Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good breakfast
Cons:
Cold pool
Cleanliness issues
Heating problems

Categories

Cleanliness
7.75
Several reviews indicated cleanliness issues, particularly with bathroom cleanliness and pool hygiene.
Service
9.25
Multiple reviews praised the staff's friendliness and communication.
Location
9.25
Guests appreciated the beautiful views and proximity to the city center.
Room Quality
8.25
Comfortable beds and spacious rooms were mentioned, though some complained about heating issues.
Amenities
7.25
Mixed feedback about the spa amenities and pool temperature.
Value for Money
8.75
Generally perceived as good value, despite some complaints about certain amenities.
Food and Beverage
8.75
Breakfast received positive remarks, but there were complaints about specific food items, like coffee quality.
Overall Experience
8.75
Guests liked the overall experience despite some issues, reflecting an overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:39

Property Description

Luxurious Accommodation

Hotel Eden, just steps away from the iconic Stari Most Bridge, offers a luxurious stay with modern amenities. Each room features a flat-screen TV, air-conditioning, and a minibar. Enjoy stunning city views from every unit.

Culinary Delights

Indulge in a culinary journey at the on-site restaurant, serving traditional Herzegovinian dishes made with locally sourced ingredients. Explore international flavors and a wide selection of wines in a cozy setting.

Relaxation and Convenience

Take advantage of the complimentary spa facilities including a swimming pool, sauna, and Turkish bath. Stay active at the hotel's gym or unwind with a rejuvenating massage. Plus, benefit from the business center and conference hall for all your work needs.

Experience the perfect blend of luxury and comfort at Hotel Eden. Book now for an unforgettable stay in Mostar!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2276 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
A
AJ • couple • gb
5
Okay not great
Pros:

Staff are friendly, helpful and accommodating. Room upgrade was much appreciated. The massuse called Medina was lovely and helpful. Was really convenient to have hair salon at the spa and enjoyed the wash and blowdry.

Cons:

The location was on steep incline and i wish i saw reviews that stated this. It is a tiring walk from the stari bridge even though its minutes away, it’s a workout every time you come back up. Shame there were no toiletries in the bathroom - for a spa hotel which is pretty high up from local stores I would expect them to have this especially in an apartment room. The breakfast and lunch menu leaves more to be desired and a majority of it is cold food. If it runs out or they just don’t have it at the time and you ask for it, it’s tough luck. Bed is stiff, didn’t sleep well unfortunately. No iron in the hotel at all, they charge to take your items to be ironed as part of laundry service, this should have been specified in the room details. I believe they don’t have a conventional iron its more of a steam machine as they couldn’t get the creases out my clothes and had to send back few times, it also meant they didn’t want to take risks with ironing thin items due to risk of damage - the clothes i had were super creased and needed to be ironed so this was really disappointing as i was still charged. If they simply bought one iron and kept it centrally they could simply hand out to those who need it. Its the small things that make a big difference given the standard of this hotel.

2026-05-16 • via Nuitee
D
Dieter • family_with_children • de
10
Rund um hervoragend
Pros:

Direkter Blick auf Old Town Mostar

Cons:

Nichts

2026-05-16 • via Nuitee
Šemsudin • couple • ba
10
2026-05-15 • via Nuitee
E
Eniz • solo_traveller • ba
10
Perfect hotel!
Cons:

I have nothing negative to say about this hotel. Everything is for every recommendation.

2026-05-14 • via Nuitee
P
Paul • solo_traveller • gb
7
Pros:

Large beds

Cons:

Location... Atop steep hill

2026-05-14 • via Nuitee
K
Kerstin • solo_traveller • de
9
Pros:

Top Frühstück...sehr gutes Zimmer

Cons:

Nichts zu meckern

2026-05-11 • via Nuitee
J
Jens • solo_traveller • ch
10
2026-05-11 • via Nuitee
C
Celestino • couple • es
9
Ubicación y limpieza genial
Pros:

Hotel Eden en Mostar muy recomendable.
Ubicación perfecta, a solo 5 minutos andando del barrio histórico de Mostar.

Habitaciones muy limpias, desayuno abundante y de buena calidad. El personal fue muy amable y atento durante toda la estancia.

Si vas en coche, ten en cuenta que para llegar tendrás que subir por algunas calles bastante curiosas y estrechas, algo típico de la zona.

En general, una experiencia muy buena y repetiríamos sin duda.

2026-05-10 • via Nuitee
D
Dario • solo_traveller • hr
10
2026-05-08 • via Nuitee
E
Erich • solo_traveller • at
8
2026-05-08 • via Nuitee
N
Nahid • extended_group • gb
7
2026-05-06 • via Nuitee
C
Cynara • solo_traveller • br
9
Pros:

Localização central, apesar de estar localizado numa subida íngreme, o café da manhã bem bom tb é gentileza dos funcionários.

Cons:

Um pouco difícil o acesso.

2026-05-05 • via Nuitee
S
Sead • solo_traveller • de
10
2026-05-05 • via Nuitee
D
Dragana • couple • hr
4
Očekivali smo vise ,jer hotel izgleda predivno,ali izgleda da je umrla volja za radom i napredovanjem.
Pros:

Lokacija i ljepota hotela

Cons:

Prostor wellnessa nije imao mir i opuštajuću zonu,nego dernjavu djece,skakanje i narušavanje onoga sto je placeno. Također nema kutak za osvježenje vodom nakon izlaska iz saune i tuševi ne rade kako treba.

2026-05-04 • via Nuitee
S
Slaven • solo_traveller • hr
10
2026-05-03 • via Nuitee
H
Hana • couple • no
4
Not worth the money
Pros:

Location

Cons:

It was not clean inside the room, and it was dirt different places such as the floor, bathroom, sink, table. The breakfast was surprisingly bad, as the food prepared was not breakfast alike, and the choice was not variable at all.

2026-05-03 • via Nuitee
A
Amir • solo_traveller • at
10
2026-05-03 • via Nuitee
P
pinaffo • couple • br
8
Pros:

Spacious and clean rooms. Modern facilities. Large parking area and easy access from the road.

Cons:

The room's soundproofing could be improved. There's a lot of noise caused by the wind, too. The walk to the historic center is pleasant, but the return trip is uphill: you need to be aware of that.

2026-05-02 • via Nuitee
N
Nedzad • solo_traveller • ba
10
2026-05-01 • via Nuitee
S
SLAVKO • solo_traveller • si
8
2026-05-01 • via Nuitee