Sheraton Orlando Lake Buena Vista Resort

Hotels
•
Sheraton
7.4 (1427 reviews)
12205 S. Apopka - Vineland Road , Orlando , us

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive staff
Good location
Pleasant breakfast
Cons:
Outdated room quality
High resort fees
Lack of bathrobes and slippers

Categories

Cleanliness
6.91
There were mentions of cleanliness issues in several reviews, particularly outdated rooms and lack of bathrobes.
Service
8.38
Positive remarks about staff, especially Angelica and Daniel, highlighting attentive and helpful service.
Location
7.92
General praise for the hotel’s location, though one review mentioned noise from the street.
Room Quality
6.87
Mixed feedback on room quality; some rooms are dated and need remodeling.
Amenities
7.3
Amenities fell short of expectations, e.g., no bathrobes or adequate room instructions.
Value for Money
6.66
Concerns about the resort fee and the perceived value of amenities received in relation to price.
Food and Beverage
7.91
Breakfast praised as good, alongside specific mentions of positive dining experiences.
Overall Experience
7.28
General feedback indicates a satisfactory experience, but room issues detracted from an otherwise good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:30

Property Description

Luxurious Amenities
Indulge in the 2 outdoor pools, waterslide, and outdoor hot tub at Sheraton Lake Buena Vista Resort. Relax in a poolside cabana or pamper yourself at the Top of the Palms Spa.

Convenience and Comfort
Each room is equipped with a refrigerator and a flat-screen cable TV. Enjoy the 24-hour fitness centre, games room, and on-site convenience store. Car hire and parking services are also available for your convenience.

Delicious Dining Options
Savor a variety of dining experiences at the Sheraton Resort, from casual poolside meals at the 27 Palms Grill to a la carte and buffet options at Zest Restaurant featuring American cuisine.

Experience luxury, convenience, and delicious dining at Sheraton Lake Buena Vista Resort. Book now for an unforgettable stay!

Important information:

Resort fee includes the following: Scheduled theme park shuttle, Disney send off bottled water, daily $10 food and beverage resort credit, one appetizer, WiFi access, and all scheduled resort activities.

Breakfast Included rates are for 2 adults only and any additional guest will have to pay the breakfast price per additional guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 1427 reviews
Cleanliness: 6.91
Service: 8.38
Location: 7.92
Room Quality: 6.87
Amenities: 7.3
Value for Money: 6.66
Food and Beverage: 7.91
Overall Experience: 7.28
M
Margherita • solo_traveller • us
4
2026-03-13 • via Nuitee
T
Tulio • family_with_children • pe
10
Great place near Disney and Univeral
Pros:

Everything

Cons:

All was great

2026-03-12 • via Nuitee
B
bethannem2019 • Family
8
Friendly, helpful staff
Pros:

Resort is going through renovations, so at times there can be some noise or areas closed off. But the staff has been super friendly and helpful. Haven’t met an employee yet that wasn’t personable or accommodating. Facility is large, with plenty of seating and amenities. Walking distance to enough things that you don’t have to fight the traffic. We’ve stayed at many Marriot properties in the past year and this has been the most pleasant. Solid place to stay.

2026-03-10 • via Tripadvisor
M
Melinda • family_with_children • us
10
2026-03-08 • via Nuitee
N
Nadja • couple • us
8
Nice stay and room was updated recently
Pros:

Location

Cons:

They were under construction , room booked was balcony. isn't what we received . Booked month in advance

2026-02-27 • via Nuitee
E
engineer64 • Business
8
Hotel Caters to both Disney and Universal Studios
Pros:

The Sheraton was a nice choice for a Disney Area hotel. Its one of the few hotels that include shuttles to both Disney parks and Universal parks. The shuttle times are very limited; so if you want to go from opening to close, you will probably need a ride for . one of the trips. There is not a Bonvoy Members Lounge at this property. The Renaissance about a half a mile away, manages this with a daily resort credit and free breakfast.
The resort was very clean and the food and service was great. I never found a channel guide on the TV- it would be nice for a tv channel guide or instructions. The wifi, HVAC, bathroom were all very good.
It was a nice walk to Disney Springs - very safe on nice sidewalks and about a mile. That is more convenient than riding busses from most of the resorts.

