Home2 Suites By Hilton Chicago River North

Hotels
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Home2 Suites by Hilton
8.1 (4235 reviews)
110 West Huron , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Well-sized rooms
Cons:
Inconsistent cleaning service
Breakfast issues

Categories

Cleanliness
7.43
Several reviews mention lack of cleaning with some rooms not cleaned during the stay.
Service
8.9
Staff is frequently praised for their friendliness and helpfulness.
Location
8.94
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.89
Rooms are generally described as clean and well-sized, with some amenities noted.
Amenities
7.42
Mixed feedback on amenities, with some concerns about the quality of service.
Value for Money
8.38
Good overall value, especially with breakfast included.
Food and Beverage
7.43
Breakfast variety noted as lacking, with some issues reported regarding replenishment.
Overall Experience
8.4
Generally positive experiences, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:09

Property Description

Modern Amenities
Home2 Suites By Hilton Chicago River North boasts a fitness centre, shared lounge, terrace, and restaurant, providing guests with a comfortable and convenient stay.

Cozy Accommodations
Guest rooms at this 3-star hotel are well-equipped with air conditioning, kitchen facilities, and a flat-screen TV. Some units even offer stunning city views, ensuring a pleasant and memorable experience for all visitors.

Convenient Location
Situated just 1.5 km from Oak Street Beach and close to the city centre, this hotel is the perfect choice for travelers interested in exploring the vibrant attractions of Chicago. Book your stay at Home2 Suites By Hilton Chicago River North for a delightful and memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.1
Based on 4235 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
J
JULIA • couple • us
9
Comfortable and convenient stay!
Pros:

The location was so good and we loved the Ambar restaurant downstairs! The storage and the kitchenette were exactly what we needed for our 5 night stay!

2026-04-25 • via Nuitee
A
Aditya • solo_traveller • in
10
Pros:

Very close to everything and very clean and comfortable. Breakfast was great too, they switch it up everyday. Lobby has a nice sitting area with a fireplace.

Cons:

Nothing

2026-04-25 • via Nuitee
E
Evangelina • couple • ar
7
Pros:

Lo espacioso de la habitación

Cons:

El desayuno, muy limitado, había días que había incluso menos opciones. Pocas almohadas

2026-04-24 • via Nuitee
J
Jesper451 • solo_traveller • se
8
Perfect location in Chicago.
Pros:

Great location in Chicago near everything and many different subway stations. Perfect for taking the subway to Wrigley Field. Big room.

Cons:

The wifi was down a few times. The breakfast was ok not more. But it worked.

2026-04-24 • via Nuitee
R
Rodolphe • extended_group • fr
8
Bon rapport qualité/prix
Pros:

Chambre spacieuse avec kitchenette, lit confortable.
Petit déjeuner simple et classique.
Hôtel proche de tout à pied pour visiter la ville.
À proximité de magasins, restaurants et bars.

Cons:

Ménage fait une seule fois en 7 jours.

2026-04-24 • via Nuitee
S
Subir • solo_traveller • in
10
2026-04-24 • via Nuitee
M
MMRose • solo_traveller • us
5
Perfect location, nice firepit outside, pleasant desk-staff, but NO COFFEE!
Cons:

For a five-night stay, I checked in to find only two packs of coffee to brew in the room. I asked housekeeping, called the front desk, talked to the front desk, etc. I was told to go to the lobby for coffee there, but I was working in my room and never planned to leave any day of my stay prior to 12 noon.

Finally, on day 4, housekeeping knocked for the first time ever. She asked if I needed anything, so I told her my desperation for coffee for the room. She somehow tracked down two packets and brought them to me. Finally!


The hall outside my room was littered with scraps of paper, and I could tell it had not been vacuumed once while I was there.

My television did not work: NO SIGNAL! Actually, I was too busy to watch t.v, but I did want to catch the evening news.
The television did not work!

2026-04-23 • via Nuitee
K
Kiio • solo_traveller • nl
3
Poor experience
Pros:

The location

Cons:

The staff are extremely rude and unhelpful. My room was never cleaned for 3 days. They promised to refund part of cleaning money, 80$ but didn’t. I am still waiting on my credit card.

