Holiday Inn Express - Derry - Londonderry by IHG

Hotels
Holiday Inn Express
8.4 (3282 reviews)
31 Strand Road , Derry Londonderry , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice breakfast
Cons:
Dirty toilet bowl
Noisy environment
TV issues
Disorganized breakfast service

Categories

Cleanliness
7.65
Multiple mentions of cleanliness, however a complaint regarding a dirty toilet bowl and a cut in the bed.
Service
9.15
Positive sentiment regarding staff friendliness and helpfulness throughout the reviews.
Location
9.15
Multiple positive remarks about the hotel's central location and accessibility.
Room Quality
8.15
General satisfaction with room comfort but noted issues with the TV and maintenance.
Amenities
8.15
Mixed reviews, but overall satisfied with the available amenities.
Value for Money
8.65
Good sentiment regarding the value, though some wish for additional amenities like a fridge.
Food and Beverage
7.65
Food generally appreciated, but breakfast service was disorganized.
Overall Experience
8.65
Generally positive experiences, with a few complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:37

Property Description

Convenient Location and Modern Comforts
Holiday Inn Express - Derry - Londonderry, an IHG Hotel, located just 300 meters from Guildhall, offers a 3-star stay with a shared lounge, restaurant, and bar. The rooms feature flat-screen TVs, free WiFi, and cozy bedding, ensuring a comfortable stay for all guests.

Allergy-Free Environment and Helpful Staff
This property boasts an allergy-free setting and multilingual staff available at the 24-hour front desk, offering assistance in German, English, Spanish, and Italian. Guests can expect practical guidance and a welcoming atmosphere throughout their stay.

Recreational Activities and Nearby Attractions
Ideal for leisure travelers, Holiday Inn Express provides opportunities for cycling and easy access to attractions like Oakfield Park, Raphoe Castle, and Beltany Stone Circle. Don't miss out on exploring the rich cultural heritage of Derry Londonderry during your visit.

Ready to experience a blend of comfort and convenience? Book your stay at Holiday Inn Express - Derry - Londonderry, an IHG Hotel today!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £30 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3282 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
C
Carmel couple ie
10
Pleasant and comfortable
Pros:

Location and value

Cons:

Nothing to dislike

2026-04-18 via Nuitee
M
MITCH solo_traveller au
10
Pros:

The check in staff were amazing. We requested rooms on the same floor that they didn't receive but were readily available to change the rooms to suit. They explained where the local food and beverage places were. The rooms came with complimentary breakfast as well. They even had a deal with reduced parking across the road in the security parking facility which was amazing.

Cons:

Not much really, everything was great

2026-04-17 via Nuitee
M
Mcdongh solo_traveller ie
10
2026-04-15 via Nuitee
A
Angela solo_traveller at
2
Würden nie wieder kommen
Cons:

Es hat im Bad so gestunken, dass wir zum Schlafen die Badezimmertür schliessen mussten.
Der Zimmerservice hat nur 1Bett aufgebettet.
Der Tisch im Zimmer hatte ein abgebrochenes Stück.

2026-04-15 via Nuitee
J
Jul extended_group es
8
2026-04-14 via Nuitee
L
Lily couple ie
7
Overall lovely stay
Pros:

Good location, friendly and helpful staff

Cons:

Boiled or fried eggs would be great to have for breakfast

2026-04-14 via Nuitee
M
Maureen solo_traveller gb
9
2026-04-14 via Nuitee
S
Samsara couple gb
10
2026-04-14 via Nuitee
N
Nicola family_with_children gb
8
Good location
2026-04-13 via Nuitee
R
Roy Vincent family_with_children gb
10
2026-04-13 via Nuitee
Y
Yolande extended_group gb
9
Extremely happy about our stay. Would have no hesitation in booking again
Pros:

Location and attention to detail. Lovely staff and always a great help.

Cons:

I would have preferred a proper bed for the room as opposed to the sofa bed for our 3rd guest. It just made the room very cramped. It however was perfectly acceptable as we only stayed for one night.

2026-04-13 via Nuitee
B
Brendan couple ie
10
2026-04-12 via Nuitee
J
James family_with_children gb
2
Pros:

Not much

Cons:

Location can't go out front of hotel u get tortured by drinkers and druggies breakfast poor always cold and soggy

2026-04-12 via Nuitee
D
Damian solo_traveller es
10
Pros:

Muy buena ubicación. Habitaciones normal, baños muy bien, colchones cómodos. Desayuno excelente
Personal muy entregado.

Cons:

Nada

2026-04-11 via Nuitee
B
Barry Duffy couple gb
9
2026-04-11 via Nuitee
C
Christopher John solo_traveller gb
8
Pros:

Good atmosphere

Cons:

More staff were needed as it was quite busy when checking in.

2026-04-10 via Nuitee
J
Jam9 family_with_children gb
8
Pros:

Convenient to the town.

2026-04-10 via Nuitee
H
Hynes couple ie
8
2026-04-10 via Nuitee
B
Brian family_with_children gb
8
Pros:

Staff friendly, rooms clean and a lovely breakfast. Location was very near peace bridge and guildhall, there was quite a few drunk and people on drugs wandering around location, shouting around 5am.

Cons:

Some of the local people that hang around this area

2026-04-09 via Nuitee
E
Eimhear couple gb
6
2026-04-08 via Nuitee