Quality Inn & Suites Fayetteville I-95

Hotels
•
Quality Inn
5.9 (770 reviews)
1957 Cedar Creek Rd , Fayetteville , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Good location
Helpful desk staff
Breakfast was excellent
Cons:
Dirty rooms
Staff rudeness
Pest infestation
Facilities not maintained

Categories

Cleanliness
3.79
Multiple reviews highlight dirtiness, including roaches and unclean floors.
Service
6.76
Some positive mentions about staff but overall significant issues reported.
Location
8.8
Good location mentioned positively in several reviews.
Room Quality
4.75
Many complaints about the condition of rooms, including cleanliness and maintenance.
Amenities
7.28
Some positive mentions like breakfast, but issues with facilities reported.
Value for Money
4.24
Value questioned due to the poor condition compared to the price charged.
Food and Beverage
7.29
Breakfast received positive mentions, but other food services faced issues.
Overall Experience
4.26
Widespread dissatisfaction reflected in multiple reviews, including pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Convenient Location and Nearby Attractions

The SureStay Plus Hotel by Best Western Fayetteville is strategically situated near Interstate 95, providing easy access to the historic downtown area and popular local attractions like the Crown Center and Fayetteville Market House.

Recreational Activities and Dining Options

Visitors can indulge in a range of outdoor activities including fishing and golfing, while also exploring the diverse culinary scene with various restaurants, cocktail lounges, and specialty shops in the vicinity.

Full-Service Amenities and Business Facilities

Guests can enjoy complimentary services such as free local calls and parking, along with access to an exercise room, seasonal outdoor pool, and business facilities including copy, fax services, and ample meeting space.

Ready to experience comfort and convenience at SureStay Plus Hotel by Best Western Fayetteville? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 770 reviews
Cleanliness: 3.79
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 7.28
Value for Money: 4.24
Food and Beverage: 7.29
Overall Experience: 4.26
S
Shyenne • family_with_children • us
1
2026-01-31 • via Nuitee
M
Marcos Roberto • family_with_children • br
9
Suficiente para nossas necessidades
Pros:

Proximidade com a rodovia (95), não tem escadas.

Cons:

Café da manhã poderia ser melhor. Bem simpres, padrão americano. Suco e café aguados.

2026-01-29 • via Nuitee
Y
YaNija • couple • us
10
2026-01-28 • via Nuitee
R
Ruth Ann • solo_traveller • us
5
Overall Room was Fair to Good
Pros:

The room is run down and old (worn), but the fridge is a good size and a freezer large enough to keep ice in. It has a working microwave. And, I can have a dog. It is clean. Has a TV.

Cons:

The room needs an update, new carpet etc. It is old and run down. The TV works, but hard to find desired channels. It would help if you provided a reference and numbers to enter for available stations. It would be nice to be able to park closer to the room for loading and unloading.

2026-01-20 • via Nuitee
R
Robert • solo_traveller • us
8
Had better
Cons:

Handicap shower faucet had no bracket to hold it and had no water pressure. There was a hole below the head that was missing something. Water sprayed out of the hole.

2026-01-20 • via Nuitee
S
Sarah • solo_traveller • us
2
Cons:

La propreté était tres moyenne , le comptoir pour brosser les dents est tres salle mûres cadres et télévision

2026-01-19 • via Nuitee
X
Xavier • solo_traveller • us
8
2026-01-19 • via Nuitee
S
Sarven • family_with_children • us
1
Ugh, I rather not come back again..
Pros:

The stafff and owner seemed nice

Cons:

We were moved multiple times and each room was nasty, and I got bitten by bed bugs or fleas in the room we stayed in. I ended up just leaving early and cut my birthday vacation short

2026-01-19 • via Nuitee
C
Chavise • couple • us
4
Pros:

Breakfast same every day, it was ok.

Cons:

Rooms are old, stains on sheets, blankets & even towels, had 1 moment where it looked like blood stains in 1 room, had requested to move to another bc of it. Microwave disgusted on the outside & inside, drawers dirty like they haven't been cleaned in who knows how long, even to the phones like eww... even the pool at one time didn't even look clean.

2026-01-19 • via Nuitee
A
Ashley • family_with_children • us
3
Not again
Pros:

The staff was really pleasant

Cons:

Stains everywhere! We had a non smoking room that reeked of cigarettes. And there was zero toiletries, no soap to even wash hands. They also need better locks on the doors

2026-01-19 • via Nuitee
H
Harold • couple • us
8
2026-01-19 • via Nuitee
S
Siyarra • couple • us
5
2026-01-19 • via Nuitee
T
Tana • family_with_children • us
7
2026-01-15 • via Nuitee
M
Michael • solo_traveller • us
9
Affordable stay
Pros:

Great location once I got in the room well kept would sthe again

Cons:

First room AC problem move to a new room immediately that was perfect great place for the price

2026-01-12 • via Nuitee
A
ATBROKAW • solo_traveller • us
9
2026-01-06 • via Nuitee
Z
zsolt • family_with_children • us
5
2026-01-05 • via Nuitee
A
Avery • couple • us
8
2026-01-02 • via Nuitee
O
Oscar Luciano • extended_group • ar
1
2025-12-29 • via Nuitee
I
Icelia • extended_group • us
1
Disgusting and not worth the money
Pros:

The desk guy was nice

Cons:

The inside of the rooms look nothing like the picture the room had roaches in the floor was not clean as there was french fries on the floor from the previous people And on the booking app, it was marked for $80 and I was charged over 100

2025-12-28 • via Nuitee
G
Graham • solo_traveller • us
8
2025-12-26 • via Nuitee