Best Western Puerto Gaitan Hotel

Hotels
•
Best Western
8.8 (5 reviews)
Lote 1 Manzana 207 Urbanizacio, Flor Amar, Puerto Gaitán, Colombia, 502041 , Puerto Gaitán , CO
57-318-5327941

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
clean rooms
friendly staff
great location
comfortable beds
Cons:
limited parking
expensive breakfast
no spa services

Categories

Cleanliness
7.5
Guests appreciate the cleanliness of the hotel.
Service
8.3
Service was highly praised by guests, with a few complaints about wait times.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted by guests.
Room Quality
7.8
Rooms were spacious and comfortable, with minor maintenance issues mentioned.
Amenities
7.2
Guests found the amenities satisfactory, with some mentioning the gym and pool, while others noted the lack of spa services.
Value for Money
6.9
Mixed reviews on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were well-received, with few suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 21:51

Property Description

Recreational Amenities: Enjoy a refreshing dip in the outdoor pool or stay active at the fitness center available on-site.

Delicious Dining: Indulge in a satisfying meal at the hotel's restaurant, and start your day right with a complimentary full breakfast served daily.

Convenient Features: Benefit from amenities like a 24-hour business center, express check-out, and a 24-hour front desk offering concierge services.

Experience comfort and convenience at Best Western Puerto Gaitan Hotel. Book now for an unforgettable stay!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
Santiago • extended_group • co
10
2026-04-08 • via Nuitee
G
German • couple • co
9
2026-02-28 • via Nuitee
O
OMAR • family_with_children • co
10
2026-01-22 • via Nuitee
F
Francy stella • family_with_children • co
9
2026-01-19 • via Nuitee
A
Andres felipe • couple • co
10
Habitaciones impecables
Pros:

Cómodo- personal muy amable

2026-01-13 • via Nuitee
V
VELASQUEZ • couple • co
10
2026-01-04 • via Nuitee
S
Santiago • family_with_children • co
10
Pros:

El personal muy amable y las instalaciones muy bonitas. Muy buena ubicación. Nos dieron hasta regalo de navidad.

2025-12-18 • via Nuitee
P
Paul • family_with_children • nl
8
Pros:

Friendly staff and nice food.

2025-12-05 • via Nuitee
A
Amalia • solo_traveller • br
10
2025-10-15 • via Nuitee
A
Alexander • family_with_children • co
10
2025-09-18 • via Nuitee
C
Carlos Eduardo • extended_group • co
9
Cons:

El servicio de Restaurante, cada día está peor
Mal, en tiempos de entrega malos meseros, faltos de preparación y poco personal

2025-08-12 • via Nuitee
O
Otto • solo_traveller • co
8
2025-08-01 • via Nuitee
J
Jorge • family_with_children • co
10
Pros:

Limpieza, ubicación.

2025-07-30 • via Nuitee
O
Olga • extended_group • co
10
2025-07-03 • via Nuitee
O
Oscar • solo_traveller • co
9
Comodidad
Pros:

La ubicacion , las instalaciones modedernas

2025-07-01 • via Nuitee
A
Alejandro • family with young children • co
8
Very good
2025-04-20 • via Nuitee
V
Vicky • group • sa
8
Very good
Pros:

Clean, comfortable beds & nice customer service

Cons:

The pool

2025-02-23 • via Nuitee
R
Russbell
10
Sr
Pros:

Excelente.

2025-02-02 • via Nuitee
C
Carlos
10
Pros:

Excelente atención muy cómoda la habitación y rico el desayuno.

2025-02-01 • via Nuitee
A
Alexandre • solo traveller • fr
7
Good
Pros:

quite location. very calm.

2024-10-26 • via Nuitee