The Drake Hotel

Hotels
•
Hilton Hotels & Resorts
8.3 (1050 reviews)
140 East Walton Place , Chicago , us

listing image 1
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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Incredible staff
Cons:
Dated rooms
Maintenance issues

Categories

Cleanliness
7.86
Some maintenance issues reported; overall clean but dated.
Service
10
Outstanding service from staff, especially Lesly, who is highly praised.
Location
9.83
Great location noted in multiple reviews.
Room Quality
7.37
Rooms are small, dated, and have maintenance issues.
Amenities
7.32
Aging amenities and reported issues with cleanliness in common areas.
Value for Money
7.35
Overall not seen as worth the price due to dated rooms.
Food and Beverage
7.81
Breakfast service issues reported; tea service was better.
Overall Experience
8.86
Mixed feelings; great staff and location but room and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:32

Property Description

Stunning Lake Views and Historic Elegance
The Chicago Drake hotel offers breathtaking views of Lake Michigan and a rich history dating back to 1920. Enjoy luxurious guest rooms with deluxe bedding and marble bathrooms, along with modern amenities like flat-screen HD TVs and iPod docking stations.

Convenient Amenities and Shopping
Guests can explore the arcade level shops, grab essentials at the convenience store, and make use of foreign currency exchange services without leaving the hotel. Additionally, indulge in afternoon tea or cocktails at the elegant Palm Court.

Prime Location for Exploring
Located just minutes from Oak Street Beach, Navy Pier, Lincoln Park Zoo, and the John Hancock Center, The Drake Hilton Hotel is the perfect base for experiencing the best of Chicago. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 53 per day.

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 1050 reviews
Cleanliness: 7.86
Service: 10
Location: 9.83
Room Quality: 7.37
Amenities: 7.32
Value for Money: 7.35
Food and Beverage: 7.81
Overall Experience: 8.86
T
Trail746823 • Friends getaway
10
Joey was great.
Pros:

Joey is great!! Very informative and told us stuff that we did not know.

2026-02-13 • via Tripadvisor
R
ryanandceciles • Couples
6
Cardboard for in room dining
Pros:

$136.75 for our in room dining. Imagine our surprise when everything was delivered in cardboard cartons see photos below if you cannot serve in room training on dishes please do not serve it or at the very least note it so that clients know what they will be giving.

2026-02-12 • via Tripadvisor
H
H1470PIkristenw • Family
10
My king Joey
Pros:

Joey greeted us and spun tales about the ghosts who live here. I cannot think of a better way to start our trip. My glorious king I think you dropped this 👑 ❤️ god bless Drake

2026-02-12 • via Tripadvisor
V
Vasiliki • solo_traveller • gr
10
2026-02-11 • via Nuitee
8
870meghanl • Family
10
Great Vibes
Pros:

Stepping into the hotel is like stepping into the past. The design and character made me feel my stay was more like an experience instead of just a place to lay my head. The staff was amazing, Chris, Jeff, Shana, and others were welcoming and helpful. But if you truly want to hear about the hotel's history, speak with Joey Laso. He gave our family a tour around the hotel, showing us the hotel's unique features, and making us feel welcome.

2026-02-10 • via Tripadvisor
Y
Yalesa Echeverria • couple • co
10
Maravilloso
Pros:

ES UN ESPACIO CLASICO HERMOSO

Cons:

No recolectaban toda la basura en la habitación

2026-02-10 • via Nuitee
L
Lynne • extended_group • us
10
Delightful friends getaway to the Windy City!
Pros:

Large room in an excellent location downtown Chicago! Steps from hopping, restaurants and lakefront. Very helpful staff and the concierge gave excellent insights to local pots for breakfast.

Cons:

no complaints!

2026-02-10 • via Nuitee
8
856brams • Family • Jerusalem, Jerusalem District
10
Historic gem in Mag Mile of Chicago
Pros:

Can't recommend the Drake enough! Honors so much of Chicago history with hugeee rooms and really comfortable beds and large bathrooms as well - shout out to Shaina for being so cool and welcoming to us!

