Hotel National Bern

Hotels
8 (3566 reviews)
Hirschengraben 24 , Bern , ch

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3566 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
P
Peter • solo_traveller • de
8
2026-06-06 • via Nuitee
S
Steve • couple • us
9
Great hotel right in the middle of old city
Pros:

Very quaint. Clean. Staff great.

Cons:

Rooms were small but it’s Europe. Bed wasn’t as nice as others.

2026-06-06 • via Nuitee
K
Krook • solo_traveller • se
8
2026-06-06 • via Nuitee
M
MONICA • couple • it
8
Ottimo rapporto qualità prezzo
Pros:

La vicinanza al centro città , la camera e la colazione non esagerata nella scelta ma con tutte le opzioni dal salato al dolce

Cons:

Unica pecca la mancanza dell aria condizionata in camera

2026-06-05 • via Nuitee
M
Marina • couple • us
8
2026-06-04 • via Nuitee
M
Mehmet • couple • tr
9
Güzel bir deneyim ve nostaljik
Pros:

Merkezi konumda. Tren istasyonuna yakın. Kahvaltısı yeterli ve gayet güzel. Temiz. Çalışanları ilgili. Check out sonrası valizlerimizi bırakmamızda yardımcı olacaktır oldular. Bi daha gelsem yine kalırım.

Cons:

Odalarda eşyalar biraz eski ama sıkıntı yoktu.

2026-06-04 • via Nuitee
S
selenay • couple • tr
8
Konumu çok güzeldi.
Pros:

Konumu harikaydı, kahvaltısı da idealdi. Oteli beğendik tekrar aynı yerde kalırız.

Cons:

Sadece çatı katında çatıda camı olan bir odaydı ve çift olmamıza rağmen iki tekli yatak verilmişti. 1 gece diye personele söylemedik, söylesek destek olurlardı büyük ihtimal. Ama mutlaka önden teyit edin.

2026-06-04 • via Nuitee
S
Silvia Graciela • couple • ar
8
El personal es excelente tanto en recepción como en el desayuno.
Pros:

El hotel es agradable, muy bien ubicado, cerca de la estación y cerca de las calles principales y los puntos de encuentro de los free walking tour. La habitación no puedo decir que cómoda porq no tiene ni un cajón ni un estante para poner nuestra ropa. Solamente un estante alto dentro de un ropero enorme que ocupa mucho lugar Y tiene 8 perchas. Hizo mucho calor 29 grados y solo hay un ventilador pequeño el que tuvimos que subir a una silla para sentir el aire para dormir. El resto muy bien. Buena ducha buena cama. Buena iluminación etc El personal excelente tanto en recepción como en el desayuno. Pudimos comunicarnos en español, y fueron muy agradables y atentos en todo momento.

Cons:

Lo dicho. Ni un cajón. Debimos sacar la ropa desde la valija. Muy incómodo. No están muy preparados para aliviar el calor en medio de una ola de calor como la que hubo.

2026-06-03 • via Nuitee
R
rossella • solo_traveller • it
8
Hotel consigliato per muoversi comodamente
Pros:

La posizione, la pulizia, il bagno, la gentilezza, la colazione anche se con poco assortimento sul versante dolce

Cons:

Mancanza di aria condizionata, cuscini scomodissimi, assenza di canali italiani in tv

2026-06-02 • via Nuitee
R
Rudolf • couple • ch
3
Cons:

sehr laute Lage

2026-06-02 • via Nuitee
S
SIMONA • solo_traveller • it
7
2026-06-02 • via Nuitee
V
Vanesa Romina • solo_traveller • ar
10
Lo recomiendo
Pros:

La ubicación es impagable! Súper cerca de la estación de trenes y del circuito del casco histórico!. La habitación era cómoda y el desayuno abundante. El personal súper educado

Cons:

No tengo observaciones

2026-06-02 • via Nuitee
M
Mariabeatrice • couple • ch
8
Pros:

La posizione centrale

Cons:

Il servizio a colazione non era proprio ottimale

2026-06-02 • via Nuitee
S
Stewart • couple • gb
7
Good location near station and historic sites and very helpful staff
Pros:

Excellent location near station
Good breakfast
Good value for Switzerland

Cons:

Room was quite basic and had to search for place to plug in kettle whose lid flipped open.

2026-06-01 • via Nuitee
R
ROMAN • solo_traveller • pl
10
Pros:

Location

Cons:

They do not have parking

2026-06-01 • via Nuitee
D
Deborah • solo_traveller • ch
7
2026-05-31 • via Nuitee
B
BERNARDO • couple • fr
8
Personal y ubicacion excelentes. Habitaciones necesitan trabajos para jutificar el precio
Pros:

Ubicacion, desayuno y sobre todo personal OK

Cons:

Faltan tres cosas en las habitaciones para justificar el precio: frigobar, aire acondicionado y ventanas con proteccion anti-ruido. Las lineas de tranvias estan a 25 metros de las ventanda y hay trafico hasta tarde en la noche y tenmprano en la mañana

2026-05-31 • via Nuitee
C
Cihan • family_with_children • tr
7
Location perfect! Very clean, nice nostalgic hotel with cute elevator. Helpful staff. No fridge in the room - which was
Pros:

Location perfect! Very clean, nice nostalgic hotel with cute elevator. Helpful staff.

Cons:

No fridge in the room - which was critical for me to cool a medicine. No elevator from 4th to 5th floor so we had to carry the luggages- and tiny and high room windows on 5th floor rooms like terrace floow rooms. I assume windows are better on other floors that s how it looked on booking pics but we did not have.

2026-05-30 • via Nuitee
S
Stefanie • solo_traveller • ch
7
2026-05-30 • via Nuitee
R
Riccarda • solo_traveller • ch
7
Gute Wahl
Pros:

Sehr nettes Personal und sehr zentral gelegen. Schöne historische Liegenschaft.

Cons:

Das Zimmer war etwas zu dunkel zum Arbeiten.

2026-05-30 • via Nuitee