Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good breakfast
Cons:
Cold pool
Cleanliness issues
Heating problems

Categories

Cleanliness
7.75
Several reviews indicated cleanliness issues, particularly with bathroom cleanliness and pool hygiene.
Service
9.25
Multiple reviews praised the staff's friendliness and communication.
Location
9.25
Guests appreciated the beautiful views and proximity to the city center.
Room Quality
8.25
Comfortable beds and spacious rooms were mentioned, though some complained about heating issues.
Amenities
7.25
Mixed feedback about the spa amenities and pool temperature.
Value for Money
8.75
Generally perceived as good value, despite some complaints about certain amenities.
Food and Beverage
8.75
Breakfast received positive remarks, but there were complaints about specific food items, like coffee quality.
Overall Experience
8.75
Guests liked the overall experience despite some issues, reflecting an overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:39

Property Description

Luxurious Accommodation

Hotel Eden, just steps away from the iconic Stari Most Bridge, offers a luxurious stay with modern amenities. Each room features a flat-screen TV, air-conditioning, and a minibar. Enjoy stunning city views from every unit.

Culinary Delights

Indulge in a culinary journey at the on-site restaurant, serving traditional Herzegovinian dishes made with locally sourced ingredients. Explore international flavors and a wide selection of wines in a cozy setting.

Relaxation and Convenience

Take advantage of the complimentary spa facilities including a swimming pool, sauna, and Turkish bath. Stay active at the hotel's gym or unwind with a rejuvenating massage. Plus, benefit from the business center and conference hall for all your work needs.

Experience the perfect blend of luxury and comfort at Hotel Eden. Book now for an unforgettable stay in Mostar!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Swimming pool: Closed from Sat, Jan 10, 2026 until Sat, Mar 7, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2160 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
P
Petra • couple • se
8
Pros:

Rummet var fint

Cons:

Frukosten
Ej buffé

2026-02-10 • via Nuitee
D
Dijana • couple • at
1
Man wird beschissen!
Pros:

Leider nichts

Cons:

Achtung, Achtung, Achtung!

Ich habe über Booking.com ein Zimmer gebucht und der gesamte Betrag wurde im Voraus von meiner Kreditkarte abgebucht.
Bei meiner Ankunft im Hotel musste ich das Zimmer erneut bezahlen.

An der Rezeption wurde mir versichert, dass Booking den Betrag nicht abbuchen würde. Dadurch habe ich letztendlich doppelt bezahlt.

Als ich das Hotel später nochmals kontaktierte, erklärte mir ein Mitarbeiter, dass das Hotel kein Geld von Booking erhält, da Booking den Betrag angeblich einbehält und das Hotel deshalb erneut kassieren müsse.

Das entspricht jedoch nicht der Wahrheit.
Für mich ist das eine große Irreführung und absolut nicht akzeptabel.

2026-02-10 • via Nuitee
U
Ufuk • solo_traveller • tr
7
Pros:

Harika konum

Cons:

Temizlik ve kahvaltı

2026-01-31 • via Nuitee
H
Hodzic • couple • it
3
Pros:

Stanza in ordine e pulita

Cons:

Il guardiano dello staff molto arrogante. Mi ha fatto spostare la macchina in un altro parcheggio.
Il giorno dopo mi sono trovato con la portiera ammaccata da un altra macchina.
L'acqua della piscina era fredda e quando abbiamo chiesto se era possibile alzare la temperatura ci è stato risposto che era perfetta così.
Ci siamo sentiti osservati per tutto il tempo da questo guardiano

2026-01-31 • via Nuitee
A
Amar • couple • ba
10
Great place
Pros:

It is a fancy place and they have good souna and indoor pool. The breakfast was also amazing

Cons:

The location is a bit hard to reach and the parking is really steep.

2026-01-31 • via Nuitee
E
Eugenio • couple • it
9
Pros:

Very comfortable room, excellent services and professional staff.

2026-01-28 • via Nuitee
E
Ertug • extended_group • tr
8
Pros:

Yeni, konforlu, temiz. Personel harika ilgili ve guleryuzlu.

Cons:

Bir kis tatili icin tercih ettik. Havuzun sicak olacagini umuyorduk. Fakat soguk oldugu icin kullanamadik. Masaj, spa, restaurant harikaydi.

2026-01-27 • via Nuitee
B
Babic • solo_traveller • ba
10
2026-01-27 • via Nuitee
P
Petra • solo_traveller • hr
10
Pros:

Doručak 👌

2026-01-26 • via Nuitee
P
Pojata • solo_traveller • ba
10
2026-01-25 • via Nuitee
P
Pozar • couple • hr
10
2026-01-24 • via Nuitee
N
Natasa • couple • us
8
2026-01-23 • via Nuitee
M
Magdalena • family_with_children • si
9
2026-01-20 • via Nuitee
D
Damjana • couple • ba
4
Pros:

Most of the staff is kind and accommodating (especially the restaurant and the reception staff).

Cons:

We booked a stay in this hotel because of the spa and pool, but when we got to the spa, we were told that they have no more towels. When I asked how is that possible, this man said that they have to pick some up from the second floor. He gave us one key for the locker in ladies’ changing room, and said that we can both use the same one. No slippers no bathrobes. We left. When we first stepped into the room we found a needle with some hair on the floor.

2026-01-20 • via Nuitee
ŽIGA • extended_group • si
9
2026-01-20 • via Nuitee
V
Viktor • solo_traveller • si
10
Odlično
Pros:

Odličen zajtrk, velik izbor.

2026-01-20 • via Nuitee
R
Resmira • couple • at
8
2026-01-19 • via Nuitee
Z
Zsuzsanna • couple • hu
7
2026-01-19 • via Nuitee
T
Tanja • couple • me
10
Osim toaleta koji je imao neprijatan miris, sve drugo je bilo sjajno,
Cons:

Toalet je imao neprijatan miris na kanalizaciju koji se sirio i na dnevnu sobu.

2026-01-19 • via Nuitee
D
Dževad • couple • ba
7
Ugodan.
2026-01-19 • via Nuitee