Holiday Inn & Suites Winnipeg Downtown by IHG

Hotels
•
Westmont Hospitality Canada
7.8 (64 reviews)
360 Colony Street , Winnipeg , ca

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor food quality
Safety concerns

Categories

Cleanliness
7.74
Specific sentiment from text: The room was spotless clean, but concerns about safety in the area were noted.
Service
8.71
Specific sentiment from text: The staff were friendly and helpful, providing good customer service.
Location
8.25
Specific sentiment from text: Great downtown location, but concerns regarding safety and surrounding area.
Room Quality
8
Specific sentiment from text: Comfortable room but issues with extra bed and soundproofing noted.
Amenities
6.73
Specific sentiment from text: Poor quality food and closed pool mentioned.
Value for Money
8.19
Standard quality for this hotel tier: Overall the services and location justify their pricing.
Food and Beverage
6.74
Specific sentiment from text: Low quality of breakfast and coffee, limited options.
Overall Experience
8.01
Overall mixed - positive staff experiences, but several negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:37

Property Description

Luxurious Amenities and Services
This downtown Winnipeg hotel offers an array of upscale amenities including an indoor lap pool, hot tub, fitness center, and a business center. Enjoy complimentary WiFi and 24-hour front desk service for your convenience.

Dining Options
Indulge in delicious meals at the on-site Peppermill Café for breakfast and dinner, or unwind with a nightcap at the cozy Fireside Lounge.

Prime Location
Conveniently situated just minutes away from the Winnipeg Art Gallery, The Forks Market, and top attractions like the Canadian Museum for Human Rights. Book your stay at Holiday Inn & Suites Winnipeg Downtown for a memorable experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Guests without a credit card may have to pay a deposit.

Our hotel will undergo renovations to enhance your future visits. Renovation work of the lobby, pool, restaurant, guest room will be carried out from Jan 01, 2025-Mar 31, 2025.
Renovation work is taking place from 8:00 AM to 5:00 PM daily. While we have carefully planned the renovation schedule to minimize disruptions, you may notice light construction noise,traffic in the elevator and closure of some area. We deeply value your comfort and will ensure that all measures are taken to make your stay as pleasant as possible during this time. Our team remains fully available to address any needs or questions you may have.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YWG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 19.50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 64 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.25
Room Quality: 8
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.01
T
Tyler • family_with_children • ca
6
2026-07-23 • via Nuitee
S
Shelly • family_with_children • us
3
Find another hotel
Cons:

Sheets didn’t appear clean, hair on them. Elevators (one working only) and grounds were dirty and littered (attribute that to guests).

Parking confusing. And an exorbitant charge for parking on an empty dirt lot next to hotel. Ridiculous!

Overpriced by $100 at least!

2026-07-11 • via Nuitee
S
Soloway • solo_traveller • ca
7
2026-07-11 • via Nuitee
M
Mike • solo_traveller • ca
8
2026-07-08 • via Nuitee
J
Joy • couple • ca
9
Overall the hotel was nice and clean the restaurant was great the rooms were clean
Pros:

It was good the location was great it was central downtown

Cons:

Construction near by and a lot of sirens

2026-07-06 • via Nuitee
S
Stipa • solo_traveller • au
8
2026-07-05 • via Nuitee
T
Troy • solo_traveller • ca
8
2026-06-25 • via Nuitee
S
Sinead • couple • ie
5
2026-06-21 • via Nuitee
C
Christina • extended_group • ca
5
To many families that did not respect the premises or the other people staying there, packed in thel
2026-06-14 • via Nuitee
C
Cameron • solo_traveller • ca
10
2026-06-03 • via Nuitee
I
Isabelle • solo_traveller • ca
8
Bien
Pros:

Le service et les chambres spacieuses et propres

Cons:

Il y avait un ascenseur en panne, beaucoup d'attente. Le sercteur ne semble pas sécuritaire pour marcher seule le soir

2026-05-26 • via Nuitee
S
Shania • family_with_children • ca
8
2026-05-22 • via Nuitee
V
Veronica • solo_traveller • us
1
2026-05-21 • via Nuitee
B
Briana • family_with_children • ca
3
Don't do it! Go somewhere else!
Pros:

The staff were nice, the room as clean.

Cons:

Where do I start?!
- key car system didn't work upon check in so security had to escort to our rooms
- no covered parking because of no key card working
- the other hotel patrons were rough... The people beside me on the first night partied. The second night there was a woman hysterically crying and vomiting.
- heating didn't work in the room despite the heater being SOOOO loud
- only one working elevator which is in rough shape... They used a spare #6 for the "G" in ground floor
- I slept with the heavy desk chair in front of the door
- no safe
- as soon as we walked out of the hotel one night there was a dead bird right by the door
- even security said it was sketchy and worse than Toronto.

2026-02-28 • via Nuitee
U
Ugonna • extended_group • ca
10
2026-01-20 • via Nuitee
L
Larry • family_with_children • ca
10
From the time we arrived till we booked out we found the staff very friendly and helpful !!
Pros:

We had the Buffet and it was great !!

Cons:

There wasn;t anything we didn;t like .

2026-01-19 • via Nuitee
M
Michelle • family_with_children • ca
10
2026-01-07 • via Nuitee
O
Ola • family_with_children • ca
5
2026-01-03 • via Nuitee
M
Mohammad Jawad • extended_group • ca
4
Great staff, poor quality.
Pros:

The hotel staff, especially the front desk and restaurant staff are really wonderful, and very kind.

Cons:

Heater had issues, and despite a visit by the maintenance staff, wasn't solved.
Buffet breakfast has very limited options, and very low quality.
The coffee served at the hotel is really poor quality.

2025-12-23 • via Nuitee
K
Kaur • couple • ca
10
2025-12-08 • via Nuitee