DoubleTree by Hilton Chicago Magnificent Mile

Hotels
•
Doubletree by Hilton
8.2 (1891 reviews)
300 East Ohio Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Heating issues
Breakfast quality

Categories

Cleanliness
7.95
The room was clean and pleased with the cleanliness overall.
Service
8.45
Friendly, accommodating, and responsive staff; service was a highlight.
Location
8.95
Excellent location near high-end shopping, great restaurants, and cultural opportunities.
Room Quality
7.95
Some complaints on room heating, but overall comfortable and gorgeous.
Amenities
8.45
Rooftop pool was awesome, however, breakfast quality needs improvement.
Value for Money
7.95
Good value, but some amenities like breakfast felt overpriced.
Food and Beverage
7.45
Breakfast offerings were lacking in quality and value.
Overall Experience
8.45
Overall a solid option with many positives, minor issues did not detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:19

Property Description

Luxurious Stay in Downtown Chicago

Outdoor Pool and Dining Experience: Enjoy a refreshing dip in the outdoor pool at this hotel located just minutes away from the famous Magnificent Mile. Indulge in delectable dishes at the on-site restaurant, HotHouse, offering a vibrant dining experience.

Modern Amenities: Unwind in rooms equipped with flat-screen TVs, iPod docking stations, and coffeemakers. Pamper yourself with complimentary toiletries and enjoy entertainment on a 50-inch flat-screen TV.

Fitness and Culinary Delights: Stay active at the well-equipped fitness center or savor a warm chocolate chip cookie upon arrival. Hot House restaurant offers a socializing space to relish breakfast and dinner.

Experience the best of Chicago at DoubleTree by Hilton Chicago Magnificent Mile. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note that all guest names must be submitted for each reservation. Please contact the property for additional information.

Please note that a credit card authorization is required upon arrival for the total of room and tax plus USD 75 per day for incidentals.

Be advised that all cancelation fees are applicable to taxes.Swimming pool: Closed from Mon, Sep 15, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 62 per day.

Location

Guest Reviews

8.2
Based on 1891 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
L
Lopez • extended_group • pr
10
2026-03-28 • via Nuitee
G
Gregory • couple • us
10
Great location and friendly staff!
Pros:

Location

Cons:

NA

2026-03-28 • via Nuitee
M
Maria • couple • us
10
Pros:

Staff was very pleasing

2026-03-26 • via Nuitee
G
George • couple • us
5
Lost out on two rooms because I couldn't stay due to a winter storm. Lesson learned with no refund.
2026-03-26 • via Nuitee
B
Brandon • couple • us
10
2026-03-25 • via Nuitee
M
Mark • couple • us
10
Great stay - well worth it
Pros:

Helpful front desk staff - easy parking onsite - nice clean comfortable room

2026-03-23 • via Nuitee
L
Lyndsey • family_with_children • us
7
Good, but not amazing. Would second guess staying again.
Pros:

It was beautiful, spacious and you needed a key card to access the elevator. The view out our hotel window was wonderful.

Cons:

The parking garage is not ADA accessible. It has an elevator but there is a step to get to it, and it’s a small area. If you have a wheelchair user in your group it would be best to drop them off at the front door of the hotel. This information wasn’t clear when researching the hotel and the accessibility options. The coffee machine wasn’t plugged in, and we would’ve had to move the machine or the entertainment center to plug it in. It wasn’t worth the hassle. The machine was dusty and hasn’t looked used in a long time. We paid for the breakfast included package but did not receive that discount during checkout. They provided shampoo, conditioner, body wash and lotion but the lotion was empty.

2026-03-23 • via Nuitee
S
Sanchez • extended_group • us
2
Pros:

La ubicación si es buena

Cons:

Las camas muy duras, el hotel muy sencillo las habitaciones no tienen diferencia a un motel, el costo no vale las instalaciones

2026-03-22 • via Nuitee
J
Johnston • extended_group • us
10
2026-03-21 • via Nuitee
B
briangZ5250RD • Family
10
Quick family trip to Chicago
Pros:

Chicago is a great town and this is a fantastic property. The rooms are first class. Peter was a terrific ambassador. We’ve been here before and we’ll be back again. Short but fun trip.

2026-03-20 • via Tripadvisor
E
Emily • family_with_children • us
4
Pros:

I liked how the lounge was set up, and the front desk person was helpful.

Cons:

I didn’t like how the room had a werid smell to it especially in the bathroom. The shower was horrible, the water pressure was super harsh on me and the water would spill out onto the bathroom floor. And to top everything off, we decided to stay an extra night, and our room was never cleaned and nothing was refilled. I’ve been to multiple hotels and they all had a schedule time they would clean rooms, and always restocked any towels or needed items.

2026-03-20 • via Nuitee
R
Robert • solo_traveller • pl
8
Super na zwiedzanie miasta.
Pros:

Lokalizacja super na plus i własny parking !

Cons:

Dziwna forma śniadania w formie voucheru 33 dolary ale później i tak naliczają sobie napiwek od tej wartości.

2026-03-20 • via Nuitee
L
Landscape LLC • family_with_children • us
2
Not worth the money
Pros:

Location is good

Cons:

There was hair on my food the rooms were not clean sheets had yellow stains water kept on leaking in the bathtub no water pressure in the shower head small spots of mold since there’s no air vents in the bathroom

2026-03-20 • via Nuitee
M
Mingqi • solo_traveller • us
10
2026-03-20 • via Nuitee
G
Gustavo • couple • ch
9
2026-03-19 • via Nuitee
B
Bobby • family_with_children • us
10
2026-03-19 • via Nuitee
W
Wang • couple • us
10
2026-03-18 • via Nuitee
E
ernestd952 • Business
10
CHICAGO HILTON
Pros:

Mr. Peter was a great ambassador . Got me hooked back to my Hilton rewards.

2026-03-17 • via Tripadvisor
L
leslieaR6480WO • Family
8
Chicago St Patrick’s Day
Pros:

Great experience. Peter was exceptional with customer service.

2026-03-16 • via Tripadvisor
2
278parisl • Friends getaway
10
Great Stay!
Pros:

Excellent stay at the Double Tree! Comfortable accommodation and friendly staff. Peter from Hilton Vacations was an great help!

2026-03-16 • via Tripadvisor