SpringHill Suites by Marriott Nashville Vanderbilt/West End

Hotels
•
SpringHill Suites
8.6 (324 reviews)
1800 West End Avenue , Nashville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable rooms
Cons:
Hidden fees
Parking issues

Categories

Cleanliness
8.3
Mixed sentiments; some complaints about odors.
Service
9.1
Staff was consistently described as friendly and helpful.
Location
8.9
Great location near downtown Nashville.
Room Quality
8.6
Rooms were spacious and comfortable.
Amenities
8.2
Lack of some typical amenities like restaurant and bar.
Value for Money
8.5
Good value overall, except for parking fees.
Food and Beverage
8.5
Breakfast options were mentioned favorably, though some dissatisfaction with selections.
Overall Experience
8.7
Positive experience overall with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:32

Property Description

Luxurious Amenities - SpringHill Suites by Marriott Nashville Vanderbilt/West End offers a perfect blend of comfort and convenience with an indoor swimming pool, free WiFi, and complimentary hot breakfast for a delightful stay.

Spacious Suites - The hotel provides well-appointed suites with a separate living area, sofa bed, flat-screen cable TV, and modern amenities like a microwave, refrigerator, and coffee machine, ensuring a relaxing and enjoyable experience for guests.

Ideal Location - Situated just minutes away from popular attractions such as Vanderbilt University, Centennial Park, Ryman Auditorium, and Bridgestone Arena, guests can easily explore the vibrant city of Nashville while enjoying the top-notch services and facilities at SpringHill Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 324 reviews
Cleanliness: 8.3
Service: 9.1
Location: 8.9
Room Quality: 8.6
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.7
A
April • couple • us
9
If you wanna stay in downtown, this is the place definitely worth the money!
Pros:

This place is fabulous. The water pressure was great. The room was clean. The breakfast was great. I love that they lock the entrance and you have to use your key card to get in and out late at night. Parking was a little bit confusing, but it was a one time charge of less than $40 to go in and out as many times as you want. Was pretty close to the main strip. That being said Uber ride worthy versus walking. The staff was very helpful. and the breakfast was great.

Cons:

It was a tad bit expensive, but definitely worth it. Wish I could’ve stayed longer.

2026-04-17 • via Nuitee
M
Marlis • couple • ch
8
2026-04-12 • via Nuitee
A
Andrew • solo_traveller • lu
8
2026-03-29 • via Nuitee
B
Brandi • couple • us
10
Great stay
Pros:

Great location

Cons:

Parking was a bit confusing

2026-03-26 • via Nuitee
D
Devon • couple • us
9
2026-03-20 • via Nuitee
D
David • extended_group • us
2
I was lied to by front desk
Pros:

The eggs and meat products where fine

Cons:

Tv didn't work, parking was expensive. I booked 2 and only got one. The front desk lied

2026-02-26 • via Nuitee
J
Jessica • couple • us
10
2026-02-23 • via Nuitee
J
Jon • couple • us
8
Enjoyed the convenience of the hotel.
Pros:

Location

Cons:

Breakfast

2026-01-22 • via Nuitee
K
Kerry • couple • us
9
Pros:

Staff was very friendly and helpful.

Cons:

Breakfast was average

2026-01-20 • via Nuitee
S
Scott • couple • us
9
Enjoyed the hotel and the location
2026-01-20 • via Nuitee
R
Richard • family_with_children • us
9
Fantastic, except for parking charge was un acceptable.
Pros:

Facilities were great as was the hospitality

Cons:

Paying $35.00 a day for parking which was not protected at all because of construction on going anybody could park there, there was no need to charge for parking.

2026-01-20 • via Nuitee
C
Chelsey • extended_group • us
6
it was good. could have been better customer service.
Pros:

I liked the location and the room was comfortable and clean. Breakfast was good.

Cons:

Check in is at 3pm according to the website. We arrived at 3pm and were told the rooms were not done yet and to give them 5-10mins. No big deal, we could spare 10mins. 30 minutes later we asked them for an update because we had reservations at 4pm and were told by the lady at the desk “well it’s not 4 yet.” excuse me?? so rude and we did not get our key until right at 4pm so we missed our reservation which was one of the main reasons we were even traveling to nashville. If they would have been honest about it being another hour we would have just gotten ready in the car or the lobby bathroom and there wouldn’t have been a problem. really disappointed in that employee. and it wasn’t just us waiting, there were 3 other groups that had to wait on rooms to be done. i understand things happen but be honest and don’t be rude to your customers.

2026-01-19 • via Nuitee
M
michael • family_with_children • us
10
2026-01-16 • via Nuitee
L
Lesley • couple • us
8
We were grateful to have found such a nice place to stay, that was located perfectly for an introduction to Nashville!
Pros:

Having never been to Nashville before, we were happy to see we were in a great location! The facility was clean, comfortable, and had a great staff- Very welcoming and helpful!

Cons:

No complaints. We were satisfied with our stay!

2025-12-29 • via Nuitee
M
Maria Ella • family_with_children • us
9
2025-12-28 • via Nuitee
B
Bryan • couple • us
10
2025-12-21 • via Nuitee
C
charlene • family_with_children • us
9
Great hotel
Pros:

Good breakfast, egg white spinach quiche was delicious. The sofa bed was actually comfortable (for a sofa bed). Staff was friendly and responsive to requests. I would (and probably will) stay here again.

Cons:

$43 a night parking. It was $35, but there were $8 in taxes and surcharges. That was the only down side to the experience.

2025-12-13 • via Nuitee
G
Greg • couple • us
8
Convenient experience for college reunion
Pros:

Nice suites, fantastic breakfast

Cons:

No restaurant, bar, or room service available

2025-12-07 • via Nuitee
D
Danae • family_with_children • us
5
It was decent hidden fees where a disaster and parking was messed all the way to hell
Pros:

It was close to downtown

Cons:

It has a funny smell and the parking horrible they are so cheap they squeeze u in between cars and have hidden fees from booking.com

2025-11-23 • via Nuitee
A
Ann Humphreys • family_with_children • us
7
2025-11-23 • via Nuitee