DoubleTree by Hilton Tucson-Reid Park

Hotels
•
Doubletree by Hilton
7.9 (822 reviews)
445 South Alvernon Way , Tucson , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional Staff
Comfortable Rooms
Cons:
Housekeeping Issues
Food Quality Problems

Categories

Cleanliness
7.64
Mixed feelings with mentions of cleanliness; some rooms were clean but issues noted with housekeeping.
Service
8.81
Staff was consistently mentioned as friendly and helpful throughout the reviews.
Location
8.65
Location was positively highlighted for its accessibility to attractions.
Room Quality
8.11
Rooms described as clean and comfortable with good amenities.
Amenities
7.63
Amenities noted but not always satisfactory; food quality at restaurant criticized.
Value for Money
7.09
Several reviews mention feeling the price was too high for the offered services.
Food and Beverage
6.64
Food quality was a major concern, with several negative comments about breakfast.
Overall Experience
8.61
Overall positive sentiments with relayed experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Lush Grounds and Relaxing Amenities
Directly across from Reid Park, Doubletree by Hilton Tucson Reid Park offers 14 acres of beautifully landscaped grounds with a spacious outdoor pool. Guests can unwind in the state-of-the-art fitness center or indulge in a relaxing massage after a busy day.

Comfortable Accommodations
The guestrooms feature upgraded bedding, Neutrogena bath products, and modern amenities including flat-screen TVs. Guests can enjoy the view from their private balcony overlooking the hotel's courtyard.

Dining Options
Cactus Rose Steakhouse serves delicious meals throughout the day, while Javelina Cantina offers Southwestern cuisine in a lively setting. Guests can choose to dine by the indoor fireplace or on the outdoor patio, adding to the overall dining experience.

Book your stay at Doubletree by Hilton Tucson Reid Park for a relaxing and enjoyable hotel experience.

Important information:

Please note, pet limits and fees are applicable. Please contact the hotel directly for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 822 reviews
Cleanliness: 7.64
Service: 8.81
Location: 8.65
Room Quality: 8.11
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 8.61
T
Tullio • couple • it
9
Pros:

Molto, la camera era praticamente un’appartamento, unica pecca l’acqua della piscina era molto sporca.

Cons:

La piscina praticamente l’acqua molto sporca.

2026-06-25 • via Nuitee
E
Eduardo • couple • us
7
Good
Pros:

I liked the early check in that I gladly paid and the complementary up grade in the room was very nice

Cons:

Na

2026-06-22 • via Nuitee
M
Michael • solo_traveller • us
10
2026-06-19 • via Nuitee
V
Victoria • solo_traveller • us
10
2026-06-19 • via Nuitee
W
William • solo_traveller • us
10
16th Wedding Anniversary
Pros:

We loved it! We got married there 16 years ago and decided to stay a night to celebrate our anniversary! They gave us a free upgrade to a king suite in the tower! It was more than we needed!

Cons:

Black mold in the corners of the showers! I know it's hard to get rid of once it starts, but I did not expect to see it.

2026-06-14 • via Nuitee
R
Ruben • solo_traveller • us
10
2026-06-14 • via Nuitee
K
Kelly • couple • us
5
Do better
Cons:

The ice machines have not worked in months

2026-06-13 • via Nuitee
M
Massimo • couple • it
8
2026-06-13 • via Nuitee
A
Ana • couple • mx
7
2026-06-12 • via Nuitee
T
Tallerico • family_with_children • us
1
I would never stay here again.
Pros:

The facility was like a motel not a hotel. My niece and sister did not feel safe and checked out and we to a safer hotel.

Cons:

The motel 6 vibe.

2026-06-10 • via Nuitee
C
Crystavia • solo_traveller • us
8
2026-06-09 • via Nuitee
M
Michelle • solo_traveller • us
4
Pros:

Parking was easy and free. The bed was comfortable. Lots of towels.

Cons:

The room ac was very loud and never turned off. It was either freezing or you had to shut down the unit. The water pressure was terrible and the shower head was so filled with hard water it barely sprayed.
We paid for breakfast. They said that since it was slow season you had to order from a sit down menu. On the face of it, that sounds great. When we got to the restaurant, we were told we can only order one entre and one drink.
We had to ask for cookies and unless you were a Hilton honors member there was no wifi. They also tried to charge us $3 for a bottle of water that was in our room. No more Doubletree for me.

2026-06-09 • via Nuitee
S
Sergio • couple • us
10
2026-06-04 • via Nuitee
J
Joe • family_with_children • us
7
2026-06-02 • via Nuitee
A
AZTravelerII • Business • Sun Lakes, Arizona
4
Not a positive experience.
Pros:

I have stayed at this property several times. The last time was about seven years ago. The property has declined. I could not get the air conditioning to properly cool the room, making skeeping difficult. There was no screen on the door to the patio. The weather stripping was absent from the door's bottom. Light and insects could enter the room. Over the course of my two night stay, I killed four cockroaches and saw several other cockroaches. The cockroaches were very large. The check in and checkout process was efficient. When I told Sam at check-out regarding the cockroaches, she was extremely apologetic.

2026-05-29 • via Tripadvisor
T
Thomas • couple • us
9
Our stay at the DoubleTree Hilton Tucson -- Reid Park was entirely enjoyable and satisfactory.
Pros:

The experience at the Hilton was exceptionally pleasant: the front desk staff was always helpful and receptive and the accommodations were superb -- quiet and comfortable. The breakfasts were excellent as well.

Cons:

It was disappointing that the attractive Lobby Lounge was not open -- except as a spillover area for the hotel's comfortable main bar, the Javelina -- which never happened.
The handicapped parking area across from the hotel's main entrance needs better lighting. I was walking to my car in the dark Friday night, May 22, and unavoidably tripped on one of the invisible concrete parking blocks, situated between the front of the cars and the curb of a grassy area. The resultant violent head-first tumble resulted in a five-hour visit to Banner University Medical Center, a CT Scan, numerous stitches in my forehead and left eyebrow, a broken bone in my nose, two dislocated fingers, a possible concussion, two black eyes and lingering aches and pains throughout my 79-year-old body. I might say, however, that the front desk clerk did a wonderful job ministering to me and my wounds until the EMTs arrived, which she had called. I commend her calmness and professional handling of the situation.

2026-05-27 • via Nuitee
N
Norma Garcia • couple • us
10
GREAT!!!!
Pros:

All was great!! all though breakfast should be included, but overall great location and staff

Cons:

all though breakfast should be included

2026-05-26 • via Nuitee
G
GLORIA • couple • us
9
Moderate
Pros:

Close to our venue

Cons:

Took too long at there restaurant to be served dinner

2026-05-26 • via Nuitee
J
Judith • couple • us
10
2026-05-21 • via Nuitee
J
Julie • solo_traveller • us
10
2026-05-21 • via Nuitee