Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Beautiful views
Attentive staff
Superb location
Comfortable beds
Cons:
Limited parking
Inconsistent cleanliness
Some amenities issues

Categories

Cleanliness
6.8
Mixed reviews on cleanliness; some guests mentioned rooms could have been cleaner.
Service
7.8
Service was generally appreciated, although a few guests had complaints about wait times and lack of assistance with luggage.
Location
8.5
Highly praised location with beautiful views and convenient proximity to key landmarks.
Room Quality
7.6
Rooms were generally comfortable with amazing views, some mentioned issues like broken beds and dusty floors.
Amenities
6.3
Mixed reviews on amenities; some guests found odd-smelling amenities and lack of desired facilities like heating systems.
Value for Money
6.2
Varied opinions on value for money with some feeling it was overpriced for the services offered.
Food and Beverage
7.3
Food and beverage services were generally well-received, with some guests wanting more variety.
Overall Experience
7.7
Most guests had a positive overall experience, highlighting the beautiful views and attentive staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:26

Property Description

Chocolate-themed Decor and Stunning Views
Hotel Chocolate Tradicional, nestled in central Guanajuato, offers a unique experience with its chocolate-themed décor and breathtaking views of the historic city center. Enjoy the delightful fusion of comfort and style in every corner.

Colonial-style Rooms with Modern Amenities
Indulge in the charm of the bright rooms at Hotel Chocolate Tradicional, each named after a type of chocolate. The colonial-style décor in rich red, purple, and pink hues creates a cozy atmosphere. With modern amenities like free WiFi, satellite TV, and a balcony or terrace, your stay is bound to be unforgettable.

Prime Location for Exploring Guanajuato
Conveniently situated near Guanajuato's main attractions, Hotel Chocolate Tradicional is the perfect starting point for your adventures. Explore Juárez Theatre, the Basilica, and the University of Guanajuato, all just a stone's throw away. Take advantage of the tour services offered to discover more of the city and its surroundings.

Experience Guanajuato in a whole new light at Hotel Chocolate Tradicional. Book your stay now for an unforgettable getaway.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please note access to the hotel is by 80 stairs, and the hotel also has stairs inside. This means that the property may not be suitable for guests in wheelchairs or those who have walking difficulties.

Hotel Chocolate offers free private parking at the city center from 10 minutes distance of the hotel.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for MXN 236.36 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 161 reviews
Cleanliness: 6.8
Service: 7.8
Location: 8.5
Room Quality: 7.6
Amenities: 6.3
Value for Money: 6.2
Food and Beverage: 7.3
Overall Experience: 7.7
Y
Yessica family
10
Pros:

EL PERSONAL SUPER AMABLE, EL HOTEL ES MUY BELLO, TRANQUILO Y CON UNA VISTA VERDADERAMENTE HERMOSA

2025-06-29 via Nuitee
A
Anonymous family with young children us
8
The view was cute, had trouble closing the balcony door. The rooms could of been cleaned.
Pros:

Too many stairs the parking is all over the other side of the city .

Cons:

The parking they announce it as it’s close but it’s not. Hard to locate the building , however they do use what’s up to communicate.

2025-06-22 via Nuitee
G
Gladys
10
Pros:

Muy agra

2025-06-22 via Nuitee
R
Raul Arnaldo partner
6
Pros:

Las fotografías generan mucha expectativa y necesita una remodelación además señalizar el caminó a su entrada ya que es difícil dar con ella.
Solo la gente local lo ubica fácilmente y es quien te da indicaciones para llegar.

2025-06-05 via Nuitee
S
Sonia
4
Pros:

Reception not friendly and didnt tell me truth of my payment. I paid extra and with no refund

2025-05-31 via Nuitee
M
Miriam
8
Pros:

La vista a la ciudad es hermosa

2025-05-17 via Nuitee
M
Margarito friends
6
Pros:

Muchos escalones

2025-05-15 via Nuitee
A
Armando young couple us
6
Pleasant
2025-05-08 via Nuitee
C
Celeste group mx
10
beautiful stay
Pros:

The place is gorgeous! the view from our room was spectacular, even better the from the pipila, the staff was super helpful and kind, the only thing is that you'll do a lot of stairs, so keep it in mind in case you have big luggage, and the wifi in our room didn't really work wich is fine with us.

2025-04-27 via Nuitee
M
Ma Carmen family
8
Pros:

Not parking on site . I did not like that

2025-04-26 via Nuitee
A
Adriana family with young children us
7
Good
Pros:

excellent view !!

Cons:

you need to change the mattresses

2025-04-21 via Nuitee
P
Paula group cr
8
Very good
Cons:

all the steps

2025-03-19 via Nuitee
L
Lorena family with young children us
10
Amazing views, beautiful rooms, attentive staff. Will definitely stay with them again. Just make sure to book at Suits l
Pros:

The rooms and the view of the city is beautiful. The staff are also very helpful and understanding, specially a young gentleman that works over night. We had a medical emergency and he was absolutely helpful and attentive. We were allowed to check in before time and check out was completely smooth. They have breakfast service and the food is cooked on the spot. We ate having an amazing view of the city and prices are very reasonable.

Cons:

There are three different properties under the same name. We had originally booked at traditional, but it does not have private parking. We were sent to park at Suites which is about a 10 minutes car ride and impossible to walk to Traditional carrying luggage. We ended up changing the reservation to Suites and paid almost 40 percent more than what I had originally paid. However, the view and tranquility was absolutely worth it. We walked to the historic center of the city (12 minutes walk) and took a taxi to go back up to the hotel at night.

2025-03-18 via Nuitee
D
Daniel family with young children pt
6
Pleasant
Pros:

The location is very good. The view is simply amazing!

Cons:

The stairs were not a problem to me but should be clearly described on the site and were not. The room's floor was very very dusty, although this seems to be an issue overall in Mexico. The bed was broken on one part and was uncomfortable.

2025-03-17 via Nuitee
L
Leonardo
8
Pros:

Muy difícil llegar al hotel ya que no hay ningún señalamiento de que hay un hotel en esa zona pero de servicio y alojamiento excelente, no recomendable para personas discapacitadas o adultos mayores ya que es mucha subida para llegar al hotel, eso sí ofrece una excelente vista a la zona.

2025-03-10 via Nuitee
K
Katrina young couple us
7
Very convenient location and beautiful terrace. Strange smelling amenities.
Pros:

Location was good. Spacious room.

Cons:

Amenities like soap and shampoo were weird, smelled odd and unpleasant to use.

2025-03-09 via Nuitee
J
Jaime young couple us
5
Amazing view!! Disappointing premises!
Pros:

What breakfast? Lol just on the go coffee was available in a hallway!

Cons:

Hotel is very old and in great need of a facelift!!

2025-02-19 via Nuitee
B
Blanca
10
Pros:

El hotel es muy bonito, la ubicación es perfecta lo único que no tiene es estacionamiento cerca y la página de Expedia es muy recomendable todo o hace más fácil 🌟

2025-02-18 via Nuitee
M
María partner
10
Pros:

Fue genial la estancia, además de una hermosa vista a la ciudad. La recepcionista era sumamente amable y muy cordial!
Aunque tuvimos que irnos antes por causas de fuerza mayor, la verdad es que no dudo que la estancia habria Sido muy agradable toda la noche, la terraza era preciosa, de noche es una vista preciosa!
Volveríamos sin duda alguna

2025-02-18 via Nuitee
J
Jose family with young children mx
9
Superb
2025-02-11 via Nuitee