Hotel National Bern

Hotels
8 (3252 reviews)
Hirschengraben 24 , Bern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3252 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
André • solo_traveller • ch
8
2026-02-13 • via Nuitee
A
Anett • couple • de
9
2026-02-13 • via Nuitee
F
Federico • couple • ch
9
alles zufriedenstellend !
Pros:

personal sehr freundlich und kompetend

2026-02-13 • via Nuitee
T
Teo • couple • sg
8
If tram/ street noise is not an issue, it’s a great place to stay
Pros:

Very good location to get to anywhere

Cons:

The trams were really loud as the apartment is facing the main road

2026-02-13 • via Nuitee
M
Meriem • solo_traveller • qa
8
Clean Hotel. Good Location. Friendly Staff
Pros:

The hotel is a five-minute walk from the train station, with Migros, Coop, and Starbucks nearby. It is also close to the old town and all the landmarks. The room is clean, and the staff is friendly and helpful. I highly recommend this hotel as it provides excellent value for money.

Cons:

Breakfast options are okay but could be improved.

2026-02-13 • via Nuitee
F
Franziska • solo_traveller • ch
10
Pros:

Zentral gelegen, historischer Charme, gutes Frühstück.

2026-02-12 • via Nuitee
H
Heike • couple • de
8
2026-02-12 • via Nuitee
H
Huber • extended_group • ch
9
2026-02-11 • via Nuitee
A
Alberto Davide • solo_traveller • ch
9
2026-02-10 • via Nuitee
A
Anthony • couple • gb
9
We really enjoyed our stay, excellent staff, fine location.
Pros:

Location, authentic period facilities.

Cons:

Poor breakfast options, particularly the cooked meats and cheese selections were very limited, other options generally good.
Restaurant choices could perhaps be more regional.

2026-02-10 • via Nuitee
P
Pierre André Mu • solo_traveller • fr
9
Pros:

Thé location and cleanliness

Cons:

Its impossible to book water thé way thé équipement is organised ; thé electric Line is too short to join thé plug.

2026-02-09 • via Nuitee
O
Olivia • couple • gb
7
All in all was a lovely place, staff friendly and was a beautiful place with a nice room.
Pros:

Lovely location. And bed very comfy and I love how the shutters and windows where.

Cons:

The pillows were quite flat and think they could be a little firmer
But this isn’t negative just a suggestions

2026-02-09 • via Nuitee
D
David • solo_traveller • ch
8
2026-02-08 • via Nuitee
G
Gustavo • couple • br
10
Pros:

Localização, conforto, limpeza e café de manhã.

2026-02-08 • via Nuitee
S
Sabine • solo_traveller • ch
5
2026-02-08 • via Nuitee
A
Alexandre • solo_traveller • ch
8
2026-02-01 • via Nuitee
T
TEODORO • solo_traveller • es
10
Ideal.
Pros:

El trato del personal y el encanto del hotel.
La situación del hotel es ideal. Al lado de la estación y en el centro de la ciudad.

2026-01-30 • via Nuitee
N
Nicolas • family_with_children • cl
10
Pros:

Buena ubicacion

Cons:

Todo excelente

2026-01-30 • via Nuitee
D
Daniela • couple • ch
9
Pros:

Sehr freundliches und hilfsbereites Personal an der Rezeption und auch beim Frühstück.

2026-01-30 • via Nuitee
S
Shin-Han • couple • tw
8
很棒
Pros:

位置以及古老的電梯

Cons:

廁所稍微小

2026-01-28 • via Nuitee