Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Excellent location
Cons:
High parking fees
Lack of amenities
Overpriced breakfast options

Categories

Cleanliness
8.66
The hotel was very clean, meeting expectations for cleanliness.
Service
8.63
The staff was friendly and helpful, which contributed positively to the service experience.
Location
8.87
The location was excellent, close to everything and with a nice view.
Room Quality
8.12
Rooms were clean and comfortable, but some amenities like the TV felt outdated.
Amenities
7.65
Limited amenities provided for guests, and parking was expensive.
Value for Money
7.11
The hotel felt overpriced given the additional costs for parking, breakfast, and other amenities.
Food and Beverage
7.66
Breakfast quality was good but lacked variety, which affected the overall dining experience.
Overall Experience
8.13
Overall, the stay was pleasant with a few areas that could be improved, but still worth a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Stunning Lake Views and Contemporary Comforts

Luxurious Accommodations: Rest peacefully on soft featherbeds and wake up to a modern fitness center for an energizing workout.

Gourmet Dining and Vibrant Nightlife: Indulge in seasonal Italian cuisine at Current restaurant with picturesque lake views, or unwind at The Living Room Bar with DJ entertainment and a unique cocktail list.

Convenient Amenities and Nearby Attractions: Enjoy in-room entertainment on flat-screen TVs, personalized Whatever/Whenever services, and explore nearby Ohio Street Beach and Northwestern University.

Book your stay at W Chicago-Lakeshore for a memorable blend of luxury and convenience.

Important information:

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

A credit card or debit card will be required upon arrival. This card will be authorized for incidentals during the guest's stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 84 per day.

Location

Guest Reviews

8.1
Based on 2223 reviews
Cleanliness: 8.66
Service: 8.63
Location: 8.87
Room Quality: 8.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 8.13
D
Dejah solo_traveller us
5
I went for a weekend getaway. I stayed in the bed most days, everything was fine up until I checked for cleanliness
Pros:

The location and the lobby

Cons:

The rooms aren’t up to date. Such as the tv, the bathroom or the interior overall. You would think luxury due to the area but it’s very low maintenance

2026-03-06 via Nuitee
T
Taylor extended_group us
8
2026-03-06 via Nuitee
J
Johan solo_traveller be
8
2026-03-05 via Nuitee
T
Tashay couple us
5
2026-03-04 via Nuitee
A
Andrzej solo_traveller us
7
nice
Pros:

nice

Cons:

table

2026-03-04 via Nuitee
B
brown couple us
5
2026-03-03 via Nuitee
Q
Quinten couple us
8
2026-03-03 via Nuitee
M
Mazur couple us
10
2026-03-03 via Nuitee
A
Alijah family_with_children us
10
2026-03-02 via Nuitee
A
Austin couple us
10
My staff was very clean very relaxing
Pros:

The staff and inside environment very much so worth the price

Cons:

They didn’t have a outside smoking area wish they would have

2026-03-02 via Nuitee
V
vivian cardona couple us
8
The place is nice. There should be more communication available which did not happen.
Pros:

I requested a water view room, and was given a room on the 27th floor. The new of Lake shore drive and lake Michigan is beautiful.

Cons:

I emailed a few times after I made reservations a month before I arrived. There was no response from the hotel. I requested a visual fire alarm (good), closed captioned TV (did not work), and explained it is my birthday weekend.

2026-03-02 via Nuitee
J
Juan family_with_children us
8
2026-03-02 via Nuitee
K
Kenneth couple us
4
2026-03-02 via Nuitee
I
Isaac couple us
7
Convenient location, but don't think I would look to stay here again.
Pros:

The location is great and right on Lakeshore Dr.

Cons:

The bathrooms seemed to be needing some attention and fixes. There needs to be a better designated smoking area, otherwise people are smoking right in the doorway and it's hard to avoid walking through clouds of cigarette or marijuana smoke.

2026-03-02 via Nuitee
D
Diana family_with_children us
10
2026-03-02 via Nuitee
A
Anakaren solo_traveller us
6
2026-03-02 via Nuitee
T
Trivedi couple us
10
2026-03-02 via Nuitee
E
eiko solo_traveller jp
3
最悪な一晩でした。
Pros:

一番良かったのは、朝食でした。
内容、味、スタッフのサービスもよかったです。

Cons:

部屋のベッドサイドの電気がつかなかったので、フロントに電話したのですが一切つながらず、一部真っ暗な状態ですごさなければいけなかったこと。建物全体に掃除が行き届いていなかったと思います。

2026-03-02 via Nuitee
L
Lopez couple us
10
2026-03-02 via Nuitee
A
Abner couple us
10
It was a great experience & it was a vibe
Pros:

The Cleanest, the location, the view , the staff , the bar & breakfast

Cons:

The parking

2026-03-02 via Nuitee