Hilton Garden Inn Kampala

Hotels
Hilton Garden Inn
9.2 (470 reviews)
Plot 72, Kira Road , Kampala , ug

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful and professional staff
Outstanding breakfast
Luxurious amenities
Cons:
Noise issues
Security concerns

Categories

Cleanliness
8.21
Generally clean, but mentioned noise and dirty terrace affected perception.
Service
9.68
Staff were helpful and professional; friendly service throughout stay.
Location
9.22
Good location, though some concerns about security mentioned.
Room Quality
9.17
Rooms are spacious, well-maintained, and comfortable.
Amenities
9.4
Luxurious facilities including gym and pool; well-received.
Value for Money
8.96
Breakfast is outstanding, perceived as worth the money.
Food and Beverage
9.41
Exceptional breakfast with great variety; highly praised.
Overall Experience
9.58
Wonderful stays and special mentions of outstanding service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:36

Property Description

Luxurious Accommodation
Hilton Garden Inn Kampala, located near Uganda Golf Club, offers 4-star accommodation with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Some rooms even boast stunning mountain views.

Relaxation and Dining
Guests can unwind by the outdoor swimming pool or enjoy a meal at the hotel's restaurant. The sun terrace is perfect for soaking up the sun while savoring a drink from the bar. A buffet breakfast is available to start the day right.

Convenience and Service
With a 24-hour front desk, airport transfers, and room service, Hilton Garden Inn Kampala ensures a hassle-free stay for all guests. Free private parking and a shared lounge add to the convenience of this upscale hotel.

Book your stay at Hilton Garden Inn Kampala for a luxurious and relaxing experience in the heart of Kampala.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EBB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$30 per person per night when using an available extra bed.
    People 13 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 470 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.4
Value for Money: 8.96
Food and Beverage: 9.41
Overall Experience: 9.58
L
Laure Betina solo_traveller tz
9
2026-04-20 via Nuitee
E
emmanuel family_with_children ug
6
Pros:

Location

Cons:

Aeration was poor

2026-04-07 via Nuitee
P
Peter couple ke
10
Awesome
Pros:

Simple, Clean, Accessible

Cons:

N/A

2026-04-07 via Nuitee
L
Leo extended_group ch
8
Pros:

Wir wurden sehr freundlich empfangen.
Man hat uns auch ein gratis Upgrade gegeben, da das Hotel nicht vollbesetzt war. Wir waren zu dritt und haben dann zwei schöne miteinander verbundene Zimmer bekommen. Das Essen im Restaurant war ausgezeichnet.
Sehr reichhaltiges Frühstücksbuffet mit zuvorkommenden freundlichen Bedienung.
Wir waren nicht das erste Mal in Kampala. Besseres Preis-Leistungs-Verhältnis als andere Hotels, die wir erlebt haben. Das ganze Personal war sehr freundlich und aufmerksam.
Wir würden dieses Hotel jederzeit weiterempfehlen. wir kommen wieder….

2026-04-07 via Nuitee
L
Lilian family_with_children ke
1
Not a Value for Money
Pros:

The food

Cons:

Stuffy mouldy room. Poor etiquette from some of the staff i.e. barging inside the room in the middle of the night, no welcoming or orientation at check in, lack of towels and on request taking an entire century to be availed, construction taking place while inside the room. So many things that just don't show the value of the price paid.

2026-04-05 via Nuitee
E
Eva family_with_children gb
10
Pros:

Perfect location near restaurants and mall. Great breakfast with variety of organic foods. Excellent customer service. We enjoyed our stay

Cons:

Nothing

2026-04-04 via Nuitee
M
Mohammad Rashid solo_traveller in
8
Pros:

overall good services

2026-03-30 via Nuitee
P
philippe couple nl
9
Great hotel in the middle of the city, modern, well appointed, comfortable!
Pros:

Great hotel in the middle of the city, as good as any hotels I've stayed at in Europe!

Cons:

All good.

2026-03-27 via Nuitee
C
chibuikec2026 Business
10
The experience was lit. The room service, waiter and waitress were so amazing. Their services was wonderful. I enjoyed
Pros:

The experience was lit. The room service, waiter and waitress were so amazing. Their services was wonderful.
I enjoyed my time here and I wish to have second taste of it when I visit again

2026-03-21 via Tripadvisor
M
MELCHISEDEK solo_traveller tr
9
2026-03-21 via Nuitee
E
enocho870 Friends getaway
10
My Time and Experience at Hilton Garden Inn
Pros:

Location is so strategic
Atmosphere is ambience
Room is ok but I would have preferred a more spacious room
Value is really worth the whole time
Cleanliness is super
Noise level is at barest minimum
I am cool with the services, all the staff are all smiley and professional
All required amenities are provided and it is ok.

2026-03-20 via Tripadvisor
6
688harunaj Business
10
Appraisal of restaurant manager and staff
Pros:

The location, rooms were kept clean and we really appreciate the restaurant staff and manager.

2026-03-19 via Tripadvisor
M
Mohammed family_with_children ng
7
2026-03-19 via Nuitee
C
Charanjit Singh couple gb
10
BrillAnt
Pros:

Value for money
Excellent staff
Very warm hearted
Full of smile

Cons:

Need to improve the Gym

2026-03-13 via Nuitee
Y
Yoann couple fr
10
2026-03-08 via Nuitee
L
Lifession Business Mombasa, Coast Province
10
Warm and Welcoming
Pros:

I stayed at Hilton Garden Inn Kampala for three days during a recent trip to Kampala, and the experience was comfortable, consistent, and well suited for both work and rest.

The location is one of the hotel’s strongest advantages. Situated on Kira Road, opposite the British High Commission, it offers easy access to Acacia Mall and several restaurants and cafés within walking distance. Moving around the city from this location was convenient and saved a lot of time.

The room was clean, quiet, and thoughtfully laid out. The bed was comfortable, the workspace was practical, and the Wi-Fi was reliable throughout my stay, which made it easy to work without interruption. Housekeeping was consistent, and the room remained fresh and well kept each day.

Service stood out in a quiet but meaningful way. The staff were courteous, attentive, and genuinely helpful whenever I needed assistance. There was a sense that they cared about the guest experience, not just the routine of the job, and that always makes a difference when travelling.

I must mention that I was pleasantly surprised that the Hilton Garden Inn Kampala does not charge for room service, that alone made me just love the hotel, spoke volumes about the commitment of the management to caring for their guests...

2026-03-07 via Tripadvisor
A
Archith Rao family_with_children in
8
Pros:

Location

2026-03-07 via Nuitee
M
mario solo_traveller es
8
great value for money
Pros:

desayuno y ubicacion magnificos

2026-03-05 via Nuitee
F
Fides extended_group ke
7
2026-03-02 via Nuitee
M
Makhafola family_with_children za
10
Pros:

Cleanliness and friendliness

Cons:

Hospitality

2026-03-01 via Nuitee