Hilton Mystic

Hotels
•
Hilton Hotels & Resorts
8.3 (1039 reviews)
20 Coogan Boulevard , Mystic , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Service inconsistencies
Overpriced food

Categories

Cleanliness
7.88
Mixed reviews on cleanliness; issues cited with towels and plumbing.
Service
8.85
Feedback indicates staff were friendly, but some service inconsistencies noted.
Location
9.39
Great location mentioned multiple times across reviews.
Room Quality
7.84
Issues with noises from adjacent rooms and hard mattress noted.
Amenities
8.37
Pool and family activities are appreciated, though cleanliness issues affect perception.
Value for Money
8.33
Overpriced food and occasional fees noted, impacting overall value perception.
Food and Beverage
7.38
Multiple comments about food being overpriced and not fresh.
Overall Experience
8.35
Enjoyable stay despite some negative aspects; potential for return mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:42

Property Description

Convenient Location and Nearby Attractions
Located just minutes from I-95 and across from Mystic Aquarium, our hotel offers easy access to top attractions like Downtown Mystic and Foxwoods Resort Casino.

Comfortable Accommodations and On-Site Dining
Enjoy a relaxing stay in our comfortable rooms and start your day with a delicious breakfast at IRONS Restaurant and Bar.

Relaxing Amenities and Nearby Events
Take a dip in our indoor heated pool, stay active in the modern fitness center, and explore seasonal events like the Mystic Art Festival and OMV Festival of Lights.

Book your stay at Mystic at the Aquarium Hilton for a perfect blend of convenience, comfort, and entertainment.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Rooms with two double beds accommodate up to four people per room. Per local fire and safety regulations, rollaway beds are not available for guest rooms with two double beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 36.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1039 reviews
Cleanliness: 7.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.35
N
Nanci • couple • us
10
2026-01-29 • via Nuitee
A
Aguilar Inestroza • couple • us
6
2026-01-26 • via Nuitee
E
Esmira • couple • us
10
My relaxing stay at Hilton Mystic!
Pros:

Hilton Mystic is a great hotel. I loved everything about it. The staff was great; very welcoming and kind. The pool, the restaurant and the location were very convenient, providing a relaxing stay. The room was clean and spacious, with plenty of storage. The bathroom was super clean with a great shower that came with shampoo, conditioner and a body wash. It also had a blow dryer which was very convenient. Not every hotel room comes with a blow dryer. The room also had a huge mirror which I loved. I really loved the room!! ❤️❤️❤️

Cons:

There was really NOTHING I didn't like about my stay at the Hilton Mystic. I will definitely be back and will recommend it to all my family and friends.

2026-01-26 • via Nuitee
M
Mark • couple • us
8
Very nice
Pros:

The restaurant and the people

Cons:

The room was comfortable but you could hear being sucked under the door when the heat was running.
It really was not that bad but you could hear it. When we opened the door it stopped

2026-01-25 • via Nuitee
D
Dave • family_with_children • us
10
2026-01-23 • via Nuitee
J
JOHN • solo_traveller • mx
8
2026-01-21 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-01-20 • via Nuitee
B
Barbara • couple • us
9
2026-01-20 • via Nuitee
O
Oneda • family_with_children • us
4
Disappointing
Pros:

The room was clean. However, one of the towels had a stain and so did the toilet. Though these were not the reasons for my low rating. I was hoping to enjoy the pool but it was too cold, and not comfortable.

Cons:

I did not like that the pool was so cold. I definitely did not like how loud the heater fan in the room was. We did not get a good night's sleep because of that.

2026-01-20 • via Nuitee
J
James • couple • us
9
2026-01-20 • via Nuitee
N
Nicole • family_with_children • us
9
Pros:

We loved the location, the beautiful nautical theme throughout, the character in the lobby, the comfort of our room and the pool. The kids especially loved the movie playing at the pool on Saturday night! We’ll be back!

Cons:

I wish we could have checked in earlier and/or checked out later.

2026-01-19 • via Nuitee
A
Annmarie • couple • us
9
2026-01-19 • via Nuitee
C
Cathryn • couple • us
10
2026-01-19 • via Nuitee
L
Lisa • family_with_children • us
6
Cons:

Loud air conditioner in our room

2026-01-19 • via Nuitee
M
Michael • couple • us
7
It was okay. It was awesome that it was across the street from the aquarium.
Pros:

Location snd cleanliness.

Cons:

The restaurant staff needs more help. The food prices were expensive. The wine selection was terrible.

2026-01-19 • via Nuitee
P
Peter • couple • us
7
2026-01-19 • via Nuitee
D
David • couple • us
9
2026-01-19 • via Nuitee
C
Christopher • couple • gb
10
2026-01-19 • via Nuitee
M
Michele • family_with_children • us
10
2026-01-19 • via Nuitee
L
Laura • couple • us
10
Was very surprised how beautiful the hotel is
Pros:

Clean

2026-01-19 • via Nuitee