Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good breakfast
Cons:
Cold pool
Cleanliness issues
Heating problems

Categories

Cleanliness
7.75
Several reviews indicated cleanliness issues, particularly with bathroom cleanliness and pool hygiene.
Service
9.25
Multiple reviews praised the staff's friendliness and communication.
Location
9.25
Guests appreciated the beautiful views and proximity to the city center.
Room Quality
8.25
Comfortable beds and spacious rooms were mentioned, though some complained about heating issues.
Amenities
7.25
Mixed feedback about the spa amenities and pool temperature.
Value for Money
8.75
Generally perceived as good value, despite some complaints about certain amenities.
Food and Beverage
8.75
Breakfast received positive remarks, but there were complaints about specific food items, like coffee quality.
Overall Experience
8.75
Guests liked the overall experience despite some issues, reflecting an overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:39

Property Description

Luxurious Accommodation

Hotel Eden, just steps away from the iconic Stari Most Bridge, offers a luxurious stay with modern amenities. Each room features a flat-screen TV, air-conditioning, and a minibar. Enjoy stunning city views from every unit.

Culinary Delights

Indulge in a culinary journey at the on-site restaurant, serving traditional Herzegovinian dishes made with locally sourced ingredients. Explore international flavors and a wide selection of wines in a cozy setting.

Relaxation and Convenience

Take advantage of the complimentary spa facilities including a swimming pool, sauna, and Turkish bath. Stay active at the hotel's gym or unwind with a rejuvenating massage. Plus, benefit from the business center and conference hall for all your work needs.

Experience the perfect blend of luxury and comfort at Hotel Eden. Book now for an unforgettable stay in Mostar!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2387 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
Y
YAAQOV • couple • il
7
2026-07-18 • via Nuitee
A
Aqeel • family_with_children • om
4
Disappointed
Pros:

It was clean

Cons:

It required number of reminders for staff to respond to requests.

2026-07-18 • via Nuitee
J
JING • solo_traveller • cn
1
多少钱都不值得住的酒店
Pros:

无

Cons:

浴室完全是堵的。床上有一大块血迹。如果你需要盖被子，要自己套被套。房间里有一只特别大的苍蝇一直在屋里飞。马桶圈和里面都是黄的。打开小冰箱，里面满是积水和黄色的污水汤。从老城回到酒店的路都是上坡。停车场也是在斜坡上，越靠近酒店大门坡度越高。开车技术不好的人是停不了的。
酒店里还有非常恶劣的前台员工。她说房间的问题不是她的问题，她只管收钱。

2026-07-18 • via Nuitee
A
Anna-Maria • solo_traveller • at
9
Pros:

Sehr schönes Hotel, man ist in nur wenigen Gehminuten beim Markt und bei der berühmten Brücke. Pool und Aussicht top. Zimmer sehr geräumig, sauber und bequem!

2026-07-18 • via Nuitee
S
Shahabudeen • couple • fr
5
2026-07-18 • via Nuitee
S
Saša • couple • si
9
2026-07-18 • via Nuitee
D
Drasko • solo_traveller • me
10
2026-07-18 • via Nuitee
M
Marieke • couple • ch
7
Ideales Hotel um Mostar zu Fuß zu erkunden
Pros:

Sehr gute Lage. Tolle Aussicht. Freundlicher Empfang.

Cons:

Etwas veraltete Zimmer aber sauber

2026-07-17 • via Nuitee
O
Ole-Martin • couple • no
5
2026-07-17 • via Nuitee
O
Ocsó74 • solo_traveller • hu
8
2026-07-16 • via Nuitee
I
Ilona • family_with_children • cz
8
2026-07-16 • via Nuitee
J
Jan Gerrit • family_with_children • be
7
Great, would recommend.
Pros:

Great location, spacious hotel room, proper breakfast.

Cons:

Interior is a bit “plastic”. Modern, no charm. Parking was quite full, parking uphill a bit of a challenge.

2026-07-16 • via Nuitee
H
Horváth János • solo_traveller • hu
9
Pros:

Konkrétan az egész. A szoba tiszta nem dohányos. Wellness bár nem nagy de elég. Reggeli jó volt. Személyzet segítőkész.

2026-07-14 • via Nuitee
P
Peter • family_with_children • ch
5
Es wurde alles gesagt
Cons:

Lampe & Safe nicht funktioniert
Kein W-Lan auf Zimmerbalkon
Kühlschrank kaum kalt
Vorhänge welche abgerissen sind
Das Frühstück war nicht speziell- nicht schlecht jedoch nicht 4 Stern würdig. Alle Getränke zu süss. Kaffe Ok. Brotauswahl sehr schlecht. Butter zu warm.
Information bei Ankunft wo was ist ( Infrastrukturelle Info vom Hotel) hat gefehlt.
Angestellter welcher an der Rezeption am Essen ist wenn man etwas Fragen möchte.
Gäste WC unsauber

2026-07-14 • via Nuitee
T
Tom • solo_traveller • cz
10
Pros:

Pokoj. Bazén. Snídaně.

2026-07-14 • via Nuitee
M
Maya • solo_traveller • us
10
Pros:

Very nice hotel, less than 10 min walk from the old bridge, restaurant and all. Very nice swimming pool area with sauna and jacuzzi. Plus free parking. Rooms were very clean, modern and air conditioned working properly.
Next time I’m visiting Mostar will definitely stay there again.

2026-07-13 • via Nuitee
N
Nurhan • extended_group • nl
6
2026-07-11 • via Nuitee
D
Dirk • extended_group • de
8
Pros:

Alles schön sehr gutes Frühstück

Cons:

Leider gingen im SPA Bereich einige duschen nicht und im Pool keine Düsen

2026-07-10 • via Nuitee
A
Arash • extended_group • ae
10
2026-07-10 • via Nuitee
O
Ostojic • solo_traveller • me
5
2026-07-10 • via Nuitee