Millennium Hotel Maxwell House Nashville

Hotels
Millennium Hotels
6.9 (1689 reviews)
2025 Rosa L. Parks Boulevard , Nashville , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty bathrooms
Outdated facilities
Poor cleaning service

Categories

Cleanliness
4.79
Multiple reviews mentioned dirty bathrooms and a lack of cleaning.
Service
8.26
Positive mentions of friendly staff, though there were issues with customer service.
Location
8.8
Consistently praised for its proximity to downtown and other attractions.
Room Quality
5.75
Mentioned as outdated and problematic with complaints about maintenance.
Amenities
7.28
Amenities mentioned positively but noted as needing updates and improvements.
Value for Money
6.74
Concerns over unclean rooms and deposits indicate perceived lower value.
Food and Beverage
6.29
Mixed reviews with issues regarding food quality during breakfast.
Overall Experience
7.26
General dissatisfaction with major issues but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Music-Themed Decor
Experience the unique charm of Millennium Maxwell House Nashville with its music-themed décor in every room, providing a vibrant and lively atmosphere.

Dining Experience
Indulge in a culinary journey at Praline’s Restaurant and Maxwell’s Lounge, offering a delightful blend of fresh American fare, innovative drinks, live country music, and classic Southern dishes for a true taste of Nashville.

Event Spaces and Amenities
With 26,000 square feet of flexible meeting and event space, including a ballroom boasting panoramic city views, this hotel is perfect for hosting memorable gatherings. Additionally, guests can enjoy the convenience of an on-site fitness center, business center, and complimentary shuttle services.

Book now to immerse yourself in the rich culture and convenience of Millennium Maxwell House Nashville!

Important information:

Please note that breakfast charges apply to all age groups.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Sep 15, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.9
Based on 1689 reviews
Cleanliness: 4.79
Service: 8.26
Location: 8.8
Room Quality: 5.75
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 6.29
Overall Experience: 7.26
M
Mario couple br
10
Atende super bem com muita cordialidade.
Pros:

Localização, atendimento e o transporte até o centro grátis.

Cons:

A piscina estava em obras

2026-03-28 via Nuitee
A
Ashley family_with_children us
10
2026-03-26 via Nuitee
M
Melodie family_with_children us
5
Definitely not a 4 stars hotel, maybe a 3, very run down
Pros:

Breakfast was not continental, limited buffet style

Cons:

Bathroom was filthy, looked like a child painted it, poor selection of tv channels

2026-03-24 via Nuitee
L
Lauren family_with_children us
3
2026-03-23 via Nuitee
I
Ima family_with_children us
5
Pros:

I loved the location and the free shuttle to downtown. The desk and security staff were friendly and very helpful. Overall, I had a good experience while I was there.

Cons:

Our tub didn't drain properly. The tub was full of water by the time I finished a 10 minute shower. Toilet didn't flush properly. Reported it to the desk. However, it was the same way on our last morning. The continental breakfast left much to be desired. We couldn't tell what half of the items were. We ate breakfast elsewhere.

2026-03-23 via Nuitee
G
George family_with_children us
10
2026-03-22 via Nuitee
G
George family_with_children us
10
2026-03-22 via Nuitee
G
garrettj-tn Business
2
Dated and dirty hotel
Pros:

I stayed here for a mock trial competition as it was the hotel the bar association had selected. After looking at pictures and reading reviews, my expectations for this hotel were rather low, despite the $165 I paid for the night. I was disappointed to find that my already low expectations were still not met. Images clearly show the antiquated and outdated nature of the decor, but upon checking into my room I found it was even worse. Every surface, appliance, and fixture appeared old and worn. The layout was inconvenient as well; our sink was located out of the bathroom and right next to the door, so anyone at the sink would be hit by the door opening. As for the actual bathroom, it was incredibly small, and steamed up incredibly quickly because there was no fan. The grouting in the shower, around the tub, around the toilet, and at the baseboards were yellowed and disgusting. There were also stains on the tub surface that would not come out. As for the comfort of the room, it was similarly unappealing: the beds weren’t very comfortable, and the pillows were atrocious. Furthermore, when I sat down in the corner armchair, I found a vape stuffed into the crease. Overall, I would strongly recommend choosing another hotel.

(Also, the details list this hotel as four-star, but every single 3-star and 4-star hotel I’ve stayed at was far nicer)

2026-03-21 via Tripadvisor
A
Abigail family_with_children us
7
2026-03-19 via Nuitee
J
Johnson couple us
10
Great location and great staff
Pros:

The environment gives old school Nashville

2026-03-19 via Nuitee
C
cuko solo_traveller us
7
Great stay over all very good stuff I would come back definitely
Pros:

Location staff and help was awesome

Cons:

Breakfast was a joke but it makes sense

2026-03-18 via Nuitee
L
Laura couple br
10
Estadia maravilhosa! Hotel com estacionamento gratuito e amplo, café da manhã muito bom!
Pros:

Quarto espaçoso, limpo, cama super confortável

Cons:

Gostei de tudo

2026-03-17 via Nuitee
N
Nathalie family_with_children us
8
2026-03-16 via Nuitee
M
Missy extended_group us
8
2026-03-16 via Nuitee
S
Straughn couple us
9
I will go there again, but they’re they need to work on their plumbing
Pros:

It was convenient for me as far as eating and going downtown

Cons:

My bath took shut every time I try to take a shower. The water will fill the bathtub up and my feet will be in the water while I’m taking a shower.

2026-03-14 via Nuitee
A
Anthony solo_traveller us
6
2026-03-14 via Nuitee
T
Titan family_with_children us
4
2026-03-12 via Nuitee
T
Timeatria solo_traveller us
10
It was worth every penny spent.
Pros:

It was so convenient to getting off the interstate !

Cons:

The gift shop opens at 11.. that stressed me out a bit.

2026-03-11 via Nuitee
L
Lindsey solo_traveller us
8
Great bargain for the price,
Pros:

I really like the location, but the work going on in their pool and patio area was very disconcerting

Cons:

The patio and pool area was closed. The Courtesy van will only go to certain locations and it’s very limited. The bar and restaurant were closed with continental breakfast was pretty good.

2026-03-09 via Nuitee
H
Holmes solo_traveller us
5
I feel that I need to be reimbursed or accommodated.
Pros:

Convenient to downtown

Cons:

Panhandling, didn’t get the room that I requested on my reservation, found hair in the sheets, in the tub, dusting needed and room had an odor. I haven’t received my deposit.

2026-03-05 via Nuitee