The Drake Hotel

Hotels
•
Hilton Hotels & Resorts
8.3 (1240 reviews)
140 East Walton Place , Chicago , us
+1 312-787-2200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Incredible staff
Cons:
Dated rooms
Maintenance issues

Categories

Cleanliness
7.86
Some maintenance issues reported; overall clean but dated.
Service
10
Outstanding service from staff, especially Lesly, who is highly praised.
Location
9.83
Great location noted in multiple reviews.
Room Quality
7.37
Rooms are small, dated, and have maintenance issues.
Amenities
7.32
Aging amenities and reported issues with cleanliness in common areas.
Value for Money
7.35
Overall not seen as worth the price due to dated rooms.
Food and Beverage
7.81
Breakfast service issues reported; tea service was better.
Overall Experience
8.86
Mixed feelings; great staff and location but room and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:32

Property Description

Stunning Lake Views and Historic Elegance
The Chicago Drake hotel offers breathtaking views of Lake Michigan and a rich history dating back to 1920. Enjoy luxurious guest rooms with deluxe bedding and marble bathrooms, along with modern amenities like flat-screen HD TVs and iPod docking stations.

Convenient Amenities and Shopping
Guests can explore the arcade level shops, grab essentials at the convenience store, and make use of foreign currency exchange services without leaving the hotel. Additionally, indulge in afternoon tea or cocktails at the elegant Palm Court.

Prime Location for Exploring
Located just minutes from Oak Street Beach, Navy Pier, Lincoln Park Zoo, and the John Hancock Center, The Drake Hilton Hotel is the perfect base for experiencing the best of Chicago. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 1240 reviews
Cleanliness: 7.86
Service: 10
Location: 9.83
Room Quality: 7.37
Amenities: 7.32
Value for Money: 7.35
Food and Beverage: 7.81
Overall Experience: 8.86
D
Daniel • couple • us
8
Nice downtown hotel
2026-08-21 • via Nuitee
R
Richard • family_with_children • de
7
2026-08-20 • via Nuitee
M
Medea • couple • it
7
2026-08-20 • via Nuitee
E
Ernest • couple • us
5
2026-08-20 • via Nuitee
B
Bernedette • couple • us
10
2026-08-18 • via Nuitee
L
Linda • family_with_children • us
8
Great time I will come back
Pros:

Breakfast & location was great!
Great room size & location

Cons:

The room definitely could have been colder/cooler
Ceiling fan would’ve been awesome

2026-08-17 • via Nuitee
W
William • couple • us
10
beautiful
Pros:

perfect location

Cons:

dogs running in the lobby

2026-08-15 • via Nuitee
K
Kathryn • couple • gb
9
Grand Dame of Chicago in a fabulous location - history in the walls and full of charm
Pros:

Grand Dame of Chicago in a fabulous location - history in the walls and full of charm
Great location - great staff at check in

Cons:

A little dated with fixtures and fittings - frustrating not to be able to open windows in a stuffy (despite aircon) room. Smelled a little damp in closet

2026-08-14 • via Nuitee
K
kaluga67 • Couples • Richmond, Virginia
10
Well run historical property near Lake Michigan.
Pros:

Great historical hotel close to nice beach on lake Michigan, main avenues withing walking distance to the River with cruises and much more. We like to have breakfast and dinner with historical setting around us.

2026-08-13 • via Tripadvisor
J
Jeanne2848 • Solo travel • Madison, Wisconsin
4
Paid extra for a King Suite with Lake View. ZERO SLEEP
Pros:

Very bad night sleepless because of noise from Lake Shore Drive intersection. I paid for a nice room with a view. I never slept because of deafening motorcycle and thinking noise. They have the really old windows with no soundproofing.
Why does the management even rent that room? (429) The room actually shook with the noise. Could they have given me a higher floor or further away from the street, as the hotel was empty—yes. Go somewhere else.

2026-08-12 • via Tripadvisor
M
Meghan • couple • us
8
2026-08-12 • via Nuitee
J
Jacqueline • couple • us
10
Perfect
Pros:

I liked everything about the property. Starting from the lobby/reception area it was fabulous to the view in our room and the elegance around the hotel one of my favourite and most memorable places i have stayed in.

2026-08-12 • via Nuitee
E
eljuezcubano • Couples • Chino Hills, California
10
Pricey but worth it
Pros:

First time in the Second City and first time at The Drake. Admittedly, the rooms are pricey. However, the service is great. Tried to upgrade to a corner room with lake view but given a room on Michigan Avenue on the tenth floor, which was quiet and had good views. The location is very convenient. The bar on the ground floor is a great place to wind down the night. The bartenders are top notch. Would definitely consider staying here again.

2026-08-11 • via Tripadvisor
R
Richard • couple • us
10
2026-08-10 • via Nuitee
8
857luanneb • Couples
10
Historic Stay at the Drake
Pros:

The Drake is a phenomenal hotel. It is elegant, historic, and clean. The rooms are very spacious and it feels cozy. The staff is 5 star and respond immediately to any requests. The hotel has shops, restaurants and a coffee shop on the premesis. The Drake is centrally located to all tourist sites and excellent restaurants. Highly recommend!

2026-08-08 • via Tripadvisor
N
Noah • extended_group • us
10
2026-08-08 • via Nuitee
J
Joyce • family_with_children • us
6
Hotel not at all worth the price.
Pros:

Location

Cons:

Hotel needs updating. The toilet flush was incredibly loud. Water pressure in sink and shower was poor. AC could have been better. The whole hotel felt humid including the room. Fan in the bathroom didn’t work. Room service extremely limited. Was willing to upgrade and did so on-line only to be told at desk that it didn’t apply to the room I booked. Told me I should have called to verify. Beds were hard and the linen was rough.

2026-08-08 • via Nuitee
M
marina • solo_traveller • ge
3
Very hungry and very angry.
Pros:

Good location .

Cons:

The restaurant was closed, so I had to go to the Cheesecake Factory.
I was told breakfast would start at 6:30, but it wasn't at the hotel—it was at a café around the corner with terrible coffee and disgusting sandwiches!
I threw it all in the trash.
I found a hotel at N.Michigan ave ,just 2 blocks from you , that had amazing breakfast and service!!!
Omni Chicago Hotel !
So ,the same day I moved to Omni hotel
It’s a real shame that Drake hotel has gone downhill like this...

2026-08-08 • via Nuitee
R
Rodney • extended_group • us
10
Pros:

Had a wonderful stay

Cons:

They forgot to bring up to the room something I asked

2026-08-07 • via Nuitee
M
Michael • couple • us
5
Would check other places nearby before I stay there again
Pros:

The location was great. We had to change rooms because the hotel said they didn't have the suite we reserved ( thorugh Booking.com). In fact, they said they didn't have any reservation for us.

Cons:

Front desk staff. German was rude and acted like he was doing us a favor. They stated we didnt have a reservation. We booked a suite for 3 nights. They put us in a queen room that smelled like cigarettes. We got the room we reserved for the second and third nights of our stay. Bathrooms were the same. Small with a tub. The space in the suite was what we wanted but the bathroom was disappointing

2026-08-06 • via Nuitee