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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Games room
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Billiards
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Wheelchair accessible
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Snack bar
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Indoor pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Modern Accommodations
Tru By Hilton Edmonton Windermere, located 12 km from Fort Edmonton Park, offers contemporary rooms with air conditioning and TVs.
Convenient Amenities
Guests can take advantage of the fitness centre, free private parking, and shared lounge during their stay.
Delicious Dining Options
Start your day right with a buffet or continental breakfast at this 3-star hotel with a 24-hour front desk.
Book a stay at Tru By Hilton Edmonton Windermere for a comfortable and enjoyable experience.
When travelling with pets, please note that an extra charge of 35 per pet, per night applies in case stay is from 1 to 4 nights. In case is for 5 nights or longer, a extra charge of 125 CAD per pet, per night applies. Please note that a maximum of 2 dogs/cats is allowed per stay.
A deposit may be required at the property.
Location
Guest Reviews
It was modern no carpet the staff was great can’t ask for better.
The outside of property was neglected weeds etc.
Great location, comfortable beds, clean room.Staff is very kind and wonderful.Thank you Lilian for taking care of us ,so appreciate it!
It was clean, staff was friendly, breakfast was good.
The swimming pool could have had a whirlpool.
great breakfast. location close to friends
Friendly service, beds were comfy, large tv
That we were only able to stay 4 nights lol
It's in a new part of the city so it's very quiet. The hotel is very clean and the rooms were a nice size. There's quite a bit of stores and restaurants around the area.
The pool was fun, but if need to dry your swimming clothes you have to look for a laundromat.
It would nice to put benches outside in the front of the hotel.
I couldn't like a single thing about this motel. Unfortunately
Staff is unprofessional. and on the first day my bed sheets had some dried out residue on it. DISGUSTING!! and when i informed this the front desk girl cake to change our sheets (which she didn't have any idea how to do it she grabbed the wrong sized bedding and tried to fit it, then went back and got the correct size) , she said she will talk to her manager, but there was no apology or any compansation until i asked what they did about it at the checkout. And the girl at the front at that time said she doesn't know anything about it cause she was not the one who was working that day and she was very hesitant to talk to the manager unless I insisted. The room had a weird puke cleaned up smell to it, i dont know how else to dicribe it, i asked for room service again in the morning but the stink didn't go away..will never stay or recomment this place to anyone
酒店很不错，孩子们感觉很好，不错，点赞👍
Breakfast and location were good.
We have stayed here before and it was good value the first time. The second time we were given a room with two beds. The bed I slept in was horrific. It made a loud noise whenever I moved even just a little bit. No body got any rest. The towels did not smell fresh and the bathroom shower was dirty. I have a video of the bed sound if you want to see and listen to it.
The room
Nothing
The location and the cleanliness
The staff at the reception is helpful
One of the staff preparing breakfast was rude.
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