Sheraton Orlando Lake Buena Vista Resort

Hotels
Sheraton
7.4 (1423 reviews)
12205 S. Apopka - Vineland Road , Orlando , us

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive staff
Good location
Pleasant breakfast
Cons:
Outdated room quality
High resort fees
Lack of bathrobes and slippers

Categories

Cleanliness
6.91
There were mentions of cleanliness issues in several reviews, particularly outdated rooms and lack of bathrobes.
Service
8.38
Positive remarks about staff, especially Angelica and Daniel, highlighting attentive and helpful service.
Location
7.92
General praise for the hotel’s location, though one review mentioned noise from the street.
Room Quality
6.87
Mixed feedback on room quality; some rooms are dated and need remodeling.
Amenities
7.3
Amenities fell short of expectations, e.g., no bathrobes or adequate room instructions.
Value for Money
6.66
Concerns about the resort fee and the perceived value of amenities received in relation to price.
Food and Beverage
7.91
Breakfast praised as good, alongside specific mentions of positive dining experiences.
Overall Experience
7.28
General feedback indicates a satisfactory experience, but room issues detracted from an otherwise good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:30

Property Description

Luxurious Amenities
Indulge in the 2 outdoor pools, waterslide, and outdoor hot tub at Sheraton Lake Buena Vista Resort. Relax in a poolside cabana or pamper yourself at the Top of the Palms Spa.

Convenience and Comfort
Each room is equipped with a refrigerator and a flat-screen cable TV. Enjoy the 24-hour fitness centre, games room, and on-site convenience store. Car hire and parking services are also available for your convenience.

Delicious Dining Options
Savor a variety of dining experiences at the Sheraton Resort, from casual poolside meals at the 27 Palms Grill to a la carte and buffet options at Zest Restaurant featuring American cuisine.

Experience luxury, convenience, and delicious dining at Sheraton Lake Buena Vista Resort. Book now for an unforgettable stay!

Important information:

Resort fee includes the following: Scheduled theme park shuttle, Disney send off bottled water, daily $10 food and beverage resort credit, one appetizer, WiFi access, and all scheduled resort activities.

Breakfast Included rates are for 2 adults only and any additional guest will have to pay the breakfast price per additional guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 1423 reviews
Cleanliness: 6.91
Service: 8.38
Location: 7.92
Room Quality: 6.87
Amenities: 7.3
Value for Money: 6.66
Food and Beverage: 7.91
Overall Experience: 7.28
J
jessica couple co
9
Excelentes vacaciones
Pros:

Sus habitaciones cómodas súper limpias

Cons:

Las almohadas ya se les nota el uso y están para cambio

2026-01-19 via Nuitee
P
Paulo R family_with_children br
1
Desagradável e preços alto
Pros:

Café da manha

Cons:

Custos adicionais e banheiro com vazamento área externa para acesso ao lob

2026-01-19 via Nuitee
C
Christian family_with_children us
10
2026-01-19 via Nuitee
A
AKANNI family_with_children gb
10
It was a good experience
Pros:

It was perfect

Cons:

The fact that I had to pay tip every time I had break fast in the morning

2026-01-19 via Nuitee
J
jessicacL1213AP Family
10
Great experience
Pros:

We stayed at this hotel during a trip to disney, we usually stay on property - it isnt to terrible of drive but when your use to staying on property it is different. The hotel wasnt able to accommodate the suite that we originally booked but they gave us two rooms close to make the accommodations. We got the newly renevated rooms they were very nice. The pool area is very nice as well. The parking and the resort fees do add up though.

2026-01-18 via Tripadvisor
J
JESUALDO family_with_children br
8
2026-01-16 via Nuitee
A
Arth extended_group us
6
2026-01-14 via Nuitee
B
beckyl617 Friends getaway Forest Lake, Minnesota
10
January 2026
Pros:

The rooms were very clean! The staff was very friend my and helpful. Kapil was an exceptional bar tender!

2026-01-13 via Tripadvisor
D
Dauren family_with_children kz
10
Pros:

Удобное расположение, завтрак повторяется но вкусный, персонал молодцы вежливые и отзывчивые

Cons:

Отель подуставшый, неплохо было-бы освежить, парковка платная, за резорт снимают деньги если вы ею даже не пользоваетесь.

2026-01-06 via Nuitee
M
Mauricio extended_group br
6
2026-01-05 via Nuitee
M
Matthew family_with_children us
6
Pros:

Complimentary breakfast would much nicer.

Cons:

Paying extra for parking and breakfast.

2026-01-05 via Nuitee
R
Risa family_with_children jp
7
快適
Pros:

連泊にしてくれた

Cons:

駐車場ビュー

2026-01-03 via Nuitee
R
Risa family_with_children jp
7
楽しかった!
Pros:

清潔、部屋広い、深夜到着早朝出発も安心 シャトルバス 朝食おいしい

Cons:

バスタブ付きのつもりが、バスタブなし
パークからのシャトルバス満員

2026-01-03 via Nuitee
A
allysonn574 Family
10
Amazing Stay December 27th-Jan 1st 2026
Pros:

Hi,
I’ve been coming to this hotel for 20+ years way back when it was the Sheraton Safari.

The front desk this time has been absolutely amazing, especially Angelica.

We were put in one of the newly renovated towers, and my daughter and I were so pleasantly amazed at how beautiful the rooms turned out.

Thank you to the managers also who are making our stay unforgettable.

Allyson Nimbley

2025-12-28 via Tripadvisor
V
vincew804 Family
8
Overnight stay for Xmas party at friends nearby.
Pros:

The hotel is being updated, which is good. The whole Resort fee for daily charges to your room is unclear and no one who works there was able to explain exactly how it works. Bottom line $24/day with a $10 refund and a $12 voucher for a "free" appetizer seems at best a $22 value for $24 paid per day.

2025-12-16 via Tripadvisor
F
Fahman family_with_children us
4
Overbooked, my room wasn’t available at arrival had to go to another hotel nearby.
Pros:

Location

Cons:

The system, the checking in process.

2025-12-16 via Nuitee
V
V8468UHfranklinr Family
6
Potential for more improvement
Pros:

We enjoyed our stay. The room was cleaned and nice except no bathrobes, slippers and cup glasses. Parking garage lack of instructions on how to exit. housekeeping staffs are very friendly.

2025-12-05 via Tripadvisor
I
Ingemar couple se
7
Lugn höstsemester med shopping
Pros:

Enkel med bra frukost. Bra läge nära parker och shopping med flera enklare restaurangalternativ i närheten.

Cons:

Det framgick inte vid bokningstillfället att hotellet till 50% håller på att renoveras. Vi fick också senarelägga ankomsten på grund av att vattnet i anläggningen var avstängt. Å andra sida hanterade personalen oss väldigt proffsigt.

2025-12-04 via Nuitee
R
Raul couple us
1
2025-12-02 via Nuitee
D
deborahcE8653XN Couples Chicago, Illinois
2
Disappointed
Pros:

We stayed for one night in February 2025 and were glad it was only one night. The hotel needs remodeling as the room was dark and dated and the air conditioning didn’t work. We were moved to a different room after waiting a long time. Management was slow to respond to concerns which is uncharacteristic for a Sheraton hotel. Its location in the Lake Buena Vista area is excellent although our room was noisy as it faced the busy street. Hopefully they will make necessary changes as this is a great location for vacationers.

2025-11-30 via Tripadvisor