Hotel National Bern

Hotels
8 (3762 reviews)
Hirschengraben 24 , Bern , CH
+41 31 552 15 15

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 3762 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
Abner • couple • br
10
Pros:

Localização

2026-10-31 • via Nuitee
K
Käti • couple • ch
8
2026-10-30 • via Nuitee
M
Marianne • solo_traveller • ch
8
2026-10-30 • via Nuitee
F
Francesca • extended_group • it
8
complessivamente molto buono
Pros:

posizione

Cons:

i rumori delle stanze adiacenti

2026-10-29 • via Nuitee
M
Maria Angeles • couple • es
8
2026-10-29 • via Nuitee
H
Honami • solo_traveller • gb
6
Cons:

Although the bathroom was private, it was in the corridor where is outside of my room. It felt like I was living in a dorm and slightly inconvenient.

2026-10-28 • via Nuitee
P
Paulo • couple • br
9
2026-10-28 • via Nuitee
S
Simon • solo_traveller • ch
9
Pros:

Nettes Personal und super Lage, trotzdem ruhig und komfortabel.

2026-10-28 • via Nuitee
I
irem • solo_traveller • tr
10
2026-10-26 • via Nuitee
F
Fischli • family_with_children • ch
10
Wir waren sehr zurfrieden
Pros:

der alte Lift das Frühstück und allgemein die Lage

2026-10-26 • via Nuitee
Ким • couple • uz
10
Pros:

Понравилось всё, кроме того что было прохладно в комнате

2026-10-25 • via Nuitee
R
Rachele • couple • it
9
Pros:

Buon albergo, ottima posizione

Cons:

Tutto bene,

2026-10-25 • via Nuitee
J
Julie • family_with_children • au
9
Pros:

This is a lovely hotel in Bern. The location was very central so close to the trams and railway station. The breakfast was good and we enjoyed our stay here. Our room was very clean and spacious.

Cons:

The trams outside could be a bit noisy at times but it didn't really worry us at all.

2026-10-24 • via Nuitee
D
Dominique • solo_traveller • ch
8
Toute petite chambre premier prix - sanitaires refaits très bien - pas de prise électrique ni de lampe de chevet proches
Pros:

Le rapport qualité prix est pas trop mal mais Berne est très chère !

Cons:

Petit déjeuner pas super mais juste correct sans plus

2026-10-24 • via Nuitee
N
Nadda • solo_traveller • ch
10
Quick stay near town and Insel Hospital.
Pros:

The location is very good to town and near Insel hospital. The bus in the front and free bus service. Clean room with a beautiful city view.

Cons:

If the hotel lift is out of service, people with wheel chair or senior will have a problem.

2026-10-23 • via Nuitee
H
Hayato • couple • jp
10
2026-10-23 • via Nuitee
A
Annie • solo_traveller • fr
7
Une nuit à Berne
Pros:

Hôtel un peu désuet mais avec du charme.
Le restaurant au rez-de-chaussée très bon.

Cons:

Chambre pour deux personnes correcte mais chambre pour une personne très simple et surtout qui subit des tremblements lors des passages des trains au point de faire tomber les objets posés sur la table.
Chambres au 5 ème étage avec un ascenseur qui monte que jusqu'au 4ème et qui descend jusqu'au 1er.

2026-10-22 • via Nuitee
C
Curwen • solo_traveller • gb
6
Pros:

Fab lift, staff were very helpful, always got a wave from the desk when in the lift. Room with balcony was great.

Cons:

A few trip hazards, but accept this is an old building. Otherwise had a great stay.

2026-10-21 • via Nuitee
M
Maria Belen • couple • ar
7
Pros:

El
Hotel estaba súper bien ubicado muy cerca de la estación de tren y cerca de todos los atractivos del lugar.

Cons:

El desayuno , no reponían las cosas q había en más de una oportunidad tuvimos q pedirle al personal q repongan porque los huéspedes llegaban a desayunar y no había casi nada

2026-10-21 • via Nuitee
A
Angela • couple • us
8
Perfectly situated near transport in Bern
Pros:

The location of the hotel was fabulous and a bonus for visitors who stay at a hotel in Bern--free transport in areas 100/101, so we got to enjoy that when our feet were too tired to walk much more. Breakfast was simple but delicious and charged us with the energy we needed for a big day ahead. The rooms were clean and beautiful in such an old and special building. The hotel is in a great location... public transport is so readily accessible!

Cons:

The elevator was broken, which was OK for us, but for some with physical challenges, it would have been important to know before arrival.

2026-10-20 • via Nuitee