Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Limited storage space

Categories

Cleanliness
8.89
Several reviews mention clean rooms, but small sizes may impact overall impression.
Service
9.99
Reviewers consistently praise the friendly and accommodating staff.
Location
9.9
Reviews highlight the excellent location, particularly in relation to Old Town.
Room Quality
8.85
Reviews mention rooms being small for some, impacting comfort.
Amenities
9.38
Amenities mentioned positively, with some complaints about storage space.
Value for Money
8.34
Some reviews indicate the hotel is overpriced relative to its offerings.
Food and Beverage
9.89
Breakfast received very favorable comments, considered one of the hotel's highlights.
Overall Experience
9.99
Overall, guests expressed high satisfaction, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Accommodation
Pastell Oldtown Chiang Mai SHA Extra Plus offers guests a 4-star experience with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. The hotel's attention to detail ensures a comfortable stay.

Relaxation and Convenience
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. With a 24-hour front desk and tour desk, guests can easily plan their itinerary and explore the city stress-free. Free WiFi and complimentary private parking add to the convenience.

Ideal Location
Situated just 700 meters from Chedi Luang Temple and close to Chiang Mai Gate, the hotel is centrally located near popular attractions like Wat Phra Singh and Chang Puak Market. Explore the city with ease from this prime location.

Book your stay at Pastell Oldtown Chiang Mai SHA Extra Plus for a memorable experience in Chiang Mai.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1368 reviews
Cleanliness: 8.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.89
Overall Experience: 9.99
R
René • couple • be
9
2026-03-07 • via Nuitee
M
Michael • couple • at
7
Gutes kleines Botiquehotel
Pros:

Sehr gute Lage, Personal sehr freundlich, Frühstück gut

2026-03-07 • via Nuitee
S
Stephanie • couple • gb
8
2026-03-07 • via Nuitee
M
Manon • family_with_children • fr
10
Super séjour, nous reviendrons!
Pros:

Emplacement parfait
Hôtel charmant, très confortable et très propre
Petit déjeuner incroyable

Cons:

Piscine un peu fraîche et petite

2026-03-06 • via Nuitee
N
Nicole • family_with_children • ch
9
Super Lage in der Altstadt
Pros:

Lage in der Altstadt

Cons:

Nichts

2026-03-04 • via Nuitee
K
Karen • couple • gb
8
2026-03-04 • via Nuitee
S
Séverine • family_with_children • fr
8
2026-03-03 • via Nuitee
F
Faye • couple • nl
9
Zeer goed hotel voor relaxed verblijf
Pros:

Fijn hotel, comfortabele bedden, mooie ruime kamers. Vriendelijk personeel, kunnen een privé taxi voor je regelen naar de sticky waterfalls. Zeer goed ontbijt.

Cons:

Weinig ligplekken bij het zwembad

2026-03-03 • via Nuitee
N
Nicolas • couple • fr
7
Je recommande
Pros:

Le personnel super gentil l’emplacement est top et la piscine super rafraîchissante après une longue journée à marcher.

Cons:

La wifi était naze

2026-03-03 • via Nuitee
E
Eric • extended_group • ch
9
Tout confort au centre de la vielle ville, proche de l’animation et des temples
Pros:

Hôtel charmant confortable, calme et bien placé. On peut tout faire à pied

Cons:

La piscine est gelée au mois de fevrier.

2026-03-02 • via Nuitee
H
Hsin Ting • family_with_children • tw
7
2026-03-01 • via Nuitee
J
Jason • couple • es
10
loved it
Pros:

room spacious, AC 💯 and staff 👍👍

2026-02-28 • via Nuitee
S
SHMUEL • family_with_children • il
8
2026-02-28 • via Nuitee
N
Naden • solo_traveller • us
9
Felt like a welcome home
Pros:

Location, staff, general comfort and style of the hotel

2026-02-28 • via Nuitee
K
Kerys • couple • gb
10
Very lovely stay in Chiang Mai Old Town.
Pros:

It had a pool to use during in the day and a great location to be able to explore Chiang Mai Old Town, as well as being easily accessible from the airport.

Staff were incredible friendly, always had a smile on their face and were able to book us on excursions.

Hotel had a boutique feel, we were very happy to stay there.

Cons:

Pool was a bit cold - the weather wasn’t overly hot during our stay but would be very refreshing in warmer weather.

2026-02-28 • via Nuitee
S
Sophia • couple • au
10
2026-02-27 • via Nuitee
F
Franz • couple • at
8
2026-02-27 • via Nuitee
W
WEI JU • family_with_children • tw
10
2026-02-25 • via Nuitee
S
sophie • family_with_children • fr
9
2026-02-25 • via Nuitee
M
Mark • couple • ca
9
Nice hotel with wounderful staff in a relatively quiet area of the old town. You can walk everywhere within the old town
Pros:

Great location (although it did not seem so when we initially got there), off to a relatively quiet back street, very safe area. The employees are #1, the rooms are a good size with tiny patio and they have excellent breakfast.

Cons:

Nothing!

2026-02-25 • via Nuitee