Hotel Fera Anaheim, a DoubleTree by Hilton Hotel

Hotels
•
Doubletree by Hilton
8.4 (1524 reviews)
100 The City Drive South , Anaheim , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and great elevator upgrade
Nice facilities
Cons:
Extra fees for parking
Poor cleanliness

Categories

Cleanliness
6.54
There were multiple mentions of filth and dirty rugs, indicating poor cleanliness.
Service
9.51
The service was highlighted positively, especially from the staff, which provided a good experience.
Location
9.05
The location was noted as a plus, especially being close to Disney.
Room Quality
7.5
Issues with room service and comfort were reported, such as uncleaned rooms and uncomfortable beds.
Amenities
8.53
Nice facilities like a gym and pickleball were mentioned, adding to the overall amenities offered.
Value for Money
7.99
With high parking fees and mixed room quality, value for money was perceived as below standard.
Food and Beverage
9.04
The restaurant and bar received positive mentions for their service and quality.
Overall Experience
9.01
Overall sentiment was mixed but leaned positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:47

Property Description

Convenient Location:
Located in the heart of Orange County, Hotel Fera Anaheim is just moments away from popular attractions and key points of interest.

Exceptional Amenities:
Guests can indulge in on-site dining at The Peel Craftbar and Kitchen, take a refreshing dip in the outdoor swimming pool, or enjoy recreational activities at the basketball area and tennis courts.

Nearby Attractions:
Explore top-rated golf courses, catch a game at the Honda Center, or immerse yourself in the excitement of professional hockey with the Ducks.

Experience the best of Orange County at Hotel Fera Anaheim, where comfort and convenience meet luxury. Book your stay now for an unforgettable experience!

Important information:

Pets allowed with nonrefundable fee USD 100; Combined pet weight 75lbs, maximum of 2 pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Internet

    WiFi is available in public areas and costs USD 11.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1524 reviews
Cleanliness: 6.54
Service: 9.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 9.01
E
Evelyn • couple • us
10
2026-02-13 • via Nuitee
A
Alfonzo machado • couple • us
8
2026-02-13 • via Nuitee
P
P • couple • us
10
2026-02-13 • via Nuitee
A
Alina • couple • us
6
2026-02-10 • via Nuitee
R
Robert • couple • us
8
2026-02-10 • via Nuitee
A
Alex • couple • us
5
Pros:

Very helpful

Cons:

Bed wasn’t comfortable

2026-02-10 • via Nuitee
A
Alvin • couple • us
7
Location is nice and clean, service needs either proper training or new staff that cares more about their job.
Pros:

It was a good location close to Disneyland and decent restaurants/ fast foods. There’s also a Best Buy walking distance away in case you need electronics for travel.

Cons:

Room service completely neglected my room for 3 days until I had to talk to the front desk about the neglect. I asked if room service was included and they said yes, I explained how my room hasn’t been touched for days and we now have no toilet paper or clean towels. There wasn’t even one full roll of toilet paper available when I arrived. Then when room service came afterwards, which took 8 hours after talking to front desk, they didn’t even bother changing out the toilet paper that was all empty nor the towels. What they did was just plop the toilet paper and the towels on the tv stand which was extremely petty. I patiently waited 3 days for service so it’s real lazy/ petty to half ass the job after not caring to do it for days.

2026-01-30 • via Nuitee
C
Consuelo • couple • us
1
Completely disappointed
Cons:

After leaving the previous hotel due to unacceptable conditions, I immediately used Booking.com to make a reservation at Hotel Fera Anaheim, a DoubleTree by Hilton Hotel. After paying for the reservation, I arrived at the property to check in past midnight. At the front desk, I was informed that I could not be checked in because it was past midnight. This restriction was never disclosed during the booking process. I explained that I was not aware of this policy; however, I was told that I would need to pay an additional $250. Despite this, I was still unable to check in until 4:00 a.m.
Booking.com cancellation policy states: “Total cost to cancel: If you cancel, modify the booking, or do not show up, the fee will be the total price of the reservation.” In this case, I did not cancel or fail to show up—I attempted to check in but was denied access by the hotel. Despite having a confirmed reservation, I was still charged for the stay.

As a result, I was left outside in the cold with two toddlers, despite having a confirmed reservation. This was extremely distressing and unacceptable.

I later spoke with Booking.com customer service agent Noureldin E., explained both situations in detail, and requested a full refund. I was informed that a cancellation fee would still apply, which I strongly disagree with. I did not cancel due to personal reasons; in both cases, the hotels failed to provide the services I paid for.

2026-01-29 • via Nuitee
A
Abdullah • family_with_children • sa
8
2026-01-29 • via Nuitee
K
Kadesia • solo_traveller • us
8
2026-01-24 • via Nuitee
M
may • solo_traveller • sa
4
Pros:

I was there for the hospital

Cons:

Unfriendly staff not clean

2026-01-23 • via Nuitee
V
Valery • couple • us
10
Great
Pros:

It was super clean & everything was really nice

Cons:

If the parking on the lot ran out we had to park in the structure

2026-01-20 • via Nuitee
D
Daniel • couple • us
9
Pros:

Good location nice city view high floor

2026-01-20 • via Nuitee
V
Vicky • couple • us
10
2026-01-20 • via Nuitee
G
Genet • couple • us
7
2026-01-20 • via Nuitee
M
Miguel Angel • couple • us
10
Excelente muy bonito y acogedor
Pros:

Todo excelente

Cons:

Nada

2026-01-20 • via Nuitee
J
Jennifer • family_with_children • us
10
Beautiful hotel
Cons:

The bed size it said queen but theu looked smaller

2026-01-19 • via Nuitee
N
Nallely • solo_traveller • us
10
Staff was friendly and helpful and the room and amenities were clean and tidy!
Pros:

It was clean and put together

Cons:

N/a

2026-01-19 • via Nuitee
C
Cesar • couple • us
1
Hotel did not care about customer service
Cons:

No house keeping even after making calls to front desk and not caring when I said they made a mistake. Made no attempt to fix or recompensate did not care. Awful front desk staff

2026-01-19 • via Nuitee
J
Jackleen • couple • us
10
Pros:

BEAUTIFUL PLACE TO STAY ROOM WAS PERFECT VIEW WAS NICE LOBBY AND RESTRUANT WAS A BONUS

2026-01-19 • via Nuitee