Hawthorn Extended Stay by Wyndham Columbus

Hotels
•
Hawthorn Suites
4.9 (210 reviews)
6191 Quarter Horse Drive , Columbus , US
+1 614-450-1580

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Several guests praised friendly staff and attentive housekeeping
Multiple reviews mention comfortable beds and spacious rooms
Some rooms offer full kitchens which guests appreciated
Convenient location near highway and restaurants for many travelers
A few guests described rooms as very clean and comfortable
Cons:
Frequent reports of dirty rooms, pests (roaches/ants) and mold
Misleading photos/advertising and unexpected condition on arrival
Maintenance issues: wobbly toilets, disintegrating tub seals, cigarette burns
Noise and safety concerns (parking lot activity, trucker stop comments)
Problems with amenities: no hot water, non-functioning pool, missing toiletries/utensils
Customer service failures in some cases (refunds, rude staff, no pest resolution)

Categories

Cleanliness
3.5
Multiple reviews describe dirty rooms, roaches/ants, moldy curtains, stained sheets, cigarette burns and spider sightings; a few reviews cited very clean rooms, but overall cleanliness sentiment is negative.
Service
5.6
Mixed: several guests praised friendly, helpful staff and excellent housekeeping, while others reported rude desk clerks, lack of action on pest reports, and refund problems.
Location
5.5
Generally convenient and close to highway/restaurants per some guests; a few called it a truckers' stop and unsafe at night, so location sentiment is mixed-leaning-positive.
Room Quality
4.4
Mixed: some guests found rooms spacious and comfortable with full kitchens, others reported wobbly toilets, disintegrating tub seals, dirty couches and general wear-and-tear.
Amenities
4.6
Several complaints about non-functioning pool, no daily toiletries provided as advertised, missing or delayed kitchen utensils and no hot water/low pressure; one review highlighted a full, well-maintained kitchen.
Value for Money
4.4
Mixed perceptions: some guests felt satisfied with location and price, while others called the prices ridiculous given cleanliness and maintenance issues.
Food and Beverage
5
Limited mentions: a few guests appreciated rooms with a full kitchen, while others noted the promised kitchen set/utensils was delayed; no on-site F&B widespread praise.
Overall Experience
6.2
Highly polarized experiences: multiple strong positive stays praising comfort and staff, but many reports of unacceptable conditions, safety concerns and misrepresentation led to several guests not staying or complaining.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location near Ohio State University

Fully-Equipped Suites with Kitchen

Each suite at Hawthorn Suites By Wyndham Columbus North features a fully-equipped kitchen, dining area, and a cozy sofa bed. Start your day right with a complimentary hot breakfast and stay connected with free WiFi throughout the hotel.

Heated Outdoor Pool and Fitness Center

Take a refreshing dip in the heated outdoor pool (open seasonally) or keep up with your workout routine at the on-site fitness center. After a day of exploring Columbus, unwind in the comfort of your suite and enjoy the convenience of the coffee machine provided.

Nearby Attractions and Amenities

Explore nearby attractions such as Magic Mountain Fun Center just 4 miles away, or take a short drive to the Columbus Zoo and Aquarium. With free parking, a convenience store, gift shop, and laundry facilities on-site, Hawthorn Suites By Wyndham Columbus North ensures a hassle-free stay for all guests.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

4.9
Based on 210 reviews
Cleanliness: 3.5
Service: 5.6
Location: 5.5
Room Quality: 4.4
Amenities: 4.6
Value for Money: 4.4
Food and Beverage: 5
Overall Experience: 6.2
K
Keim • family_with_children • us
1
Pros:

Absolutely nothing

Cons:

Frist we reserved a king bed well they didn't have a king bed then the room we got smelled so terrible like smoke even tho on the website it says it is a smoke free property well it most certainly isn't we ended up Leaving that night they offered another room but there was a guy smoking weed right in front of the door and that room stank to place is absolutely horrible

2026-11-07 • via Nuitee
L
L. Randy • couple • us
1
We did not stay as it was not even remotely a suitable option.
Pros:

Nothing. This was a terrible experience as well as misrepresentation of what was shown online.

Cons:

Everything about this property was not as advertised.

2026-10-21 • via Nuitee
R
Resk • solo_traveller • us
1
needs help
Pros:

the size of room only

Cons:

dirty smelled bad 2 inch gap under door and people running around all night screaming being loud no hot water and water pressure sucked wife couldn't even wash her hair dead spiders behind door under bed very dirty sheets had hair on them and red stains

2026-10-12 • via Nuitee
A
Ashley • solo_traveller • us
4
Cons:

Rooms dirty when came... gave only 2 towels when we had more than two people to room.. never told none functioning pool. Not accommodating rooms and room that I booked was not available and had to get two seperate rooms when I have an ADA blind fiance and had to split up kiddos. Not to mention room toilet was wobbly seal was broken and the ring around the tub or cooking completely gone and disintegrated.. needs updated very bad. Not to mention couch bed in room was disgusting had multiple CIGGERETTE burn marks on the arms.

