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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Toilet with grab rails
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Fitness/spa locker rooms
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Walking tours
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious Accommodations with Stunning Views
Unmatched Amenities for Ultimate Relaxation
The hotel offers an indoor pool, hot tub, and a seasonal sundeck for guests to unwind and enjoy. Additionally, there's a modern fitness center and a business center to cater to all guest needs.
Delicious Dining Options for Every Palate
Guests can indulge in local cuisine and craft beers at 720 South Bar & Grill, enjoy live entertainment at Kitty O’Sheas Irish pub, or grab a quick bite at Herb N' Kitchen. Room service is also available for added convenience.
Experience the best of Chicago at Hilton Chicago, where luxury meets convenience. Book your stay now for an unforgettable experience at the heart of the city.
Please note reservations made through this website will not earn guests Hilton points.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Beautiful property and surroundings.
The rooms and bathrooms are outdated. You could find more luxuries at a moderately priced hotel.
The building the structure inside was very nice and fancy the rooms were great nice and clean. Staff was were very professional greeting from everyone that worked there was nice.
Having to pay for parking even though we stayed at the hotel. It would be nice if it was lesser amount or free. Also getting one breakfast voucher for 2 night stay it would be nice to get an extra voucher.
Location was great
Staff members were really poor. First of all, I got a room with 2 Queen beds and I wasn’t even informed about the change, meanwhile I booked 1 king bed. When I called immediately I got to the room, the agent I spoke with claimed there were no other rooms available. I had to go downstairs and met someone else who then changed my room and got me breakfast vouchers which I never got. I was charged parking fees for 2 days and was told the gate automatically opened knowing I was a guest, meanwhile I parked for only 12 hours and paid the toll myself during the exit because the gate didn’t open. It was a shambolic experience.
It was clean
I didn’t like that I booked a king room and when we checked in they told me they were sold out. They asked if we wanted a double bed room and we said sure that’s fine but the staff failed to tell us it was 2 full beds not 2 queens. My husband and I slept in two separate beds! We also don’t like that there’s a sign that says get your parking validated at the check in desk but I still not charged for parking. Will be calling customer service
Enjoyed my stay for a conference. The staff was very friendly and helpful. Cassara H. at the front desk was especially helpful, helped me with a great place for lunch and helped walk through and explain a billing question. A plus customer service. Also a shout out to Pete who worked at front door and recommended places to go on my first time in Chicago.
Ms Chen in the On the house breakfast was exceptionally kind and helpful. She took her time each day to explain closing times opening times and to make sure that ourneeds were met while here we wish to thank her for always being kind.
Ernestine is my saviour! She was so kind and helpful when I went in to the lost and found and I would be lost without her! She made the experience so delightful and was genuinely the best person I could have asked for in that moment. Ernestine’s boss if you’re reading this give her a promotion she deserves everything! Also a lovely stay.
Everything was outstanding. Rooms were clean and everyone was beyond hospitable. Peter was amazing and everything was convenient and wonderful.
Beautiful hotel and very friendly staff! Special shout-out to Peter for his knowledge and hospitality.
Good quality good location
Good service
But high prices
Just wanted to give a shoutout and a huge thanks to Ernestine in security. I lost my business credit card and her and the other security staff helped me in searching for it and we found it! So so thankful!
Magnífica vista del lago Michigan en hotel clásico.
Stayed there over the weekend for a fun time in Chicago and used Hilton points. Location is nice and room was ok. The concern or annoyance is that every time you get off the elevator you are ambushed by people selling vacation timeshares. It reminded me of lions at the watering hole waiting for their prey. Then as I tried to check out I got hit up again. Hilton stop this as it is annoying and predatory. If you are gonna sell these have a booth or something.
Just wanted to say if you plan on going to Chicago this is where to stay. Most importantly the staff is competent and patient. When we checked in I was hoping to change our room to a suite. Inder the front desk person found what we needed. He was so helpful and kind. Also there are many staff members around to help answer questions. And the location is great.
Larone was amazing!! Stay was great!!
Pros: This is a massive, extremely busy downtown hotel, but the staff does and amazing job keeping the property clean and well-maintained. The location is excellent, and there is a great restaurant right on the premises.
Cons: Our only complaint about the entire stay was the hotel does not offer room service, despite having a full service restaurant downstairs.
Overall: A very nice, clean, and high-energy stay. Just keep the lack of room service in mind if your prefer dining in your room.
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