Sheraton Dallas Hotel by the Galleria

Hotels
•
Marriott
8.6 (226 reviews)
4801 Lyndon B Johnson Fwy, Dallas, Texas, 75244 , Dallas , US
1-972-661-3600

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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Golfing nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
High parking fees
Room service issues
Unprofessional staff in some instances

Categories

Cleanliness
8.44
Multiple reviews highlight clean rooms and great overall cleanliness.
Service
8.91
Staff were consistently noted as friendly and helpful.
Location
8.84
Location was frequently praised for convenience to attractions.
Room Quality
8.6
Rooms are often described as comfortable and spacious.
Amenities
8.63
Amenities mentioned included nice bedding and snacks available.
Value for Money
8.49
Perceived good value despite parking fees.
Food and Beverage
8.15
Dining service noted as great, although limited mentions.
Overall Experience
8.71
Overall stay was positive with some noted issues, still favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:59

Property Description

Luxurious Features and Amenities
Make the most of your stay with our outdoor pool, 24-hour fitness center, and complimentary shuttle service within 3 miles.

Dining and Entertainment Options
Indulge in culinary delights at Water Fire Grille, offering a bar/lounge, or enjoy the convenience of room service. Don't miss the buffet breakfast from 6:30 AM to 10:30 AM.

Convenience and Business Facilities
Stay connected with complimentary Wi-Fi, take advantage of the 24-hour business center, and host events in our 500 square feet conference center. Perfect for both leisure and business travelers!

Plan your getaway at Sheraton Dallas Hotel by the Galleria for a seamless blend of comfort and convenience. Book your stay now to experience unparalleled hospitality.

Important information:

  • The seasonal pool will be open from March 12 to September 30.
  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 226 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.84
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.15
Overall Experience: 8.71
K
Kouri • family
8
Pros:

I would give this place a 1st as If it wasn’t for the young front desk gentleman And**(front desk) turning it around! We first talked with Sheraton via phone and spoke with a lady (A????) that was extremely rude and nonchalant almost. Also everytime we called (only 3 times) she put us on hold over the course of a hour after telling her why we called. I was ready to cancel my trip then but my friend was visiting with me and so we decided to just keep traveling to the hotel. When we walked in we were instantly greeted by Andre’s welcoming smile. He checked us in and made us feel special by taking his time. At breakfast the next day , I met a lady named Gric***a that was very sweet and attentive. Thankful for Andre turning our first impression of Sheraton around and Gric***a was the cherry on top.

2025-10-07 • via Nuitee
C
Cameron • family
10
Pros:

Everything was great

2025-10-05 • via Nuitee
A
Andrew
10
Pros:

Great place for business

2025-10-05 • via Nuitee
S
sue
8
Pros:

Great location - 5 minutes from the Galleria and 8 minutes south of Addison dining options.

2025-10-05 • via Nuitee
J
Jessica
6
Pros:

Just ok

2025-10-05 • via Nuitee
C
Charles • partner
8
Pros:

The staff was courteous and professional. Check in and check out was fast and easy. The room was clean. Hot water was HOT! The bed was excellent. My main concern is with parking. You would think staying at a Sheraton hotel you’d be provided a place to park your car. Not at this location. You either park in the street or download an app and go through a variety of matriculations to pay $16 a night. I parked in the street. Overall, our needs were met nicely.

2025-10-04 • via Nuitee
C
Christopher • family
4
Pros:

On the 15th floor where we stayed, the walls were paper thin and we could hear EVERYTHING and EVERYONE. It was very disturbing to hear exactly what was happening. The doors had so much space underneath them that you can see if the conjoined room had their lights on, same with the entrance door, you can hear everything happening in the hallway and the light coming through. The bathroom shower door was very difficult to go in and out of. The room seemed very poorly constructed. We expected more privacy from a Sheraton hotel. Staff was very nice.

2025-10-04 • via Nuitee
R
Ralphell
10
Pros:

Didnt like that I had to pay for parking

2025-10-02 • via Nuitee
A
Anitra
10
Pros:

I only stay here when I travel to Dallas now. Love the rooms

2025-10-01 • via Nuitee
S
Shawanda
6
Pros:

Staff was amazing

2025-10-01 • via Nuitee
E
Edgar
10
Pros:

Great stay at the hotel loved the espresso machine. Everyone was really nice and helpful we were there during a College Football game got to meet some of the players.

2025-10-01 • via Nuitee
C
CHARLES
10
Pros:

Convenient to shopping as well as to my friends’ homes in N Dallas. Have stayed here many times in the past and can always rely on a great experience.

2025-10-01 • via Nuitee
B
BUSUNG
10
Pros:

a

2025-10-01 • via Nuitee
L
Liz • family
8
Pros:

Clean and hotel staff was friendly!

2025-09-29 • via Nuitee
J
JOANNA
8
Pros:

Staff was wonderful. Room a little outdated (room door)

2025-09-29 • via Nuitee
T
Tyler
8
Pros:

Room was clean, staff was really nice and the location was very convenient. Didn’t check out the gym but was close to the planet fitness I’d travel to. The only thing that kind of stunk was that the parking you’d have to park across the street or pay $30/day to park at their lot. Outside of that was a good experience.

2025-09-28 • via Nuitee
F
Faren • partner
10
Pros:

Great

2025-09-28 • via Nuitee
T
Tameka S.V
10
Pros:

The staff was great. The room was perfect and clean

2025-09-27 • via Nuitee
J
Jasandeep
4
Pros:

No room service each day of the stay as I had opted in. The pool was not as advertised

2025-09-24 • via Nuitee
C
Christian Alejandra
10
Pros:

Great

2025-09-23 • via Nuitee