2026-02-09 • via Tripadvisor
C
Courtney • couple • us
10
2026-02-09 • via Nuitee
R
Robin • family_with_children • us
10
2026-02-09 • via Nuitee
J
jdubs02 • Friends getaway • Boynton Beach, Florida
10
A First-Class Experience at The Drake
Pros:

Our experience at the Drake Hotel in Chicago was exceptional, thanks in large part to Joey Laso. His service was polished, attentive, and genuinely welcoming. Joey’s knowledge of the hotel’s rich history added a thoughtful and memorable touch to our visit.
It’s clear he takes great pride in creating a first-class guest experience. Thank you, Joey, for making our time at the Drake truly special.

2026-02-08 • via Tripadvisor
O
O3589PKchrism • Couples • Cabo San Lucas, Los Cabos, Baja California
10
Visited the hotel for history lesson.
Pros:

Great stay! Joey was awesome! We had a great time hearing about the history of the hotel and the area. I can’t say enough about when we come back!

2026-02-04 • via Tripadvisor
T
tanyacY1562GG • Couples
10
Drake hotel fun!!
Pros:

Joey was very friendly and knowledgeable and helpful. Drake was pretty classy and beautiful. Loved hearing stories about the 20s era.

2026-02-03 • via Tripadvisor
R
Richard • couple • us
8
Beautiful Hotel in great location right on the lake!
Pros:

the doorman was awesome. He was always in a good mood and smiling and offering to help take pictures, etc. Also the bartenders were great in the onsite lounge / restaurant. The staff in general were very nice and helpful. Location was great and convenient to many sites, attractions and activities in the downtown area, and our room had a fantastic view of the lake and the little lighted gazebo across the street which we definitely enjoyed.

Cons:

The rooms were a bit dated, but given that this is a historic hotel it was not a huge deal. Also It would have been nice to at least have a small microwave in the room. Also, it's worth nothing that this hotel is beautiful and as such they seem to book alot of special events that are held in their main restaurant/event area. That being said, by far the worst thing about the trip was an extremely RUDE attendant / security person at an event/party of some type that was being held in said area, during our stay. We were nicely dressed and just returning from dinner elsewhere when my wife was rudely stopped when we walked up the stairs to check out the area in general and told we weren't allowed to be up there...despite the fact we were staying there for many days as guests, and we had literally just walked to the top of the stairs leading to that area to find out when it might be accessible for the actual PAYING GUESTS of the hotel.

2026-01-30 • via Nuitee
W
W273LXcindyb • Business
10
Great hotel in a great location. Top tier.
Pros:

Love this place! Very classy, classic style. Very clean. Great customer service. Central location. Great view of the lake. Great history of the hotel shared by Joey.

2026-01-28 • via Tripadvisor
J
jessicasG2774AS • Couples
10
Cold outside and warm environment inside. Staff were outgoing and everyone I met had a smile on their face.
Pros:

Joey had really good knowledge of the building. We enjoyed our stay. The facts about the hotel having a speak easy was intriguing and making the hotel more interesting learning about new things. Enjoyment and passion of the staff was nice.

2026-01-27 • via Tripadvisor
A
Anna • family_with_children • fi
6
Pros:

Hyvä sijainti.

Cons:

Alkaa ikä näkyä liikaa hotellin kunnossa.
Henkilökunta oli ihan perus, ei mitään kovin ystävällistä paitsi baari/loungessa.

2026-01-23 • via Nuitee
E
Elizabeth • family_with_children • us
9
Delightful
Pros:

The beauty and design and convenience of walking to local shops and restaurants.

Cons:

The property needs to be updated.
Parking is ridiculous and unreasonably costly

2026-01-23 • via Nuitee
K
Kristina • couple • de
10
2026-01-22 • via Nuitee
N
Nihal • extended_group • us
8
2026-01-22 • via Nuitee