Leonardo Royal Hotel Amsterdam

Hotels
•
Leonardo Hotels
8.4 (12045 reviews)
Paul van Vlissingenstraat 24 , Amsterdam , NL
+31 20 250 0000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very close to metro / excellent location
Excellent breakfast and wide selection
Good value for money
Helpful/warm staff in several reviews
Lobby shop and in-room coffee/boiler
Cons:
Cleanliness issues: stains, mold, unclean sheets
Inconsistent service and a notable laundry dispute
Long queues at check-in / check-out
Slow or unreliable Wi‑Fi
Mixed room quality (small rooms for some, mattress/pillow complaints)

Categories

Cleanliness
6
Multiple reviews cite stains, mold in sink, unclean sheets and inconsistent room cleaning; one guest praised the room cleaner but overall cleanliness is below expected standard.
Service
8
Service is mixed: several reports of warm, professional staff (e.g., welcoming host 'Mo', good bar staff and cleaner) but there are complaints about long check-in/out queues, a serious laundry charge dispute and inconsistent communication.
Location
9.4
Location is repeatedly praised — metro station is very close (50 m / in front of hotel), making transport access a strong positive.
Room Quality
7.8
Room quality is mixed: some guests highlight large rooms and good views, others mention small rooms, worn carpet, very soft mattress and pillow issues.
Amenities
9
Amenities are strong: excellent breakfast selection, in-room coffee/boiler, lobby shop and good breakfast space; minor negatives include slow Wi‑Fi and lack of complimentary toiletries.
Value for Money
9
Several guests explicitly praise value (e.g., 'Price fit value', 'Rapporto qualità prezzo eccellente'), indicating perceived good value for price.
Food and Beverage
9.2
Breakfast and F&B receive high marks: large breakfast room, great selection of teas, juices, fruit and varied sweet/savoury choices.
Overall Experience
8.8
Overall experience is positive on location, breakfast and value, but tempered by inconsistent cleanliness and some serious service incidents; many guests indicate they would return while at least one had a strongly negative final impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Accommodation
Leonardo Royal Hotel Amsterdam, located just 3.4 km from Amsterdam RAI, offers a 4-star experience with a fitness centre, private parking, and a restaurant and bar on-site. The air-conditioned rooms are well-equipped with modern amenities like a coffee machine, flat-screen TV, and a private bathroom with a shower.

Relaxation and Wellness
Guests can unwind at the sauna or take in stunning city views. The hotel also provides free WiFi, room service, and a 24-hour front desk for convenience.

Delightful Dining and Activities
Start your day with a buffet breakfast and explore the city with ease using bike hire available at the hotel. Located near Heineken Experience and Royal Theater Carré, there's plenty to see and do.

Experience luxury and convenience at Leonardo Royal Hotel Amsterdam.

Important information:

Please note that different policies apply for group reservations of 9 rooms or more.

Please note that this a cash free hotel. Only electronic payments are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.4
Based on 12045 reviews
Cleanliness: 6
Service: 8
Location: 9.4
Room Quality: 7.8
Amenities: 9
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 8.8
S
Shay • couple • gb
9
2026-10-31 • via Nuitee
K
Krzysztof • extended_group • is
8
2026-10-31 • via Nuitee
G
Gurumrite • couple • gb
5
2026-10-31 • via Nuitee
A
Ali • extended_group • sa
10
2026-10-30 • via Nuitee
K
Kris Amliwala • family_with_children • gb
10
Large room, great amenities and clean.
Pros:

The size of the room and the views exceeded expectations. The size of the restaurant for breakfast was very big, with lots of availability to be seated straight away. Great selection of teas, juices and fruit. Good selection of other foods and cereals.

Cons:

The queues at check-in time and check-out were very long, even with all four desks occupied.

2026-10-30 • via Nuitee
M
Mark • extended_group • il
5
Price fit value
Pros:

Metro is very close

Cons:

Small rooms, no cleaning service until you specifically ask, stains everywhere, marks of lips on the glass, mold in the sink, the sheets weren’t clean.

2026-10-30 • via Nuitee
L
Ludo • solo_traveller • be
10
rustig en aangenaam
Pros:

Zeer warm onthaal gekregen bij aankomst van Mo! zeer profesioneel en super vriendelijk!

Cons:

de muur in de badkamer, naast het toilet was niet goed gepoest.

