Hotel Fera Anaheim, a DoubleTree by Hilton Hotel

Hotels
Doubletree by Hilton
8.4 (1535 reviews)
100 The City Drive South , Anaheim , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and great elevator upgrade
Nice facilities
Cons:
Extra fees for parking
Poor cleanliness

Categories

Cleanliness
6.54
There were multiple mentions of filth and dirty rugs, indicating poor cleanliness.
Service
9.51
The service was highlighted positively, especially from the staff, which provided a good experience.
Location
9.05
The location was noted as a plus, especially being close to Disney.
Room Quality
7.5
Issues with room service and comfort were reported, such as uncleaned rooms and uncomfortable beds.
Amenities
8.53
Nice facilities like a gym and pickleball were mentioned, adding to the overall amenities offered.
Value for Money
7.99
With high parking fees and mixed room quality, value for money was perceived as below standard.
Food and Beverage
9.04
The restaurant and bar received positive mentions for their service and quality.
Overall Experience
9.01
Overall sentiment was mixed but leaned positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:47

Property Description

Convenient Location:
Located in the heart of Orange County, Hotel Fera Anaheim is just moments away from popular attractions and key points of interest.

Exceptional Amenities:
Guests can indulge in on-site dining at The Peel Craftbar and Kitchen, take a refreshing dip in the outdoor swimming pool, or enjoy recreational activities at the basketball area and tennis courts.

Nearby Attractions:
Explore top-rated golf courses, catch a game at the Honda Center, or immerse yourself in the excitement of professional hockey with the Ducks.

Experience the best of Orange County at Hotel Fera Anaheim, where comfort and convenience meet luxury. Book your stay now for an unforgettable experience!

Important information:

Pets allowed with nonrefundable fee USD 100; Combined pet weight 75lbs, maximum of 2 pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Internet

    WiFi is available in public areas and costs USD 11.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1535 reviews
Cleanliness: 6.54
Service: 9.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 9.01
K
Keniesha solo_traveller us
2
2026-03-22 via Nuitee
M
Marquesa solo_traveller us
3
Not everyone will be treated fairly by staff
Pros:

The valet was great customer service. Everyone else act like we didn’t belong.

Cons:

The night front desk was horrible upon check in and answering questions. He told me I will be charged a total of $450 for all 3 nights for accidentals and parking upfront. I’ve stayed at doubletrees around the world I never been told that and he said it’s policy with his co workers co-signing with him.
The daytime front desk did not rely to housekeeping that we needed service in our room for 2 days . We came in from Disney, the beach, and long days to unmade beds and no towels. One night I called the front desk to ask what happened no clear explanation . I asked for towels and the front desk guy told me come get them. Wow. Not to mention the fridge was not working upon checking in the room. I needed it for meds so they sent a great maintenance guy to switch me out but here’s the bad part we checked in at 1:30am he wasn’t able to come until 2:15/2:30am .. everything thing in the room was unplugged. Also the comforter had a permanent stain I put it in the hallway after requesting housekeeping still no results. I slept with just a sheet!
Upon check out, I received my final Bill it charged me for valet and self parking when my car sat in valet the entire stay because we Lyft everywhere. That was disgustingly bad especially when the front desk looks puzzled on why that was charged. How many other people do this hotel get over on?

2026-03-22 via Nuitee
L
Leyda Karolina couple mx
10
2026-03-21 via Nuitee
W
Wendy couple us
1
2026-03-19 via Nuitee
S
Soliven couple us
8
2026-03-19 via Nuitee
C
Climber201428 Business Yakima, Washington
10
One of my top 5 hotels
Pros:

I’ve stayed at this hotel well over a dozen times. It’s a great place to wind down. The ambience is great, THE PEEL has a relaxing feel for breakfast and a great vibe at the bar in the evening.

I’m a regular here and I recommend it often!

2026-03-18 via Tripadvisor
S
Sara solo_traveller us
5
Not great
Pros:

Location. Close to hospital

Cons:

The room had a heaviness to it. Did not look like a deluxe room. Bathroom was gross. Mold around the tub, someone’s hair and dirt veins the door. Shower head didn’t work, no exhaust fan.

2026-03-17 via Nuitee
M
Miguel Angel couple us
10
2026-03-15 via Nuitee
R
Roger family_with_children us
10
Luv the way employees treat you there at the hotel
Pros:

Positive vibes

Cons:

Luved the enviroment in the hotel

2026-03-13 via Nuitee
R
Rochelle couple us
10
2026-03-12 via Nuitee
A
Andrea couple bm
8
Overall good hotel, quiet, comfortable and exceptionally good room service!
Pros:

Location was good, although further away from convention centre, was close to the outlets for food options and minor shopping. The hotel lobby was welcoming, pleasant staff at check in and room service/food was very good. (Really good!!) :)

Cons:

Cleaning could have been better, even upon check in. Just noticed hairs in bathroom and dirt in corners. To note: 1st request to clean – with no need of bed change) (March 4) was perfectly fine, however our 2nd request (March 6) to have room cleaned was not done. We were told a 'deep clean' by cleaning staff would cost extra ?? so just said do not need bed changed - just need clean towels and refresh bathroom and vacuum floor. Returned after 3:30pm and no cleaning of room.

2026-03-11 via Nuitee
C
christina couple us
10
Will come again
Pros:

We really enjoyed staying here this is not our first time , every time we come it gets nicer and better

Cons:

Parking got really hard to find with a convention going on

2026-03-09 via Nuitee
T
Tuan couple us
10
2026-03-07 via Nuitee
G
Global28157282032 Family
10
Great customer service
Pros:

Claudia at the front desk is amazing! She is extremely helpful, friendly and accommodating. Our check in process was so much easy.

2026-03-06 via Tripadvisor
E
Eaton couple us
10
2026-03-06 via Nuitee
K
Krystal family_with_children us
5
2026-03-03 via Nuitee
C
Cincy45209 Business San Diego, California
2
Dishonest booking practices
Pros:

I called to book a hotel reservation over the phone and spoke to an associate who erroneously booked me for that night. When I called the next day, they transferred me to a manager who refused to respond to voicemail an email. When I disputed this with my credit card company they lied and stated that I had booked it and I didn’t follow their cancellation guidelines. Absolute crooks and liars!!

2026-02-28 via Tripadvisor
S
samayoa couple us
9
2026-02-28 via Nuitee
G
Giselle couple us
1
2026-02-28 via Nuitee
D
Dianna family_with_children us
10
2026-02-28 via Nuitee