Sheraton Orlando Lake Buena Vista Resort

Hotels
•
Sheraton
7.4 (1500 reviews)
12205 S. Apopka - Vineland Road , Orlando , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive staff
Good location
Pleasant breakfast
Cons:
Outdated room quality
High resort fees
Lack of bathrobes and slippers

Categories

Cleanliness
6.91
There were mentions of cleanliness issues in several reviews, particularly outdated rooms and lack of bathrobes.
Service
8.38
Positive remarks about staff, especially Angelica and Daniel, highlighting attentive and helpful service.
Location
7.92
General praise for the hotel’s location, though one review mentioned noise from the street.
Room Quality
6.87
Mixed feedback on room quality; some rooms are dated and need remodeling.
Amenities
7.3
Amenities fell short of expectations, e.g., no bathrobes or adequate room instructions.
Value for Money
6.66
Concerns about the resort fee and the perceived value of amenities received in relation to price.
Food and Beverage
7.91
Breakfast praised as good, alongside specific mentions of positive dining experiences.
Overall Experience
7.28
General feedback indicates a satisfactory experience, but room issues detracted from an otherwise good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:30

Property Description

Luxurious Amenities
Indulge in the 2 outdoor pools, waterslide, and outdoor hot tub at Sheraton Lake Buena Vista Resort. Relax in a poolside cabana or pamper yourself at the Top of the Palms Spa.

Convenience and Comfort
Each room is equipped with a refrigerator and a flat-screen cable TV. Enjoy the 24-hour fitness centre, games room, and on-site convenience store. Car hire and parking services are also available for your convenience.

Delicious Dining Options
Savor a variety of dining experiences at the Sheraton Resort, from casual poolside meals at the 27 Palms Grill to a la carte and buffet options at Zest Restaurant featuring American cuisine.

Experience luxury, convenience, and delicious dining at Sheraton Lake Buena Vista Resort. Book now for an unforgettable stay!

Important information:

Resort fee includes the following: Scheduled theme park shuttle, Disney send off bottled water, daily $10 food and beverage resort credit, one appetizer, WiFi access, and all scheduled resort activities.

Breakfast Included rates are for 2 adults only and any additional guest will have to pay the breakfast price per additional guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Guest Reviews

7.4
Based on 1500 reviews
Cleanliness: 6.91
Service: 8.38
Location: 7.92
Room Quality: 6.87
Amenities: 7.3
Value for Money: 6.66
Food and Beverage: 7.91
Overall Experience: 7.28
C
Cedric • family_with_children • ch
7
Pros:

Chambre spacieuse

Cons:

Peu de personnel...

2026-10-24 • via Nuitee
P
Paulo Augusto • couple • br
8
2026-10-21 • via Nuitee
M
Melissa • couple • us
10
Pros:

The hotel was in a great location, very clean and the staff were all friendly and helpful.

2026-10-19 • via Nuitee
K
Karen • solo_traveller • ca
7
Decent but could be better
Pros:

Beds were comfy

Cons:

Cleanliness - the entire property needs a good deep clean. Floors especially. The first room I was assigned was gross. It was definitely not cleaned other than the beds being made. The second room was better but had no ironing board which I needed. Staff are very courteous.

2026-10-17 • via Nuitee
R
Rachel • family_with_children • us
9
2026-10-16 • via Nuitee
L
Lina • extended_group • us
10
2026-10-13 • via Nuitee
D
Dylan • family_with_children • us
10
2026-10-12 • via Nuitee
C
Celso • solo_traveller • us
5
We did not enjoy the way it was planned
Pros:

Close enough to Disney Springs

Cons:

The pool was closed during our stay so that was disappointing and also breakfast the next morning was not included in our reservation

2026-10-10 • via Nuitee
K
Kishore • extended_group • gb
8
2026-10-07 • via Nuitee
H
Hernan • couple • us
10
2026-09-18 • via Nuitee
N
Natalie • couple • us
5
Pros:

Reserved a pool view and DID NOT get a pool view.

Cons:

Reserved a pool view and DID NOT get a pool view.

2026-09-16 • via Nuitee
T
Tomasz • couple • pl
7
2026-09-16 • via Nuitee
N
Newitt • family_with_children • us
8
2026-09-11 • via Nuitee
A
Amy • couple • us
10
2026-09-10 • via Nuitee
J
Jose • couple • us
8
2026-09-09 • via Nuitee
L
Lana • solo_traveller • us
10
2026-09-08 • via Nuitee
G
Greisy • family_with_children • us
10
Maravillosa
Pros:

La ubicación

2026-09-08 • via Nuitee
J
Jorge • couple • us
2
Pros:

Location

Cons:

Pillow cases and sheets were dirty and smelly, refrigerator had left over stuff from prior guest

2026-09-07 • via Nuitee
R
Rosalina • solo_traveller • us
5
No muy buena experiencia.
Pros:

La ubicación cerca del parque de Sea World qué era al parque que quería ir en esta escapada de fin de semana y la habitación estaba limpia.

Cons:

No trabajaba el refrigerador, no había jabón liquido en los dispensadores del baño, gracias que siempre llevo el jabón antialergico que uso cada vez que viajo, había poco personal al llegar al hotel, lo que hace que hayan filas largas para el check in.

2026-09-07 • via Nuitee
C
Cristóbal • solo_traveller • cl
7
Plaga Hormigas y ventilador ruidoso
Pros:

La piscina y ubicación

Cons:

Tuve que pedir cambio se habitacion debido a que la primera tenia plaga de hormigas y eso que estabamos en el piso 4, por otro lado el aire acondicionado es demasiado ruidoso.

2026-09-06 • via Nuitee