2026-10-30 • via Nuitee
E
Emilia • couple • nl
4
2026-10-29 • via Nuitee
P
Prajakta • couple • nl
8
2026-10-28 • via Nuitee
T
Taher • extended_group • jo
10
2026-10-28 • via Nuitee
P
Pierpaolo • couple • ch
8
Siamo tornati al Leonardo hotel e credo che potremmo tornarci ancora. La posizione è decentrata, ma la metro è a 50 metr
Pros:

Rapporto qualità prezzo eccellente.
Colazione ottima, ampia scelta sia dolce che salato.
Macchinetta caffè/bollitore nella stanza

Cons:

La moquette, il materasso troppo morbido per me, i cuscini

2026-10-28 • via Nuitee
A
Alona • solo_traveller • de
10
2026-10-27 • via Nuitee
J
Jorunn • extended_group • nl
8
2026-10-27 • via Nuitee
M
Max • extended_group • gb
1
2026-10-27 • via Nuitee
F
Flor • extended_group • es
9
Pros:

habitacion

Cons:

nada

2026-10-27 • via Nuitee
I
Ioana Covrig • couple • ro
9
Coming back again for sure!
Pros:

The hotel is really nice and has everything you need, especially the small shop in the lobby and the fact that the metro station is in the front of the hotel.
The breakfast was amazing and with everything you could wish for.
Definetly coming back!

Cons:

The Wi-Fi was slow and sometimes was not working

2026-10-27 • via Nuitee
D
Derek • solo_traveller • au
2
Good until it wasn't.
Pros:

Up until the last night the accommodation was fine. The bar staff and the woman cleaning the room were excellent.

Cons:

Up until the last night reception also seemed ok. When I arrived they said, as I was staying for a week I could have a free laundry. Maybe I misheard but if I did when I took down a bundle of laundry to the reception desk, and reminded the same person that I had a free laundry they agreed.

This is an airport hotel a metro train trip away from the centre of Amsterdam with nothing around to entice long term guests, except me.

So it seemed like a legitimate arrangement.

As I was leaving the next day I went down to reception twice to get the laundry and when it finally arrived they said it would cost 50 Euros, less the cost of 3 items. So 38 Euro. No amount of arguing helped. They kept pointing to the piece of paper the order was on as if that solved everything. And saying that all hotels would do the same. As if that explained it. One of them even tried to take the laundry box away from me when I said I wouldn’t pay. And the other 5 or 6 people behind the counter were standing around just looking at us like it was some sort of entertainment.. I thought the behaviour was agressive and not to be expected from a four star hotel or any hotel for that matter And I’m 75 years old so stressing me out isn’t good for my health or the hotel’s duty towards their guests.

If you decide to stay in this hotel make sure you have any arrangements in writing, something they don’t do well. No information on how to access the metro train, shops, uber eats, supermarkets.

Bring your own toiletries, no free ones, and you get 4 coffee machine pods, four more if you go to reception, and ask for them, no matter how long you stay.

I doubt they will ask me for a critique. So this may just be for Booking.com..

Never again.

2026-10-27 • via Nuitee
V
Valentino • extended_group • be
10
2026-10-26 • via Nuitee
A
Aidan • couple • gb
8
2026-10-26 • via Nuitee
N
Nicoxyz • couple • nl
8
Prima uitvalsbasis maar op details nog veel te verbeteren
Pros:

Locatie is helemaal top, met metrostation Overamstel aan de overzijde van de straat. Prima uitvalsbasis voor een verblijf in Amsterdam. De omgeving zelf heeft niets te bieden.
Kamers zijn comfortabel, ontbijt is uitstekend, parkeergarage is ruim.

Cons:

We hadden 2 single beds geboekt maar kwamen alsnog in een queen size bed terecht. Kluisje is onbruikbaar (geeft een error). We kregen ongevraagd een kamer met badkamer voor invaliden. Dat is minder comfortabel. Na de eerste nacht word je vriendelijk gevraagd hoe je verblijf is. Bovenstaande punten aangegeven, met de vermelding dat we geen actie verwachten (wilden niet verhuizen naar een andere kamer). Gemiste kans dat je vervolgens geen enkele reactie krijgt, al is het maar een bedankje voor de input of sorry voor het ongemak. Nu wek je verwachtingen die je vervolgens niet inlost. En oh ja, haal die lullige briefjes uit de liften waarin je bedelt om een 9 of een 10. Alleen daarom al kom je bij mij niet hoger dan een 8.

2026-10-25 • via Nuitee