Hilton Garden Inn Kampala

Hotels
Hilton Garden Inn
9.2 (507 reviews)
Plot 72, Kira Road , Kampala , ug

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful and professional staff
Outstanding breakfast
Luxurious amenities
Cons:
Noise issues
Security concerns

Categories

Cleanliness
8.21
Generally clean, but mentioned noise and dirty terrace affected perception.
Service
9.68
Staff were helpful and professional; friendly service throughout stay.
Location
9.22
Good location, though some concerns about security mentioned.
Room Quality
9.17
Rooms are spacious, well-maintained, and comfortable.
Amenities
9.4
Luxurious facilities including gym and pool; well-received.
Value for Money
8.96
Breakfast is outstanding, perceived as worth the money.
Food and Beverage
9.41
Exceptional breakfast with great variety; highly praised.
Overall Experience
9.58
Wonderful stays and special mentions of outstanding service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:36

Property Description

Luxurious Accommodation
Hilton Garden Inn Kampala, located near Uganda Golf Club, offers 4-star accommodation with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Some rooms even boast stunning mountain views.

Relaxation and Dining
Guests can unwind by the outdoor swimming pool or enjoy a meal at the hotel's restaurant. The sun terrace is perfect for soaking up the sun while savoring a drink from the bar. A buffet breakfast is available to start the day right.

Convenience and Service
With a 24-hour front desk, airport transfers, and room service, Hilton Garden Inn Kampala ensures a hassle-free stay for all guests. Free private parking and a shared lounge add to the convenience of this upscale hotel.

Book your stay at Hilton Garden Inn Kampala for a luxurious and relaxing experience in the heart of Kampala.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EBB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$30 per person per night when using an available extra bed.
    People 13 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 507 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.4
Value for Money: 8.96
Food and Beverage: 9.41
Overall Experience: 9.58
M
Marie family_with_children us
10
I will recommend every one to stay at this Hotel. You won’t be disappointed. I will be back next yea
Pros:

Customer service. Thanks for a wonderful stay. I can’t wait to come back again…and again…and again. I met this guy that I would like to recommend to everyone who comes at Hilton his name is Albert Besiga, this guy is awesome his hospitality was 100% perfect. Albert I will see you next year again. Thank you so much continue doing a great job very natural. I already told my friend about your staff and she will be there next month I hope she will love it the same way I did.

2026-06-27 via Nuitee
R
Rowan solo_traveller za
10
Pros:

Great service from all in the hotel, even when i got sick they assisted with making sure i got treatment. Driver sat and waited with me in the hospital. When i returned they made sure i got to eat what i needed. All round great service

2026-06-26 via Nuitee
R
Rowan solo_traveller za
10
2026-06-26 via Nuitee
V
Vivian couple ug
9
It was a beautiful stay
Pros:

Yes

Cons:

Everything 🙂🙂

2026-06-24 via Nuitee
A
AHADIEL solo_traveller tz
5
Premises is good but needs proper room management
Pros:

Rooms are non smoking but there were still heavy air circulation in the rooms.

Cons:

Rooms uncomfortability

2026-06-19 via Nuitee
M
M3259VNchristopherk Business
10
Exceptional Service!
Pros:

I recently completed a two-week stay at the Hilton Garden Inn Kampala, and I cannot say enough wonderful things about my experience. From the moment I arrived, the hospitality was nothing short of world-class.
The standout feature of this hotel is undoubtedly the people. Ravish has trained an absolutely incredible staff. Every single team member I encountered was exceptionally friendly, courteous, and delightful to interact with. What truly set them apart was their proactive approach—they consistently anticipated my needs before I even had to ask, making me feel completely at home during my extended stay.
As for the dining, the food and beverage team blew me away. Every meal was absolutely delicious, beautifully prepared, and served with genuine warmth. It is clear that Ravish’s excellent leadership and high standards shine through the entire service team.
Thank you to everyone at the Hilton Garden Inn Kampala for making my two weeks so comfortable and memorable. I highly recommend this hotel, and I look forward to returning!

