Quality Inn & Suites Fayetteville I-95

Hotels
Quality Inn
5.9 (770 reviews)
1957 Cedar Creek Rd , Fayetteville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Good location
Helpful desk staff
Breakfast was excellent
Cons:
Dirty rooms
Staff rudeness
Pest infestation
Facilities not maintained

Categories

Cleanliness
3.79
Multiple reviews highlight dirtiness, including roaches and unclean floors.
Service
6.76
Some positive mentions about staff but overall significant issues reported.
Location
8.8
Good location mentioned positively in several reviews.
Room Quality
4.75
Many complaints about the condition of rooms, including cleanliness and maintenance.
Amenities
7.28
Some positive mentions like breakfast, but issues with facilities reported.
Value for Money
4.24
Value questioned due to the poor condition compared to the price charged.
Food and Beverage
7.29
Breakfast received positive mentions, but other food services faced issues.
Overall Experience
4.26
Widespread dissatisfaction reflected in multiple reviews, including pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Convenient Location and Nearby Attractions

The SureStay Plus Hotel by Best Western Fayetteville is strategically situated near Interstate 95, providing easy access to the historic downtown area and popular local attractions like the Crown Center and Fayetteville Market House.

Recreational Activities and Dining Options

Visitors can indulge in a range of outdoor activities including fishing and golfing, while also exploring the diverse culinary scene with various restaurants, cocktail lounges, and specialty shops in the vicinity.

Full-Service Amenities and Business Facilities

Guests can enjoy complimentary services such as free local calls and parking, along with access to an exercise room, seasonal outdoor pool, and business facilities including copy, fax services, and ample meeting space.

Ready to experience comfort and convenience at SureStay Plus Hotel by Best Western Fayetteville? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 770 reviews
Cleanliness: 3.79
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 7.28
Value for Money: 4.24
Food and Beverage: 7.29
Overall Experience: 4.26
V
Valerie family_with_children us
1
Steerclear from rude Fayetteville choice hotel
Pros:

Nothing, I was greeted with the news that booking.com is a problem. My room is not paid for and I would be in a separate building from the children as it was my 4 children and my mom with dementia. I was made to pay a additional 100 dollars to stay the night. Everything was dirty sheets were even dirty. Seemed like the locals were getting DSS although they were very kind and warned us about the homeless that would come out of the woods. They also warned us of swarms of bees that would come out in the morning. I looked it up and found multiple missing kids from Fayetteville. Also the room my teenage girls ended up in had a side door to a connecting room wouldn't someone with a brain put us together nope. 0 stars would not recommend especially since according to the man making me pay more booking.com is the problem.

Cons:

I didn't like anything even the supposed breakfast that I had no interest in a looked lousy. I could care less about food I hit the highway first thing in the morning.

2026-03-28 via Nuitee
M
Michael couple us
5
2026-03-25 via Nuitee
S
svetlana couple us
2
Pros:

Nothing

Cons:

Room smelled like weed, had to ask to change. Worn out, breakfast is a joke.

2026-03-23 via Nuitee
H
Harris family_with_children us
9
2026-03-23 via Nuitee
B
Burt couple us
1
worst experience I've ever had
Pros:

horrible experience please don't waste your money or better yet, risk your health and safety! The room they gave us was disgusting we didn't bring any of our luggage inside the room we didn't even feel comfortable sitting down.. and we had been in the car for 15 hours prior to this all we wanted to do was lay down and go to sleep... we slept in our car. They offered a different room that was worse than the first and refused to refund us for the stay. It was a horrible experience all together to say the least.

Cons:

The rooms were so gross and dirty there was old food in the fridge and the fridge was leaking something out on to the floor. The microwave was missing the plate and it was covered in food and who knows what else. Holes in the walls sheets were stained walls were drawn on it was so bad.

2026-03-22 via Nuitee
K
karley couple us
3
2026-03-21 via Nuitee
P
Parker family_with_children us
10
2026-03-21 via Nuitee
S
Sjoukje couple us
9
2026-03-21 via Nuitee
J
Jonathan couple us
6
Me & My Wife Slept Good Without No Loud Neighbors
Pros:

Location & Paying With No Deposit

Cons:

NA

2026-03-19 via Nuitee
J
Jenkins couple us
9
Pros:

Peaceful and quiet!

Cons:

Nothing

2026-03-17 via Nuitee
P
Pablo extended_group br
8
Pros:

Localização muito conveniente, 1 km da rodovia. O quarto q ficamos estava reformado, bom tamanho, chaveiro bom, pia fora do banheiro (o q ajuda muito qdo se está em mais de 2 pessoas). Dentro do box está com piso q dá uma sensação de limpeza. Frigobar e microondas.
Para ficar ainda melhor sugiro tirar o carpete.
No mais, custo benefício imbatível p uma hospedagem de menos de 100 dólares.
Voltaria a me hospedar lá com toda a certeza.

Cons:

Não gosto de carpete.

2026-03-14 via Nuitee
A
Abisola couple us
8
2026-03-13 via Nuitee
L
LaceyAnn solo_traveller us
4
2026-03-12 via Nuitee
S
Soto family_with_children pe
7
2026-03-11 via Nuitee
P
Painsey couple us
10
When ever we travel that way again. We will be sure to check in at Quality inn.
Pros:

We really appreciate all of the help that your staff has given us... they were very helpful and happy and nice.. the staff were very great......We loved every one there.

Cons:

Everything were amazing.... thank you

2026-03-11 via Nuitee
E
Emilio couple gr
5
Not safe
Pros:

Price. Location off the highway

Cons:

Not a great area. Not many restaurants, town was very rundown. Didn't feel safe.

2026-03-09 via Nuitee
E
Eugene couple us
10
2026-03-08 via Nuitee
A
Aris family_with_children us
7
2026-03-07 via Nuitee
L
Lorri couple us
4
A place to sleep
Pros:

Check in and out was easy. Hotel was close to the highway.

Cons:

The room needs a massive upgrade. The sitting chair was old and stained. The bed bases were extremely warn out. The shower and bathroom were disgusting. The shower stall was water logged and moldy. The light/fan fixture was moldy. The exhaust fan was filthy. Hotel is in need of an extreme upgrade.

2026-03-05 via Nuitee
M
Mark family_with_children us
9
Very, very nicestay
Pros:

It had gas station restaurants quick access to the highway. Just a great spot and also clean.

2026-03-03 via Nuitee