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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Massage services
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Games room
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Infinity pool
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Shuttle service (free)
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Water slide
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Outdoor fireplace
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Shallow end
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Spa/wellness center services
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Fence around pool
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Beauty Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the 2 outdoor pools, waterslide, and outdoor hot tub at Sheraton Lake Buena Vista Resort. Relax in a poolside cabana or pamper yourself at the Top of the Palms Spa.
Convenience and Comfort
Each room is equipped with a refrigerator and a flat-screen cable TV. Enjoy the 24-hour fitness centre, games room, and on-site convenience store. Car hire and parking services are also available for your convenience.
Delicious Dining Options
Savor a variety of dining experiences at the Sheraton Resort, from casual poolside meals at the 27 Palms Grill to a la carte and buffet options at Zest Restaurant featuring American cuisine.
Experience luxury, convenience, and delicious dining at Sheraton Lake Buena Vista Resort. Book now for an unforgettable stay!
Resort fee includes the following: Scheduled theme park shuttle, Disney send off bottled water, daily $10 food and beverage resort credit, one appetizer, WiFi access, and all scheduled resort activities.
Breakfast Included rates are for 2 adults only and any additional guest will have to pay the breakfast price per additional guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 25 per day.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Sheraton lake buena vista was an amazing hotel / resort . The rooms were beautifully renovated and was fresh and clean. They do have a resort fee but you get 10 dollars a day to spend at the amazing bar by the pool. Overall a great place to relax for a very reasonable price. I would come back here in a heartbeat.
Sheraton advertises this hotel as renovated, but it's really not. Partial 'upgrades' around this hotel.
Let's see where to start. Parking is challenging and trying to find the proper gate entrance for your building. Ohhh...might I add that were locked out because the gate battery "died"
FOUR trips back and forth to the lobby to try and get working keys!! Mind you this was after a full day at Disney. Front desk clerk seemed exasperated with me when I asked for more help.
The lobby is nice but that's about it, the carpeting inside the room towers are stained and yucky. Elevators are slow, so be patient.
Now the room..... the only renovation I see is the shower and the laminate flooring. This AC makes more noise than a bulldozer so here I am up because of a noisy AC and partial black out curtains. Half filled bottles of amenities seem odd, at the very least. TV doesn't get many channels so bring plenty of books.
Beds are ok but the bedding needs to be replaced.
I am not a happy camper about this place at all. It poses a lot of security issues if you are not able to get inside the elevators, gates and/or your room. My granddaughter missed the Disney parade at night because we were not able to gain access to our "hotel".
Marriot.....Sheraton...this place is not a good place to relax. More frustrating than anything. Yuck!
Location, the pool
Customer service quite poor
Room service not done one day out if 4, mistakes in the invoice
Pool
Air conditioner
The location was great, very central very close and the staff was more than welcoming
I was surprised to find that the rooms were not equipped with a microwave, especially the Family Suites-which is very crucial these days-even the most economical hotels have this amenity… Also, the rooms are not stocked properly for the amount of guests they hold… Very minimal supplies are available.
Location to Disney size of room and the breakfast as well as the great staff
It was a 10 out of 10 I highly recommend and I will be going back there if I ever stay in Orlando. The breakfast was decent and the room very clean . Staff was very nice too
Great location, the staff was nice, the room was clean.
Lots of hidden fees. 25 dollars per day for “resort fee”. Paid for breakfast in advance, but there was a big suggested tip every day. Parking was like another 25 dollars per night
I love the pool area. And how our room was right at the pool right at the entrance. The room was very clean. I would book againfor thew family.
I didn't like the fact I asked was there any additional charged and i was told no. But at arrival i was charged a $100 deposit and $50 a night for resort fee for parking etc.
Close to everything
Nothing
We stayed her because it's near Disney property. As a matter of fact, this is a Disney Neighbor hotel. They do have a bus company that takes you to the various parks. Tips for the driver is highly hinted.
The hotel staff is top notch! I've sent packages there ahead of my stay. One of them was misplaced, both front desk staff Louis & security staff Evon helped me looked and looked. And it was late in the evening, they still have great attitude and willing to assist. Really appreciated them. ( and yes they found it later).
The value for the room is great. The location is a few mins from Disney Springs, if you want to walk it's about 30 mins. We Uber over to the the various parks and if you go off-peak time, it cost about $10-17. So between the room rate and fee for uber, it's still cheaper than staying on Disney Property. Worth staying here.
The only complaint I have is the hat water for the sink. It took a long time to warm up, and I feel like I'm wasting water to get to my warm water. Also, housekeeping was a little too eager and threw out my shopping bags and cookie (untouched). That was not cool.
Hotel restaurant and bar both have all the food you want. But if you want to eat something else, there are lots of places walkable for less than 5 mins to get there.
The bed was comfortable
The lobby area outside of the elevator was HOT as if the air conditioning was broken. I had to pay 25 plus taxes to park my car in their horrible parking lot that had a good portion blocked off for their $35 valet parking option. I only stayed there from midnight to 8AM. What a ripoff gouge my wallet cash grab. How the hell am I supposed to get there without a car? It should be included in the cost to stay there and offer a discount of you don’t need parking be to hadn’t planned on the additional charge and it was enough to make me remember.
Localização
Quarto pequeno
Cama extremante mole ; muito extremamente coluna já era .
Cortinas sem vedação a luz
So perfect of a stay until the end. We left our sons new swimsuit on AC dryer vent - and immediately sought to get it back in lobby. We were told we had to leave an online report despite just departing … so went through their process and even extended our time in Orlando just to get the suit set back... and the suit was never retrieved. The cleaning woman must have seen it and stole it for her own kids or grandkids. It was literally only thing we left behind last minute. Completely dishonest housekeeper (1st room on north side of 4th floor). This is how they treat top tier bonvoy members here.
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