2026-06-18 via Tripadvisor
S
Stoyanov solo_traveller gb
10
Один из лучших отелей в Кампале. По соотношению локации, безопасности, и сервису.
Pros:

Отличный сетевой отель. Охрана, персонал и водитель Патрик были великолепны. Отдельно хотелось бы отметить водителя Патрика! Дайте ему премию! Двойную! Очень пунктуальный, профессиональный и опытный водитель! Очень во многих вопросах помог.

Cons:

Все было отлично.

2026-06-17 via Nuitee
R
Rose solo_traveller ke
9
BEST PLACE TO STAY WHILE IN KAMPALA UGANDA
Pros:

Friendly staff, I could get my meals served anytime 24/7, Accacia mall 2 mins walking distance, quiet space, clean, great breakfast. Central to everything I needed to do.

Will be back

Cons:

N/A

2026-06-16 via Nuitee
A
Ariel solo_traveller ke
9
Pros:

Location was convenient, near shopping malls, excellent meals, clean rooms, facilities function well, very accomodating. Staff were friendly.

Cons:

Access road although tarmacked is very dusty if you have to walk to the shopping malls very close by. But that probably is for the county government to sort out.

2026-06-16 via Nuitee
A
Asanansi solo_traveller ng
10
Pros:

Very clean rooms and hotel in general. Excellent staff. Great breakfast. Nice office chair in the room - that was super comfortable.

2026-06-15 via Nuitee
G
GADOU family_with_children lb
7
2026-06-14 via Nuitee
S
shinpark725 solo_traveller us
9
Pros:

Comfortable room and nice breakfast.

Cons:

Reception can be a bit more welcoming.

2026-06-10 via Nuitee
M
mohamed solo_traveller ke
10
Pros:

Location
Location
Location

2026-06-10 via Nuitee
B
Brigitte family_with_children fr
4
Nul
Pros:

L’emplacement est pas mal.

Cons:

Il y a des cafards au restaurant, l’hôtel sent l’humidité, la douche est pleine d’humidité… c’est très décevant

2026-06-08 via Nuitee
N
Njuguna solo_traveller ke
9
Wonderful stay
Pros:

Excellent staff and very helpful

Cons:

Should provide air fresheners to the rooms

2026-06-04 via Nuitee
N
N3119CFcatherinem Business
10
The best Hotel In Kampala
Pros:

I recently had the pleasure of staying at Hilton Garden Inn Kampala, and my experience was exceptional. From the moment I arrived, the staff provided warm, professional, and attentive service that made me feel truly welcome.

The rooms were clean, comfortable, and well-maintained, offering a relaxing environment after a busy day. The hotel's ambiance was elegant and inviting, creating the perfect balance between comfort and sophistication.

The food was outstanding, with a wide variety of delicious dishes that were well-prepared and beautifully presented. Every meal was a delight, and the restaurant staff ensured excellent dining service throughout my stay.

Overall, Hilton Garden Inn Kampala exceeded my expectations in terms of service, accommodation, food quality, and atmosphere. I would highly recommend this hotel to anyone visiting Kampala and look forward to staying there again in the future.

2026-06-02 via Tripadvisor
R
rawe2018 Solo travel
10
Back in Kampala 4 years later
Pros:

This is the second time in four years that I have stayed at this property. Just as in 2022, they didn’t disappoint. The staff is very friendly and helpful. I definitely recommend people to stay here.

2026-06-01 via Tripadvisor
B
Bisimua couple au
7
The food was delicious
Pros:

Breakfast was excellent

Cons:

Clean

2026-05-31 via Nuitee
5
560ritishn Business New Delhi, National Capital Territory of Delhi
10
Highly recommended property
Pros:

I stayed at Hilton Garden Inn Kampala during a business trip. This property is located in a very lively neighbourhood of Kampala city, and is suitable for business as well as leisure travellers.
The team at the reception was highly responsive & prompt. They ensured that I had a quick check in/check out.
The rooms are very spacious, comfortable and well equipped.
The breakfast buffet had a variety of options. The restaurant offers Continental, Ugandan & Indian food options on the menu, and F&B team goes beyond and above to serve as per individual dietary requirements.
I highly recommend this property to everyone and look forward to my future stay soon.

2026-05-28 via Tripadvisor
I
Irene family_with_children us
10
2026-05-28 via Nuitee