Hotel Fera Anaheim, a DoubleTree by Hilton Hotel

It’s a clean hotel, only one restaurant and room service unable most of the time of the day, no order taker available to answer the phone

Very clean

Clean bedrooms with friendly and caring staff.

I stayed here four nights during a conference. For the record, I am still here as I write this review. I leave tomorrow. When I arrived here, I was given a double room. I booked a king. I did not arrive late. No explanation was provided for this change.

Second, although housekeeping was definitely in the room each day, they never replaced the two glasses or ice bucket liner. I used them on the first night. Housekeeping took away the dirty glasses but never replaced them. On the third day, the housekeeping cart happened to be parked outside my room, so I helped myself to a few paper cups to get through the rest of my stay. I wasn't sure the toilet paper would be replaced, but finally, yesterday, housekeeping replaced one of the two rolls.

I note that management is replying to reviews. Bearing that in mind, I invite them to come on up to the 11th floor at the end of the hall where 1101 and 1102 are, breathe in deeply, and take in a great big hit of mildewed air. Clean it up, y'all.

立地が良く、ホテルの部屋も清潔だった。

My family and I were evacuated from our home due to a chemical incident at GNK Aerospace, and we stayed here while waiting for updates. What could have been a very stressful situation was made so much easier thanks to the kindness and professionalism of the staff.

From the moment we arrived, every interaction was positive. The valet attendant was welcoming and directed us to self‑parking. The front desk team was friendly, understanding, and incredibly accommodating. They helped extend our stay multiple times as the evacuation timeline kept changing, and they handled everything with patience and compassion.

We were originally quoted a much higher rate by the automated phone system, but once we spoke with the front desk, they applied an evacuation rate and later reduced it even further. They even retroactively adjusted the earlier nights and provided complimentary parking for our entire stay. Their generosity during a difficult time meant a lot.

We stayed in two different rooms, both of which were clean, comfortable, and well maintained. Each room had the essentials, a small refrigerator, a large TV, and a coffee and tea setup. The second room also had a microwave, which was very convenient. The beds were comfortable, and everything worked well except for the USB ports in the first room, but the regular outlets worked fine.

When we were finally cleared to return home, checkout was quick and easy, and the staff remained just as friendly as they had been throughout our stay.

Overall, the entire team was professional, personable, and truly went above and beyond. Their support made a stressful situation much easier, and we are very grateful for the care they showed us.

Room was fine, comfortable, clean. There were two major issues with communication. 1. The hotel never responded to my message regarding the guest name. 2. When I tried to contact someone in reception by phone to ask a question, I simply was unable to reach a person. I would never stay here again due to these reasons.

the location: it was clean and the room has plenty of space

Great facilities like the pool area, bar and fire pits. Well located for Disneyland. Very comfortable and clean! We loved our welcome cookie on check in 😁

快適に過ごせました。

Parking lot close and has secure entrance, loved the restaurant and outdoor areas,