The Drake Hotel

Hotels
Hilton Hotels & Resorts
8.3 (1077 reviews)
140 East Walton Place , Chicago , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Incredible staff
Cons:
Dated rooms
Maintenance issues

Categories

Cleanliness
7.86
Some maintenance issues reported; overall clean but dated.
Service
10
Outstanding service from staff, especially Lesly, who is highly praised.
Location
9.83
Great location noted in multiple reviews.
Room Quality
7.37
Rooms are small, dated, and have maintenance issues.
Amenities
7.32
Aging amenities and reported issues with cleanliness in common areas.
Value for Money
7.35
Overall not seen as worth the price due to dated rooms.
Food and Beverage
7.81
Breakfast service issues reported; tea service was better.
Overall Experience
8.86
Mixed feelings; great staff and location but room and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:32

Property Description

Stunning Lake Views and Historic Elegance
The Chicago Drake hotel offers breathtaking views of Lake Michigan and a rich history dating back to 1920. Enjoy luxurious guest rooms with deluxe bedding and marble bathrooms, along with modern amenities like flat-screen HD TVs and iPod docking stations.

Convenient Amenities and Shopping
Guests can explore the arcade level shops, grab essentials at the convenience store, and make use of foreign currency exchange services without leaving the hotel. Additionally, indulge in afternoon tea or cocktails at the elegant Palm Court.

Prime Location for Exploring
Located just minutes from Oak Street Beach, Navy Pier, Lincoln Park Zoo, and the John Hancock Center, The Drake Hilton Hotel is the perfect base for experiencing the best of Chicago. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 53 per day.

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 1077 reviews
Cleanliness: 7.86
Service: 10
Location: 9.83
Room Quality: 7.37
Amenities: 7.32
Value for Money: 7.35
Food and Beverage: 7.81
Overall Experience: 8.86
6
654drakeb Family
10
Asked for tours
Pros:

Caroline at HGV was super helpful! Would recommend her at the Drake hotel!

2026-03-13 via Tripadvisor
N
nickhW2810ZX Friends getaway
10
Caroline was amazing!!
Pros:

Caroline with HGV was super helpful, couldn’t be more appreciative!!!

2026-03-13 via Tripadvisor
R
rebeccarZ566NX Business
10
Annual Tradition I Always Look Forward To
Pros:

I always try to stay at The Drake twice a year when I have a work event in the city. It’s just for one night, but I make a tradition of treating myself. The rooms are always spotless, bed super comfortable and food in the hotel restaurant, Coq d’Or, delicious. The hotel itself is gorgeous and intimate feeling. Cozy, in the best ways. Front desk staff are always very welcoming and kind and this visit I got a free upgrade to a lake view room - beautiful!

2026-03-13 via Tripadvisor
J
Jeremy couple us
7
2026-03-13 via Nuitee
L
L2088JAjohnr Friends getaway Milwaukee, Wisconsin
10
Great Customer Service!!!
Pros:

Leslie was fantastic with assisting my with my reservation! Best real time in app chat I’ve had with Hilton representative. Very helpful…very responsive!!!

2026-03-11 via Tripadvisor
L
Lakefleet Family
10
Hospitality alive and well at The Drake
Pros:

Every single associate that I came within 20 feet of made me feel welcome. Assisted me answered my questions and accommodated me at such a high level. Emily was especially helpful with the current in lobby promotion.

2026-03-11 via Tripadvisor
C
Chris couple us
10
Pros:

It felt like I stepped back in time and the elegance was fantastic.

2026-03-10 via Nuitee
A
amygV7109AI Solo travel
10
I love Chicago!
Pros:

I had the most delightful conversation with Boye from HGV and learned so much about Chicago. I can’t wait to try out all his recommendations.

2026-03-05 via Tripadvisor
7
782drb Family
2
Avoid at all cost!😝
Pros:

This iconic hotel is run down and filthy. The staff is indifferent to your patronage. Hilton is putting no $ to maintenance. I wouldn’t stay here for free … fearful of unsanitary conditions.

2026-03-05 via Tripadvisor
7
760jaymem Friends getaway
10
Joey was super helpful and had fabulous stories about the hotel
Pros:

Centrally located. Beautiful historic hotel. The staff was very friendly and helpful. Joey had such fun facts about the hotel from a historical perspective.

2026-03-03 via Tripadvisor
K
KellyC828 Friends getaway
8
Great historic Chicago hotel
Pros:

The Drake is a great location, and a cool old historic hotel on Michigan Avenue. The lobby is gorgeous, and the rooms are spacious with a lot of character. The rooms could use a fresh coat of paint and new carpet, and I struggled to regulate the temperature in my room. The staff is extremely friendly and helpful. Joey specifically was delightful and shared so many fun historic facts about the hotel.

2026-03-03 via Tripadvisor
Q
Q6715FGfrankv Family
10
Wonderful time for a special occasion
Pros:

Wonderful hotel with first class service and experience! Will definitely be back to see my guy Joey Laso! The best!

2026-03-03 via Tripadvisor
Z
Zachary couple us
10
Loved the character of the hotel. Don’t find that in newer hotels these days.
Pros:

Location

Cons:

Slamming doors which is normal in hotels

2026-03-02 via Nuitee
J
jim couple us
9
Pros:

cleanliness

2026-03-01 via Nuitee
R
roman couple mx
8
Great
2026-02-27 via Nuitee
A
Ahmed solo_traveller eg
10
Excellent
Pros:

It couldn’t be better
The stuff is awesome
The bar is always wonderful

Cons:

The property of the room and the helpful staff

2026-02-23 via Nuitee
N
Nadiia couple us
8
2026-02-22 via Nuitee
U
U7172GBangelas Friends getaway
10
Must-stay hotel
Pros:

The Drake was absolutely stunning. As soon as you walk in the staff makes you feel welcome. Especially Kevin Stabile, he was so accommodating for our group and made sure every detail of our stay was taken care of. The dining options were fantastic and the location was perfect for exploring the city. I’ll definitely be back.

2026-02-21 via Tripadvisor
A
angelasP6102UK Couples
10
Awesome downtown Chicago hotel
Pros:

We always stay at the Drake when in Chicago! It is a beautiful, old hotel close to many walking attractions. Staff is always helpful and courteous, and the rooms spacious and clean!

2026-02-17 via Tripadvisor
T
Trail746823 Friends getaway
10
Joey was great.
Pros:

Joey is great!! Very informative and told us stuff that we did not know.

2026-02-13 via Tripadvisor