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Facilities
Property facilities
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Free beach shuttle
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Paid WiFi
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Coffee Shop on site
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Pet bowls
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key card access
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Self parking (surcharge)
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Free beach shuttle
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
City Views and Convenient Location
Experience stunning city views from Sheraton Grand Nashville Downtown, conveniently located just a short walk from popular attractions like Ryman Auditorium and Tootsies Orchid Lounge.
Modern Amenities and Dining Options
Indulge in the comfort of our rooms equipped with flat-screen TVs, work desks, and coffee makers. Enjoy American Southern-inspired cuisine at The Library Bar or sip cocktails at Skye Lounge with panoramic views of the Nashville Skyline.
Fitness Center and Complimentary Services
Stay active at our modern fitness center, take advantage of free high-speed wifi, and utilize our business center. Plus, enjoy convenient amenities like a golf cart shuttle to Broadway and complimentary bike rentals.
Book your stay at Sheraton Grand Nashville Downtown for a memorable Nashville experience!
Guests must be 21 years or older to check-in.
The nightly resort fee includes:
- Wireless Internet
- Local Calls
- Domestic fax machine usage
- Newspapers
- Local transfer service
Pets up to 18.1 kg can be accommodated. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and charges are applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 65 per day.
Location
Guest Reviews
Platinum Elite Approved – Shayla & Kerry Made the Trip!
As a Marriott Platinum Elite member and Hyatt Globalist, I travel often and have come to expect a certain standard — including room upgrades when available. I was in Nashville for a guys weekend, and we chose the Sheraton Nashville Downtown primarily for its location. It’s just a few blocks from Broadway’s bars, restaurants, and nightlife, which made it the perfect home base for the weekend.
The room itself was exactly what I’d expect from a Sheraton — clean, comfortable, and nicely appointed. No complaints there.
The club lounge, however, was a bit underwhelming compared to other Marriott lounges I’ve experienced. It wasn’t bad, just not particularly memorable.
But here’s the thing — the crown jewel of this hotel isn’t the rooms or even the location.
It’s Shayla and Kerry at the main lobby bar.
Hands down, they were the best bartenders we encountered all weekend — and we visited a lot of bars. As i also happen to hold Globalist status with Hyatt, and I jokingly mentioned that I’ve had better stays with Hyatt than Marriott. That’s all Shayla needed to hear. She made it her personal mission to convert me back to Team Marriott.
The playful banter, the friendly competition, the jokes — it made the night. She even got us access to the Sky Lounge rooftop for nightcaps, which was a fantastic touch and completely unexpected. That level of service is what separates a good stay from a great one.
If you travel a lot, you know — every once in a while, you run into a rock star employee who takes your trip to the next level.
Shayla was that person for us.
Because of her (and Kerry), I’ll absolutely stay at the Sheraton Nashville Downtown again next time I’m in town. Loyalty programs matter — but great people matter more.
5 stars for service where it counts.
I spend all of my mornings with Allie at the bar. She has a great personality. My vote for employee of the year. Thanks Allie.
Great location, amazing service! Will definitely stay here again!
Remon was highly attentive and provided great service. Food was alright.
Overall a very nice hotel, staff is nice and it’s very walkable to broadway. Extra bonus is it’s pet friendly. Only downfall was there was a dance competition we didn’t know about when booking and kids seem to be running free around the hotel and the water pressure in the room was iffy but staff worked to address very quickly
The valet did a fantastic job! Mina and David were also so helpful in loading my belongings. I really appreciated their assistance.
Oscar was very helpful and friendly. He helped us with getting our cars in bags. Excellent service! Will be back. Thank you.
My experience was excellent. Shayla, Kerry,Stephen,and Aiden were fantastic bartenders. Sarah and Duncan both stopped by to talk to me and were very kind.
Their location is good. It's about 15 min walk to where the action is. The staff were professional. The food at the restaurant were all delicious. The servers were very friendly and always helpful. The standard double room was a good size. Overall, our stay was alright.
After a crazy storm took out our power, we ended up at this hotel for what we thought would be one night. We ended up staying much longer than anticipated, but the entire staff made us feel right at home. Kerry, Shayla, and Lorenzo at The Library bar were so welcoming every evening. On our first night, it was insanely busy, and the restaurant was short-staffed from the storm. Duncan, the restaurant manager, could not have handled things any better. I don’t know how he managed to keep everyone happy, but I don’t recall a single guest being upset about wait times. Kudos to all the staff for making us feel right at home during such an unstable time.
Allie Badore is just awesome! We got stuck without power in the Nashville storm and her and the staff I couldn’t recommend more. I travel a lot and it’s rare that a hotel has zero negative people. This has been quite a challenge for us and even though we live near it feels a little like home. We will definitely becoming back for drinks and food. Thx
Sushi restaurant in the roof top bar Skye was very good. The gym is also very good. Breakfast at the library bar was also very good.
The shower head selection button that changes the spray mode wasn't working but that literally was the only thing we found wrong during the entire stay.
Good hotel clean
Not applicable
Shower head was AWESOME..WOW..BREAKFAST GOOD…
LOCATION= IM HANDICAPPED ==handling the hills up n down to Broadway ==was a problem..
Breakfast/Lounge/Dinner area===SURPRISED ===that the property didn’t have more choices
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