Staypineapple, A Delightful Hotel, South End

Hotels
StayPineapple Hotels
8.5 (1488 reviews)
26 Chandler Street , Boston , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Concierge service
Pet bowls
Pet basket
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Fun amenities
Cons:
Noise issues
Small room sizes
Limited storage space

Categories

Cleanliness
8.14
Rooms were reported clean and spotless in several reviews, but some comments mentioned small bathrooms and noise which affected overall perception.
Service
9.11
Many guests praised the friendly and helpful staff, making service a standout aspect of their stay.
Location
8.65
The hotel's convenient location was frequently cited positively, making it easy to access various attractions.
Room Quality
7.6
Some reviews mentioned small rooms with limited storage; however, most emphasized cleanliness and comfort.
Amenities
8.63
Guests enjoyed the bar, free water refill station, and overall amenities available at the hotel.
Value for Money
9.09
Guests felt the pricing was reasonable for the quality and central location of the hotel.
Food and Beverage
8.14
Food received positive mentions for being tasty, though some reviews did not experience breakfast.
Overall Experience
8.61
Overall positive experiences were recorded, with many guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Charming European-Style Boutique Hotel in Boston's South End

Modern Amenities: Each room at Staypineapple, South End boasts a flat-screen TV, iPod docking station, and a luxurious walk-in marble shower in the private bathroom.

Convenient Services: Guests can enjoy free WiFi, a work desk, and a direct line to the 24-hour front desk for any needs that may arise during their stay.

Prime Location: Situated in the historic South End, the hotel is just a short stroll away from renowned restaurants and attractions, including the vibrant Back Bay area and upscale shops on Newbury Street.

Ready to experience the perfect blend of comfort and sophistication? Book your stay at Staypineapple, South End now!

Important information:

Please note, guest must be a minimum of 18 years of age to check in.

Please note that, Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1488 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
G
G6995DDdanielo Business
10
Great place to stay in Boston
Pros:

Great location for exploring Boston, friendly staff and just about everything you need for a stay. Liked the coffee in rooms and refillable water. Comfy beds, clean and great value. Cant ask for more.

2026-04-16 via Tripadvisor
L
Lucie couple cz
10
2026-04-16 via Nuitee
晏輝 solo_traveller tw
10
2026-04-16 via Nuitee
Z
Z2702BWdeborahc Business
10
Excellent stay!
Pros:

Top notch hospitality, attention to detail, friendly staff, lovely decor. I will come back!

2026-04-15 via Tripadvisor
P
Paula solo_traveller es
9
Pros:

El hotel está en una ubicación muy buena, a un paso de la estación de Back Bay y a unos 15 minutos a pie del centro. El personal es muy agradable y la habitación aunque es pequeña está llena de detalles (café, té, albornoz, agua...). Además se puede rellenar agua y tomar café en el vestíbulo del hotel. Todo muy limpio y tranquilo.

Cons:

Por el precio podía haber incluido desayuno.

2026-04-15 via Nuitee
D
Discover51107777895 Family
10
A+ Stay!
Pros:

All the staff here are very warm and welcoming! Mitchell, Gabi, Robert, and Cynthia made us feel like family and were very accommodating. Love the decor, comfortable bed, and awesome water bar. It’s also in a nice neighborhood with lots of kids and dogs.

2026-04-13 via Tripadvisor
H
HeidiinMV Friends getaway
10
Friendly staff, comfortable room, good location
Pros:

Our room was small but comfortable. The double duvets are brilliant! But what most stood out was Mitchell, who was at the front desk. He could have not been more helpful - figuring out parking, restaurant recommendations, getting our window open - he truly went above and beyond and all with a smile

2026-04-11 via Tripadvisor
A
Adam couple gb
7
2026-04-10 via Nuitee
A
Aura couple us
10
Woof!
Pros:

Cozy, close to everything, and the fact that they’re super animal friendly was a big plus! My friend bought the plushie to donate to the shelter as well and the story behind it touched our hearts.

Cons:

Nothing

2026-04-09 via Nuitee
Z
Z4276NMkatec Couples
8
Amenity fee
Pros:

They charge you a $25 amenity fee per night for the coffee and tea in the room

2026-04-08 via Tripadvisor
4
41baltasars Couples
10
Amazing hotel
Pros:

Amazing hotel! With all the thing that you need for a perfect stay.
Robert was amazing and hope to see him again

2026-04-08 via Tripadvisor
L
Luiza extended_group br
10
2026-04-06 via Nuitee
S
Simon couple gb
8
Cons:

Tv reception poor

2026-04-05 via Nuitee
N
Natalie couple us
7
Good hotel, good price
Pros:

The staff we interacted with were very nice and welcoming. We enjoyed the free coffee and cookies in the main area, and were given a free drink coster upon arrival.

Cons:

Our room was right next to a door that opened to the elevator and we could constantly hear people coming and going to our floor. The comforters on our bed were stained. We had enjoyed coffee in our room the first day of our stay, but more coffee pods were not replaced for the next day. Bathroom was very small, and had limited space. It would be nice to have more places in the bathroom to place our toiletries. Maybe a shelf under the sink?

2026-04-05 via Nuitee
B
Batuhan couple tr
8
2026-04-03 via Nuitee
T
Tullio couple de
10
Absolut empfehlenswert für sightseeing in Boston
Pros:

Viele positive Aspekte: Kleines aber sehr sauberes Zimmer. Super Lage. Kostenloses Wasser, Fahrräder und Regenschirme. Top Personal, freundlich und kompetent.

Cons:

Gar nichts.

2026-04-03 via Nuitee
L
Luiza extended_group br
10
2026-04-02 via Nuitee
L
Luiza extended_group br
10
Pros:

Gostei muito da estrutura do hotel, gostei que tem café e chá disponível na recepção e no quarto, com reposição diária, já incluso no valor. Gostei que a gente ganha uma garrafa de água e um welcome drink. Além de que o espaço dividido com o restaurante é muito bom. O quarto era bastante confortável também.

Cons:

A internet em um dos quartos estava bem ruim, não gostei que a equipe da recepção era um pouco desorganizada e eu tive que pagar por algumas coisas repetidas vezes e isso ficou pouco transparente.

2026-04-02 via Nuitee
J
João Paulo couple br
10
2026-04-01 via Nuitee
E
ELKIN couple co
9
Pros:

La ubicación es excelente, muy lindo el hotel y personal increíblemente amable, Gabriel muy amable

Cons:

No limpiaron la habitación
La ventana que da al exterior filtra un poco de aire y ruido

2026-03-28 via Nuitee