Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Limited storage space

Categories

Cleanliness
8.89
Several reviews mention clean rooms, but small sizes may impact overall impression.
Service
9.99
Reviewers consistently praise the friendly and accommodating staff.
Location
9.9
Reviews highlight the excellent location, particularly in relation to Old Town.
Room Quality
8.85
Reviews mention rooms being small for some, impacting comfort.
Amenities
9.38
Amenities mentioned positively, with some complaints about storage space.
Value for Money
8.34
Some reviews indicate the hotel is overpriced relative to its offerings.
Food and Beverage
9.89
Breakfast received very favorable comments, considered one of the hotel's highlights.
Overall Experience
9.99
Overall, guests expressed high satisfaction, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Accommodation
Pastell Oldtown Chiang Mai SHA Extra Plus offers guests a 4-star experience with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. The hotel's attention to detail ensures a comfortable stay.

Relaxation and Convenience
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. With a 24-hour front desk and tour desk, guests can easily plan their itinerary and explore the city stress-free. Free WiFi and complimentary private parking add to the convenience.

Ideal Location
Situated just 700 meters from Chedi Luang Temple and close to Chiang Mai Gate, the hotel is centrally located near popular attractions like Wat Phra Singh and Chang Puak Market. Explore the city with ease from this prime location.

Book your stay at Pastell Oldtown Chiang Mai SHA Extra Plus for a memorable experience in Chiang Mai.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1368 reviews
Cleanliness: 8.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.89
Overall Experience: 9.99
K
Kahan • solo_traveller • au
10
2026-04-18 • via Nuitee
A
Adria • solo_traveller • us
9
Great stay! Definitely a good choice!
Pros:

Enjoyed my stay very much. Staff was super helpful. A couple language hiccups but no worries. Breakfast was great with good choices. Location is wonderful. Can be a bit of a walk for some but was perfect for me. Would stay again.

Cons:

Small beds. Would prefer a larger bed.
Wouldn’t mind a light robe, especially when you want to do laundry.

2026-04-18 • via Nuitee
M
Megan • extended_group • fr
9
parfait
Pros:

nous avons adoré y séjourner, très sécurisé, les chambres sont super bien équipé.

le petit déjeuné est un plus c’était super bon.

2026-04-16 • via Nuitee
A
Abdollrazzagh • couple • us
10
2026-04-16 • via Nuitee
E
ed c • solo_traveller • ie
10
Pros:

From beginning to end the service was excellent just book it forget about any big global branded hotel and stay here. Its authentic fun unique thai hospitality

Cons:

Nothing .. yes the pool is.cold but its very hot so a cold pool is what us needed

2026-04-16 • via Nuitee
I
Ivonne • couple • ch
10
Beautiful small hotel in Chiang Mai
Pros:

The staff, the location and the food!

Cons:

Everything was good!

2026-04-15 • via Nuitee
E
Erica • extended_group • ca
8
2026-04-15 • via Nuitee
C
Christian • family_with_children • de
10
Wir kommen gerne wieder!
Pros:

Gute Lage innerhalb der Altstadt. Man ist schnell an der Rachadamnoen Road. Viele kleine Nebenstraßen zu erkunden. Man fühlt sich in diesem Hotel sehr heimisch. Wir fanden es sehr cozy und hätten auch einen ganzen Tag im Hotelzimmer verbringen können. Personal auch super freundlich. Wir haben die Unterkunft direkt noch ein zweites Mal gebucht.

Cons:

Pool ist etwas kühl, da er im Schatten liegt. Für eine kurze Erfrischung aber vollkommen ausreichend!

2026-04-14 • via Nuitee
T
Tarryn • couple • gb
9
Lovely hotel in a prime location, great value for money
Pros:

Well located, friendly staff and lovely premises with clean comfortable rooms that weren’t too small.

Cons:

It would’ve been nice to have a few additional breakfast options to choose from.

2026-04-13 • via Nuitee
P
Paul David • family_with_children • ca
9
Wonderful Place with very sweet staff
Pros:

A great breakfast and lovely excellent staff and location and hotel rooms and design, etc lovely dining area and pool.

2026-04-11 • via Nuitee
B
Benjamin • family_with_children • ch
8
Bien situé, joli et calme
Pros:

On était en famille et on a trouvé l’hôtel tout à fait adapté à notre séjour. Bien situé dans la vieille ville de Chiang Mai, bien décoré, simple et efficace. On a réservé une grande chambre avec une mezzanine qui nous a donné plein d’espace pour les parents et les enfants.

Cons:

La piscine est plutôt petite avec une eau fraîche. Idéal pour se rafraîchir mais on y reste pas des heures.

2026-04-09 • via Nuitee
K
Kirsten • family_with_children • au
9
Pretty hotel in an amazing location
Pros:

Beautiful hotel in a quiet street of the Old Town, it was so accessible for everything we wanted to do. The breakfast was lovely and made to order each day. Our room was quite small but it was homely, beds were comfy and it had the best shower! The housekeeping staff did an amazing job whenever we requested our room to be cleaned. We loved staying here.

Cons:

The pool was quite cold but it didn't deter us from going in everyday.

2026-04-09 • via Nuitee
K
Kam Yan • extended_group • hk
8
2026-04-08 • via Nuitee
V
Vanessa • family_with_children • pa
6
Very nice, cozy, and clean. The service was excellent.
Pros:

Very nice, clean and cozy

Cons:

Location far from the center

2026-04-07 • via Nuitee
W
Wayne • family_with_children • ie
10
Can’t fault it
Pros:

Modern and clean

2026-04-06 • via Nuitee
L
Lauren • extended_group • fr
9
Séjour très agréable en plein coeur de la vielle ville de Chiang Mai
Pros:

Petit-déjeuner complet (fruits, oeufs, pains, yaourt...) avec possibilité de prendre à emporter en cas d'excursion tôt le matin. Le personnel est adorable et à l'écoute. Les chambres sont très correctes et la piscine se situe dans un joli écrin.

2026-04-05 • via Nuitee
O
oliver • couple • ch
10
2026-04-03 • via Nuitee
D
Dorian • family_with_children • ch
9
Pros:

Freundliches Personal

2026-04-02 • via Nuitee
K
Kerstin • family_with_children • de
9
Schönes, zentrales Hotel
Pros:

Es war sehr zentral, super sauber.
Für uns hat es sehr gut gepasst. Aus dem Frühstück kann man 3 Varianten wählen. Auch mit Iced Latte, Obst und Extra Toast etc. Das Personal war super nett und hat uns immer weiterhelfen können mit Ausflügen etc.

Cons:

Ein Kleiderschrank wäre schön gewesen und der Pool war sehr kalt, dafür den ganzen Tag im Schatten.
Aber das ist alles meckern auf hohem Niveau.

2026-04-01 • via Nuitee
Y
Yentruoc96 • couple • gb
10
2026-03-28 • via Nuitee