Hilton Salt Lake City Center

Hotels
•
Hilton Hotels & Resorts
8.3 (489 reviews)
255 South West Temple , Salt Lake City , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
7.63
There were some cleanliness issues reported.
Service
9.1
Staff were mentioned as friendly and helpful.
Location
9.14
Many reviews highlighted the hotel's central location.
Room Quality
8.09
Rooms were described as fine but had issues with pillows and noise.
Amenities
8.12
Good amenities but some shortcomings like limited breakfast options.
Value for Money
8.08
High parking fees and some rooms not living up to expectations affected value perception.
Food and Beverage
7.63
Breakfast was limited, affecting overall dining experience.
Overall Experience
8.6
Overall a good stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Amenities
Indulge in our indoor pool, hot tub, and a steakhouse, all conveniently located in the heart of Salt Lake City. Unwind in style and comfort during your stay.

Modern Comforts
Enjoy the convenience of a flat-screen TV, coffee maker, and private bathroom in every room. Upgrade to a room with a cozy seating area for extra relaxation.

Convenience at Your Fingertips
From a business center to a fitness center, we have all your needs covered. Plus, with ski equipment storage and car hire services, your stay will be stress-free and enjoyable.

Ready to experience luxury and convenience in Salt Lake City? Book your stay at Hilton Salt Lake Center now and make unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 489 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
T
Travel04692606674 • Business
10
Excellent stay
Pros:

I had an excellent stay and Natalie in the Restaurant was an excellent host

2026-04-18 • via Tripadvisor
A
Angi • couple • us
8
2026-04-16 • via Nuitee
R
Rytis • family_with_children • lt
9
Pros:

Spacious room, comfortable beds, central location, fabulous breakfast.

2026-04-16 • via Nuitee
G
genysus • Business • Grand Rapids, Kent County, Michigan
2
Increased price from booking and paper thin walls
Pros:

I made the reservation at the Hilton Honors rate of $159. They changed the rate, made it non cancelable, increased the cost to $280. Absolutely a scam hotel.

On check in after arriving from a long flight, I put my things in the closet in the drawers. Then apparently someone with a loud cough or typhoid, checked into the room next door. I could hear them coughing so loudly. It was like they were in the bed with me. I could hear them use the toilet and get sick. I called and asked for a different room because these walls are paper thin. They moved me in the evening after I packed everything up again. I thanked them, however, when I pulled back the sheets to go to bed, there was hair in the bed. Gross super gross. Then on checkout, they changed my rate from $159 for the Hilton Honors rate, of which I am a Hilton Honors member and a Hilton property owner however however they magically changed it to $284!! Absolute scam. I spoke with the desk manager, and they could care less. I stay in Hyatt Hotels and Marriott hotels 200 nights a year and remember well why I avoid Hilton Hotels like the plague. This is an example of a hotel that scams people at every opportunity.

2026-04-09 • via Tripadvisor
• solo_traveller • us
10
2026-04-06 • via Nuitee
J
JOAN • solo_traveller • gb
6
It’s a shame the cleanliness was sub standard not what I expected from Hilton hotels .
Pros:

Size of room good storage facilities
Clean bed and good white bed linens and nice towels

Cons:

Not clean
Black pubic hair next to tap in bath
Small black hairs on toilet top and base of toilet not be cleaned
Floor not cleaned in bathroom as small particles found in various areas of it
No facilities for in house dining , only delivery service

2026-04-06 • via Nuitee
K
Karen • couple • us
10
I had an amazing visit Will definitely go back
Pros:

They handled all my request very fast. The employees all seem to go above and beyond. All employees seemed willing to make me feel welcomed and happy.

2026-04-04 • via Nuitee
M
Mohamed • solo_traveller • us
10
2026-04-02 • via Nuitee
F
Fatih • solo_traveller • tr
9
2026-03-28 • via Nuitee
M
MacCana • solo_traveller • us
5
Pros:

Staff (particularly Xavier) were friendly and helpful

Cons:

It's an old hotel. Dark, low ceilings. No smell, but it feels like they used to have smoking rooms. Lobby is weirdly laid out. It feels like they might close it sometime and renovate.

2026-03-24 • via Nuitee
T
Tracie • couple • us
10
2026-03-23 • via Nuitee
T
Tracie • couple • us
10
2026-03-23 • via Nuitee
V
victor • couple • us
9
2026-03-20 • via Nuitee
J
jamrooney1 • Business
10
Excellent Hotel for Business and Pleasure
Pros:

Excellent site for both business and pleasure. The staff is excellent. Best hotel in Salt Lake City.

2026-03-17 • via Tripadvisor
J
Julianne • extended_group • us
9
was ok
Pros:

close to elevator

Cons:

magnifying mirror in room

2026-03-12 • via Nuitee
G
Giles • extended_group • us
4
Pros:

I didn't care much about anything in my experience

Cons:

Water took 3 hours to arrive everything was 100$ plus room looks like a super 8 tub was small pool was cold parking expensive not the room I booked not a great experience

2026-03-11 • via Nuitee
K
Karen • couple • us
8
Hilton for the stay
Pros:

Loved the location. Excellent and friendly staff.

Cons:

Maybe some extra staff for breakfast when the hotel is booked. It was a little difficult getting a table and service at breakfast. But, not a big deal

2026-03-10 • via Nuitee
L
Leo • solo_traveller • us
8
Pros:

Close to everything downtown,clean and comfortable. Staff was nice .

Cons:

My shower curtain rod was bent and loose on the wall ,so when you shut the curtain it all slowly drifted toward the middle. Even after telling staff about it they did nothing about it. They charge you $37.00 a night to self park which i always find ridiculous to pay to park at any hotel since you already pay to stay there.

2026-03-04 • via Nuitee
M
Markus • solo_traveller • be
5
2026-03-03 • via Nuitee
J
Janie • family_with_children • us
9
2026-03-02 • via Nuitee