2026-04-23 • via Nuitee
P
Pranav • couple • nl
6
2026-04-22 • via Nuitee
R
ROSMAR RODRIGUES • couple • br
8
2026-04-22 • via Nuitee
G
Gallito • solo_traveller • mx
10
Pros:

La ubicación, el desayuno, el personal, la habitación (tamaño y decoración) & el precio.

2026-04-22 • via Nuitee
J
Janet • couple • us
7
Underwhelming and needs uodating
Pros:

Location was convenient and the room had large windows

Cons:

Property was run down looking. Our elevator keys would not work and had to get new ones every day. The included breakfast ran out of juice and food. Not up to the standard that we are you used to with a Hilton property. Our first time at a Home 2 Suites and will probably never go to one again. Staff was just ok

2026-04-22 • via Nuitee
R
Raffaela • family_with_children • br
8
Bom custo-benefício e excelente localização.
Pros:

Café da manhã bom, bem estilo americano (diferente do que estamos acostumados) mas atendeu bem a nossa necessidade. Pessoal da recepção bem atencioso. Tem lugar pra guardar as malas sem custo depois do check out. Localização excelente, próximo a estações de metrô.

2026-04-22 • via Nuitee
P
Pranav • couple • nl
6
2026-04-22 • via Nuitee
R
ROSMAR RODRIGUES • family_with_children • br
8
2026-04-22 • via Nuitee
L
LuBart • solo_traveller • it
6
Nice location, rooms need renovations and a deep cleaning
Pros:

Nice location, close to services, transportation and restaurants. Walkable even in the early morning. Well connected via CTA and bus to the McCormick Convention Center

Cons:

Outdated, the rooms need a good refresh and a thorough cleaning. Bed linen were the cheapest I have ever seen in my life. Upon arrival, the shampoo and conditioner had run out (small things that show how little attention management pays to detail - it takes 5 seconds for the cleaners to refill them). The kitchen is actually just a (large) fridge and a (large) microwave, with two plates, a few cups, and barely any utensils.

2026-04-22 • via Nuitee
A
Amber • couple • us
9
Great location, friendly staff
Pros:

The location was great. Easy access to the subway and buses. Walking distance to Magnificent Mile and restaurants. Staff was friendly.

Cons:

The bed was not comfy, definitely not the Hilton beds we’re used to. It was also concave in the center.

2026-04-21 • via Nuitee
R
Rrss.. • solo_traveller • ee
8
Good location, kitchen is big "help"
Pros:

I got free late check out, which was "life saver" thank you!. Kitchen is nice in the room. Location close to "all". Fresh oranges and apples on breakfast and pancake machine. "King suite with view" was on 15th floor, nice view. Room spacious! Only staff member who gave you smile was concierge on ground floor. But we had great stay afterall.

Cons:

From reception they told us cleaning lady will come on day after, nobody came, until on 4rd day i asked to take out trash.Dirty dishes from previous guest..and clean dishes were not clean at all, we had to wash all those before use. Shampoo dispenser was broken, conditioner was empty. I asked from reception, cleaning lady cleaned all room, but still no shampoo or conditioner. Breakfast was not for our taste. Just cereal, eggs, toast etc. Coffee was extremely light and had no coffe taste.

2026-04-21 • via Nuitee
W
Winters • solo_traveller • us
10
2026-04-21 • via Nuitee
D
Daniela • solo_traveller • pe
8
Pros:

La habitación era muy grande y cómoda. Tenía un espacio para calentar la comida y lavar los platos que resultaba muy práctico. Me gustó también el gimnasio (pequeño, pero cumplía con lo necesario) y tiene un buen desayuno.

Cons:

En los días que estuve (4 días), nunca limpiaron la habitación. La habitación tenía un olor un poco a guardado.
Avisé que las sábanas estaban viejas y, sobre todo, que la silla del escritorio estaba manchada. El primer recepcionista (nocturno) me despidió sin darle importancia. El de la mañana siguiente fue mucho más amable y me tomó más en serio, pero nunca se hizo el cambio. En general fue una buena estadía y ese fue el único detalle negativo.

2026-04-21 • via Nuitee