Holiday Inn & Suites Winnipeg Downtown by IHG

Hotels
•
Westmont Hospitality Canada
7.8 (51 reviews)
360 Colony Street , Winnipeg , ca

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor food quality
Safety concerns

Categories

Cleanliness
7.74
Specific sentiment from text: The room was spotless clean, but concerns about safety in the area were noted.
Service
8.71
Specific sentiment from text: The staff were friendly and helpful, providing good customer service.
Location
8.25
Specific sentiment from text: Great downtown location, but concerns regarding safety and surrounding area.
Room Quality
8
Specific sentiment from text: Comfortable room but issues with extra bed and soundproofing noted.
Amenities
6.73
Specific sentiment from text: Poor quality food and closed pool mentioned.
Value for Money
8.19
Standard quality for this hotel tier: Overall the services and location justify their pricing.
Food and Beverage
6.74
Specific sentiment from text: Low quality of breakfast and coffee, limited options.
Overall Experience
8.01
Overall mixed - positive staff experiences, but several negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:37

Property Description

Luxurious Amenities and Services
This downtown Winnipeg hotel offers an array of upscale amenities including an indoor lap pool, hot tub, fitness center, and a business center. Enjoy complimentary WiFi and 24-hour front desk service for your convenience.

Dining Options
Indulge in delicious meals at the on-site Peppermill Café for breakfast and dinner, or unwind with a nightcap at the cozy Fireside Lounge.

Prime Location
Conveniently situated just minutes away from the Winnipeg Art Gallery, The Forks Market, and top attractions like the Canadian Museum for Human Rights. Book your stay at Holiday Inn & Suites Winnipeg Downtown for a memorable experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Guests without a credit card may have to pay a deposit.

Our hotel will undergo renovations to enhance your future visits. Renovation work of the lobby, pool, restaurant, guest room will be carried out from Jan 01, 2025-Mar 31, 2025.
Renovation work is taking place from 8:00 AM to 5:00 PM daily. While we have carefully planned the renovation schedule to minimize disruptions, you may notice light construction noise,traffic in the elevator and closure of some area. We deeply value your comfort and will ensure that all measures are taken to make your stay as pleasant as possible during this time. Our team remains fully available to address any needs or questions you may have.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YWG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 19.50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 51 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.25
Room Quality: 8
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.01
U
Ugonna • extended_group • ca
10
2026-01-20 • via Nuitee
L
Larry • family_with_children • ca
10
From the time we arrived till we booked out we found the staff very friendly and helpful !!
Pros:

We had the Buffet and it was great !!

Cons:

There wasn;t anything we didn;t like .

2026-01-19 • via Nuitee
M
Michelle • family_with_children • ca
10
2026-01-07 • via Nuitee
O
Ola • family_with_children • ca
5
2026-01-03 • via Nuitee
M
Mohammad Jawad • extended_group • ca
4
Great staff, poor quality.
Pros:

The hotel staff, especially the front desk and restaurant staff are really wonderful, and very kind.

Cons:

Heater had issues, and despite a visit by the maintenance staff, wasn't solved.
Buffet breakfast has very limited options, and very low quality.
The coffee served at the hotel is really poor quality.

2025-12-23 • via Nuitee
K
Kaur • couple • ca
10
2025-12-08 • via Nuitee
M
Marius • solo_traveller • za
10
A memorable experience.
Pros:

The location and the professional efficiency of all staff.

Cons:

All exceeded expectations.

2025-11-04 • via Nuitee
M
Matti • family_with_children • fi
8
Pros:

Practical downtown location. Very friendly and helpful staff. Spotless clean room. The main bed was comfortable and the shower was good.

Cons:

Breakfast was poor. The soundproofing of windows was very poor. The traffic noise was considerable; not a problem for us, but undoubtedly it may be for someone else. We had booked the room for three adults, but in arrival the extra (sofa) bed was not prepared. Not even the bed linen brought in the room, they had to be asked from the reception. The extra bed was uncomfortable (as they are almost everywhere).

2025-11-01 • via Nuitee
V
Vestal • family_with_children • ca
10
2025-10-24 • via Nuitee
C
Claribel • family_with_children • ca
7
2025-10-14 • via Nuitee
P
Pamela
10
Pros:

This hotel has been renovated quite nicely however the clientele is sometimes displaced folks who are living there and that can make for a bit different of an environment. This is not a great part of town so if you will have an issue with that you probably shouldn’t stay here. So just go in knowing that that’s the scenario and you’ll be fine. The rooms are very nice.

2025-10-09 • via Nuitee
E
Ebhuoma • family_with_children • ca
1
Nothing to say stay away from this hotel
Pros:

This was a very bad experience i won't not be recommending someone or anyone here

Cons:

Everything

2025-10-05 • via Nuitee
C
CHARLOTTE CHING HAN • friends
8
Pros:

Shampoo, lotion and other toiletries are available

2025-09-22 • via Nuitee
W
Wendy • extended_group • ca
9
Pros:

The location in downtown winnipeg was great for walking distance to the canada life center. Easy to get anywhere by car from here.

Cons:

The elevators wre super slow, but they said they are replacing them. Parking was OK, but the door from the parade to the hotel is locked at 6pm, so you have to walk through the parade down to the street to get back to the hotel.

2025-09-18 • via Nuitee
R
Rie • family
8
Pros:

Freindly staff and clean room.
Nothing bad happened but didn't feel so safe.

2025-09-13 • via Nuitee
G
Greg
10
Pros:

Long wait for elevator

2025-09-03 • via Nuitee
S
Stephen • family_with_children • ca
8
Pool closed, no reason
Pros:

I liked the people to talk to at night when going for a walk. Interesting people that had to leave their homes behind because of a fire.

Cons:

The elevators where the worst I have ever seen. Smelled of crack (sweet smell) in the hallways (people from the rez). The restaurant sucked as well.... and the pool closed two days and my kids had nothing to do....

2025-08-17 • via Nuitee
J
Johnson • family
10
Pros:

Great job

2025-08-14 • via Nuitee
J
Jennifer • solo_traveller • gb
4
Good for a pitstop
Pros:

The room was comfortable and a good size, the staff are really friendly and can't do enough to help/ rectify issues. Staff are really helpful. The bar facilties are good. Good location.

Cons:

I booked as the hotel had a pool (I contacted the hotel in advance to check it was open)- the pool was shut. I had to wait 50 minutes for dinner (only person in the restuarant)- but the waitress did give me a complimentary drink to make up for it.
It is a good hotel, the staff are doing their best to make it a good stay and how they made up for issues (booking errors, room issues, food delay) was incredible and they couldn't do enough (upgraded room complimentary dinner- great customer service!)- just a shame that there were issues in the first place. Definitely check your booking that the room given is the room booked.

2025-08-10 • via Nuitee
J
Jeffrey • solo_traveller • us
10
Pros:

Gemma Fernandez and the desk staff were helpful and kind!

2025-08-10 • via Nuitee