Holiday Inn Columbus Dwtn-Capitol Square by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (995 reviews)
175 East Town Street , Columbus , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.91
Several reviews mention issues like dirty bedding and rundown facilities.
Service
8.88
Reviews highlight friendly and helpful staff.
Location
9.42
Consistently praised for being close to venues and downtown.
Room Quality
6.87
Some rooms had issues like missing items and small bathroom space.
Amenities
6.4
Mention of the pool being closed and limited breakfast options.
Value for Money
7.86
Mention of parking fees and breakfast not included.
Food and Beverage
7.41
Breakfast options were a bit limited and not highly rated.
Overall Experience
7.88
Mixed reviews with some negative experiences, but some positive aspects too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:02

Property Description

Convenient Location near Ohio Theater
Situated steps away from the Ohio Theater, the Holiday Inn Columbus Downtown-Capitol Square offers a prime location for guests looking to explore the vibrant city of Columbus.

Modern Amenities for a Comfortable Stay
Enjoy complimentary WiFi in every guestroom, unwind in the indoor pool, and stay active at the 24-hour fitness center. Indulge in delicious meals throughout the day at the hotel's Burger Theory Bar and Lounge.

Explore Nearby Attractions
Discover popular attractions such as the Deaf Park Topiary Garden, Columbus Convention Center, Arena District, and Palace Theater, all conveniently located near the hotel.

Book your stay at the Holiday Inn Columbus Downtown-Capitol Square now for a memorable and convenient experience!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

7.7
Based on 995 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 6.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 7.88
K
Kenneth • extended_group • us
7
Pros:

Clean room but no coffee cups for coffee in the morning.

Cons:

No free breakfast9

2026-07-17 • via Nuitee
H
Holly • solo_traveller • us
9
2026-07-17 • via Nuitee
J
JUAN • couple • ec
10
2026-07-17 • via Nuitee
N
Nathan • extended_group • us
8
Pros:

Very clean and quiet room for the size of the hotel. Staff was friendly and helpful. Beds were very comfortable. We would stay there again.

Cons:

Only had one elevator operating the whole first day, but 2 were functional the day we checked out. Seemed the only option for breakfast was in the hotel restaurant. Went out for breakfast off property cheaper.

2026-07-17 • via Nuitee
R
Raja • family_with_children • my
3
Trust no one. Check the room well before accepting.
Pros:

Location

Cons:

My room AC not working.

2026-07-08 • via Nuitee
G
Gerard • solo_traveller • us
9
2026-07-06 • via Nuitee
M
Michelle • family_with_children • us
10
We had an excellent stay and would definitely stay here again if we are ever in the area.
Pros:

The staff was very friendly and helpful. The room was clean and smelled fresh without having an overpowering smell.

The bed and pillows were so comfortable, and the showers had nice water pressure!

2026-07-06 • via Nuitee
K
Kevin • couple • us
5
2026-07-05 • via Nuitee
M
Michael • couple • us
9
Pros:

Convenient and clean

Cons:

No ice on floor . Lobby was plain and lacked life in decor

2026-07-03 • via Nuitee
S
Soup • solo_traveller • us
6
2026-07-02 • via Nuitee
T
Timothy • solo_traveller • us
9
Pros:

Location

Cons:

No coffee by the check-in desk . Beds mattresses could opps should be replaced. $ 14. 00 for a breakfast . ?

2026-07-02 • via Nuitee
S
SARAH • solo_traveller • us
1
2026-07-02 • via Nuitee
J
Juan • couple • us
3
Pros:

Nothing

Cons:

Anything

2026-07-01 • via Nuitee
A
Amy • family_with_children • us
8
Good
Pros:

Nice, clean and quiet,the things you look for when getting a hotel

Cons:

Front desk guy didn't seem very happy and breakfast wasn't available when we went down to eat because of a late employee so we had to come back but items available were limited

2026-07-01 • via Nuitee
S
Shalimar Jan • couple • us
8
2026-06-28 • via Nuitee
Q
Quinn • solo_traveller • us
8
2026-06-26 • via Nuitee
T
Terrance • couple • us
8
The front desk associates were amazing attentive and kind. They deserve a raise.
Pros:

Convenient to activities and restaurants

Cons:

The MANAGER. He was rude and a little combative when I saw that I was given the wrong room.

2026-06-25 • via Nuitee
R
Ron C • solo_traveller • us
8
Pros:

Nice swimming pool inside.

Cons:

Outside property could have been cleaner. Lot's of Cigarette butter on the ground by the entrance. Cable to the TV was disconnected so I had to reinstall it.

2026-06-23 • via Nuitee
K
Kevin • solo_traveller • pl
6
2026-06-22 • via Nuitee
B
Boles • couple • us
4
2026-06-22 • via Nuitee