Boston Omni Parker House Hotel

Hotels
•
Omni Hotels
8.1 (3240 reviews)
60 School Street , Boston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Interesting historical attributes
Cons:
Cleanliness issues with served food
Reduced room quality post-renovation
Hidden resort fees

Categories

Cleanliness
7.5
There were concerns about clean dining items like sprite and ice being served dirty.
Service
8.8
Staff were described as friendly, helpful, and exceptional by various guests.
Location
9
Multiple reviews praised the fantastic location, allowing easy access to attractions.
Room Quality
7
Recent renovations downgraded room quality according to some guests, diminishing their previous experience.
Amenities
8.5
Amenities were generally described as good, although one review mentioned hidden fees.
Value for Money
7.8
The perception of value was affected by hidden fees encountered at check-in.
Food and Beverage
8
Food quality was generally good but received mixed reviews regarding cleanliness.
Overall Experience
8.2
Overall positive sentiment with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:24

Property Description

Luxury Historic Hotel
Located on the Freedom Trail near Boston Common, the Boston Omni Parker House Hotel offers a blend of luxury and history.

Gastronomic Delights
Indulge in local specialties at Parker’s Restaurant, from the famous Boston cream pie to the Parker House Roll. Sip on specialty cocktails at The Last Hurrah while enjoying a selection of fine whiskey.

Family-Friendly Amenities
The hotel caters to families with a 24-hour fitness center, local jogging trail maps, and a backpack of games for children.

To experience a luxurious stay steeped in history, book your room at the Boston Omni Parker House Hotel now.

Important information:

The Destination Charge Includes:
-Complimentary Premier Wi-Fi
-Bottled Water upon request at the Front Desk
-Domestic Long Distance and Local Calls
-Digital Wall Street Journal
-One complimentary rollaway per stay
-Refrigerator and/or Microwave upon request
-Package Handling and Storage
-Use of the Mezzanine Computer Terminals
-“History of the Parker House”, digital versionGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.1
Based on 3240 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 8.2
H
Heather • family_with_children • us
10
2026-02-14 • via Nuitee
E
Elizabeth • couple • us
7
Fine.
Pros:

Location and it was beautiful

Cons:

The elevators were very frustrating. My husband and I waited 15 minutes each time and opted for the stairs the majority of the time. We were in the 6th floor.

2026-01-28 • via Nuitee
J
Jenn • extended_group • us
10
Pros:

The entire place was beautiful! Clean 100%. Super comfortable and the person that checked us in gave us a free upgrade!

Cons:

The price of $23 for room service Mac n cheese meal.

2026-01-26 • via Nuitee
G
Ganesh • solo_traveller • in
9
2026-01-23 • via Nuitee
L
Laura • family_with_children • gb
9
2026-01-20 • via Nuitee
C
Christopher • couple • us
10
2026-01-20 • via Nuitee
S
Shelby • family_with_children • us
10
our stay at the Omni Parker House was timeless, comfortable and awesome location
Pros:

Location, nostalgia, staff extremely accommodating,
Everyone was kind

Cons:

Pillows are terrible

2026-01-20 • via Nuitee
M
Maria Angela • couple • br
10
2026-01-19 • via Nuitee
K
KERRY • couple • us
9
Nice trip
Pros:

Close to everything, clean, staff was great

Cons:

The bathrooms were tiny and difficult to maneuver

2026-01-19 • via Nuitee
A
Amy • family_with_children • us
9
2026-01-19 • via Nuitee
M
Mark • family_with_children • us
9
Old world charm; perfect location and safe. Walking distance to everything cool
Pros:

Excellent restaurant and pub. Staff were absolutely the best.

Cons:

WiFi didn’t work for either of us even after reporting

2026-01-19 • via Nuitee
C
Cristine • extended_group • us
10
2026-01-19 • via Nuitee
K
Karen • extended_group • us
9
Cons:

When showering water leaked onto the floor

2026-01-19 • via Nuitee
S
Shaylyn • extended_group • us
9
2026-01-19 • via Nuitee
A
Alyssa • couple • us
9
Great experience!
Pros:

The location was perfect and the history of the hotel made the stay! Everyone was friendly and helpful! The hotel was beautiful and close to many restaurants and things to do. Walking is the best way to see things nearby! We really loved the Bell In Hand Tavern, great food and atmosphere and historical! A short 7 minute walk from the hotel! The Last Hurrah bar in the hotel was lovely, enjoyed a couple delicious martinis and enjoyed the best Boston Crème Pie I’ve had!

Cons:

For our room the bed was really cramped and I could barely walk to the other side of the bed. Had to haul my suitcase over the bed to the other side to make room. Not a huge deal but would say that was the only inconvenience!

2026-01-19 • via Nuitee
K
Karen • family_with_children • us
10
It was a wonderful interlude between ship and home.
Pros:

Your receptionist, Mali, was a delight. She made us feel so welcome - as did all your staff. We had just disembarked a cruise ship, so we were very early for our reservation. Not a problem for the staff at all. Kudos!

2026-01-19 • via Nuitee
G
Gerald • couple • us
4
Overpriced broom closet pretending to be a luxury hotel
Pros:

The location was great, right in the middle of the city. It is also a historic hotel, which is always a plus. The staff was also very friendly. The room was also clean, if small. That's really all the good things I have to say about it.

Cons:

The room was very small; we had just come in on a cruise, and our cruise ship cabin was larger than this room. The worst part was that there was only a single window in the room, and it looked straight at a brick wall 5 feet away. Felt more like we were staying in a broom closet than a luxury hotel. The room was also very far away and only accessible by climbing a set of stairs after taking the elevator. The front door of the hotel was also locked at night for some reason, and we were forced to walk around to a side entrance just to get in.

2026-01-19 • via Nuitee
M
Maureen • couple • us
10
2026-01-19 • via Nuitee
A
Allyson • extended_group • us
8
2026-01-19 • via Nuitee
J
Jeffrey • couple • us
9
Stay was good. Bathroom was too small
Pros:

Lovation

Cons:

Small bathroom

2026-01-19 • via Nuitee