Hilton Mystic

Hotels
•
Hilton Hotels & Resorts
8.3 (1120 reviews)
20 Coogan Boulevard , Mystic , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Service inconsistencies
Overpriced food

Categories

Cleanliness
7.88
Mixed reviews on cleanliness; issues cited with towels and plumbing.
Service
8.85
Feedback indicates staff were friendly, but some service inconsistencies noted.
Location
9.39
Great location mentioned multiple times across reviews.
Room Quality
7.84
Issues with noises from adjacent rooms and hard mattress noted.
Amenities
8.37
Pool and family activities are appreciated, though cleanliness issues affect perception.
Value for Money
8.33
Overpriced food and occasional fees noted, impacting overall value perception.
Food and Beverage
7.38
Multiple comments about food being overpriced and not fresh.
Overall Experience
8.35
Enjoyable stay despite some negative aspects; potential for return mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:42

Property Description

Convenient Location and Nearby Attractions
Located just minutes from I-95 and across from Mystic Aquarium, our hotel offers easy access to top attractions like Downtown Mystic and Foxwoods Resort Casino.

Comfortable Accommodations and On-Site Dining
Enjoy a relaxing stay in our comfortable rooms and start your day with a delicious breakfast at IRONS Restaurant and Bar.

Relaxing Amenities and Nearby Events
Take a dip in our indoor heated pool, stay active in the modern fitness center, and explore seasonal events like the Mystic Art Festival and OMV Festival of Lights.

Book your stay at Mystic at the Aquarium Hilton for a perfect blend of convenience, comfort, and entertainment.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Rooms with two double beds accommodate up to four people per room. Per local fire and safety regulations, rollaway beds are not available for guest rooms with two double beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 36.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1120 reviews
Cleanliness: 7.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.35
M
Michael W • couple • us
9
2026-07-02 • via Nuitee
B
Bryce • couple • au
5
2026-07-01 • via Nuitee
8
843MichaelF843 • Couples • Solheimar, South Region
4
Stay away from Restaurant
Pros:

Our stay at the Hilton Mystic was okay, but the breakfast experience was extremely disappointing.

The restaurant service was horrible. The servers were incredibly slow and seemed to ignore guests. After being seated, we waited over 15 minutes before anyone came to take our order. Eventually, I had to get up from the table and find our server just to be acknowledged.

The breakfast buffet was nearly empty. There were no eggs, no bacon, and almost every other item was either very low or completely gone. When I asked if more food would be brought out, the response was simply, “Oh, really?” The server finally checked, and it took quite a while before anything was refilled.

When the bacon finally arrived, it wasn’t even warm. The breakfast potatoes tasted like they had been dumped straight out of a frozen bag and were barely hot. To top it off, they were out of tomato juice entirely.

The hotel itself was fine, but the breakfast restaurant was by far the worst part of our stay. For the price they charge, the quality and service simply don’t justify eating there. Save your money and walk next door to Starbucks or head down the road to McDonald’s—you’ll likely get a better breakfast, hotter food, faster service, and a much better overall experience.

2026-06-29 • via Tripadvisor
K
Kami • couple • us
10
2026-06-29 • via Nuitee
K
Katherine • family_with_children • us
8
Pros:

Updated, and very convenient

Cons:

The air conditioner in our room was so loud. Felt like it was about to break down.

2026-06-29 • via Nuitee
E
Emery • family_with_children • us
10
GREAT!!!!
Pros:

The area🥰

Cons:

Same breakfast menu!! But everything was amazing!!!! My kids loved it

2026-06-27 • via Nuitee
A
Autumn • solo_traveller • us
7
It was nice could have been a little cheaper
Pros:

Location

Cons:

The water pressure was terrible

2026-06-27 • via Nuitee
M
Maria • couple • us
9
Very relaxing, worry free stay
Pros:

Wish we stayed longer. Great hotel, very comfortable

2026-06-26 • via Nuitee
A
Anne • family_with_children • us
9
Pros:

Room
Bed

2026-06-26 • via Nuitee
K
Keith • couple • us
9
2026-06-25 • via Nuitee
D
Donna • couple • us
8
It was a pleasant stay.
Pros:

The staff was extremely helpful. The room was clean.

Cons:

We were not told that the staff only cleans rooms every other day. I understand not washing sheets every day but would have liked to have the bed made and the trash bins emptied.

2026-06-23 • via Nuitee
A
Artium Eithan • couple • us
5
2026-06-22 • via Nuitee
M
Matthew • couple • gb
10
2026-06-20 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-06-19 • via Nuitee
W
Wanda • couple • us
10
2026-06-18 • via Nuitee
A
Audrin • solo_traveller • us
9
2026-06-18 • via Nuitee
R
Rosco78 • solo_traveller • gb
9
2026-06-17 • via Nuitee
J
Jeffrey • couple • us
10
My stay was wonderful. The staff was great and overall everything was near by and walking distance. Perfect location for
Pros:

The property was really nice and cozy.

2026-06-13 • via Nuitee
T
Taylor • solo_traveller • us
10
2026-06-11 • via Nuitee
S
Sharon • couple • us
8
pleasant enough. it let me see the lay of the land for next trip.
Pros:

fire pit room was nice to relax in at night with a drink. bed was comfortable. pool area was nice, and well stocked with towels.

Cons:

on Sunday night, there was no bloody Mary mix available at the bar. robes in the room would have been nice. a tissue box for the bedroom instead of just the one in the bathroom. and, Mostly, the bathroom light really needs a dimmer switch !! ( I actually prefer all lights with dimmer switches). also, not being from the area, I was anticipating there being several bars and restaurants (nightlife) , within steps of the hotel., ( so as to walk, not drive) and, of course, the hotel bar is rather sedate.

2026-06-10 • via Nuitee