Pets allowed

Facilities

Meeting rooms
Full-service spa
Express check-out
Electric car charging station
Health club
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great service staff
Pleasant location
Cons:
High food prices
Slow check-in process

Categories

Cleanliness
8.09
A few issues but overall clean and comfortable stay.
Service
9.06
Staff were lovely and managed issues promptly.
Location
8.6
Location is quiet and peaceful, convenient transport access.
Room Quality
8.55
Rooms are spacious and pleasant with comfy beds.
Amenities
8.58
Rich amenities including a lovely sauna and pool.
Value for Money
7.54
Restaurant prices are high compared to quality.
Food and Beverage
6.59
Food quality is low, with tasteless dishes.
Overall Experience
8.56
Overall great experience with minor issues resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:43

Property Description

Luxurious Spa and Resort Amenities
Indulge in massages, facials, and more at our full-service spa. Relax further with access to our health club, indoor pool, and exciting casino.

Dining and Entertainment
Choose from two restaurants, with the option for room service. Enjoy drinks at our stylish lounges. Don't miss the buffet breakfast to start your day right.

Convenience and Comfort
Stay connected with in-room minibars, flat-screen TVs, and Wi-Fi. Take advantage of the business center and shuttle services. Valet parking and express check-in/out are available for a seamless stay.

Immerse yourself in luxury at Hilton Prague and experience the best of Prague during your stay.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 66

  • Pets

    Pet max weight (per pet) in kg is 30

See all policies

Location

Guest Reviews

8.2
Based on 143 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 6.59
Overall Experience: 8.56
B
Brittany • family
8
Pros:

Nice hotel, close to public transit. One staff member at reception was quite unfriendly.

2025-10-01 • via Nuitee
A
Andrew
10
Pros:

Excellent hotel, friendly staff, great breakfast and superb gym.

2025-10-01 • via Nuitee
J
James • partner
2
Pros:

Located far from town you have to walk through several major streets to get to places of interest. Poor staff attitude. Receptionist gave us wrong room number and when I went back, instead of apology, she says “just talk to my colleague.” Bistro service slow and attitude poor too. Toilet has got to be the worst design I’ve ever seen. Access constrained by a sink and an in-swing door with a handle that catches your cloth as you walk in. You cannot get in if you’re big (no more than 2 ft clearance by my estimation). Toilet paper constantly falling off the holder….

2025-09-26 • via Nuitee
N
Narry
8
Pros:

Excellent location. Near the train station, McDonald’s and a 10 -15 minute walk to the city square and some shopping malls. It was busy at the hotel due to a McDonald’s convention and McDonald’s people staying there. The staff were invaluable and nice. I had an issue with the air conditioning in my room. I like my room to be cold, which helps me have a good night's sleep, but for some reason, the air conditioner would not go cold even when I had the temperature set to 17 °C. It looked like it was set to only air and we had no control.

2025-09-14 • via Nuitee
T
Timothy
10
Pros:

Most excellent

2025-09-09 • via Nuitee
E
Eduardo
6
Pros:

I’m a Hilton Honors member and was looking forward to a comfortable stay, but unfortunately my experience was disappointing. The room itself didn’t feel quite up to standard — it lacked the welcoming and polished atmosphere I’ve come to expect from Hilton properties.

Additionally, one of the biggest frustrations was being interrupted in the mornings while trying to sleep in. Despite having no reason for early disturbance, staff entered or knocked on my door, which made it difficult to rest and enjoy my stay.

As a loyal guest, I expected a higher level of attentiveness to comfort and privacy. I hope management takes this feedback seriously, as the potential for a much better experience was there, but these issues left me dissatisfied.

2025-09-01 • via Nuitee
K
Kavitha • family
10
Pros:

Hotel is very good, enjoyed the breakfast . Facilities like swimming and sauna rooms are clean and comfortable.

2025-09-01 • via Nuitee
F
FLORENCIO • family
10
Pros:

Location is quiet and peaceful.

2025-08-29 • via Nuitee
V
Verified traveler
8
Nice stay
Pros:

Check in was slow, they mixed up our booking with anouther guest, had to ask for a cot to be removed from the room, second key card didn’t work so got stuck in the lobby. If you get rooms ending 50 you are really far from the elevator. Pool towels are teeny, it’s very deep and cold with the doors open to outside, ladies sauna is lovely, you can ask for goggles and floaties at the desk. The lifeguard kindly brought me a larger towel to modestly use the spa. Breakfast was standard, bit weird sitting in the lobby (family section). Priced out of using the hotel bars and restaurants but there is some good restaurants nearby and a supermarket over the car park for an affordable bottle of wine. Beds were super comfy and nice having a separate toilet to shower. Cloud bar is a nice novelty. Staff were lovely (Alexandra on reception very friendly, gave lots of info on the hotel and made sure everything was good for us)(David at breakfast made sure our family had everything and sincerely wished us a nice day - we left with a smile). Okay for a night, ready to move onto our Airbnb with lots more space and local pricing. Oh and if you want hot water for tea it’s in the metal jug not from the coffee machine.

2025-08-24 • via Nuitee
T
Timothy
10
Pros:

Perfect for me

2025-08-22 • via Nuitee
H
Hansal • partner
10
Pros:

Ovearll great experience.

2025-08-22 • via Nuitee
A
ALEJANDRO
10
Amazing
Pros:

Amazing!

2025-08-19 • via Nuitee
R
Randeep
10
Pros:

Huge hotel

2025-08-18 • via Nuitee
J
Jozef • friends
8
Pros:

We showed up 3 hours prior to checkin and were advised our room was ready, however a $90 USD early check in charge would be needed. We stayed at the Hilton Old Town in Prague and they did not ask for a fee for the same service. The front desk did let us drop and store our bags until checkin though.

2025-08-14 • via Nuitee
A
Adrienne • friends
10
Pros:

Very nice and comfortable stay

2025-08-13 • via Nuitee
T
Taraka Srinivas • family
8
Pros:

All good

2025-08-12 • via Nuitee
S
Simon
10
Amazing
Pros:

Beautiful hotel, all the amenities you coukd wish for

2025-08-11 • via Nuitee
M
minhyung
2
Terrible
Pros:

Too slow, we cannot to find free charge of water

2025-08-10 • via Nuitee
J
Jolanta
10
Pros:

Great stay overall , but I want to acknowledge most the concierge who was able to arrange an awesome trip for me in less than 30 minutes, with private pickup at multiple locations and really helped me maximize my short visit.

2025-08-01 • via Nuitee
W
William • family
10
Pros:

The only thing I did not like was the elevators

2025-07-28 • via Nuitee