Hotel Capilla del Mar

Hotels
8.8 (436 reviews)
Cra 1 No. 8 -12, Bocagrande , Cartagena de Indias , co

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service from staff
Great location and views
Clean and well-maintained facilities
Good breakfast options
Cons:
Issues with room conditions and cleanliness
Presence of construction noise
Limited amenities around the area

Categories

Cleanliness
8.01
Concerns about cleanliness were mentioned, especially regarding odors and room conditions.
Service
9.48
Positive remarks about staff friendliness and overall service.
Location
9.02
Location generally praised, but some concerns about surroundings.
Room Quality
7.97
Negative feedback on room conditions and issues with facilities.
Amenities
8.5
Amenities mentioned positively but with remarks about limitations.
Value for Money
8.96
Value perception generally good, except for some service limitations.
Food and Beverage
9.51
Food quality and breakfast options received positive feedback.
Overall Experience
8.98
Mixed reviews overall but several positive highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:21

Property Description

Beachfront Luxury
Located in Bocagrande, Hotel Capilla de Mar offers a stunning beachfront experience with a rooftop pool and cocktail bar.

Elegant Accommodations
The air-conditioned rooms are elegantly styled with flat-screen TVs, pillow menus, and spa-like bathrooms with premium toiletries.

Culinary Delights
Indulge in a full breakfast with Colombian coffee and tropical fruits, and savor chef-designed dinners at the on-site restaurant.

Experience luxury and comfort at Hotel Capilla del Mar. Book now for an unforgettable beachfront getaway!

Important information:

Dear Guest,

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. According to Law 1098 of 2006.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Property requires that the credit card used to make the reservation is presented at check-in with an valid ID. The property reserves the right to reject reservations at check-in if the requirement isn't met.

In case that the cardholder isn't the same as the guest, the hotel requires a clear copy of the credit card and photo ID (front and back) signed by the cardholder. The property will cancel any reservation suspicious of using fraudulent credit cards.

In accordance with Colombian tax laws, a 19% VAT is applied to Colombian residents and nonresidents who do not have the PIP3, PIP5, PIP6, PIP10, TP7, TP11 or TP12 visa when entering the country. This amount will be added to the room rate. Package rates are exempt from this 19% VAT.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for COP 120,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 436 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 8.98
V
Valdës Rodriguez couple mx
10
Cumple con lo publicado en su pagina
Pros:

Atención del personal
Excelente Comida
Excelente hubicacion

Cons:

No haber disfrutado mas tiempo

2026-04-11 via Nuitee
A
Alison solo_traveller ca
3
Grosse déception
Pros:

Un peu déçue en règle générale…bien en dessous de mes attentes étant donné le prix que j’ai payé pour 2 nuits.

Cons:

L’établissement est vieillot, les chambres sans âme et pourtant j’avais une suite vue sur la mer pour me faire LE petit plaisir du séjour. L’accès à la plage est une sacrée blague. Il y a en tout 18 transats et 9 parasols pour un hôtel de 22 étages. Impossible d’avoir une place à moins d’y aller à 7h du matin j’imagine?
Le petit déjeuner n’est vraiment pas bon comparé à tout ce que j’ai pu avoir en Colombie.
Grosse déception par rapport à ce que j’espérais et ce que j’avais vu sur les photos.
Exemple ci joint : vue de la piscine sur l’immeuble délabré en face.
Si vous cherchez du charme et un quartier agréable, passez votre chemin.

2026-04-09 via Nuitee
J
Joaquin Andres couple co
9
Volvería
Pros:

La habitación muy amplia, la cama muy cómoda!! La zona de piscina es muy agradable y el desayuno muy bueno y variado

Cons:

No es culpa de ellos, pero hay un edificio casi en frente que está sin terminar de construir y daña un poco la vista de la zona de piscina

2026-04-09 via Nuitee
D
Daniela Marissa couple hn
9
2026-04-08 via Nuitee
R
Roger extended_group co
7
2026-04-06 via Nuitee
J
Jane couple gb
6
Nice hotel but very expensive for what it was
Pros:

Room was a good size and the beds were very comfortable. The staff were friendly and helpful. The breakfasts were good

Cons:

It was expensive for what it was. The wifi was pretty awful - it kept dropping. There is a building site opposite the hotel, right on the beach, which wasn't great.

2026-04-03 via Nuitee
S
Sergio couple ca
10
2026-04-01 via Nuitee
M
Maria Camila extended_group co
10
Pros:

Desayuno increíble, instalaciones muy bien mantenidas, amable personal, buena ubicación. Todo!

2026-04-01 via Nuitee
N
Natalia family_with_children ar
10
Familia
Pros:

La habitación Familiar es excelente, muy cómoda para ir en familia. El desayuno, la ubicación y el personal son también excelentes! Un hotel donde volveríamos !

Cons:

La vista de la habitación parcialmente a un edificio abandonado que entiendo no es culpa del hotel pero opaca el resto del entorno.

2026-04-01 via Nuitee
C
Claudia Patricia couple co
8
2026-04-01 via Nuitee
A
Agathe couple fr
5
Beau mais que sur le papier
Pros:

Nous avons décidé de séjourner au dernier moment dans cet Hôtel. Sur le papier l’hôtel paraît très beau. J’ai eu le droit à un gâteau au petit déjeuner pour mon anniversaire. Délicate attention. Merci
La piscine est bien mais la vue beaucoup moins… entouré d’hôtel et vitre sale

Cons:

Nous avons pris une suite junior pour mon anniversaire.
La déception de la chambre.. les installations sont vieilles, robinets, baignoire, porte …
On entend le vent claquer dans les fenêtres.. la climatisation qui goutte..

2026-03-31 via Nuitee
A
anthony couple us
10
Definitely will stay here again. The location was perfect, everything in walking distance
2026-03-30 via Nuitee
A
Anthony couple nl
6
2026-03-30 via Nuitee
M
Maria Jose family_with_children cr
10
Genial
Pros:

Excelente ubicación, están construyendo un hotel al lado y arreglando la playa al frente, pero tiene sus propias carpas en la playa y no hubo ruidos incómodos.

2026-03-30 via Nuitee
N
Natalia family_with_children ar
9
2026-03-29 via Nuitee
P
Paula Andrea extended_group co
10
Pros:

Genial cada detalle

2026-03-29 via Nuitee
L
Laurence extended_group fr
8
Pros:

Nous avions une très grande suite, très confortable

Cons:

La vue n était pas terrible, et quartier de building

2026-03-29 via Nuitee
B
Basile couple fr
8
Ok pour 1 nuit mais pas pour des vacances longues.
Cons:

Hôtel à l’abandon juste en face qui gâche la vue.

2026-03-28 via Nuitee
M
Marco extended_group it
8
2026-03-28 via Nuitee
N
NAPOLEON couple ca
8
,😎🌴
Pros:

Nice hotel right across the street from the beach. Reserved free beach umbrellas were a bonus. Yummy breakfast Big room with a balcony overlooking the ocean.
Good A/C and a nice pool area on the roof

2026-03-26 via Nuitee