Mermaid Beach Resort

Hotels
•
Independent
7.2 (6 reviews)
Pechardwip, Marine Drive Road, Rabeta Ramu, Cox's Bazar, Chittagong Division, 4730 , Cox's Bazar , BD
880-1841416471

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Facilities

Full-service spa
Fitness facilities
Free bicycles on site
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful and attentive staff
Peaceful and quiet surroundings
Good breakfast buffet
Cons:
Limited lunch and dinner options
Overpriced food

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.7
Service was highly appreciated by guests for being helpful and attentive, although some mentioned slow lunch and dinner options.
Location
8
The hotel is located in a peaceful and quiet area, with easy access to public transport.
Room Quality
8
Rooms were described as nice and comfortable, contributing to a peaceful stay.
Amenities
7.5
The amenities provided were satisfactory, with some guests mentioning the good breakfast buffet while others noted limited lunch and dinner options.
Value for Money
6.5
Some guests felt that the lunch and dinner options were overpriced and lacked variety, impacting the overall value for money.
Food and Beverage
7
While the breakfast buffet was good, lunch and dinner options were expensive and did not meet expectations.
Overall Experience
8
Most guests had a positive experience overall, with highlights on cleanliness, service, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 07:35

Property Description

Luxurious Spa and Recreational Amenities
Indulge in rejuvenating body treatments at the full-service spa and enjoy the outdoor pool and private beach for ultimate relaxation.

Gourmet Dining and Entertainment Options
Savor delectable meals at the hotel's restaurants, or opt for 24-hour room service. Unwind in the arcade/game room or grab a snack at the café.

Convenience and Comfort
Stay connected with complimentary Wi-Fi, make use of concierge services, and enjoy a comfortable stay in individually decorated guestrooms with modern amenities.

Escape to Mermaid Beach Resort for a lavish retreat where luxury meets comfort. Book now and experience unparalleled hospitality in Cox's Bazar!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.2
Based on 6 reviews
Cleanliness: 8
Service: 8.7
Location: 8
Room Quality: 8
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 8
J
John Sudhir
4
Much Work to be done
Pros:

I have written a personal mail to the General Manager explaining the issues

2025-05-07 • via Nuitee
A
Aziza
10
3 days in Mermaid beach resort
Pros:

It was definitely very clean and nice,staff was very helpful ,always attentive to our need and comfort.The best part was the peaceful quite all around.breakfast buffet was good.The only negative thing about this place was the lunch and dinner option ,extremely overpriced ,limited choice.the food was not up to my expectation in such a beautiful place.Thank you

2025-02-17 • via Nuitee
S
SALMANUR • partner
2
Pros:

It’s Disappointing and It’s not money worthy.

2025-02-01 • via Nuitee
M
Mostofa Rafid • partner
10
Pros:

Everything was perfect and worth the money!

2023-01-03 • via Nuitee
D
David • family
2
Pros:

This is a great concept, it has been modelled on the beach resorts you get in South East Asia and the Caribbean.
However...
The execution is sadly lacking. The resort was run down looking like it had not been maintained the staff appeared un-trained in customer service. From the moment we arrived the reception staff were the most unfriendly I have come across in years of hotel stays. They would have been better employed as the prison officer who greets new inmates!
When we were shown to our rooms there was none of the usual explanation about the rooms or the hotel. It was literally a drop and run. We had to find the mosquito nets ourselves and fit them, fortunately we knew how to do this from prior trips abroad.
The rooms are secured by wooden bolts and large padlocks. The only problem was we weren't told about this or given a key until we called room service to ask. It then transpired that the only set of keys for the padlock was the set given to us so the following day room service could not go into our room. Again no one told us about this.
Overnight one of the aircon units leaked all over the floor resulting in a very large puddle. My son promptly slipped over on his way to the bathroom, getting more airborne than an olympic high jumper, something that might have been amusing had it not been for the solid floor he then came crashing down on.
Breakfast was shared with feral cats and dogs who tried to steal food from my 3 year old.

2022-08-10 • via Nuitee
R
Rebecca
6
Mermaid is ok
Pros:

The place is ok but definitely not worth the price. For the price one expects top service and excellent cleanliness.

2022-01-23 • via Nuitee