Holiday Inn Columbus Dwtn-Capitol Square by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (984 reviews)
175 East Town Street , Columbus , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.91
Several reviews mention issues like dirty bedding and rundown facilities.
Service
8.88
Reviews highlight friendly and helpful staff.
Location
9.42
Consistently praised for being close to venues and downtown.
Room Quality
6.87
Some rooms had issues like missing items and small bathroom space.
Amenities
6.4
Mention of the pool being closed and limited breakfast options.
Value for Money
7.86
Mention of parking fees and breakfast not included.
Food and Beverage
7.41
Breakfast options were a bit limited and not highly rated.
Overall Experience
7.88
Mixed reviews with some negative experiences, but some positive aspects too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:02

Property Description

Convenient Location near Ohio Theater
Situated steps away from the Ohio Theater, the Holiday Inn Columbus Downtown-Capitol Square offers a prime location for guests looking to explore the vibrant city of Columbus.

Modern Amenities for a Comfortable Stay
Enjoy complimentary WiFi in every guestroom, unwind in the indoor pool, and stay active at the 24-hour fitness center. Indulge in delicious meals throughout the day at the hotel's Burger Theory Bar and Lounge.

Explore Nearby Attractions
Discover popular attractions such as the Deaf Park Topiary Garden, Columbus Convention Center, Arena District, and Palace Theater, all conveniently located near the hotel.

Book your stay at the Holiday Inn Columbus Downtown-Capitol Square now for a memorable and convenient experience!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

7.7
Based on 984 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 6.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 7.88
Q
Quinn • solo_traveller • us
8
2026-06-26 • via Nuitee
T
Terrance • couple • us
8
The front desk associates were amazing attentive and kind. They deserve a raise.
Pros:

Convenient to activities and restaurants

Cons:

The MANAGER. He was rude and a little combative when I saw that I was given the wrong room.

2026-06-25 • via Nuitee
R
Ron C • solo_traveller • us
8
Pros:

Nice swimming pool inside.

Cons:

Outside property could have been cleaner. Lot's of Cigarette butter on the ground by the entrance. Cable to the TV was disconnected so I had to reinstall it.

2026-06-23 • via Nuitee
B
Boles • couple • us
4
2026-06-22 • via Nuitee
K
Kevin • solo_traveller • pl
6
2026-06-22 • via Nuitee
A
Assemgul • extended_group • kz
6
Pros:

Завтрак, локация отеля. Чисто в отеле. Тихо спокойно.

Cons:

Отель старый.

2026-06-19 • via Nuitee
M
Matthias • solo_traveller • de
7
2026-06-18 • via Nuitee
S
Sara • solo_traveller • us
7
Pros:

Super friendly and helpful staff! Easy location.

Cons:

There was a wet spot on the carpet in my room when I arrived and while clean, the bed sheets smelled a little musty like they'd been in storage.

2026-06-16 • via Nuitee
K
Kenzhegul • family_with_children • kz
10
2026-06-15 • via Nuitee
D
Derek • couple • us
9
2026-06-15 • via Nuitee
L
Laura • couple • us
1
Horrible
Pros:

Nothing

Cons:

The staff was rude. We had to change rooms twice. It was old and run down.

2026-06-15 • via Nuitee
M
Michael • couple • us
7
2026-06-14 • via Nuitee
F
Fallon • solo_traveller • us
8
Would recommend again
Pros:

Very convenient to Capital University. Room was nice and clean.

Cons:

Pretty satisfied with everything

2026-06-14 • via Nuitee
T
Tasha • couple • us
9
2026-06-11 • via Nuitee
K
Kenneth • solo_traveller • gb
8
2026-06-10 • via Nuitee
M
Mark • solo_traveller • gb
7
Pros:

Front desk were very helpful allowed me to store my bag for the day as I was early for check

Cons:

A little dated but nothing major
Bath/shower rather than walk in shower

2026-06-09 • via Nuitee
S
Steve • couple • us
8
Had a very good stay at this horel.
Pros:

Location

Cons:

Guys hanging around hotel parking lot asking doe money

2026-06-09 • via Nuitee
A
Arzelia • couple • us
10
Wonderful
Pros:

The staff were so friendly it felt 5 star
There was a guy who was working shaved head on the sides longer hair on the top night shift I’m assuming he was lovely really cool guy

Cons:

Nothing it was amazing

2026-06-08 • via Nuitee
A
Alejandra • solo_traveller • us
7
Pros:

It was in a good location. The parking was gated. At night they close the front door for safety, and you need to go through the back door, and enter with your key. being that I am a woman and was coming back late from working, I tried entering the front door and the gentleman at the front desk kindly opened the door for me, which I greatly appreciated.
The gentleman who serves the breakfast was excellent, very kind, attentive and professional.

Cons:

The bathroom smelled humid for the first couple of days. The toilet knob had to be held for it to flush. The tub had a stain and the curtains seemed like they needed to be washed or changed. Other than that, it was a good experience.

2026-06-08 • via Nuitee
J
Josephine • solo_traveller • ca
10
Very attentive staff and a quiet place during our stay
Pros:

Spacious parking, nutritious breakfast with attentive staff,clean room

2026-06-08 • via Nuitee