Hilton Garden Inn Kampala

Hotels
Hilton Garden Inn
9.2 (435 reviews)
Plot 72, Kira Road , Kampala , ug

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful and professional staff
Outstanding breakfast
Luxurious amenities
Cons:
Noise issues
Security concerns

Categories

Cleanliness
8.21
Generally clean, but mentioned noise and dirty terrace affected perception.
Service
9.68
Staff were helpful and professional; friendly service throughout stay.
Location
9.22
Good location, though some concerns about security mentioned.
Room Quality
9.17
Rooms are spacious, well-maintained, and comfortable.
Amenities
9.4
Luxurious facilities including gym and pool; well-received.
Value for Money
8.96
Breakfast is outstanding, perceived as worth the money.
Food and Beverage
9.41
Exceptional breakfast with great variety; highly praised.
Overall Experience
9.58
Wonderful stays and special mentions of outstanding service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:36

Property Description

Luxurious Accommodation
Hilton Garden Inn Kampala, located near Uganda Golf Club, offers 4-star accommodation with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Some rooms even boast stunning mountain views.

Relaxation and Dining
Guests can unwind by the outdoor swimming pool or enjoy a meal at the hotel's restaurant. The sun terrace is perfect for soaking up the sun while savoring a drink from the bar. A buffet breakfast is available to start the day right.

Convenience and Service
With a 24-hour front desk, airport transfers, and room service, Hilton Garden Inn Kampala ensures a hassle-free stay for all guests. Free private parking and a shared lounge add to the convenience of this upscale hotel.

Book your stay at Hilton Garden Inn Kampala for a luxurious and relaxing experience in the heart of Kampala.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EBB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$30 per person per night when using an available extra bed.
    People 13 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 435 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.4
Value for Money: 8.96
Food and Beverage: 9.41
Overall Experience: 9.58
A
Anna couple tz
10
2026-02-11 via Nuitee
J
Jeremiah solo_traveller ke
9
Excellent choice for any traveler to Kampala
Pros:

Cleanliness, check out time most ideal

Cons:

Nothing

2026-02-10 via Nuitee
A
Ayokunle solo_traveller ng
5
2026-02-09 via Nuitee
E
Evelyne solo_traveller gb
8
2026-01-29 via Nuitee
O
Oktay solo_traveller de
8
2026-01-19 via Nuitee
M
Martha extended_group ke
9
I loved it, close to the Acacia mall ...nice areas for walking. Cleaning done daily
Pros:

I liked the mix of traditional and continental. Bananas in plenty, tripe and pastries and bacon as well

Cons:

Could the pool be heated? Was a lil too cold

2026-01-19 via Nuitee
C
Christopher solo_traveller gb
9
Very relaxing
Pros:

Location, the room, the setup, the restaurant and the staff

Cons:

Nothing at the moment

2026-01-19 via Nuitee
H
Hasan Sari extended_group de
8
2026-01-19 via Nuitee
C
Christopher solo_traveller gb
8
Memorable and enjoyable.
Pros:

Ambiance, reputation and comfort of the place.

Cons:

Nothing for the moment.

2026-01-19 via Nuitee
D
Danny solo_traveller vn
8
I would recommend it, but the front desk staff need to be better trained to have a service mindset.
Pros:

Albert the manager was very friendly and resolved my customer service issues.

Cons:

Stuart in the front desk was quite rude. I asked him for some bottles of water and he told me to go up and get it from my room...

2026-01-19 via Nuitee
S
Sunil solo_traveller us
10
2026-01-17 via Nuitee
T
Tony Mathee solo_traveller in
9
2026-01-12 via Nuitee
R
Ravat family_with_children gb
10
2026-01-05 via Nuitee
J
Joseph couple ug
6
2026-01-05 via Nuitee
K
Keza family_with_children gb
10
Pros:

Staff were helpful and professional
The hotel was clean
Breakfast is to die for

Cons:

None

2026-01-02 via Nuitee
P
PankajK1766 Family Gwalior, Gwalior District, Madhya Pradesh
10
Excellent stay with outstanding service
Pros:

I had a very pleasant stay at Hilton Hotel Kampala. The hotel offers excellent amenities and the rooms are spacious, well-maintained, and very comfortable. The staff are friendly, professional, and consistently attentive throughout the stay.

The breakfast buffet was truly outstanding—beautifully laid out with an impressive number of options. The homemade bakery items were exceptional, truly out of this world, and there was a great variety to suit all tastes.

Special appreciation goes to Albert, the Front Office Manager & F&B Manager, who were always available, extremely caring, and very proactive in ensuring guests felt welcomed and well looked after. Their professionalism and personal attention made a noticeable difference to the overall experience.

2025-12-28 via Tripadvisor
E
ellahe2025 Business
10
Home away from home
Pros:

Hilton's Kampala got it all! 😍 Luxurious rooms, top-notch service, and that breakfast buffet is goals 🍳👌 The staff were super friendly and helpful, making my stay super comfy. The gym and pool area were on another level 🏋️‍♀️👙 Perfect spot for both business and leisure. Would totally recommend! 👍

My ideal destination hotel away from home

2025-12-27 via Tripadvisor
M
Mwansa family_with_children zm
8
2025-12-27 via Nuitee
R
Ravat family_with_children gb
10
Pros:

Superb rooms, staff are very helpful and breakfast is well worth the money.

Cons:

Nothing!

2025-12-26 via Nuitee
M
Msafiri family_with_children ke
9
2025-12-25 via Nuitee