Boulevard Hotel

Hotels
7.1 (1337 reviews)
15-17 Alpers ave Epsom , Auckland , nz

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared kitchen
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Spacious rooms
Cons:
Cleanliness issues
Uncomfortable mattress
Missing amenities

Categories

Cleanliness
5.99
Issues with dirt, stained furniture, and broken bed bugs were mentioned, highlighting a need for better cleanliness.
Service
7.96
Multiple mentions of helpful staff and great communication prior to check-in indicate good service.
Location
9
Repeated praise for the hotel's location suggests it's a strong point.
Room Quality
6.95
Rooms were noted as spacious and tidy, but issues with comfort (e.g., uncomfortable mattress) were also raised.
Amenities
6.48
Complaints about missing items like utensils and WiFi access indicate that amenities need improvement.
Value for Money
7.44
Reviews suggest a decent value given the location and facilities, but improvements are still needed.
Food and Beverage
5.99
No specific food services were highlighted, and issues with the dining setup were mentioned.
Overall Experience
6.96
Mixed feelings about the overall stay, with some guests indicating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:39

Property Description

Luxurious Accommodation
Experience comfort and convenience at Boulevard Hotel in Auckland. Our rooms are equipped with air conditioning and free WiFi, ensuring a pleasant stay for all guests. The mini kitchenette in each unit adds a touch of home away from home.

Convenient Amenities
Guests at Boulevard Hotel have access to a communal kitchen, laundry facilities, and a relaxing lounge area. Whether you're traveling for business or leisure, we provide everything you need for a comfortable stay.

Ideal Location
Located just 2.3 km from Auckland War Memorial Museum and with easy access to Auckland Domain and Auckland Art Gallery, Boulevard Hotel is the perfect choice for your Auckland stay. Book now and experience the best of Auckland with us.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.1
Based on 1337 reviews
Cleanliness: 5.99
Service: 7.96
Location: 9
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 5.99
Overall Experience: 6.96
P
Peter • couple • nz
4
Pros:

Staff were friendly enough, good location for me, and was not too expensive.

Cons:

Lift was not working. Some lights not working in room. Generally felt like the place was not well maintained

2026-04-18 • via Nuitee
M
Maxwell • solo_traveller • nz
8
2026-04-10 • via Nuitee
G
Gregory • couple • au
5
Good location and value for money.
Pros:

The location was excellent. Close to the sporting clubs and about 10 minute walk to Newmarket shopping mall.

Cons:

The communal kitchen was not clean. It was hard to find a clean bowl and cutlery. The laundry facilities, also in the communal kitchen, were in continuous use by the staff washing sheets and towels and they didn’t want to let patrons use the machines. I used the two cups in my room to make coffee and they were never replaced the whole week.

2026-04-08 • via Nuitee
L
Lynley • couple • nz
4
Would never stay again.
Pros:

Location, size of room and bed

Cons:

Filthy! Bathroom was ok, but some towels stained. Bed was ok linen clean. Carpet was disgusting, stained and sticky in the living-kitchen part. Kitchen poorly equipped and not at all clean. Entry glass doors dirty how hard is it to keep those clean!

2026-04-06 • via Nuitee
C
Catherine • family_with_children • nz
6
Not fabulous....
Pros:

The location was good for proximity to newmarket & Broadway.

Cons:

The dryer & washing machines were running ALL night on the floor below, so it was very hard to sleep...not quiet. 5 nights here was gar too long.

The shower door didn't close properly so water leaked out unless I held it..not easy while showering...this was room 1000. Needs fixing.

No welcome to room information about the shared kitchen with cutlery etc.

2026-04-06 • via Nuitee
P
Pipatcha • family_with_children • nz
7
2026-04-02 • via Nuitee
P
Patricia • solo_traveller • nz
9
Pros:

Great location, clean room and comfy bed. Recommend

2026-03-31 • via Nuitee
K
Kaleb • family_with_children • nz
8
2026-03-28 • via Nuitee
B
Benjamin Thomas • couple • gb
6
2026-03-24 • via Nuitee
B
Ben • extended_group • nz
9
2026-03-23 • via Nuitee
D
Danielle • solo_traveller • nz
6
Not the worst, but could do with some improvement with housekeeping
Pros:

The bed was super comfy

Cons:

The cleanliness left something to be desired and the place smelt funky

2026-03-22 • via Nuitee
M
Michell • extended_group • nz
8
Stay was comfortable and fit for purpose.
Pros:

Location was good, easy check-in process.

Cons:

The shower head in our room was faulty. Reported it on our way out and was told that they were aware of it.

2026-03-22 • via Nuitee
M
Mason • solo_traveller • nz
7
Pros:

When I booked this I wasn't aware that it was a room with a full kitchen lounge area, so that was a nice surprise. It was a great size with lots of light. The AC was great too.

Cons:

The shower door wouldn't shut properly - I'm not sure what the issue was but it was a little annoying.

2026-03-21 • via Nuitee
C
Charmaine • family_with_children • nz
7
Overall good, friendly Helpful professional staff
Cons:

TV was confusing to use to many applications

2026-03-20 • via Nuitee
S
Samuel • couple • nz
4
2026-03-19 • via Nuitee
H
Hassan • solo_traveller • fj
6
Great location - cleaning an issue
Pros:

Great location - room was small and not reflective of photos above.

Cons:

The room was dirty and not properly cleaned. Food in fridge , used soap bars etc

2026-03-18 • via Nuitee
W
Witemara • couple • nz
1
2026-03-17 • via Nuitee
M
Mere • family_with_children • nz
3
I wouldn’t stay there again.
Pros:

The beds were comfy

Cons:

The microwave was disgusting 🤮 Filthy, rubbish still on the carpet, hazardous for my 14 month old.

2026-03-15 • via Nuitee
C
Chris • couple • nz
8
Good spot and value for the money
Pros:

Good location and parking available
Big rooms

Cons:

It getting a bit tied and the shower needed some maintenance

2026-03-12 • via Nuitee
E
Ewing • couple • nz
8
Fun and good place
Pros:

Good place close to shopping centre

Cons:

More plates and spoons etc

2026-03-09 • via Nuitee