Quality Inn & Suites Fayetteville I-95

Hotels
Quality Inn
5.9 (770 reviews)
1957 Cedar Creek Rd , Fayetteville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Good location
Helpful desk staff
Breakfast was excellent
Cons:
Dirty rooms
Staff rudeness
Pest infestation
Facilities not maintained

Categories

Cleanliness
3.79
Multiple reviews highlight dirtiness, including roaches and unclean floors.
Service
6.76
Some positive mentions about staff but overall significant issues reported.
Location
8.8
Good location mentioned positively in several reviews.
Room Quality
4.75
Many complaints about the condition of rooms, including cleanliness and maintenance.
Amenities
7.28
Some positive mentions like breakfast, but issues with facilities reported.
Value for Money
4.24
Value questioned due to the poor condition compared to the price charged.
Food and Beverage
7.29
Breakfast received positive mentions, but other food services faced issues.
Overall Experience
4.26
Widespread dissatisfaction reflected in multiple reviews, including pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Convenient Location and Nearby Attractions

The SureStay Plus Hotel by Best Western Fayetteville is strategically situated near Interstate 95, providing easy access to the historic downtown area and popular local attractions like the Crown Center and Fayetteville Market House.

Recreational Activities and Dining Options

Visitors can indulge in a range of outdoor activities including fishing and golfing, while also exploring the diverse culinary scene with various restaurants, cocktail lounges, and specialty shops in the vicinity.

Full-Service Amenities and Business Facilities

Guests can enjoy complimentary services such as free local calls and parking, along with access to an exercise room, seasonal outdoor pool, and business facilities including copy, fax services, and ample meeting space.

Ready to experience comfort and convenience at SureStay Plus Hotel by Best Western Fayetteville? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 770 reviews
Cleanliness: 3.79
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 7.28
Value for Money: 4.24
Food and Beverage: 7.29
Overall Experience: 4.26
B
Blossom solo_traveller us
10
Pros:

Everything I love it there and my son

2026-04-18 via Nuitee
M
Mya solo_traveller us
7
2026-04-17 via Nuitee
A
Aaron solo_traveller us
1
Pros:

The people at the front desk was good.

Cons:

It was so dirty dingy and stinking.I could not stay there.I had the book another hotel.I wish I could get my money back.I would never stay that one again in my life.

2026-04-15 via Nuitee
A
A couple us
7
2026-04-14 via Nuitee
J
Jeanette family_with_children us
2
Long trip we had to get rest but it was not good quality
Pros:

Nothing

Cons:

Absolutely nothing

2026-04-13 via Nuitee
S
Shantel family_with_children us
5
Pros:

I like that they had the double rooms

Cons:

The double wrongs needed a little bit more cleaning and updating. There was mold on the curtains.
Paint peeling in the bathrooms, and the mirror had graffiti on. My mini fridge looked like it had been in a fire.

2026-04-12 via Nuitee
S
Sjoukje couple us
9
2026-04-11 via Nuitee
B
Biancka family_with_children us
8
Pros:

Price and location

2026-04-11 via Nuitee
P
Paris family_with_children us
10
Pros:

Great

Cons:

No

2026-04-10 via Nuitee
L
Latoya family_with_children us
3
Not good
Pros:

Bed

Cons:

Pool not open , ice machine didn’t work, not enough towels at check in for 4 people,

2026-04-10 via Nuitee
C
Carmen family_with_children us
9
Pros:

Muy bueno

2026-04-09 via Nuitee
family_with_children us
3
2026-04-09 via Nuitee
E
edward couple us
5
Pros:

Didn't have breakfast

2026-04-09 via Nuitee
S
Sellers couple us
4
Cons:

If it wasn’t so many crackheads

2026-04-08 via Nuitee
C
Clark couple us
7
Pros:

It was peaceful and clean

Cons:

I thought it could be a little more less expensive

2026-04-06 via Nuitee
M
Maisha couple us
6
Pros:

Didn’t eat there

Cons:

Staff,cleaning

2026-04-03 via Nuitee
D
Donna solo_traveller us
1
Felt uncomfortable in the area. Very worn down. Unsatisfied
Pros:

Nothing

Cons:

Dirty area

2026-04-03 via Nuitee
J
Jacqueline couple us
10
Thank you for everything.
Pros:

It was very clean

Cons:

There’s was nothing I didn’t like.

2026-04-01 via Nuitee
M
MICHAEL extended_group us
10
2026-03-31 via Nuitee
N
Nelson couple us
1
Pros:

Nothing!

Cons:

Cockroaches were all over the place
I put my food on the table couple hours later cockroaches entered it. Bed sheets smells dirty, a spider thread(silk) on the whole roof.

2026-03-30 via Nuitee