The Crown Hotel

Hotels
8.1 (778 reviews)
21 Oudezijds Voorburgwal , Amsterdam , nl

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.43
Mixed reviews about the cleanliness; slight issues noted with maintenance.
Service
8.9
Staff received high praise for friendliness and professionalism.
Location
8.94
Great location in the city center, highly appreciated by guests.
Room Quality
7.39
Rooms are small and in need of maintenance but adequate for short stays.
Amenities
7.92
Basic amenities are present; nothing extraordinary but satisfactory.
Value for Money
7.88
Reasonable pricing for the location, though upper tiers may expect more.
Food and Beverage
7.93
No specific feedback on food and beverage; standard quality for this hotel tier.
Overall Experience
8.4
Despite some issues, guests overall had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:17

Property Description

Convenient Location
Located in the heart of Amsterdam, Crown Hotel is just a stone's throw away from iconic landmarks such as Dam Square and Amsterdam Central Station.

Modern Amenities
Enjoy a comfortable stay with 24-hour front desk service, airport transfers, and complimentary WiFi available throughout the property.

Nearby Attractions
Explore the city with ease as the hotel is situated close to popular attractions like Beurs van Berlage and Rembrandt House.

Experience the best of Amsterdam at Crown Hotel. Book now for an unforgettable stay!

Important information:

Well located in the Amsterdam City Center district of Amsterdam, Crown Hotel is set 2297 feet from Dam Square, 1312 feet from Beurs van Berlage and 2297 feet from Rembrandt House. This 1-star hotel offers room service, a 24-hour front desk and free WiFi. The property is 1312 feet from the city center and 328 feet from Museum Ons' Lieve Heer op Solder.

At the hotel, rooms come with a desk. At Crown Hotel every room includes bed linen and towels.
We are pleased to offer free coffee and tea for all our guests in the hotel lobby.

Popular points of interest near the accommodations include Basilica of St. Nicholas, Dutch National Opera & Ballet and Amsterdam Central Station. The nearest airport is Schiphol Airport, 11 mi from Crown Hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.1
Based on 778 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
B
Bruno couple br
10
Ótima Estadia.
Pros:

Atendimento excelente e localização maravilhosa! Nossa passagem era tarde e estávamos com muitas malas, conseguimos deixá-las no hotel após o checkout para visitar a cidade o que nos ajudou muito!

Cons:

Você consegue ouvir alguns barulhos dos outros hóspedes chegando à noite.

2026-02-15 via Nuitee
Y
Youssef couple eg
10
2026-02-14 via Nuitee
H
Halyna solo_traveller cz
8
2026-02-14 via Nuitee
M
Molly couple gb
8
Great location and great experience. Basic room and shared bathroom.
Pros:

Great location and room and shared bathroom were clean. Staff were incredibly welcoming.

Cons:

We were in room at top of hotel and the stairs were very steep and difficult to use especially to get to the shared bathroom downstairs. Room was also small.

2026-02-14 via Nuitee
M
Muhlis solo_traveller be
4
Sleepless nights in a room with no ventilation.
Pros:

The hotel is very close to the central station, and has a process for people that will arrive late which works quite good. You get your key when there is no staff and a printed instruction sheet to get in your room.
The hotel was really clean, and I saw a place for cats which made me think maybe you can bring yours if you have to because during my stay there was no resident pet around.
Free coffee is available 24/7 and there are one pager flyer maps at the reception which guides you through the city you can take.

Cons:

My room (102) had no ventilation. The only available means of ventilation was this little fan which only worked when you turn on the lights of the shower/bathroom.
There was a window very high which I had no means of reach, so every day when I arrived I had to keep the door ajar for 30 minutes just to change the air in the room.
My second problem in the room was again this window which had no curtains. It was adjacent to the hall of the first floor where the light was on 24/7, coming inside the room all night and directly at my face at 2 am, 3 am, 4 am . I stayed there for 2 nights and zero sleep for 2 nights. You will see in the photos what I am talking about.
As a result, it was a really bad experience…

I also didn”t see in the one pager how I can connect to wifi, the gsm reception was quite awful in the room. Imagine you are not able to sleep, can’t connect to internet and the air keeps on becoming more stale by the minute….

2026-02-14 via Nuitee
A
Adamo couple it
8
Pros:

Posizione

2026-02-13 via Nuitee
Y
YUPING extended_group de
10
Pros:

旅館人員服務親切,一樓有免費的咖啡水果和飲用水,房間設計現代整潔。有一隻好可愛的貓貓!

Cons:

樓梯有點陡所以上下樓要小心一點,但可以請櫃檯服務人員幫忙搬行李下來。

2026-02-13 via Nuitee
M
Maria Luisa solo_traveller it
8
2026-02-12 via Nuitee
E
Emma solo_traveller gb
7
2026-02-12 via Nuitee
N
Nessrine solo_traveller dz
10
Pros:

Emplacement et propreté

2026-02-12 via Nuitee
S
Stéphane solo_traveller fr
8
Conforme aux attentes.
Pros:

Hôtel très bien situé, accueil courtois et professionnel.

Cons:

Pas de TV mais bien annoncé lors de la réservation.
Ce serzait un petit plus...

2026-02-12 via Nuitee
J
Josh extended_group gb
9
We had a great time staying here, and would definitely book here again if we came back
Pros:

Great location, great staff, a nice place to stay

Cons:

I didn’t find the pillows very comfortable

2026-02-11 via Nuitee
ÇELİK couple tr
8
2026-02-11 via Nuitee
P
Paige couple gb
10
Amazing location
2026-02-11 via Nuitee
A
Ali family_with_children kw
9
يستحق الزيارة
Pros:

موقع جميل جدا ومكان رائع وخدمة الرسبشن 100‎%‎

2026-02-11 via Nuitee
F
Francesca Pia couple it
7
Siamo stati davvero bene io e il mio compagno , personale gentile, La zona tranquilla e la posizione ottima
Pros:

Tutto bello e pulito

Cons:

Che non abbia il piatto doccia… e l’acqua finisce tutto sul pavimento del resto tutto carino e accogliente

2026-02-10 via Nuitee
A
anatealho extended_group br
9
2026-02-10 via Nuitee
M
Muhammet extended_group fr
1
Ça mérite de demander un remboursement vu l’état de la chambre
Pros:

Le personnel gentil

Cons:

L’hôtel trop sale , enlever au moins la poussière en dessous du lit , c’était vraiment très sale
Un minimum respecter vos client

2026-02-10 via Nuitee
F
Fanny couple be
10
Pros:

L’endroit est très bien positionné et le personnel très gentil.

Cons:

Le seul bémol était qu’on avait deux couettes 1 personne alors que c’était un lit double, mais tout le reste était super.

2026-02-10 via Nuitee
L
LUCIO MARIO couple pl
6
Pros:

Location is great

Cons:

The room we got was not on any pic. No furniture, just a place to hang jackets.

2026-02-10 via Nuitee