The Drake Hotel

Hotels
•
Hilton Hotels & Resorts
8.3 (1103 reviews)
140 East Walton Place , Chicago , us

listing image 1
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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Incredible staff
Cons:
Dated rooms
Maintenance issues

Categories

Cleanliness
7.86
Some maintenance issues reported; overall clean but dated.
Service
10
Outstanding service from staff, especially Lesly, who is highly praised.
Location
9.83
Great location noted in multiple reviews.
Room Quality
7.37
Rooms are small, dated, and have maintenance issues.
Amenities
7.32
Aging amenities and reported issues with cleanliness in common areas.
Value for Money
7.35
Overall not seen as worth the price due to dated rooms.
Food and Beverage
7.81
Breakfast service issues reported; tea service was better.
Overall Experience
8.86
Mixed feelings; great staff and location but room and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:32

Property Description

Stunning Lake Views and Historic Elegance
The Chicago Drake hotel offers breathtaking views of Lake Michigan and a rich history dating back to 1920. Enjoy luxurious guest rooms with deluxe bedding and marble bathrooms, along with modern amenities like flat-screen HD TVs and iPod docking stations.

Convenient Amenities and Shopping
Guests can explore the arcade level shops, grab essentials at the convenience store, and make use of foreign currency exchange services without leaving the hotel. Additionally, indulge in afternoon tea or cocktails at the elegant Palm Court.

Prime Location for Exploring
Located just minutes from Oak Street Beach, Navy Pier, Lincoln Park Zoo, and the John Hancock Center, The Drake Hilton Hotel is the perfect base for experiencing the best of Chicago. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 53 per day.

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 1103 reviews
Cleanliness: 7.86
Service: 10
Location: 9.83
Room Quality: 7.37
Amenities: 7.32
Value for Money: 7.35
Food and Beverage: 7.81
Overall Experience: 8.86
K
Kathleen • couple • us
9
Tradition and grandeur still exist inside the comfortable walls of the Drake.
Pros:

We were impressed with the sheer history of the place and the location was perfect! Easy to get to from Wrigley Field which was our reason for being in the city. The Rosebud Steakhouse was our choice for dinner which had proximity and good food to offer in walking distance.

Cons:

We had no complaints. There was a dirty dish in the small refrigerator left I assume by a previous occupant. Why it was in the fridge we have no idea.

2026-04-25 • via Nuitee
• extended_group • us
10
2026-04-20 • via Nuitee
D
Dominic • solo_traveller • gb
10
Pros:

Great location and beautiful historic hotel. The staff were extremely friendly and helpful.

Cons:

Nothing

2026-04-18 • via Nuitee
R
robert • couple • us
10
2026-04-17 • via Nuitee
P
Phillip • couple • us
10
2026-04-16 • via Nuitee
K
Katharine • family_with_children • us
9
Overall very nice stay. Would stay there again.
Pros:

Location
Comfortable beds
Decent size rooms
Nice staff
When I had to call to report noise next door they were swift to resolve

Cons:

The rugs in hallways felt old

2026-04-16 • via Nuitee
R
Roberto • family_with_children • es
8
2026-04-09 • via Nuitee
A
Andy • couple • us
10
2026-04-07 • via Nuitee
A
Adison • couple • us
7
The staff were so attentive and polite, the bedroom was very comfortable, and the location is amazing!
Pros:

I liked how luxurious and elegant it felt. The location is also in a great spot. About 10 minutes from Upton and located right in downtown.

Cons:

The faucet in the bathroom was leaking and the carpet in front of the ice machin was completely soaked.

2026-04-05 • via Nuitee
D
Deborah • couple • us
10
2026-04-02 • via Nuitee
J
Juliane • couple • de
10
2026-04-01 • via Nuitee
J
John • extended_group • us
10
Pros:

Service was exceptional

2026-03-31 • via Nuitee
A
Alan • solo_traveller • us
10
Refined and posh in an old timey way
Pros:

I like the style of this old fashion hotel, as well as it's well mannered staff

Cons:

Hardly anything the the breakfast options felt a bit limited

2026-03-30 • via Nuitee
V
Victoria • couple • us
8
Great location!
Pros:

The lobby, dining room and location were great!

Cons:

The rooms were outdated.

2026-03-27 • via Nuitee
M
Michael • solo_traveller • us
7
Just OK
Pros:

Location, helpful concierge for trip to ORD

Cons:

Complained about lack of soap in shower…never refilled

2026-03-27 • via Nuitee
B
Brenda Sarai • couple • mx
9
Pros:

La habitación era amplia

Cons:

No tuve experiencias desagradables.

2026-03-27 • via Nuitee
Y
Yalesa • solo_traveller • co
9
Maravilloso
Pros:

Es hermoso

Cons:

El servicio a la habitación y que no haya room service en la noche

2026-03-26 • via Nuitee
C
Colleen • couple • us
10
A welcoming , historic place in an ideal location.
Pros:

The staff was extremely kind and helpful. The location is ideal.

Cons:

The rooms were cute and clean, but just a bit dated.

2026-03-25 • via Nuitee
Y
Yalesa Echeverria • couple • co
8
Increíble
Pros:

Estuvo increíble la estancia, es un hotel lleno de historia

Cons:

Pedimos amplaición d ela reserva por el horario de nuestro vuelo, si bien nos lo dieron pero no nos arreglaron la habitación

2026-03-23 • via Nuitee
M
markdV9761DD • Business
10
Joey’s the man!
Pros:

Joey’s knowledge of the hotel and history within along with the city was amazing! Highly recommend taking a minute to talk to him while waiting for your car!!

2026-03-18 • via Tripadvisor