Per their printed schedule there are no busses to Magic Kingdom
- Bus schedule:
First bus to Universal 705am
First Bus to Hollywood Studios 955am
First Bus to Epcot 1020 am
Only Return from Hollywood Studios 415pm
Only Return from Epcot 1015 pm
Only return from Universal 715pm

More

2026-02-25 • via Tripadvisor
T
Takahisa • couple • jp
7
普通
Pros:

スタッフのホスピタリティ

Cons:

朝食メニュー

2026-02-24 • via Nuitee
T
timk232 • Family • Connecticut
10
Five star review for this hotel - from a Platinum Elite Member
Pros:

As a Marriott Platinum Elite Member, I've seen all types of Marriott hotels. If you are looking for a stay in Orlando, then look no further than this resort. We had a fantastic long weekend stay with the Sheraton Orlando Lake Buena Vista Resort! My family and I were visiting the Disney Parks and wanted someplace convenient to the parks along with a hotel that also had great accommodations. The hotel is quiet, safe, clean and beautiful. My kids loved the amazing pool set up. Two large pools, a water slide, a basketball hoop, a volleyball net, and two large hot tubs with a bar/restaurant set up next to the pools. The five-star service was exceptional from the whole hotel but particularly from Diana K, Carlo and Ariel. The Disney parks are only a ten minute ride from this hotel.

We already can't wait to return. Thank you.

2026-02-17 • via Tripadvisor
A
AKANNI • family_with_children • gb
10
It was a good experience
Pros:

It was perfect

Cons:

The fact that I had to pay tip every time I had break fast in the morning

2026-01-19 • via Nuitee
C
Christian • family_with_children • us
10
2026-01-19 • via Nuitee
J
jessica • couple • co
9
Excelentes vacaciones
Pros:

Sus habitaciones cómodas súper limpias

Cons:

Las almohadas ya se les nota el uso y están para cambio

2026-01-19 • via Nuitee
P
Paulo R • family_with_children • br
1
Desagradável e preços alto
Pros:

Café da manha

Cons:

Custos adicionais e banheiro com vazamento área externa para acesso ao lob

2026-01-19 • via Nuitee
J
jessicacL1213AP • Family
10
Great experience
Pros:

We stayed at this hotel during a trip to disney, we usually stay on property - it isnt to terrible of drive but when your use to staying on property it is different. The hotel wasnt able to accommodate the suite that we originally booked but they gave us two rooms close to make the accommodations. We got the newly renevated rooms they were very nice. The pool area is very nice as well. The parking and the resort fees do add up though.

2026-01-18 • via Tripadvisor
J
JESUALDO • family_with_children • br
8
2026-01-16 • via Nuitee
A
Arth • extended_group • us
6
2026-01-14 • via Nuitee
B
beckyl617 • Friends getaway • Forest Lake, Minnesota
10
January 2026
Pros:

The rooms were very clean! The staff was very friend my and helpful. Kapil was an exceptional bar tender!

2026-01-13 • via Tripadvisor
D
Dauren • family_with_children • kz
10
Pros:

Удобное расположение, завтрак повторяется но вкусный, персонал молодцы вежливые и отзывчивые

Cons:

Отель подуставшый, неплохо было-бы освежить, парковка платная, за резорт снимают деньги если вы ею даже не пользоваетесь.

2026-01-06 • via Nuitee
M
Matthew • family_with_children • us
6
Pros:

Complimentary breakfast would much nicer.

Cons:

Paying extra for parking and breakfast.

2026-01-05 • via Nuitee
M
Mauricio • extended_group • br
6
2026-01-05 • via Nuitee
R
Risa • family_with_children • jp
7
楽しかった！
Pros:

清潔、部屋広い、深夜到着早朝出発も安心　シャトルバス　朝食おいしい

Cons:

バスタブ付きのつもりが、バスタブなし
パークからのシャトルバス満員

2026-01-03 • via Nuitee