Hotel Capilla del Mar

Hotels
8.8 (436 reviews)
Cra 1 No. 8 -12, Bocagrande , Cartagena de Indias , co

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service from staff
Great location and views
Clean and well-maintained facilities
Good breakfast options
Cons:
Issues with room conditions and cleanliness
Presence of construction noise
Limited amenities around the area

Categories

Cleanliness
8.01
Concerns about cleanliness were mentioned, especially regarding odors and room conditions.
Service
9.48
Positive remarks about staff friendliness and overall service.
Location
9.02
Location generally praised, but some concerns about surroundings.
Room Quality
7.97
Negative feedback on room conditions and issues with facilities.
Amenities
8.5
Amenities mentioned positively but with remarks about limitations.
Value for Money
8.96
Value perception generally good, except for some service limitations.
Food and Beverage
9.51
Food quality and breakfast options received positive feedback.
Overall Experience
8.98
Mixed reviews overall but several positive highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:21

Property Description

Beachfront Luxury
Located in Bocagrande, Hotel Capilla de Mar offers a stunning beachfront experience with a rooftop pool and cocktail bar.

Elegant Accommodations
The air-conditioned rooms are elegantly styled with flat-screen TVs, pillow menus, and spa-like bathrooms with premium toiletries.

Culinary Delights
Indulge in a full breakfast with Colombian coffee and tropical fruits, and savor chef-designed dinners at the on-site restaurant.

Experience luxury and comfort at Hotel Capilla del Mar. Book now for an unforgettable beachfront getaway!

Important information:

Dear Guest,

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. According to Law 1098 of 2006.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Property requires that the credit card used to make the reservation is presented at check-in with an valid ID. The property reserves the right to reject reservations at check-in if the requirement isn't met.

In case that the cardholder isn't the same as the guest, the hotel requires a clear copy of the credit card and photo ID (front and back) signed by the cardholder. The property will cancel any reservation suspicious of using fraudulent credit cards.

In accordance with Colombian tax laws, a 19% VAT is applied to Colombian residents and nonresidents who do not have the PIP3, PIP5, PIP6, PIP10, TP7, TP11 or TP12 visa when entering the country. This amount will be added to the room rate. Package rates are exempt from this 19% VAT.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for COP 120,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 436 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 8.98
M
Martinez • couple • uy
9
Un buen hotel, buena ubicación y relación calidad precio.
Pros:

Ya me había alojado anteriormente allí, todo muy bien, un lindo hotel.

Cons:

Solo dos sugerencias, cambiar el puntero de la ducha bidet, es muy grande y eso hace que no sea miy práctico y desplazar el estante sobre el inodoro, está en una posición donde es muy probable golpearse la cabeza.

2026-02-14 • via Nuitee
S
Sandra • couple • us
10
2026-02-11 • via Nuitee
H
Heurides • couple • br
9
2026-02-10 • via Nuitee
B
Bernabe • couple • es
9
2026-01-31 • via Nuitee
O
Olivier • couple • ca
6
2026-01-30 • via Nuitee
M
Maria del Pilar • couple • co
10
Fabuloso
Pros:

Todo

2026-01-28 • via Nuitee
M
María Florencia • extended_group • uy
10
Pros:

Excelente todo ! Muy rico el desayuno

2026-01-27 • via Nuitee
F
Franco • family_with_children • ar
9
2026-01-26 • via Nuitee
Y
YULIET • extended_group • co
10
2026-01-26 • via Nuitee
L
Lina • solo_traveller • nl
10
2026-01-26 • via Nuitee
J
Jalylle • couple • co
8
Agradable con algunas mejoras sería mucho mejor
Pros:

Las habitaciones son muy cómodas, renovadas, espaciosas, muy acogedoras. El servicio, la comida, la ubicación

Cons:

El desayuno que es tipo buffet tiene opciones pero todos los días son las mismas. Muy poca selección de panes y la calidad de los pocos que hay es mala. La zona húmeda es pequeña y toca reservar; solo permiten una habitación por hora lo que hace que el servicio esté congestionado y solo funciona hasta las 7 al igual que la pisicina. El jacuzzi es muy pequeño y no tiene presión alguna deberían cambiarlo.

2026-01-20 • via Nuitee
O
Olga • family_with_children • co
9
amabilidad
Pros:

la atención del personal

Cons:

el número de carpas a cargo del hotel, en la playa
, es insuficiente

2026-01-20 • via Nuitee
V
Valderez • family_with_children • br
10
Ótima experiência
Pros:

Equipe muito gentil e simpática. Café da manhã impecável, com muitas variedades e para todos os gostos. Infraestrutura maravilhosa, com quartos maravilhosos, com camas confortáveis. Limpeza e organização nota 10!

2026-01-19 • via Nuitee
M
Martha • couple • pe
7
Ber good
Pros:

The hotel is beautiful and it's a wonderful location.

2026-01-19 • via Nuitee
M
mauricio • couple • us
10
Me gusto mucho
Pros:

Muy completo el hotel muy buena atención,
El desayuno muy bueno

2026-01-19 • via Nuitee
L
Liliana Constanza • solo_traveller • co
10
2026-01-19 • via Nuitee
A
Angie • couple • co
10
2026-01-19 • via Nuitee
T
Tatiana • extended_group • co
7
Pros:

El acompañamiento y calidez del personal

2026-01-18 • via Nuitee
B
Bhupinder • couple • ca
10
I loved the place. Lovertjr room with my view. Staff friendly specially security guards. I would come back but only
Pros:

I loved the view in my room and the balcony

Cons:

Swimming too small

2026-01-18 • via Nuitee
R
Rocio • extended_group • es
10
Fantástico
Pros:

Fantástico

2026-01-18 • via Nuitee