Tru By Hilton Edmonton Windermere

Hotels
•
Tru by Hilton
7.9 (1042 reviews)
6025 Andrews Way , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Affordable rates
Cons:
Cleanliness issues
Inconsistent amenities
Room discomfort

Categories

Cleanliness
6.98
Cleanliness mentioned as an issue with stained towels and broken amenities.
Service
8.45
Most reviews mention friendly and accommodating staff.
Location
8.49
Reviews praise the hotel's location as convenient.
Room Quality
7.44
Some reviews note discomfort with bed quality and amenities.
Amenities
7.97
Amenities were generally appreciated, though some complaints about broken items.
Value for Money
7.93
Generally seen as affordable with good offerings.
Food and Beverage
7.98
Breakfast options were positively noted, though some suggested improvements.
Overall Experience
7.95
Overall, guests had a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:57

Property Description

Modern Accommodations
Tru By Hilton Edmonton Windermere, located 12 km from Fort Edmonton Park, offers contemporary rooms with air conditioning and TVs.

Convenient Amenities
Guests can take advantage of the fitness centre, free private parking, and shared lounge during their stay.

Delicious Dining Options
Start your day right with a buffet or continental breakfast at this 3-star hotel with a 24-hour front desk.

Book a stay at Tru By Hilton Edmonton Windermere for a comfortable and enjoyable experience.

Important information:

When travelling with pets, please note that an extra charge of 35 per pet, per night applies in case stay is from 1 to 4 nights. In case is for 5 nights or longer, a extra charge of 125 CAD per pet, per night applies. Please note that a maximum of 2 dogs/cats is allowed per stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1042 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 7.95
A
Ayodele • solo_traveller • ca
8
2026-05-23 • via Nuitee
R
Ramon • solo_traveller • ca
10
2026-05-20 • via Nuitee
C
CARLOS • couple • ca
10
We enjoyed our brief stay and our friends that stayed also said very nice experience
Pros:

Was great
Liked the selection

Cons:

All was good

2026-05-19 • via Nuitee
M
MARIA • family_with_children • ca
8
2026-05-18 • via Nuitee
J
Jean-François • couple • ca
8
Très bien mais décevant car manqué le déjeuner. Tout était déjà serré à 9h20.
Pros:

Confort du lit et draps, douche moderne et spacieuse.
Café à volonté.
Propreté.

Cons:

Déjeuner termine à 9h, donc beaucoup trop tôt!!
Nous n’avions pas été informé verbalement à l’arrivée, uniquement par écrit dans la réservation. Nous l’avons manqué et avons dû payer pour déjeuner sur la route. Dommage car nous avions choisi l’hôtel Tru car le déjeuner était inclus!
Attention méfiez vous, car ailleurs c’est habituellement 10h la fermeture du déjeuner.

2026-05-18 • via Nuitee
M
Marty • couple • ca
9
Cons:

The breakfast items were all cold - including the coffee and there was not sausages, bacon or ham.

2026-05-15 • via Nuitee
K
Kingsley • couple • ca
8
Pros:

Great service

Cons:

Small rooms

2026-05-15 • via Nuitee
R
Richart • couple • ca
8
2026-05-14 • via Nuitee
J
Jodie • family_with_children • ca
8
We really enjoyed our stay at Tru. The hotel has a lovely vibe, friendly staff and things to do. Our family loved being
Pros:

We love the convenience of where the property is.

Cons:

Parking got a little scarce and the smalls seem tight for trucks. The hotel staff did not advise of swimming lessons that took place in the pool. Pool area seemed heavily chlorinated.

2026-05-13 • via Nuitee
M
Michele • couple • ca
10
2026-05-11 • via Nuitee
V
Volosovych • family_with_children • ca
8
2026-05-10 • via Nuitee
B
Brenda • extended_group • ca
10
2026-05-08 • via Nuitee
S
Sergii • couple • ca
9
2026-05-04 • via Nuitee
C
Caitlin • solo_traveller • no
10
2026-05-02 • via Nuitee
R
Robert • solo_traveller • ca
8
2026-04-28 • via Nuitee
F
Faustin • couple • ca
10
2026-04-27 • via Nuitee
B
Bruce • couple • ca
8
2026-04-20 • via Nuitee
• family_with_children • ca
7
2026-04-19 • via Nuitee
L
Leslie • family_with_children • ca
9
2026-04-18 • via Nuitee
M
Michelle • extended_group • ca
10
Great! Would recommend.
Pros:

Location is close to most everything, common space was nice to visit in

2026-04-14 • via Nuitee