Hilton Tucson East

Hotels
•
Hilton Hotels & Resorts
8 (1217 reviews)
7600 East Broadway , Tucson , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Friendly staff
Nice location
Cons:
Poor cleanliness
Room maintenance issues
Disappointing food quality

Categories

Cleanliness
7
Rooms have excessive wear and tear, bathrooms need deep cleaning.
Service
9.5
Hilton staff addressed issues with sincere apologies and efforts.
Location
9
Nice location and convenient access.
Room Quality
7.5
Issues with room quality during stay, but generally pleasant.
Amenities
8
Amenities were limited and in need of better maintenance.
Value for Money
7
Disappointed with value; charged for sub-par continental breakfast.
Food and Beverage
7.5
Continental breakfast was disappointing for the price.
Overall Experience
8.5
Mixed experience with highlights of great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:16

Property Description

Luxurious Amenities and Services

Hilton Tucson East boasts an outdoor pool, whirlpool tub, fitness room with mountain views, and a 24-hour business center.

Exquisite Dining Experience

Indulge in gourmet American and Southwestern cuisine at Vistas Bar & Grille, offering breathtaking views of the Santa Catalina Mountains.

Convenience at Your Fingertips

With room service and a prime location near city center attractions, Hilton Tucson East ensures a comfortable and memorable stay.

Book your stay now for an unforgettable experience at Hilton Tucson East!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1217 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
T
teyannaj2020 • Business • Essex, Maryland
10
Service of Excellence
Pros:

The service staff in the ballroom was so amazing! Kevin and Barb were very accommodating and the food was delicious, fresh and hot. They helped with anything we asked for and even the even staff helping with keeping the drinks station stacked up was great. Definitely made this week long training much easier to deal with. Thanks Barb and Kevin!

2026-06-26 • via Tripadvisor
E
Ellgass • solo_traveller • us
10
2026-06-26 • via Nuitee
A
adamrB952MA • Family
10
Exceptional Service
Pros:

Sabrina, Alex, Clara, Mama Hilton, Sheila, and I imagine more were very pleasant and welcoming! Clara took such quality time booking our room while Mama Hilton was alongside her greeting and checking in other guests and still had time to make us feel at home too. Then, at dinner everyone made us feel so special and made sure all was wonderful!

2026-06-25 • via Tripadvisor
F
Francisco E • couple • us
9
2026-06-25 • via Nuitee
M
Mirian • family_with_children • us
8
2026-06-25 • via Nuitee
G
Glock II • solo_traveller • us
10
Staying at Hilton
Pros:

I enjoyed the view and comfortability of the room, breakfast was really good, and the staff was very nice and accomodating

Cons:

Someone tried to open my room door on the last day, before I checked out. It concerned me a little since it was still around 8am when it happened

2026-06-24 • via Nuitee
T
Terri • solo_traveller • us
10
Staff was fabulous
Pros:

Restaurant

Cons:

Distance from interstate

2026-06-24 • via Nuitee
T
tmZ5403HX • Family
10
We love the Hilton Tucson East!
Pros:

We love the hilton Tucson east! The front desk staff, restaurant staff and really all the employees are fantastic and helpful! The food ia good, the pool is pretty and what it lacks is renovations it retains in location!

2026-06-23 • via Tripadvisor
B
BDB7 • Couples • Prescott, Arizona
8
The price was right, just a bit less than expected from a Hilton Property. Room towels were worn. Hor
Pros:

For the price our stay was nice
The hotel itself is showing wear. Beat up walls, tired linens, lacking hot water, drain slightly backing up. The staff was pleasant and helpful, the room was clean, and the bed was comfortable. The coffee house in the lobby did not open till 10AM or so, but there was coffee available for a premium in the restsurant.

2026-06-23 • via Tripadvisor
4
40teenab • Family
10
Front desk
Pros:

Stayed here overnight and everything was great with check in and check out. Rochelle and Linda were the highlight of my stay!

2026-06-23 • via Tripadvisor
M
Maritza • family_with_children • us
3
It was alright. I will not stay again. I will go to embassy suites.
Pros:

The bar people and the cleaning lady.

Cons:

Pool was dirty and I had to clean it Sat morning because it was very dirty.
The front desk could not find my booking reservation again!! I had to rebook and the next day they charged us 509 dollars for a vaping charge and I don’t vape. They charged me 500 517 and 179 twice.

2026-06-23 • via Nuitee
J
Josh • family_with_children • us
10
A Classic in town.
Pros:

The staff were very friendly and kind to me and my family.

Cons:

Great views from the balcony.

2026-06-22 • via Nuitee
L
lonnyr303 • Friends getaway
10
Mama Hilton
Pros:

Linda was terrific and will return

2026-06-18 • via Tripadvisor
O
O2156INnataliem • Couples
10
Lovely
Pros:

Linda at the front desk and Sabrina at the bar, the cleanliness, the friendliness, everything was great!

2026-06-18 • via Tripadvisor
A
Andrea • family_with_children • us
10
Pros:

The interior was beautiful the stairs and the elevator

Cons:

N/a

2026-06-16 • via Nuitee
M
mschafle2525 • Solo travel • Chula Vista, California
8
Flawless Hospitality and Service from the Front Desk Team!
Pros:

I recently stayed at the Hilton Tucson East for four days (June 4 - 8, 2026) to attend a wedding and visit some old friends, and I want to give a massive shout-out to the front desk staff. From the moment of check-in to my departure, the front office team was consistently friendly, hospitable, welcoming, and efficient.

In particular, the front desk manager, Alicia, absolutely stood out. She brings a wonderfully down-to-earth personality and an easygoing, yet thoroughly professional and personable attitude that immediately sets a welcoming tone for the property.

My schedule was incredibly tight with social commitments, meaning I often returned to the hotel quite late and for short bursts throughout the day. No matter the hour, the staff at the front desk was professional, warm, and quick to assist with any logistical needs or inquiries. Great service from the time a guest walks into a hotel for check in can make or break a trip, and Alicia and her front desk team are a massive asset to this property. Thank you for the wonderful care!

2026-06-15 • via Tripadvisor
I
ivanbL7889WB • Family
2
Horrible
Pros:

Lady at the counter was very rude, treated us like we were beneath her

2026-06-15 • via Tripadvisor
P
Priscilla • solo_traveller • us
10
Pros:

The beds were comfortable.

Cons:

No microwave in room.

2026-06-15 • via Nuitee
A
Amber • extended_group • us
4
Would not stay there again.
Pros:

The bed was comfortable.

Cons:

They gave us keys to a room that wasn’t cleaned. The next night we were met by police when stepping off the elevator because there was some sort of issue. Room didn’t have a microwave. Was not told I had to pay for parking until I checked out. Front desk staff was not very knowledgeable about Tucson and struggled to answer questions about where to go for certain things. Ice machines were filthy.

2026-06-14 • via Nuitee
W
William • couple • us
10
Good food at the restaurant enjoyed my stay and will return
Pros:

Convenient location, staff was helpful, clean comfortable rooms

2026-06-14 • via Nuitee