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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Hot tub/Jacuzzi
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Massage services
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Kids' outdoor play equipment
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Public Bath
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Outdoor Pool and Natural Spa
Hotel Nututun Palenque offers guests an outdoor pool to enjoy a refreshing swim and a natural spa formed by the river for ultimate relaxation.
Architectural Details and Decor
Experience the charm of natural wood and local river stone architectural details at Hotel Nututun Palenque. The brightly decorated rooms with garden views provide a cozy and inviting atmosphere for guests.
Local Experiences and Amenities
Immerse yourself in the local culture with international and Mexican cuisine served at the spacious restaurant. Don't forget to explore the on-site shop offering typical local products and enjoy the camping zone, kayaks, and hammocks for a memorable stay.
Book your stay at Hotel Nututun Palenque now for an unforgettable experience in the heart of the rainforest.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
In the event of an extra person, this will be paid at the property.
Minors up to 12 years old are considered children. Those older than 12 are considered an adult and will have to pay at the property if not notified in advance.
Children include breakfast only when the property has been notified in advance.
Please note that rates, do not include taxes.
Please note that bed configuration is subject to availability.
Please note that an extra bank fee of 5% of the cancellation rate will be charged to the credit card in case of cancellation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for MXN 150 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Excelente servicio, esa alberca genial de fisioterapia, gran ambiente, comida excelente, bar con buen servicio
Las instalaciones en general son limpias, cómodas, excelente atención. Las albercas con agua templada limpia. Me encanto
Bonito hotel, los cuartos limpios y al menos nosotros que requeriamos acceso para una persona en silla de ruedas, lo tuvo para su comodidad. Lo bueno check in media hora antes lo malo tuvimos que pedir 3 veces las toallas para una de las habitaciones. Recomendado para la familia.
Lekker zwembad om in af te koelen.
Beetje verouderde kamers, rook muf en omdat het in de jungle lag zag je ook verschillende spinnen/beestjes.
La comida
El servicio y las habitaciones ya que según no había terminado de limpiar y al final dieron otra que como q encontraron desocupada que no se fijaron q tuviera todo lo q debería tener
El hotel está muy padre, cuenta con todos los servicios, camas cómodas, el lago es un plus muy muy agradable, una rica alberca, servicio del personal excelente. El único pero sería un olor que a veces salía del baño muy desagradable. El desayuno buffet muy rico. Excelente opción, la volveríamos elegir.
Es un hotel bonito y el personal muy amable.
Es un poco difícil conseguir taxi
Un lugar muy bonito, tranquilo y rodeado de naturaleza
Excelente hotel aunque está un poco retirado de la zona vale la pena
Todo muy bien
Es un lugar muy tranquilo, el que tenga acceso al río es un plus, disfrutamos mucho estar ahí.
Lo único malo fue que reservar en expedia era un precio y ya en el hotel cobran más.
Muy recomendable
Buena atencion y cordialidad, muy bonito el hotel
Propiedad grande y buena atencion
Personal muy amable y todo muy tranquilo y seguro.
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