Bachleda Luxury Hotel Kraków - MGallery Collection

Hotels
•
Accor
9.6 (132 reviews)
Plac Kossaka 6, Kraków, 31106 , Kraków , PL
48-12-4241100

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Pets allowed

Facilities

Meeting rooms
Boat tours nearby
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Check-in time may be inconvenient for some guests

Categories

Cleanliness
9.49
Reviews highlight clean and well-maintained rooms.
Service
9.96
Staff are described as very courteous, helpful, and attentive.
Location
9.5
Close to the city center and easily accessible.
Room Quality
9.45
Rooms are reported as comfortable with good quality beds.
Amenities
9.48
Facilities are described as excellent and meet high standards.
Value for Money
9.44
Overall experience reflects great value for the price.
Food and Beverage
9.49
Food quality described as good and satisfactory.
Overall Experience
10
The hotel consistently receives high praise from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:53

Property Description

Recreational Amenities:
Indulge in the indoor pool, spa tub, and sauna for a relaxing experience.

Dining Options:
Enjoy international cuisine at Gavi restaurant or opt for room service. Unwind with a drink at the bar/lounge.

Event Spaces and Services:
Host events effortlessly with conference space, meeting rooms, and concierge services. Benefit from airport shuttle and self-parking facilities.

Wrap up your day at Bachleda Luxury Hotel Krakow - MGallery, where luxury meets convenience. Book now for an unforgettable stay in the heart of Kraków.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

9.6
Based on 132 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 10
S
Stephen
10
Pros:

This is a stunning hotel in a great location. The staff were very attentive and couldn’t do enough for you

2025-10-07 • via Nuitee
T
Tamara • family
10
Pros:

Staff/ amenities/ service all top tier

2025-10-04 • via Nuitee
E
Elaheh • partner
10
Pros:

Great location right outside of old town . Very clean and front desk very helpful and professional. Will definitely stay there again

2025-09-30 • via Nuitee
S
Serena • partner
10
Pros:

A beautiful hotel with helpful and friendly staff. There is a pharmacy and mini supermarket close by. The hotel is close to the river and castle. Great breakfasts.

2025-09-30 • via Nuitee
R
Ravi Louis • partner
10
Pros:

The Bachleda is an excellent boutique hotel in the heart of Krakow. All the tourist attractions are easily walkable from the hotel, but we made use of uber most evenings.The staff were extremely helpful and spoke perfect English. Very good breakfast included in the rate, but you could order whatever you wanted at extra cost. Our room was comfortable and spacious with a SuperKing sized bed and well appointed bathroom. The spa included a small pool, powerful showers, and sauna and steam rooms (no swimwear!). The bar is cosy and comfortable, and they do a nice line in house cocktails. We didn't notice any children.

2025-09-30 • via Nuitee
C
Charles • partner
10
Pros:

Out standing very clean well maintained nothing I could find wrong definitely stay here again

2025-09-22 • via Nuitee
R
Richard
10
Excellent hotel
Pros:

Beautiful, wish I'd had time to stay longer. Can't fault anything

2025-09-22 • via Nuitee
S
Suzanne
10
Pros:

Beautiful hotel. And the service was wonderful

2025-09-17 • via Nuitee
C
Cecilia • family
10
Pros:

Great hotel. The only suggestion is that their check in time is too early (2:00pm) so our room wasn't ready when we arrived. A 2:00pm check in doesn't permit the cleaning crew to service the rooms in time after the prior guests check out. We would suggest a later check in time so guests aren't waiting and frustrated. 2:00pm check in is unheard of.

2025-09-15 • via Nuitee
L
Lisa jane • partner
10
Pros:

Beautiful Hotel,

2025-09-09 • via Nuitee
P
Palamuttathu Chacko • partner
10
Pros:

Very good, clean rooms with comfortable beds.
Staff are very courteous and helpful

2025-09-05 • via Nuitee
S
Susan • friends
10
Pros:

Beautiful hotel,attentive staff, good food. One of the best hotels i ve stayed in. Would return!

2025-08-29 • via Nuitee
N
Nicola
8
Pros:

Lovely decor

2025-08-29 • via Nuitee
R
Robert • family
10
Pros:

Lovely hotel close to the centre. Excellent staff

2025-08-26 • via Nuitee
V
Victor • partner
10
Pros:

-

2025-08-26 • via Nuitee
M
Mica • partner
10
Pros:

Great hotel and staff very attentive and pleasant. Would definitely recommend and stay here again.

2025-08-24 • via Nuitee
G
Gemma • family
10
Pros:

This hotel has definitely lived up to its 5* rating. The beds are very comfortable probably the best sleep I’ve had in a long time. The staff were so friendly & incredibly helpful. I had a problem with my booking to the concentration camp & the receptionist kindly offered to call them for me. Reception staff also contacted the transfer company to confirm my booking as I was having issues with my mobile. Small gestures but made a big difference to my stay. If I return to Krakow I would definitely stay here. The hotel is beautiful very clean & only a short walk to the main square.

2025-08-18 • via Nuitee
J
John • partner
10
Pros:

Faultless all round. Wonderful stay from the comfortable rooms to the delicious food.

Kind, welcoming and friendly staff. Andrew was particularly helpful with the number four.

Would love to stay here again

2025-08-17 • via Nuitee
L
Lydia
10
Pros:

Great.

2025-07-29 • via Nuitee
S
Sarah Jane
10
Pros:

Excellent hotel and facilities
Very clean and friendly staff

2025-07-19 • via Nuitee