DoubleTree by Hilton Hotel Salt Lake City Airport

Hotels
Doubletree by Hilton
8 (496 reviews)
5151 Wiley Post Way , Salt Lake City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Disappointing customer service
Room maintenance issues

Categories

Cleanliness
7.14
Some positive feedback about cleanliness, but issues were mentioned.
Service
8.61
Staff were exceptional and friendly, though some negative experiences noted.
Location
8.65
Great location for airport access mentioned multiple times.
Room Quality
7.6
Room comfort was appreciated, but there were multiple complaints about maintenance.
Amenities
8.13
Amenities were suitable for guest needs but could be improved.
Value for Money
8.09
Expectations of value aligned with proximity to airport.
Food and Beverage
7.64
Breakfast offerings mentioned as 'ok but not great'.
Overall Experience
8.11
Overall satisfaction reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:39

Property Description

Serene Lakeside Retreat

Convenient Amenities: DoubleTree by Hilton Hotel Salt Lake City Airport offers free airport shuttle services and 2 dining facilities on-site for a hassle-free stay.

Recreational Activities: Guests can unwind by the fire pit near the pool, stroll along the lakeside jogging path, or enjoy a game at the sports court, ensuring a fun-filled experience.

Luxurious Comfort: Retreat to a well-appointed guestroom with a 37-inch TV, plush bedding with down comforters, and Peter Thomas Roth bath products for the ultimate relaxation.

Book your lakeside getaway now at DoubleTree by Hilton Hotel Salt Lake City Airport for a memorable stay!

Important information:

Please note that the minimum check-in age at this property is 21 years of age.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Guest Reviews

8
Based on 496 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
T
Trinidad solo_traveller us
10
Cons:

The TV does not let you watch WiFi tv as “guest” for youtube

2026-08-29 via Nuitee
K
Klaus solo_traveller us
8
Comfortable hotel in good proximity to airport. Pleasant staff. Good amenities
Pros:

Large, clean room. Nice indoor pool. Efficient shuttle. Water feature near hotel for short walk.

Cons:

Peeling paint in bathroom. Loud fan in room.

2026-08-25 via Nuitee
L
Linda couple us
10
2026-08-23 via Nuitee
C
CHRISTOPHER family_with_children fr
6
2026-08-15 via Nuitee
B
Boyd couple us
8
Accommodations were very good
Pros:

Staff was courteous and hotel was accessible

Cons:

Had a fire alarm at midnight. No announcement of any kind letting us know status before or after leaving the hotel

2026-08-05 via Nuitee
S
Sarah solo_traveller us
9
Comfortable and inviting hotel
Pros:

The hotel and grounds are beautiful and inviting. The room was comfortable.

Cons:

We were driving, not coming from the airport - not quite as convenient from the freeway, but it was fine. We are dinner in the restaurant - it was terribly high priced and the service was slow for an empty restaurant.

2026-08-05 via Nuitee
T
Tay couple vn
1
Pros:

Clean

Cons:

Not comfortable

2026-08-02 via Nuitee
M
Mark couple gb
9
2026-07-17 via Nuitee
G
Gigi solo_traveller us
10
Fantastic hotel
Pros:

This hotel and employees are so nice, we stayed an extra night.
Breakfast from restaurant was good. Room service for dinner was fantastic. I had the lamb shank, hubby the tacos.
The pool was very refreshing. I would definitely come back

Cons:

The Cafe closed too early.

2026-07-13 via Nuitee
P
Patricia solo_traveller us
4
Nice room TERRIBLE service
Pros:

The room layout was exceptional. The room was comfortable,

Cons:

The front desk girl literally helped the person behind us, and ignored us standing there.. The A/C in the room worked but made a god awful noise every hr or so. And the room next to us the guest was snoring so loud, we may as well knock the wall down.. Sleep did not happen, so we left pretty early to go find a place to sleep. The shower had long black hair on the wall. Uhggggg

2026-07-12 via Nuitee
D
Dhaval family_with_children us
8
Pros:

We stayed here for one night with a family of six, including two seniors and two kids. We arrived in the evening, but our Booking.com reservation wasn't showing up in the hotel's system, leading to a long and stressful check-in process. To our surprise, based on what bookings.com transmitted the details to them, we were given two double-bed rooms, which couldn’t accommodate six people comfortably. While we usually get a rollaway bed in these situations, the hotel couldn't provide one due to fire and safety regulations. Thankfully, Steven handled our check-in beautifully. He was incredibly kind, helpful, and upgraded us to a better room (with an additional charge for the rollaway bed), which made a stressful process much lighter. We truly appreciate Steven's excellent hospitality! However, Booking.com needs to ensure they coordinate the correct room sizes and capacities with hotels to prevent these issues

Cons:

Property is nice and staff is also nice.

2026-07-11 via Nuitee
M
Martha solo_traveller us
10
2026-07-01 via Nuitee
S
Selena solo_traveller us
9
2026-06-12 via Nuitee
F
floyd solo_traveller us
8
2026-05-28 via Nuitee
R
Richard solo_traveller us
10
2026-05-20 via Nuitee
K
Kenneth couple us
10
2026-05-12 via Nuitee
J
John couple us
9
Very friendly and helpful staff at this hotel conveniently located near the airport made our stay enjoyable and easy.
Pros:

Well staffed to handle what seemed like continuous flow of check ins quickly and efficiently. Very knowledgeable and informative staff from front desk to Club Bar server. The service food and drinks at the Club Bar were excellent and reasonably priced!

Cons:

The room seemed a little dated - room temp was difficult to manage. Bed kind rather soft.

2026-05-10 via Nuitee
S
Shelley couple za
6
Close to Airport, Good for an overnight
Pros:

Has a hotel shuttle, Restuarants available in the hotel.

Cons:

The upgraded room was not great, advertised on the lake but really looking into the I-15 Freeway

2026-05-08 via Nuitee
P
Pam couple us
8
I would definitely stay here again
Pros:

The property was nice and located in a great area, hotel staff was extremely friendly

Cons:

I really don’t have any complaints

2026-04-22 via Nuitee
A
Andrea couple us
9
Clean and ambiance was beautiful
Pros:

Ambiance, bathroom lay out

Cons:

NA

2026-04-21 via Nuitee