and picturesque setting for your stay.

Nostalgic Charm
As an anchor to the iconic Chattanooga Choo Choo, our hotel exudes a sense of nostalgia, providing guests with a one-of-a-kind experience that blends the past with the present.

Luxurious Accommodations
Indulge in first-class accommodations at The Hotel Chalet, where every detail is carefully curated to ensure a comfortable and memorable stay.

Experience the perfect blend of nostalgia and luxury at The Hotel Chalet. Book your stay now!

Important information:

Cash is not accepted. For more details, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 18 per day.

Location

Guest Reviews

9.2
Based on 2316 reviews
Cleanliness: 9.03
Service: 8.5
Location: 10
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
• couple • us
10
2026-04-25 • via Nuitee
A
Amayesing77 • couple • us
10
Pros:

Everything

Cons:

N/A

2026-04-23 • via Nuitee
S
Sonia • couple • us
9
2026-04-22 • via Nuitee
D
Denise • couple • us
8
Love the place & location!
Pros:

We thought the hotel & staff was great!! it was a very nice place and we'd like to come stay again. Love the location!

Cons:

Just needs some updating.

2026-04-22 • via Nuitee
M
Michael • couple • us
10
2026-04-21 • via Nuitee
• extended_group • us
10
2026-04-21 • via Nuitee
M
Melba • family_with_children • us
10
Wonderful!!
2026-04-21 • via Nuitee
S
Stephani • couple • de
10
Jederzeit für ein paar Tage in Chattanooga zu empfehlen
Pros:

Super Lage, fußläufig viele Lokale und Bars erreichbar.
Tolle Atmosphäre mit den alten Zugwagons und den auch entsprechend eingerichtet Zimmern. Toller Pool mit komfortablen Liegen und genügend Sonnenschirmen.

2026-04-19 • via Nuitee
W
William • couple • us
5
2026-04-18 • via Nuitee
C
Carissa • couple • us
10
2026-04-18 • via Nuitee
I
Ivan • solo_traveller • us
4
2026-04-18 • via Nuitee
B
Biles • solo_traveller • us
8
2026-04-18 • via Nuitee
P
Peter • solo_traveller • gb
8
Two nights on the choo choo express.
Pros:

Great bathroom, comfy bed, the swimming pool.

Cons:

Lighting in carriage was a little dim.
No space to put a suitcase.

2026-04-16 • via Nuitee
J
Judy • family_with_children • us
10
Hotel is fabulous as is the staff. Anytime I am in Chattanooga I will stay here.
Pros:

Loved that the city shuttle stop was so close.

2026-04-16 • via Nuitee
E
Elizabeth • couple • us
9
Enjoyed it but once is enough.
Pros:

Location, period-like decor, being able to walk around Choo Choo at night, easy access to event venue (our primary reason for staying there).

Cons:

Coffee in room not good, only other option was stand up bar in lobby with expensive coffee. Ni breakfast other than pastries for sake at stand-yo bar counter. No amenities. Expensive parking.

2026-04-15 • via Nuitee
B
Bryce • family_with_children • us
10
us and our two kids were treated like family and absolutely loved our stay.
Pros:

everyone was so friendly!

Cons:

there was nothing about this place i didn’t like!

2026-04-15 • via Nuitee
L
Lisa • couple • us
10
Amazing, wonderful, overall a great time.
Pros:

The vintage feel.

Cons:

Hard to get around to different locations due to road closures

2026-04-14 • via Nuitee
J
Jason • couple • us
10
Great stay in the middle of a great location.
Pros:

Elsie’s Daughter restaurant was excellent.

Cons:

Room was a little warm when we first arrived but cooled off as evening arrived.

2026-04-14 • via Nuitee
L
Louisa • couple • us
9
2026-04-14 • via Nuitee
R
Rita • couple • us
10
2026-04-13 • via Nuitee