Grape Village Hotel

Good price

Hardly any towels in the bathroom, cold shower, enough said.

Good

The girl that checked me in knew English very well and check in was flawless. Room was clean and card key access.

Remodeled rooms, convenient location close to the beach.

The shower is broken,fell when we are showering,you have to ask for toilet papers,fix the safety deposit,fix the TV,nobody cleans the room ,very noisy the next room kids are still awake midnight till 4 am banging the door,screaming,we demanded to transfer to another room they said the TV on the room that we moved out got broken so they were questioning us to the fact that we couldn’t even use it because there was no English Chanel.You have to demand them to clean the room.The receptionist were so kind enough,they help us all the time and our last day they made our room and provided with rags at the bathroom finally.

No sheets on the bed little project cleaning could be a lot better for a little bit cost

The property was in good shape, rooms were big. Bedding was comfortable. A lot of restaurants and grocery story super close walking distance. WiFi was good but seems like it would go down randomly. Breakfast was good but very bare. Staff was really friendly

The employees are amazing specially Arkan and Raneen
The breakfast is amazing and the employees in the breakfast area are very nice. the cleaning girls are doing a great job. Very good management.

Nothing

My room
Wasn’t cleaned my second night , no towel or paper towel either

So we checked in and within 30 mins of being in the room, i found a huge size German roach in the bathroom. Called front desk informing them. After 40 mins we got moved to another room, musty, overlooking a wall, and no sunshine! Total downgrade! And then trying to connect to the wifi to book another hotel without any luck.
We were stuck!
It is also a wedding venue so you can kiss your dreams goodbye ad the wedding will keep doing till 2am if not past.
Simply trust that they will make excuses for their infested property. Nothing to make it up to you for the whole pain of moving luggage back and forth between rooms as they have 0 understanding of what customer service is!!
It was one night and NEVER AGAIN.

The Hotel is good while the surrounding is not good.

I enjoy it . Nice hotel close to the airport
People who works there are very friendly specially the guy name Mohamad he is very nice and generous.

I initially got tricked that this would be a 4-star hotel and the price was attractive, but I discovered that it is worst than a hunted dirty big building, with terrible cleaniss, zero service, and unmatched rudeness of the staff. It wasn't us alone, several guests with us was suffering from this nightmare. Seriously you would be better off to sleep in the street or a garbage dump than sleeping here.

The guy that was managing the place, entered our room in the middle of the night! Kept bothering is with calls and knocking our door in the middle of night to make extra money to his pocket like he exploited many others. The cleaness is another disaster. The towels were very dirty, I couldn't even dare touching them.

My sincere advice, avoid this place by all costs. I don't know how it is still posted here in Expedia!

Great little unknown gem. Great restaurant and shopping options around it with 2 or 3 minutes walking.

The room was not clean and was some smile in the room, the tv was not working, slippers, towelsوToothbrush and toothpaste not find in the room and I call to fix the TV and not fixed.

Clean , pleasant staff .

Very bad service
Room Smells like sewer, They Refused to refund my money and I still left the hotel

The worst experience ever the room was not clean enough the stuff is not friendly at all