Quality Inn & Suites Fayetteville I-95

Hotels
Quality Inn
5.9 (861 reviews)
1957 Cedar Creek Rd , Fayetteville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful desk staff
Breakfast was excellent
Cons:
Dirty rooms
Staff rudeness
Pest infestation
Facilities not maintained

Categories

Cleanliness
3.79
Multiple reviews highlight dirtiness, including roaches and unclean floors.
Service
6.76
Some positive mentions about staff but overall significant issues reported.
Location
8.8
Good location mentioned positively in several reviews.
Room Quality
4.75
Many complaints about the condition of rooms, including cleanliness and maintenance.
Amenities
7.28
Some positive mentions like breakfast, but issues with facilities reported.
Value for Money
4.24
Value questioned due to the poor condition compared to the price charged.
Food and Beverage
7.29
Breakfast received positive mentions, but other food services faced issues.
Overall Experience
4.26
Widespread dissatisfaction reflected in multiple reviews, including pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Convenient Location and Nearby Attractions

The SureStay Plus Hotel by Best Western Fayetteville is strategically situated near Interstate 95, providing easy access to the historic downtown area and popular local attractions like the Crown Center and Fayetteville Market House.

Recreational Activities and Dining Options

Visitors can indulge in a range of outdoor activities including fishing and golfing, while also exploring the diverse culinary scene with various restaurants, cocktail lounges, and specialty shops in the vicinity.

Full-Service Amenities and Business Facilities

Guests can enjoy complimentary services such as free local calls and parking, along with access to an exercise room, seasonal outdoor pool, and business facilities including copy, fax services, and ample meeting space.

Ready to experience comfort and convenience at SureStay Plus Hotel by Best Western Fayetteville? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 861 reviews
Cleanliness: 3.79
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 7.28
Value for Money: 4.24
Food and Beverage: 7.29
Overall Experience: 4.26
T
tang couple us
10
2026-06-27 via Nuitee
C
Clarissa couple br
6
2026-06-26 via Nuitee
T
Tonya solo_traveller us
4
Water was hot for shower ..everything else a little disappointing rooms need update
Pros:

The lady who checked me in

Cons:

Bathroom wasnt clean hair in tub and floor
Hair on pillowcase
Towel rack was broken
Trash had not been dumped
Blankets had holes

2026-06-22 via Nuitee
S
Shauntel couple us
1
Pros:

I didn’t like it at all

Cons:

The whole space look dirty, motel vibes

2026-06-15 via Nuitee
K
Kevin solo_traveller us
7
2026-06-10 via Nuitee
J
Joshua extended_group xa
10
2026-06-07 via Nuitee
T
Tamra couple us
5
Cons:

It was no microwave in the room. I didn’t have a towel. All I have was hand towels and washcloths.

2026-06-05 via Nuitee
M
Merri family_with_children us
7
Great location and comfortable bed for overnight stop during long distance drive.
Pros:

Location and price were perfect for long distance drive overnight stay. Restaurants and gas stations across the street

Cons:

Room odor when AC Unit operating.
Vending and washing machines out of order

2026-06-04 via Nuitee
M
McFadden solo_traveller us
10
2026-06-01 via Nuitee
D
Diamond solo_traveller us
10
Was very clean and nice hospitality
Pros:

Clean

Cons:

Clean

2026-05-29 via Nuitee
K
Kimberly solo_traveller us
1
Pros:

Nothing we left immediately didn't even stay

Cons:

Everything

2026-05-28 via Nuitee
K
Kayson solo_traveller us
7
Ok
Pros:

Location

Cons:

Price

2026-05-28 via Nuitee
B
Brown solo_traveller us
7
Pros:

They don't give you enough wash cloths and towels for two people and they don't clean your room until four days stay

2026-05-27 via Nuitee
J
Jordan couple us
1
2026-05-26 via Nuitee
B
Blossom solo_traveller us
10
Pros:

Everything

2026-05-25 via Nuitee
V
Valana couple us
1
Showered there were water bugs in shower . Laid down and woke up bitten all over !
Pros:

Nothing had bad roaches

Cons:

Bed bugs

2026-05-25 via Nuitee
R
Ronald couple us
8
2026-05-25 via Nuitee
J
Johnson solo_traveller us
1
2026-05-20 via Nuitee
M
Mary couple us
10
Pros:

Clean

Cons:

Everything was good

2026-05-18 via Nuitee
A
A couple us
10
2026-05-17 via Nuitee