Hotel Plaza del Lili

Hotels
8.4 (172 reviews)
Urbanización Valle del Lili Calle 48 # 86 – 133 , Cali , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Pleasant staff
Cons:
Noise issues
Service delays
Cleanliness concerns

Categories

Cleanliness
7.66
Complaints about uncleaned bathroom trash bin and issues with room readiness.
Service
8.83
Positive notes on service quality from some staff, although negatives regarding front desk efficiency.
Location
9.17
Many reviews praise the convenience and strategic location of the hotel.
Room Quality
8.12
Generally comfortable rooms but with reported noise issues.
Amenities
8.15
Good amenities but lack of certain beverages and some service issues reported.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.16
Good breakfast but some items not available; some found it basic.
Overall Experience
8.53
Overall positive experience despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:45

Property Description

City Views and Sun Terrace
Hotel Plaza del Lili, nestled in Cali, offers stunning city views and a relaxing sun terrace for guests to unwind and enjoy the surroundings.

Comfortable and Well-Equipped Rooms
Guests can expect air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom, ensuring a comfortable stay at Hotel Plaza del Lili.

Convenient Location and Multilingual Staff
Conveniently located near key attractions like Pan-American Park and Saint's Peter Cathedral, the hotel's multilingual staff at the 24-hour front desk, fluent in English and Spanish, are ready to assist guests with any inquiries.

Book now at Hotel Plaza del Lili for a memorable stay in Cali with exceptional city views and top-notch amenities.

Important information:

Please note that when booking 3 rooms or more, special conditions apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Breakfast is not included for young children staying free of charge if their parents or guardians use existing beds. A children's breakfast is available for an additional fee.

ADD : As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA taxes; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People 11 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 172 reviews
Cleanliness: 7.66
Service: 8.83
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.53
J
JUAN DAVID • couple • gb
10
Pros:

Todo muy bien, la gente muy amable y educada.

2026-01-29 • via Nuitee
J
Jenny • couple • co
7
2026-01-27 • via Nuitee
J
Juan Manuel • couple • co
8
Borrachos, bulla, gritería.
Pros:

He disfrutado de estas instalaciones en varias ocasiones. Por causa de la ubicación, nos quedamos varias veces en el mismo hotel. Esta ultima vez quedamos inconformes, ya que la terraza del hotel se presta para eventos sociales, lo cual genera borrachos, bulla, gritería de esas personas que luego bajan a las instalaciones del hotel y perturban el confort. Desgraciadamente a las 2:30am nos incomodaron, quizás dio la casualidad de que se estas personas justo se hospedaron en el mismo hotel.

Cons:

He disfrutado de estas instalaciones en varias ocasiones. Por causa de la ubicación, nos quedamos varias veces en el mismo hotel. Esta ultima vez quedamos inconformes, ya que la terraza del hotel se presta para eventos sociales, lo cual genera borrachos, bulla, gritería de esas personas que luego bajan a las instalaciones del hotel y perturban el confort. Desgraciadamente a las 2:30am nos incomodaron, quizás dio la casualidad de que se estas personas justo se hospedaron en el mismo hotel.

2026-01-27 • via Nuitee
P
Patricia • solo_traveller • nl
9
2026-01-26 • via Nuitee
D
Diana • family_with_children • co
9
Pros:

Cama cómoda. Todo muy limpio.

Cons:

La iluminación del baño muy oscuro. Se escucha mucho ruido de la calle. No explicaron como era el uso del parqueadero con la rampa.

2026-01-26 • via Nuitee
C
Cadavid • solo_traveller • co
10
Pros:

La habitación super limpia, muy cómoda, muy bien ubicado y el personal excelente.

2026-01-25 • via Nuitee
J
Joao • couple • us
8
I will go back again
Pros:

Breakfast was good and the service

2026-01-21 • via Nuitee
T
Tatiana • couple • co
10
2026-01-21 • via Nuitee
J
Judith • couple • co
9
Satisfacción
Pros:

Habitación muy confortable

2026-01-20 • via Nuitee
C
carolina grasse • solo_traveller • co
10
2026-01-20 • via Nuitee
M
Melissa • solo_traveller • co
7
👍🏼
Pros:

👍🏼

Cons:

👍🏼

2026-01-20 • via Nuitee
M
MARIA ISABEL • extended_group • co
9
Pros:

El aseo y la amabilidad de la gente. Buen desayuno

2026-01-20 • via Nuitee
A
Angel M • couple • pr
10
2026-01-20 • via Nuitee
C
Catalina • couple • co
10
2026-01-19 • via Nuitee
A
Arturo • couple • cl
1
No vale la pena
Pros:

La ubicación, nada más.

Cons:

Cuando llegué la habitación estaba hirviendo y el aire acondicionado nunca enfrió, el seguro de la puerta no funcionaba lo que generaba sensación de inseguridad, la cama estaba hundida en varias partes y se escuchaban los resortes cuando te sentabas, me dijeron que iban a cambiarme de habitación pero no lo hicieron, el desayuno es pobre, solo hay tres opciones y no quedas satisfecho porque es muy poco

2026-01-16 • via Nuitee
E
Eric • family_with_children • pa
7
Pros:

Buena ubicación y buen desayuno

Cons:

Mucho ruido en las noches supongo por eventos o bares

2026-01-15 • via Nuitee
E
Ebonee N • solo_traveller • us
8
Pros:

The ladies at the front desk and the cleaning stafford were quite lovely. I love the access to local eats and safety. As busy as the hotel was (having two roof too hoteles), I never felt un safe.

Cons:

The noise. The two rooftops closed late and the wañls are thin.

2026-01-15 • via Nuitee
I
Isabella • couple • co
9
2026-01-07 • via Nuitee
M
Monica • extended_group • co
8
2026-01-06 • via Nuitee
L
Laura Daniela • couple • co
9
2026-01-02 • via Nuitee