Courtyard by Marriott across Universal Orlando

Hotels
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Courtyard by Marriott
7.4 (1576 reviews)
5916 Caravan Ct. , Orlando , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Construction issues
Limited amenities

Categories

Cleanliness
6.56
Some reviews mentioned construction and cleanliness issues, affecting overall score.
Service
8.53
Multiple mentions of friendly and helpful staff, particularly Olivia and Bernard.
Location
8.57
Great feedback on the location, being close to parks and restaurants.
Room Quality
7.02
Generally positive mentions, but concerns noted about some rooms not being available and construction.
Amenities
7.05
Some positive remarks but noted lack of amenities like breakfast and a microwave.
Value for Money
7.01
Mixed sentiments due to construction and additional parking fees.
Food and Beverage
7.06
Limited comments, but location to nearby dining is a positive.
Overall Experience
7.43
Overall sentiment was mostly positive despite some issues, particularly with construction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Conveniently Located Across from Universal Studios

Spacious Rooms and Family-Friendly Amenities
Indulge in spacious rooms with free high-speed internet and enjoy family-friendly amenities like an outdoor pool, children's pool, gift shop, and game room.

On-Site Facilities and Nearby Attractions
Take advantage of the on-site fitness centre, restaurant, and discount ticket sales while exploring nearby attractions such as SeaWorld, Universal's Volcano Bay Water Theme Park, Islands of Adventure, Walt Disney World, and outlet shopping centres.

Book your stay at the Holiday Inn & Suites Orlando Universal for an unforgettable experience in the heart of Orlando.

Important information:

If booking a meal plan rate, please note that Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$50 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1576 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.43
D
Ding Feng • solo_traveller • us
6
住宿可以，無早餐，進住時付出的定金拿不到全部回來！
Pros:

地點，清潔不錯

Cons:

我們訂了三間房，四個人，付了$300作為deposit，但最後被無緣無故扣掉$67元。

2026-04-25 • via Nuitee
M
Madison • solo_traveller • us
10
very enjoyable.
Pros:

everything went very well. front desk very friendly. room very nice and clean.

Cons:

all was well,

2026-04-20 • via Nuitee
Z
Zoran • solo_traveller • de
9
2026-04-14 • via Nuitee
J
Jane • family_with_children • us
10
2026-03-30 • via Nuitee
L
Luis • couple • us
10
Pros:

Everything is good

2026-03-29 • via Nuitee
L
Langaman • couple • us
8
2026-03-29 • via Nuitee
R
Rustiani • couple • us
8
2026-03-27 • via Nuitee
C
Clayton • couple • ca
6
Cons:

Really expensive and you didn't even get a breakfast. The breakfast was super expensive. We were also put into a room with a known leak so we were woken up at 12 am soaking up water - security and front desk didn't even care - they just switched our room 45 mins later after reporting it all and me having to use towels to soak up the water myself.

2026-03-26 • via Nuitee
C
Cristopher • couple • us
10
2026-03-16 • via Nuitee
M
Marie Carline • solo_traveller • us
7
My stay had both positive and negative moments. The hotel is very nice and very busy, and the location is convenient. Th
Pros:

The room was very clean , and the barman was very friendly

Cons:

They didn’t put any water in the room. I asked an employee to bring me some water. She said she would, but she never came back. The water was to take my medicine. There should always be water in a hotel room. We never know what can happen in the middle of the night.

2026-03-02 • via Nuitee
A
Alexandra • extended_group • fr
7
2026-02-23 • via Nuitee
C
Chanthamas • solo_traveller • us
10
2026-01-26 • via Nuitee
C
Colleen • family_with_children • us
6
Pros:

Comfortable bed

Cons:

Have Complimentary breakfast and stop charging to park.

2026-01-20 • via Nuitee
J
Juliana Maria • couple • co
7
Buen precio calidad
Pros:

Ubicación y limpieza adecuada. Sin embargo, sólo había un Fridays para comer, no prestaban ningún servicio de alimentación

Cons:

Comodidades del hotel

2026-01-20 • via Nuitee
J
JAVIER • couple • mx
5
Mucho por mejorar
Pros:

La cercanía a los parques y outlet

Cons:

La limpieza de las instalaciones xq lo estaban arreglando. No servía el refrigerador. El desayuno fue fuera de las instalaciones

2026-01-20 • via Nuitee
J
John Jairo • couple • co
10
IDEAL PARA EL DESCANSO
Pros:

la ubicacion cercana al parque Universal, la habitacion tan amplia el confort de las camas, el servicio de desayuno y la atencion del personal tanto del hotel como los del restaurante; TODO SUPER; EXCELENTE, espero poder volver

2026-01-19 • via Nuitee
S
Sean • couple • us
7
Best bargain I've gotten in a long while.
Pros:

Friendly staff. Great pool. Location.

Cons:

Construction. Haven't gotten deposit back.

2026-01-19 • via Nuitee
J
Jacqueline • family_with_children • us
5
We had a great time at universal studios and enjoyed our trip overall. Having things in working order would’ve made the
Pros:

It could’ve been a terrific experience had it not been under a pretty much full tilt remodel. Nothing was available except the pool. We should’ve been informed of this prior to booking. I feel that they should be upfront with this. We had no vending, no ice only one elevator. The staff was friendly and helpful. So- that being said unfortunately the staff was the best part of our stay. Francisco and Max saved the day multiple times. They are the reason we stayed the second night.

Cons:

Our first room had ants, running water that wouldn’t stop and a non working refrigerator. Had maintenance up there on three occasions. Finally was moved to another room on the second day that was much better.

2026-01-19 • via Nuitee
M
Monica • couple • bo
1
2026-01-19 • via Nuitee
E
elizabeth • extended_group • us
3
We will not stay again.
Pros:

It was close to Universal.

Cons:

It would have been nice to know that the hotel is under construction. Dust and dirt everywhere. Bathrooms are extremely small with zero counter space. No nooks to hang towels of bathroom items.

2026-01-19 • via Nuitee