DoubleTree by Hilton Chicago Magnificent Mile

Hotels
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Doubletree by Hilton
8.2 (1988 reviews)
300 East Ohio Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Heating issues
Breakfast quality

Categories

Cleanliness
7.95
The room was clean and pleased with the cleanliness overall.
Service
8.45
Friendly, accommodating, and responsive staff; service was a highlight.
Location
8.95
Excellent location near high-end shopping, great restaurants, and cultural opportunities.
Room Quality
7.95
Some complaints on room heating, but overall comfortable and gorgeous.
Amenities
8.45
Rooftop pool was awesome, however, breakfast quality needs improvement.
Value for Money
7.95
Good value, but some amenities like breakfast felt overpriced.
Food and Beverage
7.45
Breakfast offerings were lacking in quality and value.
Overall Experience
8.45
Overall a solid option with many positives, minor issues did not detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:19

Property Description

Luxurious Stay in Downtown Chicago

Outdoor Pool and Dining Experience: Enjoy a refreshing dip in the outdoor pool at this hotel located just minutes away from the famous Magnificent Mile. Indulge in delectable dishes at the on-site restaurant, HotHouse, offering a vibrant dining experience.

Modern Amenities: Unwind in rooms equipped with flat-screen TVs, iPod docking stations, and coffeemakers. Pamper yourself with complimentary toiletries and enjoy entertainment on a 50-inch flat-screen TV.

Fitness and Culinary Delights: Stay active at the well-equipped fitness center or savor a warm chocolate chip cookie upon arrival. Hot House restaurant offers a socializing space to relish breakfast and dinner.

Experience the best of Chicago at DoubleTree by Hilton Chicago Magnificent Mile. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note that all guest names must be submitted for each reservation. Please contact the property for additional information.

Please note that a credit card authorization is required upon arrival for the total of room and tax plus USD 75 per day for incidentals.

Be advised that all cancelation fees are applicable to taxes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 62 per day.

Location

Guest Reviews

8.2
Based on 1988 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
M
M. • solo_traveller • us
6
2026-06-27 • via Nuitee
W
William • family_with_children • us
8
Pour plus de 500$ la nuit la prestation était moyenne.
Pros:

L’emplacement

Cons:

Pas de verres et d’eau dans la chambre

2026-06-27 • via Nuitee
Y
Yunaibel leon • solo_traveller • us
10
Pros:

Todo perfecto y el ambiente super agradable

2026-06-22 • via Nuitee
P
Peyton • solo_traveller • us
10
2026-06-20 • via Nuitee
L
Lenz • extended_group • us
7
Great location, but expensive and nothing special.
Pros:

Location was close to everything we wanted to do.

Cons:

Pay for WiFi?? Crazy!

2026-06-19 • via Nuitee
J
Jenna • extended_group • us
10
2026-06-19 • via Nuitee
C
Charlie • couple • us
10
2026-06-18 • via Nuitee
A
Alice • extended_group • us
10
2026-06-16 • via Nuitee
T
Tahezsha • couple • us
10
2026-06-15 • via Nuitee
S
Shannon • family_with_children • us
7
overall had a great girls weekend.
Pros:

the pool was great and had a big range of hours which was nice. bed was great - view was great. food at hot house was also pretty good. location was great. easy navigation to michigan ave and elsewhere but not to close. whole foods nearby was very convenient.

Cons:

price for what you get was a bit much - one morning had neighbors slam their door between 5am and 7am about 20 times. (unsure if it was a staff door) but i understand that happens. also only got one creamer over the course of 3 days :'(

2026-06-14 • via Nuitee
C
Catharine • family_with_children • us
10
Great Family Trip
Pros:

Great location, walking distance to lots of attractions, clean good sized room, pool was fantastic

2026-06-14 • via Nuitee
R
Rose • family_with_children • us
10
It was an amazing hotel. I would stay there over and over again.
Pros:

The hotel was great. Clean rooms, great food. They have a starbucks inside the hotel. For the meals at the restaurant or the Starbucks you can charge it to your room so you don't have to carry cash or card all the time. Staff was very helpful and friendly.

Cons:

The one thing I didn't like is that they don't take cash for incidentals and you need a card. The fee for incidentals is 100 per night, not 75.

2026-06-13 • via Nuitee
C
Cyle • family_with_children • us
10
2026-06-11 • via Nuitee
E
Ernest • extended_group • fr
1
COMPTE BOOKING PIRATE MAIS SEJOUR EFFECTUE QUAND MEME, PAR QUI ?
Pros:

J'aimerai savoir pourquoi je reçois ce type de mail alors que mon compte Booking a été piraté ! J'ai averti Booking.com ainsi que l'hôtel, mais malgré tout cela il semblerait que le séjour ait eu lieu, donc séjour effectué par les usurpateurs. Même si le site Booking a été piraté dans sa globalité, le service client ne se bouge pas beaucoup pour informer et prendre des mesures.

Cons:

J'aimerai savoir pourquoi je reçois ce type de mail alors que mon compte Booking a été piraté ! J'ai averti Booking.com ainsi que l'hôtel, mais malgré tout cela il semblerait que le séjour ait eu lieu, donc séjour effectué par les usurpateurs. Même si le site Booking a été piraté dans sa globalité, le service client ne se bouge pas beaucoup pour informer et prendre des mesures.

2026-06-10 • via Nuitee
P
Patrick • extended_group • us
8
Pros:

The room was clean and nice with two beds, TV, coffee maker, and the stuff you would expect. The shower was really neat in that the floor was constructed to drain the water without a tub or other obstacles in your way. Nice view of the city where we were, and we were within walking distance of shopping and restaurants galore. Garage is attached to the hotel, and an elevator will take you straight to the lobby. The workout center has a lot of equipment, including something like 7 treadmills.

Cons:

Parking is $65 for 24 hours, and not great with the hourly rate either, so don't plan on a lot of in and out with the garage unless your credit card has a high limit. And don't drive anything too big, or your vehicle won't fit. Breakfast is a $29 buffet, or items off the menu, which aren't much cheaper. Drinks are included with the buffet though. There is no continental breakfast, but there is a line for pre-made breakfast items and coffee adjacent to the restaurant.

2026-06-09 • via Nuitee
M
Michels • family_with_children • us
7
2026-06-07 • via Nuitee
G
Gabriel • couple • us
10
2026-06-07 • via Nuitee
C
Corey • couple • us
10
2026-06-07 • via Nuitee
A
Ashley • family_with_children • us
1
Bad food rude staff
Pros:

View

Cons:

Never got my deposit back it’s been over 10 business days !!!

2026-06-06 • via Nuitee
A
Ann • solo_traveller • gb
3
Pros:

The location

Cons:

The room was very dated.
The bed covers were really past their best.
The room was not well insultaed and the noise from the traffic below and other guests made it difficult to sleep.
The room was very dim and dreary

2026-06-06 • via Nuitee