Hotel National Bern

Hotels
8 (3607 reviews)
Hirschengraben 24 , Bern , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3607 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
J
Julie • couple • us
7
Pros:

Location

Cons:

Too loud with trams constantly running outside the hotel

2026-06-27 • via Nuitee
A
Alexander • solo_traveller • li
4
Sehr kleines Zimmer,
Pros:

Lage

Cons:

Zimmer und Frühstück

2026-06-27 • via Nuitee
I
Inga • couple • lv
7
Vieta izcila, bet bez kondicioniera un ledusskapja ļoti ne komfortabli
Pros:

Ļoti laba atrašanās vieta.

Cons:

Nebija ne ledusskapis, ne kondicionieris. Ļoti karsti un parastais ventilators tikai nedaudz palīdzēja. Lifts neuzved līdz 5.stāvam, bet tikai līdz 4. Istaba maza.

2026-06-27 • via Nuitee
G
Gurunath • couple • in
10
2026-06-27 • via Nuitee
S
Sven • solo_traveller • de
8
2026-06-26 • via Nuitee
A
Arjol • solo_traveller • al
7
Pros:

location

Cons:

very hot and if you open the window there is noise from outside, wi-fi is very weak

2026-06-25 • via Nuitee
D
Dr Dheeraj Shastri • solo_traveller • ch
10
2026-06-23 • via Nuitee
D
Daniel • couple • ch
10
2026-06-22 • via Nuitee
J
John • solo_traveller • au
7
Suited my needs
Pros:

Great location

2026-06-22 • via Nuitee
Y
Yvonne • couple • gb
9
Would recommend this hotel for its staff and location.
Pros:

Excellent catering and reception staff. Location excellent being only one stop from main rail hub. Loved their outdoor cafe across from main door and also their little cafe around the corner.

Cons:

Noisy trams right outside. No air conditioning.

2026-06-22 • via Nuitee
K
Ken • extended_group • mo
4
Pros:

The staff are friendly and helpful.

Cons:

It charges extra fee for a small AC, otherwise, there are fans only.

2026-06-22 • via Nuitee
V
Volker • solo_traveller • de
9
2026-06-20 • via Nuitee
L
Luca Gianferrari • solo_traveller • ch
9
Pros:

La posizione e la cortesia

Cons:

Niente

2026-06-20 • via Nuitee
K
Klaus • solo_traveller • de
8
2026-06-19 • via Nuitee
C
Carmel • couple • ca
8
Hotel with character near the station
Pros:

A quirky hotel with a lot of character. The lift was totally mind-blowing!!! Staff were lovely and we were able to leave our bags which were brought to our room when it was ready. I liked the little library and that you could buy beer in reception at cost price

Cons:

Billed as 5 min from the station was true IF you knew which exit to take. More detailed instructions would have helped us a lot when we arrived exhausted and coiuld not find the hotel. We thought the price was high for what it was and our local guest who asked if he could join us for breakfast cost us 25CHF basically for sharing a coffee!

2026-06-19 • via Nuitee
S
SofieNecy • solo_traveller • fr
6
Dommage
Pros:

Accueil très sympathique et chaleureux
Chambre lumineuse et confortable, très propre, spacieuse
Petit déjeuner buffet complet
Hôtel à deux pas de la gare et de mon lieu de réunion

Cons:

Chambre au 1er étage à côté de la réception et à l'angle de 2 rues très très passantes (tramway et circulation)
Pas de climatisation et impossible de laisser les fenêtres ouvertes en raison du bruit
De plus c'était jour de match de foot retransmis sur l'esplanade en face

2026-06-18 • via Nuitee
K
Konstantinos • solo_traveller • gr
10
Εξαιρετικά ικανοποιητική
Pros:

Η εγκάρδια συμπεριφορά του προσωπικού και ο επαγγελματισμις του.

Cons:

----

2026-06-18 • via Nuitee
D
David • couple • ch
9
2026-06-17 • via Nuitee
P
Philippe • solo_traveller • ch
7
2026-06-16 • via Nuitee
L
Loris • solo_traveller • ch
8
Pros:

Pulizia, cordialità dello staff, posizione (vicino alla stazione).

Cons:

Camera molto rumorosa, poca offerta a colazione

2026-06-16 • via Nuitee