DoubleTree by Hilton Tucson-Reid Park

Hotels
•
Doubletree by Hilton
7.9 (801 reviews)
445 South Alvernon Way , Tucson , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional Staff
Comfortable Rooms
Cons:
Housekeeping Issues
Food Quality Problems

Categories

Cleanliness
7.64
Mixed feelings with mentions of cleanliness; some rooms were clean but issues noted with housekeeping.
Service
8.81
Staff was consistently mentioned as friendly and helpful throughout the reviews.
Location
8.65
Location was positively highlighted for its accessibility to attractions.
Room Quality
8.11
Rooms described as clean and comfortable with good amenities.
Amenities
7.63
Amenities noted but not always satisfactory; food quality at restaurant criticized.
Value for Money
7.09
Several reviews mention feeling the price was too high for the offered services.
Food and Beverage
6.64
Food quality was a major concern, with several negative comments about breakfast.
Overall Experience
8.61
Overall positive sentiments with relayed experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Lush Grounds and Relaxing Amenities
Directly across from Reid Park, Doubletree by Hilton Tucson Reid Park offers 14 acres of beautifully landscaped grounds with a spacious outdoor pool. Guests can unwind in the state-of-the-art fitness center or indulge in a relaxing massage after a busy day.

Comfortable Accommodations
The guestrooms feature upgraded bedding, Neutrogena bath products, and modern amenities including flat-screen TVs. Guests can enjoy the view from their private balcony overlooking the hotel's courtyard.

Dining Options
Cactus Rose Steakhouse serves delicious meals throughout the day, while Javelina Cantina offers Southwestern cuisine in a lively setting. Guests can choose to dine by the indoor fireplace or on the outdoor patio, adding to the overall dining experience.

Book your stay at Doubletree by Hilton Tucson Reid Park for a relaxing and enjoyable hotel experience.

Important information:

Please note, pet limits and fees are applicable. Please contact the hotel directly for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 801 reviews
Cleanliness: 7.64
Service: 8.81
Location: 8.65
Room Quality: 8.11
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 8.61
J
Judith • couple • us
10
2026-05-21 • via Nuitee
J
Julie • solo_traveller • us
10
2026-05-21 • via Nuitee
T
Theresa • couple • us
6
Pros:

Good location for attending college graduation at university. Many restaurants within short driving distance

Cons:

Rooms in the tower could not be accessed unless going through the lobby. There was a stairwell to the outside parking lot, which would have been much closer for walking, but the electronic access was broken. Our room was right off of the stairwell for exiting to our car—but we could not use when returning. Also disappointing to not have a microwave in the room.

2026-05-17 • via Nuitee
M
mh2509 • Couples • Boston, Massachusetts
10
Excellent Stay Near UofA
Pros:

We only stayed for one night but will absolutely consider this hotel next time we visit our daughter at the UofA.
The location is a short and easy 10-minute drive to campus. On the way, you pass a Target, Walmart, and Trader Joe's, which makes it incredibly convenient to pick up anything needed for your Wildcat. Additionally, Reid Park is right across the street, so you don't even need to drive anywhere if you want to go running or golfing.
The rooms themselves were spacious, and the pool area had plenty of space along with a cozy hot tub. I was also highly impressed with the fitness center, which features a Peloton bike and plenty of room for floor exercises.
The staff was super friendly, and a special shoutout goes to Sam for being so welcoming. We did not try out the breakfast, but the menu looked interesting and reasonably priced. There is also an on-site restaurant with a great evening happy hour.
We highly recommend this hotel!

2026-05-15 • via Tripadvisor
H
H331JNambert • Family
10
Stay-cation to remember
Pros:

The best experience and stay we could have asked for. This hotel is beautiful and oasis in tucson. I am so grateful for the Javelina that made my husbands birthday dinner extra special the atmosphere and food was amazing and they went above and beyond for
Us. The room was amazing and even had a beautiful welcomed gift. The hotel was quiet and clean and we enjoyed the pool and the grounds. Our daughter loved the orange trees and the pool.
Huge shout out to Michael who
Always makes our meetings and the hotel
Feel like a home. I am so thankful
For this team and helping make my husbands birthday and Mother’s Day one to remember

2026-05-15 • via Tripadvisor
J
jackipear • Couples • Phoenix, Arizona
2
Avoid This Hotel: Paid for Tower Room, Given Lower Room, Cockroaches on Our Toiletries
Pros:

Stayed at DoubleTree by Hilton Tucson Reid Park from May 1 to May 3.

I booked and paid for a king tower room at a higher nightly rate. Upon arrival on May 1, we were told they could not place us in a king room, with no explanation provided. We were then assigned a courtyard room instead, which is a lower-tier room, yet we were still charged the full tower room rate with no adjustment.

On the evening of May 2, we returned to the room and found multiple cockroaches in both the room and bathroom, including on our toiletries on the sink and vanity. I immediately took photos and videos and reported it to the front desk. The documentation was also provided to the manager on duty.we were informed that a previous guest may have left the door open, and they are part of the desert.

Given the condition of the room, we did not feel safe or comfortable staying and chose to check out rather than move to another room within the same property.

This experience involved both being given a different room type than what was booked and a serious sanitation issue. The situation was not handled appropriately at the property level.

I would strongly recommend staying elsewhere.

2026-05-04 • via Tripadvisor
B
Bertha • solo_traveller • us
7
Nice but needs work!!
Pros:

We were on 1st floor, view to courtyard was nice, room was clean & bed comfortable.

Cons:

There was a 🪳 cockroach in bathroom & water in shower was lukewarm at best, would not call it a hot shower, and, there was no ice went to 1st & 2nd floor ice machines NO ICE!!

2026-04-26 • via Nuitee
H
Harald • couple • de
9
Schönes zentrales Hotel
Pros:

Schönes Hotel mit Pool.

Cons:

-

2026-04-24 • via Nuitee
J
Jedrek • family_with_children • us
10
2026-04-23 • via Nuitee
S
Shepherd • extended_group • us
8
I'd stay there again. Had a great time.
Pros:

I liked the pool, hotel staff, parking in front of room.

Cons:

The food at Javalina's wasn't great but the service was.

2026-04-21 • via Nuitee
A
Ann • couple • us
8
2026-04-14 • via Nuitee
G
gimenez • couple • ar
7
Pros:

Las intalaci9nes, el desayuno, la ubicación.

Cons:

Había insectos en el baño.

2026-04-10 • via Nuitee
S
Sean M • couple • us
9
2026-04-08 • via Nuitee
S
Shavonna • solo_traveller • us
5
Cons:

No towels at the pool I had to use the towels from my bathroom smh..

2026-04-07 • via Nuitee
J
Juan Manuel • extended_group • mx
10
Pros:

Ubicacion y limpieza

Cons:

Un poco de ruido

2026-04-05 • via Nuitee
K
Karen • family_with_children • us
9
Will revisit. Booking online was good all was clean and welcoming
2026-03-30 • via Nuitee
A
Alfina • couple • us
8
2026-03-24 • via Nuitee
A
Amber • couple • us
10
2026-03-15 • via Nuitee
B
Benjamin • couple • fr
8
Great and nice place with top service staff
Pros:

Good room dimensions, good facilities.
Staff are very kind and Helpful.
Breakfast is nice and well priced.

Cons:

Nothing come in my mind

2026-03-10 • via Nuitee
T
teresa • couple • us
8
I would stay here again.
Pros:

The room was quiet. The pool area is nice.

Cons:

Bed was too hard fir me and the pillows are not great.
Too many rules about food and drink at the pool.

2026-03-07 • via Nuitee