Staypineapple, A Delightful Hotel, South End

Hotels
StayPineapple Hotels
8.5 (1624 reviews)
26 Chandler Street , Boston , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Fun amenities
Cons:
Noise issues
Small room sizes
Limited storage space

Categories

Cleanliness
8.14
Rooms were reported clean and spotless in several reviews, but some comments mentioned small bathrooms and noise which affected overall perception.
Service
9.11
Many guests praised the friendly and helpful staff, making service a standout aspect of their stay.
Location
8.65
The hotel's convenient location was frequently cited positively, making it easy to access various attractions.
Room Quality
7.6
Some reviews mentioned small rooms with limited storage; however, most emphasized cleanliness and comfort.
Amenities
8.63
Guests enjoyed the bar, free water refill station, and overall amenities available at the hotel.
Value for Money
9.09
Guests felt the pricing was reasonable for the quality and central location of the hotel.
Food and Beverage
8.14
Food received positive mentions for being tasty, though some reviews did not experience breakfast.
Overall Experience
8.61
Overall positive experiences were recorded, with many guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Charming European-Style Boutique Hotel in Boston's South End

Modern Amenities: Each room at Staypineapple, South End boasts a flat-screen TV, iPod docking station, and a luxurious walk-in marble shower in the private bathroom.

Convenient Services: Guests can enjoy free WiFi, a work desk, and a direct line to the 24-hour front desk for any needs that may arise during their stay.

Prime Location: Situated in the historic South End, the hotel is just a short stroll away from renowned restaurants and attractions, including the vibrant Back Bay area and upscale shops on Newbury Street.

Ready to experience the perfect blend of comfort and sophistication? Book your stay at Staypineapple, South End now!

Important information:

Please note, guest must be a minimum of 18 years of age to check in.

Please note that, Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.5
Based on 1624 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
E
eric solo_traveller us
9
A nice place to stay
Pros:

The staff is very helpful. And welcoming. Location is. Good. Overall a very nice experience.

Cons:

The sidewalks. In the area. Are interesting. They are red brick very old fashioned. But not very comfortable to walk on.

2026-08-21 via Nuitee
S
Samanta couple fr
8
Pros:

Le personnel est très gentil et assez réactif quand vous rencontrez un problème. L’hôtel est si bien placé qu’il est possible de visiter une grande partie de Boston à pied.

Cons:

La chambre n’était malheureusement pas propre, bien que le nécessaire ait été fait, il y avait des cheveux sur les draps, sur le sol et dans la douche ce qui n’est pas propre à mon sens. Il faudrait accentuer le nettoyage notamment en passant l’aspirateur.

2026-08-21 via Nuitee
M
Michele couple us
10
2026-08-20 via Nuitee
M
Mohammad Amawi solo_traveller jo
5
2026-08-19 via Nuitee
J
James M couple us
10
2026-08-17 via Nuitee
J
Jason couple us
8
Easy, convenient, served its purpose - but have to say the staff was awesome!
Pros:

Location was great and check in was easy

Cons:

It’s cute in decor but slightly run down 1 just slightly. It is an older building that has been painted to look clean.

2026-08-14 via Nuitee
F
Frédéric couple fr
8
Pros:

Emplacement

Cons:

Rien

2026-08-14 via Nuitee
K
Keith solo_traveller us
4
Pros:

The nice extras in the room. Pineapple engraved, nice towels, bedding.

Cons:

The entrance, front desk area, was unclean, messy, and very odd. The first impression was like walking into a 1 or 2 star old motel. The elevators and walls of the hallways were dirty with a lot of wear. The staff were not cordial!

2026-08-14 via Nuitee
S
Stefan family_with_children de
6
2026-08-14 via Nuitee
L
Lana couple hr
10
Pros:

The reception staff were extremely welcoming and friendly. The room was spacious, featuring a large and very comfortable bed. Highly recommended!

2026-08-13 via Nuitee
C
Contattore29 Couples Province of Grosseto, Tuscany
10
Calm, friendly, clean and quiet
Pros:

Very friendly staff, I had a nice talk with Gabe at the reception, nice environment, close to Boston Common and Downtown, highly recommended. Rooms are quite small but that's the standard, and it's clean and quiet.

2026-08-09 via Tripadvisor
A
Amitoj extended_group au
10
No complaints! Would stay again for sure.
Pros:

My absolute favourite aspect of this hotel was the European style bedding. Separate blankets is an absolute game changer, especially when sharing with a sibling. Staff was kind, no complaints on location, cleanliness was appropriate. Would stay again. Thanks!

2026-08-09 via Nuitee
D
Dirk couple de
9
2026-08-09 via Nuitee
M
Michael extended_group gb
6
2026-08-09 via Nuitee
H
H7491TAsharonp Solo travel
10
I love a Pineapple!
Pros:

What a precious, fun, happy atmosphere hotel. I was greeted with a smile and welcome from Mitchell! What a great way to start my visit. Then treated to a complementary beverage. Bed comfy, love Duvets! I’ll be back and would 100% recommend.

2026-08-08 via Tripadvisor
A
Ali solo_traveller ca
8
2026-08-03 via Nuitee
6
603andriaw Couples
10
5 Stars for This Hotel !
Pros:

Wonderful hotel very great service. Compliments to the staff!

2026-07-31 via Tripadvisor
6
683denad Couples
10
Paw-some Pineapple 🐾🐾🍍
Pros:

Had a delightful visit at Stay Pineapple.
Walking into the lobby there was a gorgeous aroma and the decor was fresh and characterful especially the glamorous pineapple mosaic up the staircase.
We were kindly welcomed and checked into our room which was themed beautifully, comfortable and pristine with everything needed for the stay. The bed was spacious and had sumptuous quilts, pillows and linen.
Before heading out we met Goofy the most adorable dog.
Great situation to head off and explore marvellous Boston.
Departure day we were shown good hospitality and were able to leave our luggage in reception with the option to keep the room open for if we returned before checkout time while we went to Boston Public Garden, the common and then The Cheers pub. When we did eventually have to leave the gentleman in reception booked a taxi on our behalf.
Superb hospitality throughout.
Thank you.

2026-07-26 via Tripadvisor
G
Grant solo_traveller gb
10
2026-07-25 via Nuitee
3
372alysaf Business
10
Excellent hotel experience
Pros:

Robert, Mitchell and David have all been very helpful, professional and kind. The trifecta! Besides the wonderful people, it’s a lovely hotel, clean and stylish, in a terrific part of town. And they have a Bernadoodle employee!! Goofy the dog is fabulous! I would absolutely return to this hotel.

2026-07-24 via Tripadvisor