Best Western Puerto Gaitan Hotel

Hotels
Best Western
8.8 (5 reviews)
Lote 1 Manzana 207 Urbanizacio, Flor Amar, Puerto Gaitán, Colombia, 502041 , Puerto Gaitán , CO

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
clean rooms
friendly staff
great location
comfortable beds
Cons:
limited parking
expensive breakfast
no spa services

Categories

Cleanliness
7.5
Guests appreciate the cleanliness of the hotel.
Service
8.3
Service was highly praised by guests, with a few complaints about wait times.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted by guests.
Room Quality
7.8
Rooms were spacious and comfortable, with minor maintenance issues mentioned.
Amenities
7.2
Guests found the amenities satisfactory, with some mentioning the gym and pool, while others noted the lack of spa services.
Value for Money
6.9
Mixed reviews on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were well-received, with few suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 21:51

Property Description

Recreational Amenities: Enjoy a refreshing dip in the outdoor pool or stay active at the fitness center available on-site.

Delicious Dining: Indulge in a satisfying meal at the hotel's restaurant, and start your day right with a complimentary full breakfast served daily.

Convenient Features: Benefit from amenities like a 24-hour business center, express check-out, and a 24-hour front desk offering concierge services.

Experience comfort and convenience at Best Western Puerto Gaitan Hotel. Book now for an unforgettable stay!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
R
Russbell
10
Sr
Pros:

Excelente.

2025-02-02 via Nuitee
C
Carlos
10
Pros:

Excelente atención muy cómoda la habitación y rico el desayuno.

2025-02-01 via Nuitee
L
Lina
4
Pros:

La atención muy regular porq no son muy eficientes

2023-05-22 via Nuitee
J
Javier
10
Pros:

Hotel pequeño cuenta con todo para ofrecer buena estadia

2020-11-01 via Nuitee
V
Verified traveler
10
Cómodas habitaciones y buen desayuno!
Pros:

Muy cómodas habitaciones y buen desayuno. El servicio de chek in y chek out podría ser un poco más ágil.

2020-05-01 via Nuitee