2026-08-10 • via Nuitee
F
Faye • solo_traveller • us
5
2026-07-23 • via Nuitee
V
V379IJannp • Business
10
Convenient & Clean
Pros:

Staff was very friendly. Very clean and comfortable hotel. Would totally recommend. Close to Highway and restaurants. Easy to find and get to. We would have no problem staying here again. we have been extremely satisfied with the location, price and comfort.

2026-07-14 • via Tripadvisor
N
N4456LNdavidk • Family
10
A very nice place to stay
Pros:

The room was extremely clean, and the beds were perfect, the experience was much better than I expected, as we was just looking for a place to sleep for one night, during a road trip to see a game in the area. Great place if visiting Columbus.

2026-07-14 • via Tripadvisor
L
Leslie • family_with_children • us
1
2026-07-14 • via Nuitee
S
Shyenna • family_with_children • us
1
WE DIDN’T even stay there!!!!
Pros:

NOTHING!

Cons:

We didn’t even stay there! Absolutely disgusting! It was 1.) a truckers stop. 2.) They were doing drugs in the parking lot. 3.) No one spoke English. 4.) DISGUSTING 5.) Not like the description 5.) Not an environment for our children!

2026-07-13 • via Nuitee
T
Terrie • extended_group • us
1
It was a horrible stay I came from Maryland to Ohio to stay at that hotel I would not recommend
Pros:

Nothing the place was dirty u can see from the streets molded curtains when u walk inside the smell of moth balks or the building being old was terrible. And the prices was rediculous

Cons:

Everything

2026-07-11 • via Nuitee
R
Renee • solo_traveller • us
1
2026-07-02 • via Nuitee
L
Lisa • solo_traveller • us
1
WTF
Pros:

The pictures are VERY misleading. There wasn't 1 thing I enjoyed about my stay.

Cons:

The roaches and ants were a real issue. When brought up to staff it was to be taken care of .... They did nothing....we had to sleep with the air conditioner and lights on 24/7! Absolutely disgusting 🤮

2026-06-29 • via Nuitee
S
Sightseer53952197528 • Solo travel
2
Crooks
Pros:

Beware of this hotel. I made a reservation for the wrong dates and CANCELLED WITHIN ONE MINUTE. The took my money and will not refund. Not to mention the desk clerk was very rude.

2026-06-08 • via Tripadvisor
E
Edwards • solo_traveller • us
8
2026-06-07 • via Nuitee
J
Jofré • couple • cl
9
Pros:

La habitación muy cómoda y limpia ,el lugar muy bonito y pacifico

Cons:

No te ponían amenidades como shampoo a diario y cuando le pedías a la mucama te enviaban a recepción además decía que venía incluído un set de cocina y demoraron un día en llevar los utencilicios

2026-05-29 • via Nuitee
S
Stay13851884852 • Couples
10
AMAZING
Pros:

I had a wonderful stay at this hotel, The hotel have full kitchen and very well-maintained. The room was spacious comfortable, with all the amenities I needed for a smooth and relaxing stay. I highly recommend this hotel for its comfort, service, and overall quality. Looking forward to staying here again!!

2026-05-27 • via Tripadvisor
1
125jefferm • Family
10
Good place
Pros:

I really enjoyed my stay at this hotel. The room was comfortable, quiet, and very clean. The staff was welcoming and always willing to help with any questions. Housekeeping was amazing and really went above and beyond to ensure guests had what they needed ,it was a great experience, and I would gladly stay here again.

2026-05-27 • via Tripadvisor
G
G3927AKdavidm • NONE
2
Not great
Pros:

Stayed in room 121. It was falling apart, closet doors were broken and hanging, couch has rips in the top of it, safety latch on the entrance. Door was ripped off at some point, bathroom tub. When you stood in it felt like it was going to fall into the floor below. You, all but one light bulb in the bathroom was missing out of I think six, the bathroom lights were filled with mold and other kind of dust above. It looks like it's been there for years, the office chair looked like it was dragged behind a car. Half the wheels are ground down to nothing.

2026-05-26 • via Tripadvisor
A
Agbor • extended_group • ca
3
The place was just very old and dirty. Smells really bad
Pros:

Nothing, very dirty

Cons:

Nothing

2026-05-11 • via Nuitee
P
Peter • couple • us
5
2026-04-29 • via Nuitee