Boston Omni Parker House Hotel

Hotels
Omni Hotels
8.1 (3254 reviews)
60 School Street , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Interesting historical attributes
Cons:
Cleanliness issues with served food
Reduced room quality post-renovation
Hidden resort fees

Categories

Cleanliness
7.5
There were concerns about clean dining items like sprite and ice being served dirty.
Service
8.8
Staff were described as friendly, helpful, and exceptional by various guests.
Location
9
Multiple reviews praised the fantastic location, allowing easy access to attractions.
Room Quality
7
Recent renovations downgraded room quality according to some guests, diminishing their previous experience.
Amenities
8.5
Amenities were generally described as good, although one review mentioned hidden fees.
Value for Money
7.8
The perception of value was affected by hidden fees encountered at check-in.
Food and Beverage
8
Food quality was generally good but received mixed reviews regarding cleanliness.
Overall Experience
8.2
Overall positive sentiment with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:24

Property Description

Luxury Historic Hotel
Located on the Freedom Trail near Boston Common, the Boston Omni Parker House Hotel offers a blend of luxury and history.

Gastronomic Delights
Indulge in local specialties at Parker’s Restaurant, from the famous Boston cream pie to the Parker House Roll. Sip on specialty cocktails at The Last Hurrah while enjoying a selection of fine whiskey.

Family-Friendly Amenities
The hotel caters to families with a 24-hour fitness center, local jogging trail maps, and a backpack of games for children.

To experience a luxurious stay steeped in history, book your room at the Boston Omni Parker House Hotel now.

Important information:

The Destination Charge Includes:
-Complimentary Premier Wi-Fi
-Bottled Water upon request at the Front Desk
-Domestic Long Distance and Local Calls
-Digital Wall Street Journal
-One complimentary rollaway per stay
-Refrigerator and/or Microwave upon request
-Package Handling and Storage
-Use of the Mezzanine Computer Terminals
-“History of the Parker House”, digital versionGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.1
Based on 3254 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 8.2
P
Pablo couple es
8
Pros:

Ubicación, personal del hotel

Cons:

Que te cobran 75$ por noche por posibles daños en la habitación y te lo devuelven pasados los días

2026-03-13 via Nuitee
K
Katherine family_with_children us
9
Pros:

Beds comfortable. Staff so friendly. Family felt pampered and location was easy

Cons:

Enjoyed everything except some people were loud outside our room and we could hear everything

2026-03-13 via Nuitee
L
Linda couple us
10
2026-03-12 via Nuitee
M
Marilia couple us
10
Pros:

Best location ever

Cons:

A little bit expensive

2026-03-12 via Nuitee
P
Patricia solo_traveller us
5
Meh
Pros:

Room comfy and clean. Location excellent

Cons:

I booked this hotel because it was about 2-3 blocks from Orpheum Theatre. After performance I was looking forward to going back to hotel for snack and nightcap. Both the restaurant and bar called “”last call” at 11 pm, not taking walk-in’s at 10:55 pm. I just missed it.
Therefore, I went to bed hungry and disappointed. I also need to note this was a Friday night, not a weekday night

2026-03-11 via Nuitee
A
Amy family_with_children us
8
2026-03-10 via Nuitee
P
Patrowicz couple us
9
We enjoyed our stay and would definitely return.
Pros:

Beautiful old hotel in a great location, convenient to the theatre district.

We were given a free upgrade, and our room was very large and comfortable.

We enjoyed dinner at the Parker pub. Hubby recommends the burger.

Cons:

In a few places (the elevators, for instance) the hotel is showing its age. But I do appreciate that the owners haven’t stripped out the ornate woodwork in favor of a cleaner but generic look.

2026-03-08 via Nuitee
K
Konstantin solo_traveller de
10
Great location, great staff… I will be back soo !
Pros:

Amazing Hotel with great staff.

Cons:

No point to complain about.

2026-03-08 via Nuitee
M
mcsynth couple us
7
Our 2nd stay there, but didn't like some changes.
Pros:

The bed was comfortable. The general atmosphere of the hotel is very nice, and the location is excellent. We used the nearby PI Alley parking facility to avoid the $70/day +tips valet fee.

Cons:

The bathroom is extremely small, and I consider the design and placement of the sink to be unsafe. It has sharp corners, and was so close to the toilet that it becomes dangerous for any seniors that might use the toilet at night in an unfamiliar room without a nightlight. It could be a little safer if there was a nightlight in the bathroom, as in most hotels we've been in recently. Also, the closet was quite small, and especially difficult for hanging typical winter-wear.

2026-03-06 via Nuitee
E
Emily couple us
10
2026-03-05 via Nuitee
H
Howse couple us
9
2026-03-05 via Nuitee
M
Maciej couple pl
10
M&M
Pros:

Pobyt na jedną noc. Pokój miał wszystko czego potrzeba. Czysto i schludnie.

Cons:

Nie można było domknąć zasuwnych drzwi od łazienki. Stwarzało to dyskomfort.

2026-03-05 via Nuitee
D
Dana family_with_children us
10
Erica greeted us at the desk and then Darby assisted with getting us organized into a new room. I had mistakenly booked
Pros:

Beautiful hotel with amazing history in a perfect location.

Cons:

Nothing

2026-03-04 via Nuitee
T
Theresa family_with_children us
7
Cons:

Breakfast

2026-03-03 via Nuitee
M
Madeline family_with_children us
10
Great hotel overall
Pros:

Very clean and great service

Cons:

N/a

2026-03-02 via Nuitee
T
Tiffany family_with_children us
10
2026-03-02 via Nuitee
E
Eduardo solo_traveller us
7
2026-03-01 via Nuitee
K
kristenjP9378KC NONE
10
The nicest stay away from home I've ever experienced
Pros:

I have stayed in many 4 or 5 star hotels over the years traveling for business. This is the first time I have stayed somewhere that was literally perfect. I loved having the keurig in my room, the room was impeccably cleaned each day, never had to ask for anything it was all always there. The front desk staff were above and beyond helpful and kind from giving me directions to making sure I had everything I needed. I actually did not want to leave as I felt right at home. That is never the case for me. The room temperature control was great and the bed very comfy. The location was very conveniently located near all points of interest and the govt center train station. I even enjoyed the fitness center as it was very clean and had a lot of options. The bellman were super helpful and cheery. I stayed during the blizzard and the staff had everything clear and accessible at all times. If I return to Boston I will never stay anywhere else! Thank you for making my 5 day stay absolutely amazing!

2026-02-27 via Tripadvisor
D
Dugald couple gb
10
Snow bound but great stay
Pros:

Great service

Cons:

Nothing

2026-02-27 via Nuitee
J
Jerry couple us
9
2026-02-26 via Nuitee